Social Innovation & Innovation Community Management - by bluenove

24
[email protected] The emergence of Social Innova2on through Innova&on Community Management LIFT Conference Marseille, France, 06/2009

description

My presentation about Social Innovation and Innovation Community Management™at the LIFT 2009 conference on june 19 2009 (http://www.liftconference.com/lift-france-09/speakers)

Transcript of Social Innovation & Innovation Community Management - by bluenove

Page 1: Social Innovation & Innovation Community Management - by bluenove

[email protected]

TheemergenceofSocialInnova2onthroughInnova&onCommunityManagement

LIFTConference

Marseille,France,06/2009

Page 2: Social Innovation & Innovation Community Management - by bluenove

[email protected]

…notrela@ves!

05/2009 2CONFIDENTIEL

Page 3: Social Innovation & Innovation Community Management - by bluenove

[email protected]

•  Someofourprojects:

  ChangemanagementthroughOpenandCollabora@veinnova@onprogrammes  OpenInnova@onworkshops  IdeaManagementprogrammesandsolu@onswithsoPwareproviders(bluekiwi,I‐Nova,Feedback2.0,…)  Innova@onCommunityManagement™  Innova@veprojectsfromideatoimplementa@on:Telecom,Media,etc.  PartnershipManagement

•  Someofourcustomers:

Whoisbluenove?

05/2009 3CONFIDENTIEL

bluenoveisaconsul@ngfirmspecializedinChangeManagementthroughOpenandCollabora@veInnova@on

Page 4: Social Innovation & Innovation Community Management - by bluenove

[email protected]

1. SocialMedia&crowdsourcing

05/2009 4CONFIDENTIEL

Page 5: Social Innovation & Innovation Community Management - by bluenove

[email protected] 05/2009 5CONFIDENTIEL

Dec.2006 May.2009

from

to

FromWeb2.0toSocialMedia

Page 6: Social Innovation & Innovation Community Management - by bluenove

[email protected] 05/2009 6CONFIDENTIEL

Crowdsourcing

Page 7: Social Innovation & Innovation Community Management - by bluenove

[email protected]

1. SocialMedia&crowdsourcing2. CommunityManagement

05/2009 7CONFIDENTIEL

Page 8: Social Innovation & Innovation Community Management - by bluenove

[email protected]

EnterpriserelatedCommuni@es

06/04/2009 8CONFIDENTIEL

WeareCommuni@es–Theyarecommuni@es

Employees

Startups

Universi@esandLabs

Customers

Suppliers

PartnersandNetworksofExperts

HR

BusDev

Legal

Procurement

Marke@ng

R&D

Page 9: Social Innovation & Innovation Community Management - by bluenove

[email protected]

CommunityManagement?

•  WhatdoesitmeanwhenAdver@singagenciesorBrandstalkabout‘CommunityManagement’?

  Tobe‘Brandreac@ve’and‘Brandproac@ve’interac@ngwithonlineusers

•  WemeanEnterpriserelatedCommunityManagement:

  CommunitymanagementsoPware

  Know‐howtodesignandgrowa‘Pro’relatedcommunity

  Socialnetworksdynamics(similartoGamingbehaviours,ex:SeriousGaming)

05/2009 9CONFIDENTIEL

Page 10: Social Innovation & Innovation Community Management - by bluenove

[email protected]

fromKnowHoWtoKnowWhOknowshow

05/2009 10CONFIDENTIEL

CommunityManagement?

Page 11: Social Innovation & Innovation Community Management - by bluenove

[email protected]

1. SocialMedia&crowdsourcing2. CommunityManagement3. IdeaManagement

05/2009 11CONFIDENTIEL

Page 12: Social Innovation & Innovation Community Management - by bluenove

[email protected]

Innova@onandIdeaManagement

•  inven@on(idea)#innova@on

•  ini@alidea–innova@on>sharedidea‐INNOVATION

•  internal(withemployees)ANDexternal(withusers,start‐upsorpartners)

•  Itisabout:

  Idea@on  IdeaPipelinemanagement  IdeaPorooliomanagement  IdeamanagementSoPware

05/2009 12CONFIDENTIEL

Page 13: Social Innovation & Innovation Community Management - by bluenove

[email protected]

• Brainstorming

• Co‐crea@on• Challengesandcontests• Crea@vityprocessesEtc.

05/2009 13CONFIDENTIEL

Idea@on

Page 14: Social Innovation & Innovation Community Management - by bluenove

[email protected]

IdeaPipelineManagement

20/06/09 14

500 200 75 25 10

Iden2fica2on Contact Opportunitystudy Partnership Experiment

200 80 30 10 4

Standard

Improved

Screening

Page 15: Social Innovation & Innovation Community Management - by bluenove

[email protected]

IdeaPoroolioManagement

1 2 3

DéjàMeetMoienLBMobileDa&ng,avecTTMinférieur

Page 16: Social Innovation & Innovation Community Management - by bluenove

[email protected] 05/2009 16CONFIDENTIEL

IdeamanagementSoPware

Page 17: Social Innovation & Innovation Community Management - by bluenove

[email protected]

1. SocialMedia&crowdsourcing2. CommunityManagement3. IdeaManagement4. OpenInnova@on

05/2009 17CONFIDENTIEL

Page 18: Social Innovation & Innovation Community Management - by bluenove

[email protected]

'Thesmartestpeoplealwaysworkforsomeoneelse!'

BillJoy,co‐founderofSunMicrosystems,1990

05/2009 18CONFIDENTIEL

Page 19: Social Innovation & Innovation Community Management - by bluenove

[email protected] 06/04/2009 19CONFIDENTIEL

Procter&Gamble(P&G)andtheir‘Connect+Develop’programme

Page 20: Social Innovation & Innovation Community Management - by bluenove

[email protected]

Openinnova@on:

 IPmanagement Partnershipmanagement Pla?ormandecosystemmanagement

05/2009 20CONFIDENTIEL

Page 21: Social Innovation & Innovation Community Management - by bluenove

[email protected]

Manyini@a@vesandsolu@onswithspecificobjec@ves

06/04/2009 21CONFIDENTIEL

Listen

Involve

Test Engage

Support

categoriesbybluenove

Page 22: Social Innovation & Innovation Community Management - by bluenove

[email protected]

1. SocialMedia&crowdsourcing2. CommunityManagement3. IdeaManagement4. OpenInnova@on

 Socialinnova@onthroughInnovaBonCommunityManagement™

05/2009 22CONFIDENTIEL

Page 23: Social Innovation & Innovation Community Management - by bluenove

[email protected]

SocialInnova@onthroughInnovaBonCommunityManagement™

05/2009 23CONFIDENTIEL

OpenInnova@on Ideamanagement

CommunitymanagementSocialMedia&crowdsourcing

ChangemanagementPartnershipmanagementIPmanagementPlaoormandecosystemmanagement

Enterpriserelatedcommuni@esSocialnetworksdynamics

CommunitymanagementsoPware

Idea@onPipelinePoroolioSoPware

SocialNetworkingtoolsBlogging/Micro‐bloggingOpenonlinechallengesViralMarke@ng/Buzz