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Snider Schmooze APRIL 2020

A MESSAGE FROM DR. DAVID KESELMAN, CEO

It seems that (at least hoping) winter is behind us, and the weather is only getting better and better and we are seeing longer and brighter days. I hope you had an opportunity to join in the celebrations for Purim that were organized by the staff of Louis Brier. The festival of Purim commemorates the salvation of the Jewish people in ancient Persia from Haman’s plot “to destroy, kill and annihilate all the Jews, young and old, infants and women, in a single day.”

The Persian Empire of the 4th century BCE extended over 127 lands, and all the Jews were its subjects. When King Ahasuerus had his wife, Queen Vashti, executed for failing to follow his orders, he arranged a beauty pageant to find a new queen. A Jewish girl, Esther, found favor in his eyes and became the new queen, though she refused to divulge her nationality. It is because of her that Haman’s plot failed and Jews throughout the Persian kingdom were saved.

On the heels of Purim is Passover, unfortunately, as we are all acutely aware of the unfortunate circumstances with regards to COVID-19, some of our plans to celebrate Passover may be affected. With the recent instructions from the Ministry of Health with regards to a range of restrictions much of what we can and can not do is determined by what is allowed or not. We ask that you help us keep our residents and staff safe and healthy and obey our directions at all times.

Please be sure to visit out website for any new updates, if you have questions feel free to contact us through our info line at info@louisbrier.com. We will endeavour to respond to all inquiries and acknowledge your questions within 24 hours. Please bear with us as we are trying to manage our efforts and resources as best as we can.

With this note, I would like to wish you all a safe and healthy time ahead, thank you for your continued support and commitment to help us deliver the best care possible.

Thanks,Dr. David Keselman, CEO

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Passover

IMPORTANT INFORMATION ABOUT PASSOVER AT THE LBHH/WR

With the implications of the COVID-19 virus and all that it brings, we have CANCELLED the Louis Brier and Weinberg Seders.

This includes cancelling guest meals for families to dine with residents at Yontef meals during the holiday. Synagogue services have also been cancelled indefinitely.

We know that this news will be disappointing to many, however, the residents living here depend on all of us to minimize the risk and spread of illness and infection.

In a Jewish calendar packed with ritual observances and religious feasts, the Passover Seder is the quintessential shared holiday experience. It is perhaps the most widely observed Jewish holiday ritual and the story of the journey from slavery to freedom, along with the songs, customs and food, have become a core part of Jewish tradition.

But all of that has been upended by COVID-19 and the restrictions necessary to contain its spread. While we won’t have Seders at the LB/WR and with synagogue services cancelled indefinitely, there may be some who are worried about how we are going to support residents’ spiritual and cultural fulfillment. The recreation team will create opportunities for residents to engage in activities that support their spiritual and cultural fulfillment during Passover that are compliant with the necessary protocols and restrictions.

Recreation Team

MESSAGE FROM RECREATION

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This year, the 8 day festival of Passover begins on April 8 and ends on April 16 at nightfall.Passover commemorates the emancipation of the Israelites from slavery in ancient Egypt and is observed by avoiding leavened food, and retelling the story of the Exodus at the Seder meals

Passover, or Pesach (pay-sahk) is one of the most significant observances on the Jewish calendar, and individuals of the Jewish faith worldwide celebrate with family at traditional Seders. The Seder (say’-dehr) is an ancient ceremony which retells the story of the birth of the Jewish Nation on the eve of their exodus from Egypt through rituals, the reading and re-telling of the story in the Haggadah, songs and symbolic foods.

Seders are held in Jewish homes on each of the first two nights of Pesach and are a celebration not just of re-telling specific historical events, but the story of freedom itself. It is also a reminder of spring renewal, and the perpetual renewal of life. At the Seder, the story of Moses leading the Jewish people out of slavery in Egypt is read in the Haggadah, with much singing and discussion involving everyone at the table. The first two and last two days of the holiday are holy days, observed with all the same rules as Shabbat.

Matzah: At the time of the Exodus, the Jews left Egypt with haste, and therefore had little time to allow yeast to rise in order to make bread. Instead, during the entire eight days, matzah, a thin dry type of cracker made from only flour and water is eaten. All the ‘chometz’ (leavened bread products) will be stored separately and the kitchens will be using an entirely different (Kosher for Pesach) set of plates, pots, and pans and cooking items. During the entire festival, no chometz bread or bread products, crackers, cake, etc. are to be consumed in the communal areas of the home. In Jewish homes, the holiday takes a great deal of preparation and intensive cleaning!

While COVID-19 has upended Passover planning and traditional methods of observance with the restrictions necessary to contain its spread, Passover in many Jewish homes throughout the world, will look a little different this year.

While we won’t have Seders at the LB/WR this year, and with synagogue services cancelled indefinitely, we will create opportunities for residents to engage in activities that support their spiritual and cultural fulfillment during Passover that are compliant with the necessary protocols and restrictions. Wishing you and your loved one a joyous Passover.

Chag Sameach (Happy Holidays)

PASSOVER 2020: APRIL 8 - 16

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1. Influenza-Like Illness (ILI) Outbreak at LBHH: • March 9-30, 2020 as declared by the Medical Health Officer• 13 swab specimens from residents tested negative for COVID-19, Influenza A, Influenza B, and RSV• 12 staff reported negative test for COVID-19 • Continue to monitor residents for flu-like symptoms• Flu season is not over yet

2. Several long term care facilities in the province are currently experiencing COVID-19 outbreak, with at least 1 resident and/or 1 staff confirmed positive with COVID-19.

3. At Louis Brier and Weinberg Residence, we continue to heighten our infection prevention and control and

housekeeping practices as preventative measures for COVID-19. We have increased our hand hygiene and environmental cleaning audits.

4. Members of VCH Rapid Response Team visited LBHH on March 27 to scan the physical environment inside the building, conduct COVID-19 myth-busting education and demonstrate proper donning and doffing of PPEs. They also gave positive feedback on our pandemic readiness plan.

5. In April, we have a calendar of targeted education for staff and companions, focused on COVID-19 preparedness. This includes, but not limited to the following: a. Identification of COVID-19 signs and symptoms. Monitoring, isolation and containment. b. Infection Prevention and Control Practices – hand hygiene and donning & doffing of PPEs c. Cleaning and disinfection of equipment and surfaces d. Nursing Practices – nasopharyngeal swabbing, safe medication practices, clinical decision pathway, goals of care, etc. e. Nursing care for non-essential staff f. Safe handling g. Eat safe h. Psychosocial support and staff well-being

6. We continue to abide by the Ministry of Health and VCH guidelines as follows: a. No visitors are permitted in the facility (except for essential visitors as approved by the Licensing Officer) b. Residents are not permitted to go out of the facility, except for medical reasons. c. Staff, companions and visitor screening process is in effect daily, from 6:30 am to 11:30 pm. This includes taking their temperature and looking for COVID-19 signs and symptoms. d. Only essential staff are coming to the facility and non-essential staff are working remotely. In the event that they are needed to be on-site, they will be required to do so. e. Staff are mandated to work only in a single site. Should they have chosen Louis Brier / Weinberg Residence, they can only work in our facility, unless requested by the Ministry of Health to render service to another facility. f. Staff are not allowed to leave the premises until their shift is over. g. Staff are required to comply with dress code, proper and appropriate use of Personal Protective Equipment (PPEs), no jewelry, short and clean fingernails, no artificial nails and nail polish. h. Staff are required to wear PPEs (masks and eye protection) at all times, when in direct contact with the residents. i. Social distancing implemented as much as possible. Dining room floor plan was revised by Rehab, Dietary, Recreation and Nursing teams for residents to have physical distance from each other during meals.

IPAC HIGHLIGHTS

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7. We have tightened our Pandemic Plan and continue to work on the details as we obtain knowledge from others who have successfully conquered the epidemic.

8. We continue to hurdle the challenges that the global shortage of PPEs bring to our operations. Our local supplier can no longer meet the requirements for procedure masks, gloves, eye protection, and isolation gowns. We continuously reach out to the Ministry of Health and other organizations for support, which we sometimes receive, however, still not enough to sustain us, should this pandemic continues to linger.

9. We have also been experiencing shortage in our cleaning (bleach and disinfectant wipes) and hand hygiene supplies (alcohol based hand sanitizers and hand soap).

IPAC HIGHLIGHTS continued...

As of March 17, 2020, all Vancouver Coastal Health Long-Term Care Homes and Assisted Living are restricting visitor access to only

compassionate visits.

Attention:

NO VISITORS

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Getting to Know the Physicians/NPDr. Tamara Krivokapic (Nursing Unit: Home Center/Rounds: Friday)Dr. Krivokapic is a family physician who finished her family residency at St Paul’s Hospital Vancouver and she enjoys her family practice work. She worked in Williams Lake – interior of BC prior to return to Vancouver where she practiced as nursing home physician while working at hospital and family practice office. Dr Krivokapic would like to share all decisions and make the best one for her residents together with the interdisciplinary

team and the families. When not working Dr Krivokapic spends time with her husband and two children.

Dr. Dan Ezekiel (Nursing Unit: Home Center/Rounds: Tuesday)Dr. Dan Ezekiel grew up in the Philippines and in Vancouver. He did his medical school training in Toronto and has been in practice since 1989. Dr. Ezekiel works in his office near Vancouver General Hospital every day from 845 - 430. He usually does his rounds on Tuesdays and occasionally on the weekends. He is married with two children, one of whom has left home and is in the Canadian Armed Forces. In his spare time, you can usually find Dr. Ezekiel riding

his bicycle, playing tennis, or taking his daughter to Dairy Queen for the latest Blizzard.

Dr. Jeffrey Silver (Nursing Unit: SCU/Rounds: Friday)Dr. Jeff Silver was born and raised in Toronto, ON. He completed his BSc at Dalhousie University, followed by medical school at Western University and ultimately his residency at The University of Toronto. Dr. Silver worked in emergency medicine, family medicine, travel medicine, and long term care before relocating with his family to Vancouver in 2015. Dr. Silver continues to juggle various medical roles while based out of his busy

family practice in Burnaby. When not doctoring, Dr. Silver is busy raising/coaching his four children and thinking about his beloved Toronto Blue Jays. Dr. Silver rounds on his patients every other Friday afternoon.

Dr. Eric Cadesky (Nursing Unit: Hospital West/Rounds: Tuesday)Dr. Eric Cadesky is a full-service family doctor who moved to Vancouver after completing his medical training at McGill University. He was the President of Doctors of BC in 2018-19. He is an Associate Professor in the UBC Faculty of Medicine and was almost a decade chaired the UBC Practice Survival Skills conference. He has published fiction, nonfiction and poetry in several countries. Dr. Cadesky practices in English, French and Spanish and

is always learning new languages from his patients and their families.

Dr. Larry Barzelai (Nursing Unit: Home West/Rounds: Wednesday)Larry Barzelai has been practising family medicine for almost 40 years in his office on Commercial Drive. In addition, he has a certification in family practice geriatrics and has applied this knowledge to his nursing home practice, which includes Louis Brier. Although he treats patients of all ages, he especially enjoys his senior patients. He’s been working at Louis Brier for many years, because this place has a special energy

that engages people. Dr. Barzelai usually rounds on Wednesday afternoon.

PHYSICIAN NEIGHBORHOOD MODEL UPDATE

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Dr. Sohan Mansingh (Nursing Unit: Home East/Rounds: Friday)Dr. Sohan Mansingh was born in the bustling sunny city of Durban, South Africa. Nestled on the warm Indian Ocean. He did his training in South Africa. He worked at multiple hospitals in various disciplines. He enjoyed working in the rural areas. Dr. Mansingh moved to beautiful British Columbia in 2008. He Have been working in family medicine ever since as well as in the emergency department, hospital and long

term care. He have also done courses in yoga teacher training and meditation teacher training. He is passionate about preventative health and working with the elderly.

Leanne Park (Nursing Unit: Hospital East/Rounds: Tuesday)Leanne has been a board certified family nurse practitioner since 2013. Prior to that she was a critical care registered nurse for over 20 years. Her passion is caring for the elderly! Leanne is an avid swimmer and is currently raising a therapy puppy.

Dr. Merrick Tosefsky (Nursing Unit: Hospital West and SCU/Rounds: Thursday)Dr. Merrick Tosefsky graduated medical school in Johannesburg, South Africa, and after his internship, he completed two years of Internal Medicine training in Rochester, New York. After working for two years in Saskatchewan and two years in Quesnel, BC, he settled in the Lower Mainland, working in full service family practice in the Tri-Cities for 21 years before relocating his practice to Vancouver five years ago. Dr. Tosefsky

have worked with frail seniors throughout his career and have complemented his practice doing nursing home/long term care work. In addition to providing medical care for some of your loved ones at Louis Brier, Dr. Tosefsky is also the Medical Coordinator for the facility, working to assist in raising the standard of care for our most vulnerable seniors.

PHYSICIAN NEIGHBORHOOD MODEL UPDATE

In honor of Volunteer Week, I’m pleased to begin introducing our amazing volunteer team at Louis Brier – and I’m starting off with Trudi! You may have seen this lovely girl around Louis Brier already.

She is a 4 year old Bernedoodle (Bernese Mountain Dog/Standard Poodle cross). She was one of a litter of seven and several of the puppies were taken in by a breeder on Vancouver Island to be service dogs – so she is from good dog therapy stock! Trudi’s human is Cheryl whom you also may have seen around. Trudi loves people and being busy so coming to Louis Brier to visit residents is the perfect activity for us. When she’s not volunteering, Trudi likes to sleep and eat, and also run in the woods at UBC when she can get a ride there.

Julie CameronVolunteer CoordinatorEmail jcameron@louisbrier.com or call 604-267-4736 for more information on volunteering.

VOLUNTEERING

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Long work hours are common for many of us. In fact, the amount of time you spend interacting with your colleagues is often greater than the time you spend with your family and friends. Therefore, the quality of your work relationships can positively or negatively affect your job satisfaction as well as your overall well-being. Developing positive work relationships can contribute to an empowering, motivating, and fun work environment, and can improve the ways that others treat you in return. On the other hand, negative work relationships can increase stress and job dissatisfaction.

Here are a few approaches to consider in building more positive relationships at work:

Demonstrate Respect

If you ask people what they most want at work, they will likely express a desire to be treated with dignity and respect. Here are a few ways to demonstrate respect to others:

• Treat people with courtesy, kindness and consideration.

• Understand and accept personal and cultural differences. Treat people the same regardless of their race, religion, gender, sexual orientation, size, age, or country of origin.

• Encourage people to express opinions and ideas. Listen to what they have to say before expressing your own viewpoint. Never interrupt or cut off another person.

• Never insult, blame, or put down people or their ideas, even if you are angry or hurt.

Seek to Understand Differences

Another key to forming effective working relationships is to deal with differences directly. Differences in values and opinions between people can be challenging, but adopting an approach of “curiosity” when confronting differences can lead to discovering new ideas or perspectives. In

addition, attempting to understand people is a good process for enhancing relationships, and is ultimately more rewarding than withdrawing, fighting, or building resentment.

Respond with Compassion

Compassion inspires one to be kind and sympathetic toward others. Compassionate interpersonal interactions in the workplace may include providing emotional support, listening, and showing empathy to a co-worker. Developing the ability to respond with compassion to people at work requires a different way of thinking. It involves a commitment to suspending judgment while taking the time to truly understand another’s behavior. Understanding the needs, values, and beliefs that influence an individual’s behavior can help you develop empathy for their position or situation, and change your attitude towards them. Positive emotions generated by compassion have a strong influence on reducing job stress, increasing job satisfaction, and contributing to a feeling of well-being.

Resolve Conflict

Conflict in the workplace is inevitable. How you handle conflict is a fair indication of your ability to cope with your own stress, and the stressful reactions of others. To diffuse anger and help manage conflict situations, follow these guidelines:

Don’t take things personally. Recognize that the individual is angry at the situation, not you personally.

Let the person vent their anger by allowing them to speak

provides employees and their families with a broad range of professional services to help them address any personal, family, or work related

concern. All services are free and completely confidential. To access EFAP services, call 1-800-667-0993. For more information, visit www.fseap.bc.ca.

without interruption.

Use active listening skills. Your interest will show people that you are genuinely concerned and want to help them.

• Maintain eye contact • Ask questions • Reflect back to people what you heard them say.

Accept responsibility. Do not pass blame off to someone else.

Respond in a calm manner, stating what your desired outcome would be

Do what you can to solve the problem right away. When a negative situation arises, do not let it fester. Develop a plan of action to address the problem with the individual, and then work together toward resolving it.

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provides employees and their families with a broad range of professional services to help them address any personal, family, or work related

concern. All services are free and completely confidential. To access EFAP services, call 1-800-667-0993. For more information, visit www.fseap.bc.ca.

without interruption.

Use active listening skills. Your interest will show people that you are genuinely concerned and want to help them.

• Maintain eye contact • Ask questions • Reflect back to people what you heard them say.

Accept responsibility. Do not pass blame off to someone else.

Respond in a calm manner, stating what your desired outcome would be

Do what you can to solve the problem right away. When a negative situation arises, do not let it fester. Develop a plan of action to address the problem with the individual, and then work together toward resolving it.

For employees and families,

FSEAP continues to provide 24/7 phone intake and counselling support, and our full range of counselling and work-life services. However as of March 17th, all face-to-face counselling sessions offered at our fseap offices will be rescheduled as telephone or video sessions for the next 30 days.If you are currently seeing a counsellor in the community at a location other than fseap offices, you can contact them directly to confirm your next session, or call our Care Centre for support.

In line with this, our fseap facilities in Vancouver, Richmond and Whitehorse will be closed to in-person counselling, and administrative staff will be working from home. Our Account Management and Management team is working remotely with full access to phones, emails, and normal communications, and meeting dailyto monitor the situation.

We are anticipating these changes be in effect for the next 30 days, but will be assessing the situations onan ongoing basis.

To access EFAP services or for more information call: Toll Free 24/7: 1-800-667-0993 Metro Vancouver: 604-732-6933 EAP Program Services: carecentre@fsgv.ca

Administrative and Account Management: reception301@fsgv.ca

provides employees and their families with a broad range of professional services to help them address any personal, family, or work related

concern. All services are free and completely confidential. To access EFAP services, call 1-800-667-0993. For more information, visit www.fseap.bc.ca.

without interruption.

Use active listening skills. Your interest will show people that you are genuinely concerned and want to help them.

• Maintain eye contact • Ask questions • Reflect back to people what you heard them say.

Accept responsibility. Do not pass blame off to someone else.

Respond in a calm manner, stating what your desired outcome would be

Do what you can to solve the problem right away. When a negative situation arises, do not let it fester. Develop a plan of action to address the problem with the individual, and then work together toward resolving it.

provides employees and their families with a broad range of professional services to help them address any personal, family, or work related

concern. All services are free and completely confidential. To access EFAP services, call 1-800-667-0993. For more information, visit www.fseap.bc.ca.

without interruption.

Use active listening skills. Your interest will show people that you are genuinely concerned and want to help them.

• Maintain eye contact • Ask questions • Reflect back to people what you heard them say.

Accept responsibility. Do not pass blame off to someone else.

Respond in a calm manner, stating what your desired outcome would be

Do what you can to solve the problem right away. When a negative situation arises, do not let it fester. Develop a plan of action to address the problem with the individual, and then work together toward resolving it.

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Please contact the Louis Brier Jewish Aged FoundationPhone: 604-261-5550 Email: foundation@louisbrier.com Web: thelouisbrierfoundation.com

Demonstrate your commitment to supporting seniors by donating.

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Dear FSEAP Customers, For your convenience, here is a list of the services FSEAP continues to offer as you navigate your way through this challenging time:

1. Visit our website at www.fseap.ca: We continue to update information about COVID-19 and, our Resources section is full of great resources and information about anxiety, stress, depression and many other topics.

2. FSEAP has a new App for your convenience. It is available for Apple and Android devices. myFSEAP app gives you easy access to all of our services 24/7/365. Our website has for more information and instructions to download: www.fseap.ca/myfseap-app.

3. FSEAP continues to offer counselling by telephone or video. Call 1-800-667-0993 for intake and referrals.

4. Telephone crisis support continues to support employees/families 24/7/365. Call 1-800-667-0993 for immediate support.

5. FSEAP’s Work/Life Services continue to be offered (for our customer organizations with this service). Financial & Credit Counselling, Legal Referral Services, Life Coaching, Health Coaching, Nutrition Counselling, Resource Kits – Family Stages, Career Counselling, Child/Eldercare Consultation, Smoking Cessation. Services are offered by phone or video.

Please don’t hesitate to reach out.

To access EFAP services or for more information call: Toll Free 24/7: 1-800-667-0993 | Metro Vancouver: 604-732-6933 EAP Program Services: carecentre@fsgv.ca Administrative and Account Management: reception301@fsgv.ca

Your FSEAP Account Management Team

provides employees and their families with a broad range of professional services to help them address any personal, family, or work related

concern. All services are free and completely confidential. To access EFAP services, call 1-800-667-0993. For more information, visit www.fseap.bc.ca.

without interruption.

Use active listening skills. Your interest will show people that you are genuinely concerned and want to help them.

• Maintain eye contact • Ask questions • Reflect back to people what you heard them say.

Accept responsibility. Do not pass blame off to someone else.

Respond in a calm manner, stating what your desired outcome would be

Do what you can to solve the problem right away. When a negative situation arises, do not let it fester. Develop a plan of action to address the problem with the individual, and then work together toward resolving it.

A MESSAGE FROM FSEAP

Long work hours are common for many of us. In fact, the amount of time you spend interacting with your colleagues is often greater than the time you spend with your family and friends. Therefore, the quality of your work relationships can positively or negatively affect your job satisfaction as well as your overall well-being. Developing positive work relationships can contribute to an empowering, motivating, and fun work environment, and can improve the ways that others treat you in return. On the other hand, negative work relationships can increase stress and job dissatisfaction.

Here are a few approaches to consider in building more positive relationships at work:

Demonstrate Respect

If you ask people what they most want at work, they will likely express a desire to be treated with dignity and respect. Here are a few ways to demonstrate respect to others:

• Treat people with courtesy, kindness and consideration.

• Understand and accept personal and cultural differences. Treat people the same regardless of their race, religion, gender, sexual orientation, size, age, or country of origin.

• Encourage people to express opinions and ideas. Listen to what they have to say before expressing your own viewpoint. Never interrupt or cut off another person.

• Never insult, blame, or put down people or their ideas, even if you are angry or hurt.

Seek to Understand Differences

Another key to forming effective working relationships is to deal with differences directly. Differences in values and opinions between people can be challenging, but adopting an approach of “curiosity” when confronting differences can lead to discovering new ideas or perspectives. In

addition, attempting to understand people is a good process for enhancing relationships, and is ultimately more rewarding than withdrawing, fighting, or building resentment.

Respond with Compassion

Compassion inspires one to be kind and sympathetic toward others. Compassionate interpersonal interactions in the workplace may include providing emotional support, listening, and showing empathy to a co-worker. Developing the ability to respond with compassion to people at work requires a different way of thinking. It involves a commitment to suspending judgment while taking the time to truly understand another’s behavior. Understanding the needs, values, and beliefs that influence an individual’s behavior can help you develop empathy for their position or situation, and change your attitude towards them. Positive emotions generated by compassion have a strong influence on reducing job stress, increasing job satisfaction, and contributing to a feeling of well-being.

Resolve Conflict

Conflict in the workplace is inevitable. How you handle conflict is a fair indication of your ability to cope with your own stress, and the stressful reactions of others. To diffuse anger and help manage conflict situations, follow these guidelines:

Don’t take things personally. Recognize that the individual is angry at the situation, not you personally.

Let the person vent their anger by allowing them to speak

Long work hours are common for many of us. In fact, the amount of time you spend interacting with your colleagues is often greater than the time you spend with your family and friends. Therefore, the quality of your work relationships can positively or negatively affect your job satisfaction as well as your overall well-being. Developing positive work relationships can contribute to an empowering, motivating, and fun work environment, and can improve the ways that others treat you in return. On the other hand, negative work relationships can increase stress and job dissatisfaction.

Here are a few approaches to consider in building more positive relationships at work:

Demonstrate Respect

If you ask people what they most want at work, they will likely express a desire to be treated with dignity and respect. Here are a few ways to demonstrate respect to others:

• Treat people with courtesy, kindness and consideration.

• Understand and accept personal and cultural differences. Treat people the same regardless of their race, religion, gender, sexual orientation, size, age, or country of origin.

• Encourage people to express opinions and ideas. Listen to what they have to say before expressing your own viewpoint. Never interrupt or cut off another person.

• Never insult, blame, or put down people or their ideas, even if you are angry or hurt.

Seek to Understand Differences

Another key to forming effective working relationships is to deal with differences directly. Differences in values and opinions between people can be challenging, but adopting an approach of “curiosity” when confronting differences can lead to discovering new ideas or perspectives. In

addition, attempting to understand people is a good process for enhancing relationships, and is ultimately more rewarding than withdrawing, fighting, or building resentment.

Respond with Compassion

Compassion inspires one to be kind and sympathetic toward others. Compassionate interpersonal interactions in the workplace may include providing emotional support, listening, and showing empathy to a co-worker. Developing the ability to respond with compassion to people at work requires a different way of thinking. It involves a commitment to suspending judgment while taking the time to truly understand another’s behavior. Understanding the needs, values, and beliefs that influence an individual’s behavior can help you develop empathy for their position or situation, and change your attitude towards them. Positive emotions generated by compassion have a strong influence on reducing job stress, increasing job satisfaction, and contributing to a feeling of well-being.

Resolve Conflict

Conflict in the workplace is inevitable. How you handle conflict is a fair indication of your ability to cope with your own stress, and the stressful reactions of others. To diffuse anger and help manage conflict situations, follow these guidelines:

Don’t take things personally. Recognize that the individual is angry at the situation, not you personally.

Let the person vent their anger by allowing them to speak

Long work hours are common for many of us. In fact, the amount of time you spend interacting with your colleagues is often greater than the time you spend with your family and friends. Therefore, the quality of your work relationships can positively or negatively affect your job satisfaction as well as your overall well-being. Developing positive work relationships can contribute to an empowering, motivating, and fun work environment, and can improve the ways that others treat you in return. On the other hand, negative work relationships can increase stress and job dissatisfaction.

Here are a few approaches to consider in building more positive relationships at work:

Demonstrate Respect

If you ask people what they most want at work, they will likely express a desire to be treated with dignity and respect. Here are a few ways to demonstrate respect to others:

• Treat people with courtesy, kindness and consideration.

• Understand and accept personal and cultural differences. Treat people the same regardless of their race, religion, gender, sexual orientation, size, age, or country of origin.

• Encourage people to express opinions and ideas. Listen to what they have to say before expressing your own viewpoint. Never interrupt or cut off another person.

• Never insult, blame, or put down people or their ideas, even if you are angry or hurt.

Seek to Understand Differences

Another key to forming effective working relationships is to deal with differences directly. Differences in values and opinions between people can be challenging, but adopting an approach of “curiosity” when confronting differences can lead to discovering new ideas or perspectives. In

addition, attempting to understand people is a good process for enhancing relationships, and is ultimately more rewarding than withdrawing, fighting, or building resentment.

Respond with Compassion

Compassion inspires one to be kind and sympathetic toward others. Compassionate interpersonal interactions in the workplace may include providing emotional support, listening, and showing empathy to a co-worker. Developing the ability to respond with compassion to people at work requires a different way of thinking. It involves a commitment to suspending judgment while taking the time to truly understand another’s behavior. Understanding the needs, values, and beliefs that influence an individual’s behavior can help you develop empathy for their position or situation, and change your attitude towards them. Positive emotions generated by compassion have a strong influence on reducing job stress, increasing job satisfaction, and contributing to a feeling of well-being.

Resolve Conflict

Conflict in the workplace is inevitable. How you handle conflict is a fair indication of your ability to cope with your own stress, and the stressful reactions of others. To diffuse anger and help manage conflict situations, follow these guidelines:

Don’t take things personally. Recognize that the individual is angry at the situation, not you personally.

Let the person vent their anger by allowing them to speak

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FAMILY COUNCIL FIRST ANNUAL CAMPAIGN

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Thank you, תודה, Toda Raba!$20,237 + $18,000 = $38,237

On behalf of the Family Council we cannot thank you enough for your generous response to our First Annual Family Council Campaign appeal. This campaign has been infused with a loving momentum since its onset, driven by the Louis Brier Family Council’s desire to enhance the daily lives of all our residents, and in turn, the staff and companions. We reached our $36,000 goal much ahead of our campaign end date of February 29, 2020. Additional gifts beyond $36,000 will go towards other, much needed items on our wish-list generated by our Family Council members.

Thanks to all of you, we can now purchase our priority wish list items including:

We are now working with the Louis Brier administration to ensure that our priority wish-list will materialize at the Louis Brier within the next few months. We extend our deepest gratitude to all the Family Council Campaign volunteers, all the previous and current staff at the Louis Brier Foundation and the Louis Brier administration for their enthusiastic support and kind assistance throughout this campaign.

We could not have reached our matching gift goal without all of you!

Thank you, תודה, Toda Raba!

Family Council at lb.familycouncil@gmail.com

• A Wheelchair Washer

• 2nd Floor Balcony Awning

• 2 Big Screen TV’s

• Shalom Garden Landscape Improvements

• Library Upgrade

• Engaging Glass Case Collections

Every Family, Every Resident

FUNDS MATCHING TOTAL

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THE DR. IRVING & PHYLISS SNIDER CAMPUS FOR JEWISH SENIORS, SITE OF THE LOUIS BRIER HOME & HOSPITAL AND WEINBERG RESIDENCE

THE WEINBERG R ESIDENCEASSISTED LIVING A ND MULTI-LEV EL CAR E FOR SENIOR S

5650 Osler Street, Vancouver weinbergresidence.com

Come for a tour! 604.261.9622

A WARM SENSE OF COMMUNITY

AND EXCELLENT, AFFORDABLE CARE

IN THE HEART OF OAKRIDGE

YOUR PEACE OF MIND IS WORTH IT.

The Board of Directors, Residents and Staff of the Weinberg Residence wish

you and your family a happy and healthy Passover!

We listened to your feedback!Recycle bins at Snider Campus are now Bigger and Easier to read. In addition, we have provided buckets to recycle old and used batteries. They are placed in the following locations:• LBHH main lobby outside the gift shop• Home West across room 32-2• Hospital West outside the Dental office• Weinberg at the receptionLet’s encourage everyone and advocate in promoting environmental responsibility. We ask for your continued support to REDUCE, REUSE and RECYCLE our wastes.

Green Guardians

GREEN GUARDIANS

Sour

ce: B

udle

igh

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Welcome to Louis Brier,

On behalf of the Family Council, we would like to extend and offer support and help with making the transition to Louis Brier as positive and smooth as possible.

The family Council is a voluntary body comprised of family members whose primary focus is to advocate for the delivery of safe and quality care. The council meets regularly on a monthly basis and in collaboration with the Louis Brier’s leadership, reviews and discusses relevant opportunities to enhance the residents’ experience.

We welcome all families to join the council and hope that you will make the choice to get involved. If you are interested in joining the family council and/or have additional questions please email us at lb.familycouncil@gmail.com.

Family Council

FAMILY COUNCIL

Sick Time usage has been steadily increasing each month which is also increasing our Over Time costs. This is driving a significant Deficit for this fiscal year, which we all need to be concerned about.We continue to work with Human Resources and all employees to manage our sick time and OT.

Ben Crocker Director, Finance

FROM THE BUSINESS OFFICE

Myla Pelayo, our Companion Program Coordinator made a presentation about the Companion Program. The presentation was held at Vancouver Coastal Health Building on February 18, 2020. The audience was comprised of various health organizations throughout the Lower Mainland, like Fraser Health, VCH, and Providence. The presentation was well-received and most of the audience were “amazed” about our unique program. Currently, LBHH/WR is the only facility in British Columbia that has an in-house companion program. Some of the health organizations’ representatives said they became interested in the program and are considering creating a similar program like ours for their organization.

For Information, contact: Myla Carpio-Pelayo, Companion Coordinator mpelayo@louisbrier.com x 4688

COMPANION PROGRAM

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HUMAN RESOURCES

Staff Schedule Care Rev5 Update ***POSTPONED UNTIL FURTHER NOTICE***Good News - our scheduling software “SSC” will be upgraded to “Rev5” – Date TBD!What does this mean for you?• You will be able to access SSC on other internet browsers like Chrome and Safari, not just Microsoft Outlook. • No system time outs! You can be logged in indefinitely without being ‘logged off’!• With the upgraded software comes an Enhanced Mobile App which now allows employees to do shift

exchanges and time off requests within the App.You will not be able to access SSC during the day of the upgrade. Please plan ahead. A member of the Staffing Team will be dedicated to training and offering support to employees in the Upstairs Staff Lounge. Please go to the lounge for assistance with SSC Rev5 as opposed to the Staffing Office during this time. We will be releasing more information to all staff prior to the upgrade and hope to provide a number of informative and helpful videos related to how to navigate and use the upgraded software.

Mini SurveysIn an effort to increase feedback from our employees, we will be launching “Mini Surveys” periodically each month. The surveys responses will be requested through ten new red Feedback Boxes (similar to the blue Suggestion for Improvement Boxes). Some of the feedback we received through the Employee Satisfaction Surveys was that we could improve upon acting on staff feedback. We will be using the “Mini Surveys” to request more detailed information to better inform decision making. Here is the revised process:

“New Hire” SurveyConsistent with the Strategic Direction to be an Employer of Choice, the Human Resources Department is seeking feedback about the new employee recruitment and onboarding/orientation experience at LBHH&WR. We will be surveying employees who have been hired within the past two years. If you’ve been hired in the last two years please look out for an invite link and participate in the survey. This feedback will be valuable in helping us to continue to improve in this area!

Vending MachinesDid you notice that we replaced the vending machine in the upstairs staff lounge with a newer, better machine that accepts more than just coins?!!! We also adding two additional machines in the lobby (one for kosher snacks and the other for drinks). This was added to LBHH&WR in order to give everyone onsite more options for food and beverages.

Monthly Birthday Celebrations Our organization-wide monthly Birthday Celebrations in the Upstairs Staff Lounge have been very successful. Unfortunately, our Potluck style gatherings must be put on hold until further notice. Stay tuned for updates.

1

Working with HREvery second Friday of each month Loren (Director, Human Resources), and/or members of his HR team, will pack up their workstation and spend one half-day (morning or afternoon) working in a randomly selected unit/department. Not only will this make HR more approachable it will provide them with a better understanding of the day-to-day operations and the challenges front-line staff members face. To date HR had the pleasure of “working with” many employees! Who will be “Working with HR” in April? Find out on April 10th!

Coffee with HRIn support of our goal to become an Employer of Choice, the Human Resources Department would like to invite you to join members of their team for Coffee in the upstairs staff lounge every month. The last few of events have been a success!!! We have decided to try a new time: 3:00 to 4:30. The next gathering will take place on April 28 from 3:00 to 4:30.These casual events are intended to share information, answer questions, get feedback, and to make HR personnel more accessible. I hope you can join us. I’m looking forward to getting to know you more.

Do you have any questions, comments, suggestions or concerns regarding the HR content above? If so, please email HR@louisbrier.com and tell us what you think.

Loren Tisdelle, Director, Human Resources

17

HUMAN RESOURCES

Linda Ling’s Retirement Party at Shaughnessy Restaurant

“Partners in Staffing”- Ludmila Cikatricis (left) says farewell to fellow Staffing Coordinator Linda Ling on her Retirement

Please join me in congratulating Linda Ling on her Retirement!!!Linda started at LBHH&WR on December 10, 1993 – that’s over 26 Years supporting

LBHH&WR and our Residents through Staffing and Scheduling! We’ve done some rough math and are confident that she’s made well over 1,000,000 phone calls out to staff

to keep our operations going and our Residents cared for.

February 27th was Linda’s last day at LBHH&WR and we are sad to see her go. Linda, Thank You x 1,000,000!!!

118

WI-FI UPGRADE PROJECT UPDATE

As many of you are aware, the current IT infrastructure at Louis Brier Home and Hospital and the Weinberg Residence has reached the end of its useful life. Over the last few months our IT team has received an increasing number of service requests as a result of users experiencing difficulties logging on to the Snider Guest Wi-Fi or having found the network speed to be very slow and unreliable. When the Snider Guest was first created several years ago; its purpose was to provide a short term Wi-Fi connection for guests visiting the facility; as such the original infrastructure never had the capacity to meet the current demand. What our residents and families require today has changed and we as an organization are committed to providing a more reliable and cost effective Wi-Fi network. To achieve this, a significant investment has been made to replace the entire Wi-Fi infrastructure with a cloud based high speed internet service. What this means for you?The rollout of this upgrade has already begun and will continue over the next few months after the facilities preventative measures to address risks surrounding Influenza and COVID-19 are lifted. We are working very closely with our IT service provider to minimize any disruption and will continue to work with them to ensure a successful rollout.

CURRENT STATE vs FUTURE STATECURRENT• Snider Guest is available for all users with very limited capacity and does not meet the current demand.

Regular password changes are required to remove users to prevent the system overloading and failing. THE FUTURE STATE• Resident Wi-Fi setup – Each residents room will have a unique password providing them with access

to the Wi-Fi network. This access will belong to the resident with no time limits of usage and be faster and significantly more reliable than the current state. There will be a monthly fee associated with this connection with details to be provided at a later date. Feedback from residents and families is that a reliable network allowing for video calls would help families stay connected with our residents improving their quality of life. This new faster network will ensure reliable access for all subscribers.

• Snider Guest will be available for all users free of charge for a time limit of 90 minutes; after which guests would need to sign in again. This will allow visitors to sign in and have free Wi-Fi while on site.

Ben Crocker, Director, Finance

Upgrade

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VIRTUAL VISITS

Monday to Friday, 8:30-4:30pmKelly or Natalie

virtualvisits@louisbrier.com

Sunday, 8:30-4:30pmKim or Chen

virtualvisits@louisbrier.com

CONNECTING RESIDENTS WITH FAMILY WHEN VISITING IS LIMITED OR RESTRICTED We know how important staying connected to your loved one is and how difficult things are with the restrictions that are in place with COVID-19 and visitation isn’t possible. If you would like to set up a video chat with your family member and virtually connect, please let us know. We can help!

What is Skype/Zoom?Skype and Zoom allow for video chats and voice calls using a computer, mobile device or tablet.

What Families Need: • Wifi • Installation of SKYPE or ZOOM Apps • Device (see right) to install App

Setting up a time to connect with your loved one:Families: Please visit the web address below to schedule a Virtual Visit with your loved one and the Recreation Team will help set up the call.

http://louisbrier.com/jewish-life/virtualvisits

Devices:• an iPhone 4 or later • iPad 2 or later, iPad mini

• PC/Mac desktop or laptop• iPod touch 4th gen or later

1

It is a difficult time right now, working to follow the Ministry of Health guidelines for keeping residents safe and healthy and yet at the same time wanting to minimize anxiety by cultivating a regular routine for everyone.

The Rehab department is continuing to operate but in a reduced capacity. We have cancelled our group Keep Fit classes where hand weights are used, balloons passed around and balls thrown. We have opened the gym again but are only allowing 2 residents in at a time. Residents wash their hands as they enter and leave the gym. They ride the bike and can chat with each other and the Rehab Assistants as they ride. We carefully clean the bikes and bring 2 more residents to enjoy the exercise and socialization. We are walking with residents and encourage some gentle exercises in standing and sitting, all as 1:1 activities so that gathering is eliminated but good socialization is occurring.

We are continuing to do transfer and safety assessments when needed, to repair wheelchairs, make seating adjustments and put in falls equipment as needed. We make sure that the correct mattress and cushions are provided for wound management; that positioning devices are available. The restorative dining program on the 2nd floor is ongoing. We can continue to order adaptive clothing, hip protectors and non slip socks to keep residents comfortable and safe. If you have any questions, please phone Laurie Moore, Leader of Rehab Services at 604.267.4701 or send me an email to lmoore@louisbrier.com.

REHAB SERVICES AND SOCIAL DISTANCING

On February 28, the Laundry Department was engaged in 5S activity with the support from the Care, QRM and Maintenance team as we strive to continue to improve our service and eliminate wastes. We Sort what’s needed, Set the place in order by labelling the equipments, shelves and bins, we Shine the floors and painted the walls, we Standardized the our work routine and we are committed Sustaining a clean and orderly work place. Thank you to all who participated and supported us. From the Laundry Team

5S – LAUNDRY DEPARTMENT

BEFORE AFTER

20

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MONITOR YOURSELF FOR SYMPTOMS OF THE VIRUS

April 2020 | Issue 2 | Resident and Family Newsletter

BE WELL – BE SAFE

COVID-19: Reduce the Spread

Medical Pharmacies Group Limited medicalpharmacies.com • 1-866-689-3169

References:https://www.publichealthontario.ca/en/diseases-and-conditions/infectious-diseases/respiratory-diseases/novel-coronavirus/public-resources https://www.cdc.gov/coronavirus/2019-ncov/prepare/cleaning-disinfection.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fcommunity%2Fhome%2Fcleaning-disinfection.html

If you start experiencing any of these symptoms and have been in close contact with someone who tested positive for COVID-19 or have travelled within the last 14 days:1. Self-isolate immediately2. Call your health care practitioner or your public health unit.

They will identify if you need to be tested for COVID-19

• If you tested positive for COVID-19: self-isolate until you are cleared by public health.

• If you have travelled recently: self-isolate for 14 days after your return to Canada (even if not experiencing symptoms)

HOW TO SELF-ISOLATE

DURATION OF SELF-ISOLATION

Wear a mask if you have to leave the house to prevent spreading the infection.

Stay home: avoid public places or using public transit

Avoid contact with others: stay in a separate room and use a separate bathroom, if possible. If no other bathroom is available make sure the bathroom gets disinfected after each use.

Keep Distance: if you have to be in a room with others, keep a distance of at least two meters or six feet.

Cover your cough or sneeze with a tissue or cough into your elbow.

Avoid sharing household items (dishes, cups, eating utensils, etc)

Wash your hands often (especially after coughing or sneezing) with soap and water for 20 to 40 seconds making sure you clean thumbs, between fingers and under nails. Use alcohol-based hand sanitizer if soap and water are not available.

Clean and disinfect: • Ask your caregiver or a family

member to assist with cleaning and disinfecting regularly touched items (e.g. toilets, sink tap handles doorknobs and bedside tables) on a daily basis.

• Use 70% alcohol or a diluted bleach solution (5 tbsp or 1/3 cup bleach per gallon of water, or 4 tsp bleach per quart of water).

SYMPTOMS

COUGH

SHORTNESS OF BREATH

FEVER

MONITOR YOURSELF FOR SYMPTOMS OF THE VIRUS

April 2020 | Issue 2 | Resident and Family Newsletter

BE WELL – BE SAFE

COVID-19: Reduce the Spread

Medical Pharmacies Group Limited medicalpharmacies.com • 1-866-689-3169

References:https://www.publichealthontario.ca/en/diseases-and-conditions/infectious-diseases/respiratory-diseases/novel-coronavirus/public-resources https://www.cdc.gov/coronavirus/2019-ncov/prepare/cleaning-disinfection.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fcommunity%2Fhome%2Fcleaning-disinfection.html

If you start experiencing any of these symptoms and have been in close contact with someone who tested positive for COVID-19 or have travelled within the last 14 days:1. Self-isolate immediately2. Call your health care practitioner or your public health unit.

They will identify if you need to be tested for COVID-19

• If you tested positive for COVID-19: self-isolate until you are cleared by public health.

• If you have travelled recently: self-isolate for 14 days after your return to Canada (even if not experiencing symptoms)

HOW TO SELF-ISOLATE

DURATION OF SELF-ISOLATION

Wear a mask if you have to leave the house to prevent spreading the infection.

Stay home: avoid public places or using public transit

Avoid contact with others: stay in a separate room and use a separate bathroom, if possible. If no other bathroom is available make sure the bathroom gets disinfected after each use.

Keep Distance: if you have to be in a room with others, keep a distance of at least two meters or six feet.

Cover your cough or sneeze with a tissue or cough into your elbow.

Avoid sharing household items (dishes, cups, eating utensils, etc)

Wash your hands often (especially after coughing or sneezing) with soap and water for 20 to 40 seconds making sure you clean thumbs, between fingers and under nails. Use alcohol-based hand sanitizer if soap and water are not available.

Clean and disinfect: • Ask your caregiver or a family

member to assist with cleaning and disinfecting regularly touched items (e.g. toilets, sink tap handles doorknobs and bedside tables) on a daily basis.

• Use 70% alcohol or a diluted bleach solution (5 tbsp or 1/3 cup bleach per gallon of water, or 4 tsp bleach per quart of water).

SYMPTOMS

COUGH

SHORTNESS OF BREATH

FEVER

MONITOR YOURSELF FOR SYMPTOMS OF THE VIRUS

April 2020 | Issue 2 | Resident and Family Newsletter

BE WELL – BE SAFE

COVID-19: Reduce the Spread

Medical Pharmacies Group Limited medicalpharmacies.com • 1-866-689-3169

References:https://www.publichealthontario.ca/en/diseases-and-conditions/infectious-diseases/respiratory-diseases/novel-coronavirus/public-resources https://www.cdc.gov/coronavirus/2019-ncov/prepare/cleaning-disinfection.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fcommunity%2Fhome%2Fcleaning-disinfection.html

If you start experiencing any of these symptoms and have been in close contact with someone who tested positive for COVID-19 or have travelled within the last 14 days:1. Self-isolate immediately2. Call your health care practitioner or your public health unit.

They will identify if you need to be tested for COVID-19

• If you tested positive for COVID-19: self-isolate until you are cleared by public health.

• If you have travelled recently: self-isolate for 14 days after your return to Canada (even if not experiencing symptoms)

HOW TO SELF-ISOLATE

DURATION OF SELF-ISOLATION

Wear a mask if you have to leave the house to prevent spreading the infection.

Stay home: avoid public places or using public transit

Avoid contact with others: stay in a separate room and use a separate bathroom, if possible. If no other bathroom is available make sure the bathroom gets disinfected after each use.

Keep Distance: if you have to be in a room with others, keep a distance of at least two meters or six feet.

Cover your cough or sneeze with a tissue or cough into your elbow.

Avoid sharing household items (dishes, cups, eating utensils, etc)

Wash your hands often (especially after coughing or sneezing) with soap and water for 20 to 40 seconds making sure you clean thumbs, between fingers and under nails. Use alcohol-based hand sanitizer if soap and water are not available.

Clean and disinfect: • Ask your caregiver or a family

member to assist with cleaning and disinfecting regularly touched items (e.g. toilets, sink tap handles doorknobs and bedside tables) on a daily basis.

• Use 70% alcohol or a diluted bleach solution (5 tbsp or 1/3 cup bleach per gallon of water, or 4 tsp bleach per quart of water).

SYMPTOMS

COUGH

SHORTNESS OF BREATH

FEVER

MONITOR YOURSELF FOR SYMPTOMS OF THE VIRUS

April 2020 | Issue 2 | Resident and Family Newsletter

BE WELL – BE SAFE

COVID-19: Reduce the Spread

Medical Pharmacies Group Limited medicalpharmacies.com • 1-866-689-3169

References:https://www.publichealthontario.ca/en/diseases-and-conditions/infectious-diseases/respiratory-diseases/novel-coronavirus/public-resources https://www.cdc.gov/coronavirus/2019-ncov/prepare/cleaning-disinfection.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fcommunity%2Fhome%2Fcleaning-disinfection.html

If you start experiencing any of these symptoms and have been in close contact with someone who tested positive for COVID-19 or have travelled within the last 14 days:1. Self-isolate immediately2. Call your health care practitioner or your public health unit.

They will identify if you need to be tested for COVID-19

• If you tested positive for COVID-19: self-isolate until you are cleared by public health.

• If you have travelled recently: self-isolate for 14 days after your return to Canada (even if not experiencing symptoms)

HOW TO SELF-ISOLATE

DURATION OF SELF-ISOLATION

Wear a mask if you have to leave the house to prevent spreading the infection.

Stay home: avoid public places or using public transit

Avoid contact with others: stay in a separate room and use a separate bathroom, if possible. If no other bathroom is available make sure the bathroom gets disinfected after each use.

Keep Distance: if you have to be in a room with others, keep a distance of at least two meters or six feet.

Cover your cough or sneeze with a tissue or cough into your elbow.

Avoid sharing household items (dishes, cups, eating utensils, etc)

Wash your hands often (especially after coughing or sneezing) with soap and water for 20 to 40 seconds making sure you clean thumbs, between fingers and under nails. Use alcohol-based hand sanitizer if soap and water are not available.

Clean and disinfect: • Ask your caregiver or a family

member to assist with cleaning and disinfecting regularly touched items (e.g. toilets, sink tap handles doorknobs and bedside tables) on a daily basis.

• Use 70% alcohol or a diluted bleach solution (5 tbsp or 1/3 cup bleach per gallon of water, or 4 tsp bleach per quart of water).

SYMPTOMS

COUGH

SHORTNESS OF BREATH

FEVER

1

APRIL BABIESNina Kahori

Rowena AclanAileen Asuncion

Aylyn De Los ReyesEstela Garcia

Manpreet Kaur GillNaomi KegomeSherylane LibanAlmaz Mekuria

Florence MercadoEditha Soriano

Joyce YiuCarol BucknorMarivic Apdian

Devinder BhatthalBeresford Burrell

Navjot ChhinaDahlia Heter

Jenna McalpineEmma SimonShirley Victo

Ludmila Cikatricis

Tenzin NamdakCarolie Abad

Narinder SandharArceli Cruz

Erich SalazarMegan Goudreau

Cheryl BarbazaElmer Torio

Edrelyn AbaoVilma Hervias

Ludivina Rebolledo

22

DRAGON BOAT

RACING

O N E T E A M / O N E V O I C E

Louis Brier's Dragon Boat Racing Team, the Brier Fire, will be competing in this year's Concord Pacific Dragon Boat Festival in June

TRAINING SCHEDULETraining will start in April and will be held Thursdays at 6pm. The exact start date will be announced once confirmed.

INTERESTED IN JOINING THE TEAM?You're in luck! There is still space, contact Emma for details. ebrennan@louisbrier.com

DRAGON BOAT

RACING

Support the LBHH/WR Dragon Boat TeamPractice sessions:

Tuesdays and Thursdays 7:00 - 9:00pm *Due to COVID-19, practice sessions are cancelled until further notice*

Location:Creekside community Centre, 1 athletes way (parking could be difficult to find – allow time)

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GIFT SHOP (HOURS MAY BE AFFECTED)

SUNDAYS .......................MONDAYS ......................TUESDAYS ......................WEDNESDAYS .................THURSDAYS ....................FRIDAYS .........................SATURDAYS ....................(Shabbat/Sabbath)

12-4pm12-5pm12-4pm12-5pm12-4pm12-4pmGift Shop is closed Want to contribute to the newsletter?

Email mgalope@louisbrier.com for details.

Parisa Hosseinniayenazi HR AssistantEmerlina Rodriguez Housekeeping Aide

Frank Rau RNHasti Memaran Staffing ClerkBridget McEwan Staffing Clerk

Jovelyn Espanol Care AideShaynne Castillo Care Aide

Alysha Mani LPNVenee Maree Fuentes RN

Stephen Jay Molon Care AideArnielyn Arcero Care AideVenee Maree Fuentes RNManilyn Llanita Care Aide

LOUISBRIER WATERBOTTLES$9.50each

LOST & FOUND

@LouisBrierBC Louis BrierHome and Hospital @louis_brier

FOLLOW US ON SOCIAL MEDIA

Over the last six months, Reception has received a variety of items that range from watches, gloves, eye glasses to wallets and keys. If you or your family member has lostan item, please provide a description of the item to Human Resources to claim.

Items not claimed by the 15th of the month will be donated to Jewish Family Services.

Sonia CintiManager, Human Resources

Lost an item?

116

Take temperature of each staff prior to entering the Long Term Care Facility

Ask if staff is experiencing any of the following symptoms: • Fever • Cough • Diarrhea

Ask if staff is experiencing any of the following milder symptoms:

1

2

3

If 37.9°C or LESS, proceed to Question #2

If NO proceed to Question #3

If NO: Staff is able to commence shift

If 38.0°C or ABOVE, send staff wearing a mask to a Covid-19 testing site immediately, or as soon as site opens. • Provide list of site locations and hours. • Ensure staff wear a mask when attending

a staff testing site. • Staff to self-isolate at home pending results.

If YES to any of these symptoms, send staff with a mask to attend a staff testing site immediately, or as soon as site opens. • Provide list of site locations and hours. • Ensure staff wear a mask when attending

a staff testing site. • Staff to self-isolate at home pending results.

• Runny Nose • Sore throat• Headache

• Muscle Ache• Fatigue• Other Cold Symptoms (e.g. congestion)

If YES: • Staff can work their shift while wearing a mask.

Remind staff to maintain appropriate hand hygiene throughout their shift.

• Staff to attend a testing site after their shift (provide list of site locations and hours).

• Staff may continue to work wearing a mask pending test results.

• If screening at the start of subsequent shifts identifies fever, cough or diarrhea, exclude from work and ask staff to self-isolate at home pending test results.

GO GO

ALL STAFF MUST BE SCREENEDAT THE BEGINNING OF EACH SHIFT (COMPANIONS, CONTRACTORS AND VISITORS INCLUDED)