Social Media Performance of Home Appliance Brands like Panasonic, LG and GE.

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Social Media Habits of Home Appliance Brands. July 1 st - September 30 th , 2015

Transcript of Social Media Performance of Home Appliance Brands like Panasonic, LG and GE.

Social Media Habits of Home Appliance Brands. July 1st- September 30th, 2015

16,000

That’s the average number of new fans home appliance brands added in a quarter.

With the digital community growing at such a speed, social media becomes one of the best places to interact with and

engage fans.

Here are some stats and strategies to help you evaluate the home appliance industry better.

• Home appliance brands with the largest social communities

• Social network based performance audit

• Campaign Intelligence

• Content analysis

o Top performing content on Facebook

o Top performing content on Twitter

o Top performing content on Instagram

• Social media and the home appliances industry

• About Unmetric

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Introduction

Unmetric is a social media analytics company that helps brands and agencies make sense of their social media by

benchmarking against peers.

Sign up for a free trial or get a 20 minute customized demo.

Brand Facebook

Fans Twitter

Followers YouTube

Views Instagram Followers

Philips 6.4M 252K 77M 15K

Samsung Home Appliances

2.6M 1M 42M 1.6K

GE 1.4M 17K 8.8M 4K

LG Electronics USA 828K 155K 10M -

Panasonic 317K 1.2K 535K 7K

Social Network Based Performance Audit

(detailing a subsect of available metrics)

Facebook Twitter

Sentiment Analysis LG Electronics USA received the highest percentage of Positive Sentiment (30.00%).

Mentions @LGUS was mentioned the most .

1,996

2,154

2,478

12,704

20,548

0 10,000 20,000 30,000

@GE_Appliances

@Philips

@WhirlpoolUSA

@Samsung

@LGUS

Mentions

0% 20% 40% 60% 80% 100%

Panasonic

GE

Samsung Home Appliances

Philips

LG Electronics USA

Negative Neutral Positive

YouTube Instagram

Video Length Panasonic USA created the longest Videos while Whirlpool USA made the shortest

Hashtags Electrolux's #whereieat was the top performing Hashtag in Q3, 2015.

569

420 384

249 274

0

300

600

Engagement Score

276

124 96

113

59

0

50

100

150

200

250

300

Average Video Length (in secs)

Deconstructing the Content Strategy of the Home Appliance Brands

Unmetric tracks the content strategy of brands using a combination of algorithms and human cognizance. Our team of analysts view and tag every content piece from a brand based on a customized set of keywords for each industry. This helps break down the content strategy of brands and allows the reader to plan their own

strategy to maximize reach and engagement.

Campaign Comparison

0 1 2 3 4 5 6 7 8 9 10

0 50 100 150 200 250 300 350

Panasonic New York City

Triathlon(Panasonic)

#DRONEWEEK(GE)

#WBW2015(Philips)

#LGGameDay (NCAA)(LG

Electronics USA)

Number of Posts

Engagement Score

Engagement Score Number of Posts

During this time period, #WBW2015 was the most engaging run by Philips. GE published the most (9) in its #DRONEWEEK campaign.

Competitors

Engagement - Posts

LG Electronics USA published the greatest number of posts (82). Samsung Home Appliances had the highest average engagement, with a score of 528.

0 10 20 30 40 50 60 70 80 90

0 100 200 300 400 500 600

Panasonic

GE

Samsung Home

Appliances

Philips

LG Electronics USA

Number of Posts

Engagement Score

Engagement Score Number of Posts

Most Engaging Brand Posts

Samsung Home Appliances

Wednesday, Sep 2

Guten Tag, Berlin! We’re in the German capital unveiling 5 days of masterpieces in our own Art Galle

..

Engagement Score

Likes Comments Shares Sentiment

1,000

137,009

148

367

Positive

Samsung Home Appliances

Friday, Sep 4

IFA 2015 has officially opened its doors, and the IoT Zone is bringing you the future, today.

GE

Monday, Sep 14

Bill Nye The Science Guy is back with more #EmojiScience! This time, he's sharing how the internet & connected machines will change the way

we think.

Engagement Score

Likes Comments Shares Sentiment

998

81,898

59

105

Positive

Engagement Score

Likes Comments Shares Sentiment

923

5,143

294

1,512

Positive

Most Engaging Tweets

Whirlpool USA

Tuesday, September 15

Engagement Score

Favorites Replies Retweets

948 92 47 95

LG Electronics

Friday, September 4

Engagement Score

Favorites Replies Retweets

992 1,499 38 243

Whirlpool USA

Thursday, August 13

Engagement

Score Favorites Replies Retweets

913 114 11 40

Unmetric has the ability to detect Twitter Ads. With the little blue “Ads” icon we can identify and bring to light content that was promoted. You can get this information in-app for all the brands you monitor.

Most Engaging Instagram Images

Electrolux Tuesday, September 15

Engagement Score

Favorites Comments

944 880 12

Philips Friday, September 4

Engagement Score

Favorites Comments

560 522 5

Samsung Tuesday, August 11

Engagement

Score Favorites Comments

505 60 3

Learn from the best. @DanielBoulud shares his recipe for Poulet Grand-Mère that will make you

#OWNTHEWEEKEND...

| Transformation | The smell of #wood is one of my favorite things in #nature: resin is still there after the

#tree has been cut…

#Baking time with @linda_lomelino. "Whole wheat chocolate #cupcakes, topped with raw and vegan

swirly #chocolate frosting...

Social Media and the Home Appliances Sector

ROI from Social Media is questioned left, right, and center. A study found that 7.2% of all purchases are being made online and Nielsen found that 43% of online shoppers use social media as a research tool to make purchases.

With the stakes so high, it isn’t acceptable anymore to be above average on social media. Publishing content based on assumptions or small scale research isn’t credible enough.

As marketing becomes data-driven, smart analytics tools are a must have.

Sign Up

Thank You

Unmetric is a social media analytics company that helps brands and agencies make sense of their social media by

benchmarking against peers.

If you want to find out more sign up for a free trial or get a 20 minute customized demo.