Snapchat for Business: 5 Ways to Get Started

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Transcript of Snapchat for Business: 5 Ways to Get Started

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Your Instructors

Carlos GilSaba Sedighi

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Today’s Agenda

Goal : help you better understand Snapchat as a marketing channel for your business

• Why Snapchat Matters to you• How to Drive Website Clicks and Conversions (Sales!)• Advertising with Geo-filters• Influencer Campaigns• Keys to Storytelling• Business Use-Cases• Actionable Next Steps

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Snapchat Basics

• Photo and video content be between 1 – 10 seconds • Content is native to the platform, disappears after 24

hours but can be repurposed (YouTube, Twitter)• Snapchat has Direct Messaging (DM) similar to Twitter

to engage your community + phone & video calling• ’My Story’ creates a compelling reason for users to

come back daily (urgency + micro content storytelling)• Successful brands leverage multi-channel strategies

which combine Snapchat across their social + web blog

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“Snapchat is the best of Twitter and YouTube but with higher engagement rates.”

~ @CarlosGil83

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Why Snapchat Matters to you

• 77% of Snapchat’s U.S. users are 18 – 55+ year-olds• Heavy adoption by Millennials, a demographic

expected to outspend Baby Boomers by 2017• 150 million active monthly members• Faster growth through 4 years than Facebook,

Twitter, or Instagram• 10 billion video views per day on Snapchat • Content consumed exclusively via mobile (1st screen)• Snapchat has become the 2nd most active social

network behind Facebook

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“Millennials are expected to outspend Baby Boomers by 2017, Snapchat offers you an opportunity to reach this audience.”

~ @CarlosGil83

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Snapchat Basics for Business• Often misunderstood as a platform for teens & sexting,

77% of Snapchat users in the U.S. are 18+

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Snapchat Basics for Business

• Because content disappears after 24 hours, view rates are higher on Snapchat than the 1% reach you seen on Facebook

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“Brands should be where young consumers are spending their time talking to their friends – authentic + real matters.”

~ @SabaSedighi

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Snapchat Basics for Business• Instead of creating text-based or static image content,

you can humanize your brand through real-time, mobile video without expensive production costs.• Compare: Facebook/IG Video vs. Snapchat Videos

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“Consumers are people and they relate to people, not brand logos. Use Snapchat to humanize your content.”

~ @CarlosGil83

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Getting Started• Leverage your existing social media accounts to

promote your Snapchat.

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Content Strategy• To grow and engage your Snapchat Audience your

content should be:

INFORMATIVE

ENGAGING

FUN

CREATIVE

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Content Strategy • Flash-sales and in-app messaging (CTA’s) allows your

business to drive valuable website clicks, e-commerce sales, and hiring too.

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“There’s no instant ROI in social media, Snapchat is like any other channel: grow, engage, convert.”

~ @CarlosGil83

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Content Strategy

Behind the Scene / Exclusive Preview

• Industry Conference• Private Event• Influencer Meeting • Office Culture / Events• Employee Spotlight • Exclusive Interview

Red Carpet BHS Coverage on Glamour Magazine Snapchat

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Content StrategyInfluencer Marketing • Bringing their tribe + association to your brand• Leverage influencers to run contests and create content

that compliment your overall content strategy

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Content Strategy

• Influencers bring their unique skill of storyteling to your brand ( artist, storyteller, vlogger )

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Content StrategyContest : In-app Engagement + Cross Promotion• Create content that engages your audience and encourages

participation on other networks. Screenshot for Twitter or Facebook. Example: Taco Bell

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Content StrategyCustom Geo Filters • Branded User Content on Snapchat • Even if your brand isn’t on Snapchat you can still use geo-

filters to drive impressions. Example: W Hotels

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Content Strategy

• Snapchat Web Portal Analytics : How many viewed your filter + Filters Used

• Case Study : Gary Vaynerchuk• ”AskGaryVee” Book Launch• Event Location• $62.98 for 5 hours • Total Impressions 229,713• 0.27 CPM

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Keys to Converting

“ If your audience is consuming your story, they are being influenced to buy – give them direction”

~ @SabaSedighi

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Keys to Converting• Build a loyal audience which will want to keep coming

back every 24 hours. Example: DJ Khaled

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Keys to Converting

Flash Sale• Run a 24-hour flash sale and offer coupons such as “SNAP”

to get 25% OFF or FREE shipping ( track conversion )• Creates: Urgency + Exclusivity

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Keys to Converting

• Create a geo-filter to drive awareness for your brand at a fraction of the cost of a geo-targeted Twitter or Facebook campaign.

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Keys to Converting

• Create a targeted Facebook and Instagram ads promoting your Snapchat account.

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Recap

• Leverage your social channels to promote your Snapchat Account• Create a variety of Content that continuously

engages your audience• Take advantage of custom geo-filters – underpriced +

they over delivery on value and impressions• To convert, create call to actions that create urgency

+ exclusivity• Have fun while telling the story, content should be

feel authentic + human

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Action Items + Next Steps

Tips & tricks to help you get started on Snapchat

• Create a custom Snapcode with your brand logo• Export CRM data (email & phone #’s) to drive Snapchat

follower growth + run Facebook ads • Create a video snap in ’My Story’ around a day at your

company > showcase products, staff, and valuable how-to’s• Develop a campaign with a hook & offer (CTA)• Drive your followers to view content on your website with

a CTA

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Need Help?Contact us: bit.ly/snapforbiz101

Email sent to 10,000+ Snapchat users

Strategy and Consulting

Content Creation and Influencer Marketing

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Let’s Connect!

Carlos Gil• Facebook.com/CarlosGilOnline• Twitter @CarlosGil83• LinkedIn.com/in/CarlosGilOnline• Email: [email protected]

Saba Sedighi• Facebook.com/SabaSedighi• Twitter @SabaSedighi• LinkedIn.com/in/SabaSedighi• Email: [email protected]