SMS DELIVERY STATUSES & ERROR CODES -...

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SMS TRACKING & REPORTING MARKETING TOOL SMS DELIVERY STATUSES & ERROR CODES

Transcript of SMS DELIVERY STATUSES & ERROR CODES -...

Page 1: SMS DELIVERY STATUSES & ERROR CODES - AMDextranet.amdtelecom.net/connection/AMD_Telecom_SMPP_SS7_STATU… · Always committed to our values of Respect, Responsibility, Trust and Passion,

SMS TRACKING

& REPORTING MARKETING

TOOL

SMS DELIVERY STATUSES & ERROR CODES

Page 2: SMS DELIVERY STATUSES & ERROR CODES - AMDextranet.amdtelecom.net/connection/AMD_Telecom_SMPP_SS7_STATU… · Always committed to our values of Respect, Responsibility, Trust and Passion,

Dear customer,

Always committed to your sufficient and all-around support, AMD Telecom offers you a full list of all kind of SMS delivery statuses, focusing on each possible SMS delivery status or each kind of error code.

The below full list can actually help you understand the specific SMS delivery status and gain a complete image not only of your total SMS delivery but of each one of the SMS you sent, either for SMPP or for SS7 connection.

The SMS delivery status / error code can be either Permanent (status P) orTemporary (status T)

For any kind of support, you are welcome to address to [email protected] and our 24/7/365 support team will help you further.

Thanks you in advance.

AMD Telecom

Page 3: SMS DELIVERY STATUSES & ERROR CODES - AMDextranet.amdtelecom.net/connection/AMD_Telecom_SMPP_SS7_STATU… · Always committed to our values of Respect, Responsibility, Trust and Passion,

Absent Subscriber

Absent Subscriber SM

Accepted

Call barred

Controlling MSC Failure

SMS DELIVERY STATUSES / ERROR CODES

Permanent (P)/ Temporary (T)

• There was no response via the SGSN, MSC or both

• The MS is subject to roaming restrictions

• The HLR does not have an MSC, SGSN or both numbers stored for the target MS

• Unidentified subscriber

• MS purged

Status/Error Code Indication

Status / Error CodeExplanation

Recipient’s mobile phone is turned off

Accepted by AMD Telecom, not forwarded to the SMSC yet

The recipient cannot receive incoming messages T

The destination operator’s SMSC failed to send the SMS

SMPP

Page 4: SMS DELIVERY STATUSES & ERROR CODES - AMDextranet.amdtelecom.net/connection/AMD_Telecom_SMPP_SS7_STATU… · Always committed to our values of Respect, Responsibility, Trust and Passion,

Permanent (P)/ Temporary (T)

Status/Error Code Indication

Status / Error CodeExplanation

Delivered

Delivered at SMSC

Delivered to the recipient’s mobile phone

Delivered to the recipient’s operator network

Error in MS

Expired after absent

Facility Not Supported

Handset Memory Exceeded

HLR Aborted

HLR System Failure

Illegal Equipment

Error occurring within the MS at reception of short message, e.g. lack of free memory capacity or protocol error

The recipient was absent and the SMS expired

SMS not provisioned in VPLMN

The recipient’s mobile phone is out of memory

SMS was delivered to the destination SMSC. AMD Telecom cannot know what happened after that

SMS was delivered to the destination SMSC. AMD Telecom cannot know what happened after that

IMEI of the MS black-listed in the EIR

T

T

T

Illegal Subscriber MS authentication failure P

P

Page 5: SMS DELIVERY STATUSES & ERROR CODES - AMDextranet.amdtelecom.net/connection/AMD_Telecom_SMPP_SS7_STATU… · Always committed to our values of Respect, Responsibility, Trust and Passion,

Invalid Destination Number

Invalid IMSI

Invalid Subscriber

Memory Capacity Exceeded

MS busy for MT SMS

MS Not equipped

Rejected by SMSC

Rejected no credits

SMS lower layers capabilities not provisioned

SMSC returned failure

Permanent (P)/ Temporary (T)

Status/Error Code Indication

Status / Error CodeExplanation

No allocated IMSI or directory number for the mobile subscriber in the HLR

No allocated IMSI or directory number for the mobile subscriber in the HLR

No allocated IMSI or directory number for the mobile subscriber in the HLR

Short message rejected by MS because of no memory capacity available to store the message

Congestion encountered at the visited MSC or the SGSN

MS not able to support the Short Message Service

The destination operator’s SMSC rejected the SMS

AMD Telecom is unable to process the SMS. The user had no credits

MS not able to support the Short Message Service

The destination operator’s SMSC failed to send the SMS

T

T

T

Page 6: SMS DELIVERY STATUSES & ERROR CODES - AMDextranet.amdtelecom.net/connection/AMD_Telecom_SMPP_SS7_STATU… · Always committed to our values of Respect, Responsibility, Trust and Passion,

Subscriber temp. unreachable while roaming

System failure

Teleservice not provisioned

Unexpected Data Value

Unknown Subscriber

Permanent (P)/ Temporary (T)

Status/Error Code Indication

Status / Error CodeExplanation

Network or protocol failure others than those listed above

Recipient MS has no SMS subscription

SMS was delivered to the destination SMSC. AMD Telecom cannot know what happened after that

No allocated IMSI or directory number for the mobile subscriber in the HLR

P

T

P

The recipient is roaming outside his operator’s network. He cannot be reached

Page 7: SMS DELIVERY STATUSES & ERROR CODES - AMDextranet.amdtelecom.net/connection/AMD_Telecom_SMPP_SS7_STATU… · Always committed to our values of Respect, Responsibility, Trust and Passion,

absentSubscriber

absentSubscriberSM

ati-NotAllowed

atm-NotAllowed

atsi-NotAllowed

bearerServiceNotProvisioned

busySubscriber

callBarred

Permanent (P/ Temporary (T)

Local Code

Error TypeMust not be used in version <3 Tag

CallHandlingErrors

ShortMessageServiceErrors

CallHandlingErrors

CallHandlingErrors

SubscriptionErrors

AnyTimeInformationHandlingErrors

AnyTimeInformationHandlingErrors

AnyTimeInterrogationErrors

Not used

Not used

Status/Error Code Indication

27

6

13

45

10

60

61

49

T

T

T

SMS DELIVERY STATUSES / ERROR CODESSS7

Page 8: SMS DELIVERY STATUSES & ERROR CODES - AMDextranet.amdtelecom.net/connection/AMD_Telecom_SMPP_SS7_STATU… · Always committed to our values of Respect, Responsibility, Trust and Passion,

CallHandlingErrors

cug-Reject

dataMissing

facilityNotSupported

forwardingFailed

forwardingViolation

illegalEquipment

illegalSubscriber

incompatibleTerminal

informationNotAvailable

Permanent (P/ Temporary (T)

Local Code

Error TypeMust not be used in version <3 Tag

SubscriptionErrors

SubscriptionErrors

CallHandlingErrors

CallHandlingErrors

Not used

Not used

Not used

Not used

Status/Error Code Indication

9

12

14

47

21

35

T

T

AnyTimeInformationHandlingErrors62

28 T

T

P

16 SSErrors Not used

15 CallHandlingErrors

Page 9: SMS DELIVERY STATUSES & ERROR CODES - AMDextranet.amdtelecom.net/connection/AMD_Telecom_SMPP_SS7_STATU… · Always committed to our values of Respect, Responsibility, Trust and Passion,

longTermDenial

messageWaitingListFull

mm-EventNotSupported

negativePW-Check

noGroupCallNumberAvailable

noHandoverNumberAvailable

noRoamingNumberAvailable

noSubscriberReply

numberChanged

numberOfPW-AttemptsViolation

T

Permanent (P/ Temporary (T)

Local Code

Error TypeMust not be used in version <3 Tag

SSErrors

ShortMessageServiceErrors

CallHandlingErrors

CallHandlingErrors

HandoverErrors

GroupCallErrors

SSErrors

LocationServiceErrors

Status/Error Code Indication

30

33

46

39

25

50

38

59

SSErrors

IdentificationAndNumberingErrors

43

44

Page 10: SMS DELIVERY STATUSES & ERROR CODES - AMDextranet.amdtelecom.net/connection/AMD_Telecom_SMPP_SS7_STATU… · Always committed to our values of Respect, Responsibility, Trust and Passion,

or-NotAllowed

positionMethodFailure

pw-RegistrationFailure

resourceLimitation

roamingNotAllowed

shortTermDenial

sm-DeliveryFailure

ss-ErrorStatus

ss-Incompatibility

Permanent (P/ Temporary (T)

Local Code

Error TypeMust not be used in version <3 Tag

CallHandlingErrors

LocationServiceErrors

SSErrors

ShortMessageServiceErrors

SSErrors

SubscriptionErrors

SSErrors

Status/Error Code Indication

48

54

17

32

29

8

51

37

SSErrors20

Page 11: SMS DELIVERY STATUSES & ERROR CODES - AMDextranet.amdtelecom.net/connection/AMD_Telecom_SMPP_SS7_STATU… · Always committed to our values of Respect, Responsibility, Trust and Passion,

ss-NotAvailable

ss-SubscriptionViolation

subscriberBusyForMT-SMS

subsequentHandoverFailure

systemFailure

targetCellOutsideGroupCallArea

teleserviceNotProvisioned

tracingBufferFull

unauthorizedLCSClient

Permanent (P/ Temporary (T)

Local Code

Error TypeMust not be used in version <3 Tag

SSErrors

SSErrors

OperationAndMaintenanceErrors

SubscriptionErrors

HandoverErrors

HandoverErrors

ShortMessageServiceErrors

Not used

Not used

Not used

Status/Error Code Indication

18

19

40

11

42

34

26

31

LocationServiceErrors53

T

P

Page 12: SMS DELIVERY STATUSES & ERROR CODES - AMDextranet.amdtelecom.net/connection/AMD_Telecom_SMPP_SS7_STATU… · Always committed to our values of Respect, Responsibility, Trust and Passion,

unauthorizedRequestingNetwork

unexpectedDataValue

unidentifiedSubscriber

unknownAlphabet

unknownEquipment

unknownMSC

unknownOrUnreachableLCSClient

unknownSubscriber

ussd-Busy

Permanent (P/ Temporary (T)

Local Code

Error TypeMust not be used in version <3 Tag

LocationServiceErrors

IdentificationAndNumberingErrors

LocationServiceErrors

IdentificationAndNumberingErrors

IdentificationAndNumberingErrors

SSErrors

IdentificationAndNumberingErrors

Not used

Not used

Not used

Status/Error Code Indication

52

36

1

58

3

7

71

5

P

P

SSErrors72

Page 13: SMS DELIVERY STATUSES & ERROR CODES - AMDextranet.amdtelecom.net/connection/AMD_Telecom_SMPP_SS7_STATU… · Always committed to our values of Respect, Responsibility, Trust and Passion,

Always committed to our values

of Respect, Responsibility,

Trust and Passion,

we’re always here to support you

further.

Thank You!