Social Construction Projects

© 2013 IBM Corporation

Social Construction ProjectsAlan Hamilton

Social Business Value & Adoption ConsultantWorldwide Collaboration Solutions Team

© 2013 IBM Corporation2

Contractor

Shadow Design Team

Building Surveyor

Planning Supervisor

M&E

Project Manager

Client

QuantitySurveyor

Facilities Manager

Architect

ConstructionCollaboration

Network


Construction Projects These Days…

• Moved to virtually entirely electronic construction projects.

• Often the only paper is a site drawing.

• Litigation is still a major concern, especially in a recession.

• Project extranets e.g. BIW, 4Projects, etc commonplace but limited:– Primarily a document exchange system.– Don’t facilitate communication / collaboration.– Not intended to make the job better.

• Continually increasing need to improve and differentiate.

• A successful project these days is not just on-time on-budget delivery.


Basic Requirements to Manage a Construction Project.

• A place to store and manage controlled documents like drawings, specifications and reports;

• A way of updating others on changes to files and other important information;• A project directory so that everyone knows each other’s responsibilities;• A management and workflow engine to provide a standard approach to managing

changes and which provides industry-standard templates to achieve these changes;

• A way of managing revisions to documents and being able to back-track through previous revisions;

• Security and auditability of all changes in the system;• Mobile – be available wherever the user is on whatever device they have.


What Does Social Do that Current Systems Do Not?• Greatly reduce the irrelevant information by letting the end user choose what to be

alerted to (within limits).

• Provide tools to standardise processes and procedures according to contract guidelines in a secure and auditable way.

• Provide cross-system tagging and discovery of information beyond just searching.

• Flattened reporting structure and and information updating.

• New models for handling information that doesn’t just rely on files.

• Identifying the people who are involved, not just the information.

• Focus on the individual not the process.

• Novel methods for updating the entire project or individual teams on progress.


What is a Social Business?


Comparison of Engagement vs RecordEngagement Social Record

Blog Use a blog as a system of record for individuals or organisations to report on the status of their work. Instantly shared, single version of the truth.

Reports

Activities Use an activity to set up the agenda, collect papers, record actions and track progress.

Meetings

Wiki A wiki provides an ideal means of linking, revising and auditing all types of site safety, management and other procedures.

Procedures

Files Any social collaboration system should provide versioning, distribution, alerting, tagging and management of files.

Drawings

Communities A social collaboration system provides the ideal way of bringing logical groups of users together, e.g. design team, sub-contractors, etc.

Logical groupings

http://alanghamilton.com/2012/09/30/how-to-cut-your-meetings-from-1-hour-to-10-minutes/


Social Collaboration for a single project

• Change Management is probably one of the most complex but can easily be standardised into the main workflows the project needs based on common definitions agreed by the industry itself.

• Drawings fits easily into the Files area. Uploads, downloads and all that good stuff are handled easily by Files.

• Standard work procedures in place in the project, such as health-and-safety details, contractor inductions, etc would be placed in the Wiki.

• The Site Diary, a record of what has happened on the site can easily be implemented using a Blog.


Social Collaboration for Multiple (small) Projects


Social Collaboration for Large or Multi-Phase Project


Change Management Example


Summary

• A Social Construction Project unites the team like no other current solution.

• It provides both a system of engagement and a system of record in a secure manner.

• New models of usage, such as blogs, wikis, communities and activities address the modern requirements without trying to replicate the old paper world.

• Social Collaboration reduces information overload in multiple ways without diluting responibility, liability or control.


[email protected] @alanghamilton

alanghamilton.com

Social Construction Projects

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