Social Media Brisbane Lawyers
description
Transcript of Social Media Brisbane Lawyers
Growing Your Practice Through The Use of Social Media
Des Walsh
Legalwise seminar: Social Media - Ethics, Skills and Practice Management
Brisbane, 28 March 2012
Copyright © Des Walsh 2012
What We'll Cover
Social Media Overview
Working It
Expand your network Boost your visibility Build your professional brand Manage your career
Being Strategic
Learners All – a.k.a. Disclaimer
I'm learning too. These are my thoughts. They do not constitute legal or business advice.
The social media landscape is changing as we speak and will continue to do so.
Caveat lector, caveat auditor.
(longer version at the end of this slide deck)
Social Media Defined
Social media is an ever-growing and evolving
collection of online tools and toys, platforms and
applications that enable all of us to interact with and
share information.
Increasingly, it’s both the connective tissue and neural
net of the Web.
Ann Handley
How Social Media Looks to Some
How it Looks to Others
Social media is about social science
not technology
Brian Solis, Author, The End of Business as
Usual
Terminology
The New Marketing Context
Connected/social consumer
Expanded trust zone
Continuous partial attention
Current Social Platform Usage by Law Firms Globally
Data source LexisNexis Martindale-Hubbell Global Social Media Check-up, 2011
Objectives, Platforms & Tools
Expand your network
Boost your visibility
Build your professional brand
Manage your career
Expand Your Network
How big should your network be? Dunbar's number
Granovetter and the Strength of Weak Ties
You need Quality + Weight of Numbers
Eventually, it Just Grows
Boost Your Visibility
Conversation not monologue
80/20 ratio information/promotion
Practice “fan” page with timeline
YouTube channel - “Ourpractice TV”
Build Your Professional Brand
Blog gives you virtually unlimited scope to share
knowledge and insight with clients and
prospective clients
Google+ - use Circles, Hangouts, Business Pages
and get value from Google Search Plus Your
World
Manage Your Career
Keep your profile up to date
Build the network you need
Get helpful recommendations
Remember the smart passive candidate is active
on LinkedIn
Social Integration
Influence & Advocacy
Influence measurement – test and learn
The grail is measurable customer advocacy
How to be a Top Influencer
Be active in a sufficient number of channels
Create and maintain a high quality network
Participate frequently
Always Be Strategic
Align social strategy with practice business strategy, values and culture
Ensure managing partner's and other partners' buy-in
Accept that authenticity can't be (fully) outsourced
Think social business, not just social media
Deal with cultural change
Think about reverse mentoring
Strategy Options
Comprehensive
Streamlined
Assessment (resist the temptation to skip this!) Strategy Development Implementation
What We Covered
Social Media Overview
Working It
Expand your network Boost your visibility Build your professional brand Manage your career
Being Strategic
Case Studies & Success Stories
Lexblog.com – from Kevin O'Keefe's Seattle garage in 2003 to 6,000 blogs now
ChinaLawBlog.com - a recognised authority on law and doing business in China: (blogger Dan Harris, based in Seattle, does not speak Mandarin, although China-based partner does)
See Von Muenster Solicitors (Sydney) for integration of website, blog, Facebook, Twitter, LinkedIn, YouTube vmsolicitors.com.au
Lots of good stuff, including Australian references, in the Martindale-Hubbell study report – link at end of slides
Acknowledgements & Links
Images
Logos and other company marks are the IP of the respective companies
Coolangatta Sunday Market - Des Walsh
Gambling in Deadwood – via Flickr, stereogab, Creative Commons: http://bit.ly/stereogab
Sachertorte – via Flickr, Jennifer Woodard Maderazo, Creative Commons http://bit.ly/choctorte
Word picture by Des Walsh from wordle.net
Social Media Strategy methodology image – from Social Media Academy http://bit.ly/GH63Nl
Sources
‘Global Social Media Check-up: A global audit of law firm engagement in social media methods', LexisNexis Martindale-Hubbell survey – download whole report free http://bit.ly/GChKFH
'Law firms taking a half-hearted approach to social media: LinkedIn predominates, firms hesitant to engage with clients', Managing Partner (MP) Magazine http://bit.ly/mpmaglaw
Learners All – the Long Version
The data included are to the best of the presenter's knowledge accurate and up to date.
Opinions and commentary about social media and business strategies are drawn from the presenter's observation, study and experience and are provided for information and general education purposes only.
The social media landscape changes on a daily basis and any reputable social media strategist or consultant will tell you we are all learning as we go.
Strategic and tactical social media decisions should not be made solely on the basis of the commentary and suggestions in this presentation and should be tested against the specific practice's or individual's business goals, resources, values, culture, and market context, preferably in consultation with a suitably qualified/experienced social media specialist.
Thank you for your attention.
This slide deck is available from the day of the Brisbane seminar, 28 March 2012, on Slideshare at my page there: http://slideshare.net/des/
I have uploaded to my website some resources, including links to examples of successful use of social media by lawyers and law firms: the link is http://deswalsh.com/sociallawyers/
For seminar attendees, if you wish to connect to my network on LinkedIn, I would be happy to accept an invitation: please mention in the invitation or a separate email that you were at this seminar.
All my social links at http://xeeme.com/deswalsh Phone: 0413 089 355 @deswalsh
To your success!
Des WalshSocial Media Strategist, LinkedIn Specialist, Business Coach