Social Media Analytics for serious decision making€¦ · Social Media Analytics for serious...

11
Social Media Analytics for serious decision making Sandjai Bhulai ([email protected]) VU University Amsterdam

Transcript of Social Media Analytics for serious decision making€¦ · Social Media Analytics for serious...

Page 1: Social Media Analytics for serious decision making€¦ · Social Media Analytics for serious decision making Sandjai Bhulai (s.bhulai@vu.nl) VU University Amsterdam. The Social Media

Social Media Analyticsfor serious decision making

Sandjai Bhulai ([email protected])

VU University Amsterdam

Page 2: Social Media Analytics for serious decision making€¦ · Social Media Analytics for serious decision making Sandjai Bhulai (s.bhulai@vu.nl) VU University Amsterdam. The Social Media

The Social Media Landscape

Sandjai Bhulai ([email protected])

Page 3: Social Media Analytics for serious decision making€¦ · Social Media Analytics for serious decision making Sandjai Bhulai (s.bhulai@vu.nl) VU University Amsterdam. The Social Media

Social Media Challenges

Sandjai Bhulai ([email protected])

Page 4: Social Media Analytics for serious decision making€¦ · Social Media Analytics for serious decision making Sandjai Bhulai (s.bhulai@vu.nl) VU University Amsterdam. The Social Media

2012. 9. 24

Hwa-Jong Kim

Kangwon National University, Korea

Page 5: Social Media Analytics for serious decision making€¦ · Social Media Analytics for serious decision making Sandjai Bhulai (s.bhulai@vu.nl) VU University Amsterdam. The Social Media

Issues

Level of “publicity” for big data applications

Data from government?

Statistically filtered (aggregated) data from private Statistically filtered (aggregated) data from privatesectors?

How to share semi-public data

Free?

Data market?

Page 6: Social Media Analytics for serious decision making€¦ · Social Media Analytics for serious decision making Sandjai Bhulai (s.bhulai@vu.nl) VU University Amsterdam. The Social Media

Suggestion: Public Data Space (PDS)

Page 7: Social Media Analytics for serious decision making€¦ · Social Media Analytics for serious decision making Sandjai Bhulai (s.bhulai@vu.nl) VU University Amsterdam. The Social Media

Suggestion: Multi-level accessing through ODI

Page 8: Social Media Analytics for serious decision making€¦ · Social Media Analytics for serious decision making Sandjai Bhulai (s.bhulai@vu.nl) VU University Amsterdam. The Social Media

Issues

Level of “publicity” for big data applications

Needs guideline or policy?

How to share semi-public data

Semi-Privacy for SMART service?

Page 9: Social Media Analytics for serious decision making€¦ · Social Media Analytics for serious decision making Sandjai Bhulai (s.bhulai@vu.nl) VU University Amsterdam. The Social Media

Challenges in SelectingMassive Data for QuickAnalysisPanel @ 1st International Conference on Data Analytics

NexTech 2012Analysis

Norma C. Ming Vivienne L.Ming

NexTech 2012Barcelona, Spain, 24 September 2012

Page 10: Social Media Analytics for serious decision making€¦ · Social Media Analytics for serious decision making Sandjai Bhulai (s.bhulai@vu.nl) VU University Amsterdam. The Social Media

Context: Educational Data

Characteristics:

Student work and instructors’ feedback typicallyqualitative, nonstandard, not easy to code Even grades are nonstandard

Multiple groupings and roles Multiple groupings and roles classes and cohorts of students

course sequencing, related subject areas and programs

similar assignments

Threaded discussions organize by time, topic, participant

Page 11: Social Media Analytics for serious decision making€¦ · Social Media Analytics for serious decision making Sandjai Bhulai (s.bhulai@vu.nl) VU University Amsterdam. The Social Media

Challenges What’s representative?

Traditional quantitative summaries may not always captureterrain adequately.

Even more difficult to discover patterns and develop codingschemes for qualitative data.

Inspection of randomly selected samples can be especiallymisleading from massive datasets.misleading from massive datasets.

Which metrics to use or construct? Database may not be structured to facilitate analysis of

desired variables.

Multilevel models require recursive processing.

Hidden interactions and contingencies interfere withmodels.