SMP Presentation on Presentation Style

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    How to Prepare a

    Steering

    CommitteePresentation

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    Slide 2

    Whenever you get the opportunity to address

    a group, make the most of it

    Structure the

    Presentation

    Addressing theAudience

    Know your audience

    Motivate your audience

    Help your audience

    Build a Slide

    Hints and Tips

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    Slide 3

    l Why are you telling us this?

    l What are you saying?

    l What use is it to me

    Know your audience so you can approach

    them correctly

    What does the

    audience need to

    understand and at

    what level?

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    Slide 4

    Put yourself in the shoes of your audience

    We have to meet the

    expectations of the

    Steering Committee only

    Concentrate on thosewho make the decisions

    Their expectations

    determine the language

    you should use, thescope or depth of details

    What are their expectations?

    What do they know already?

    What do they think about the subject? What do they need to know?

    What dont they need to know?

    How will they use the info?

    Who are they?

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    Slide 5

    Remember that different audiences require

    different styles

    Favourable

    Neutral

    Unfavourable

    Be direct Set goals

    Dont oversell

    Uninformed: Let them see the need to know Uninterested: Help to visualise the benefit

    Undecided: focus on selected points

    Find common grounds

    See their point of view

    Present facts & evidence

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    Slide 6

    Motivate your audience - a presentation is

    more effective than a document in creating

    actions...

    Situation

    Impact

    Feedback

    Reader Audience

    Free

    Low

    None/slow

    Captive

    High

    Immediate

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    however, your audience is handicapped by

    several things

    Rate of assimilation

    Quantity of information

    Selection of information

    Reader Audience

    Flexible

    High

    Yes

    Imposed

    Limited

    No

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    To be effective, you need to help overcome

    the handicap of your audience

    Focused onessentials

    Present only what has to

    be said

    Keep backups

    Tightly

    structured

    Audience cannot refer

    backward

    and forward to a speech

    Clearly visualised

    To reinforce the message

    Oral comments to complete

    Still Understandable as a

    written report

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    Structuring your presentation to ensure your

    audience is with you

    Key Messages

    Storyboard

    Intro/Conclusion

    Structure the

    Presentation

    Addressing theAudience

    Build a Slide

    Hints and Tips

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    Key messages form the substance of a

    presentation and help promote active

    listening

    Substance

    Form

    Time

    Concern

    ANALYSE

    Add value to

    information

    COMMUNICATE

    Promote active

    listeningInfo -> Analysis -> Message

    ORGANISE

    Create a link

    between ideas

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    Substance

    Form

    Time

    Concern

    Start to think early about the format of your

    presentation

    MessagesStructureStoryboard

    Dont wait until you have found the answers before planning

    how to communicate the results

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    Do not communicate in the way you have

    analysed the subject

    Idea

    Analysis

    Message

    Communication

    Problem-solving Complex / thorough

    Narrow scope

    Argumentation Simple / relevant

    Broad scope

    The structure

    shapes the way theaudience receives

    the message

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    Set up a visual outline of your presentation

    Background Key messages

    Opportunities/

    Benefits

    Identify the

    topics to be

    analysed

    Topic Topic Topic Topic

    Extra slide to

    summarise long

    sections

    Topic Topic Topic Topic Topic Summary

    Topic Topic Topic Topic Topic

    Back-ups to

    anticipate questions

    or discussions

    Section 1

    Section 2

    Section 3

    Road-

    map

    Title

    Summary

    pre-frame your presentation to set the right expectations

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    The storyboard is a powerful visual

    outlining tool

    To organise ideas

    Gives you a full view of the presentation all the time

    Checking or trying new approaches becomes easy

    To check progress

    To work as a team

    To divide up responsibilities

    To ensure that all parts fit coherently

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    Pay particular attention to the introduction

    and conclusionAttention

    level

    Time

    ConclusionIntroduction

    Tell them what you are going to tell them

    Tell them

    Tell them what you have told them

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    Use slides to really focus attention and

    visually represent the findings

    Keep it simple

    Use graphics and builds to deliver

    Pictures speak a 1000 words

    Structure the

    Presentation

    Addressing theAudience

    Build a Slide

    Hints and Tips

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    Graphics help to get the message across

    The purpose of your presentation is to communicate

    ideas and information ...

    Not to dazzle people with fancy graphics

    When the session is over, you want your audience

    marching out discussing the ideas you set forth ...

    Not talking about the neat graphics or the special

    effects !

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    Slide 18

    Keep the purpose of your slides simple -

    limit it to three key messages

    It is easy to remember

    It is easy to understand the link

    Additional points become weaker

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    Slide 19

    Each visual has a key message as a title

    Identify the message -state it concisely as a sentence

    The purpose of graphics is

    to support the message

    Topic

    Source: for all analysis charts

    Choose the right chart form

    Emphasise the message

    Hi hli ht th t t t lk b t

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    Slide 20

    Highlight the areas you want to talk about

    Source: incentive schemes

    Grocery

    Ice

    Cream Confec Dietetics FS

    Sales Volume 56% 65% 25%

    Peso Sales Target 11% 13% 30%

    Special Product Vol. 43%

    Consistent Effort 20%

    Collection 10% 20%Market Hygiene 9% 15%

    Distribution 4% 5% 5%

    Merchandizing 8% 5% 20%

    Reporting 2% 2%

    Trade Development 5% 7%

    Call rate 7%

    Strike rate 7%

    Organiz./Admin 6%

    Promo Responsibilities 51%

    Territory Mgt. 44%

    Org. Resposibilities 5%

    Total 100% 100% 100% 100% 100%

    Used criteria

    Not used criteria

    Example: Incentive Criteria for Sales Reps in Market X

    but all focused onvolume or value targets

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    Slide 21

    More

    in-store

    time

    Less

    officetime

    Retail sales reps

    in-Store timebreakdown in minutes

    Average %Waiting 3.0 20%Money collection 2.8 18%Sales talk 2.6 17%

    Merchandising 1.9 13%Order taking 1.2 8%Booking Check 1.3 8%Stock check 0.7 5%POS Material 0.5 3%

    Return mngt 0.5 3%Pleasantries 0.3 2%Coach/Delegat 0.4 2%Total: 15.2 100%

    34%

    In-store tim e

    19%

    Office time

    9% breaks

    34%

    Travel time

    Sales force

    day breakdown

    Use animations to show visuals with a lot of

    information

    For example, incentivise(more):Trade developmentListing of new productsProfitable productsAbove target performancePerformance in difficult

    monthsSales at beginning of month

    Source: SFAA conducted 1998

    Example: Incentive scheme in Market X

    RetailerDecrease in

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    Slide 22

    Source: Interviews with K/A team

    Share

    maintained

    Competitive

    threatLower

    consumer

    price

    Lowertradeprice

    Increase in

    Trade

    Spends

    Trade spend is

    a vicious circle

    that drive costs

    upwards

    Lowerprofit

    Retailermargin

    pressure

    leading to

    higher pressure

    on trade spend

    Lower share of

    voice

    Lower

    investment

    for growth

    Lower shareof innovation

    Category

    Volume

    decline

    and a

    decline in

    brand support

    Brand erosion

    Decrease inbrand

    buildingspend

    M k h t l ibl

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    Slide 23

    0%

    20%

    40%

    60%

    80%

    100%

    Milk InfantNutrition

    Coffee InstantDrinks

    Culinary Confect Petfood BreakfastCereals

    Coop

    0%

    20%

    40%

    60%

    80%

    100%

    Listing fees

    0%

    20%

    40%

    60%

    80%

    100%

    Promotional discounts

    Source: Manual tracking Jan-Aug 98

    Make charts as clear as possibleSales

    Marketing

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    Slide 24

    Use pictures to show facts

    One picture is worth 1,000 words

    Opportunity for improved visibility by

    "better" merchandising in General Trade

    FIFOrespected?

    W h hi h t ti t d d t li

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    Slide 25

    We have high presentation standards to live

    up to

    Preparation & Polish

    Handling your audience

    The Team Effect

    Structure the

    Presentation

    Addressing theAudience

    Build a Slide

    Hints and Tips

    A t t i t i

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    Slide 26

    As a team we want consistency in our

    presentations

    Slide set up

    Use Arial - it is easier for the audience to see

    Check your colours can be seen when projected

    Spell check in English (UK)

    Transferring files

    All presentations will be copied onto two laptops

    To save file space please ungroup all charts

    We will leave handouts of the presentations

    Please check that your slides are fully visible in pure black

    and white

    G d i ill k

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    Slide 27

    Good preparation will make you moreconfident and convincing

    Presentation

    Start developing your presentation early - leave plenty of time for

    tidying up

    Delivery

    Rehearsing is one thing, committing the presentation to memory

    and performing it by heart, is not the way to go. You need to

    present, not to recite

    The best presentations are made from the heart and on topics that

    people really know

    Dress as your audience would expect, but also ensure you are

    comfortable

    Supporting Documents

    Dont limit the staying power of your message, by providing it

    without the right support materials

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    Slide 28

    Build a rapport with your audience

    Face your audience not the screen

    Make eye contact - sometimes with a friend is easier

    Use humour only if you know how

    Keep your language appropriate for the audience

    Engage your audience - do not intimidate

    Dont wander around the room

    Lose the computerthat isdont hide behind it

    get up in front of the group, where you belong, as

    presenter, leader, moderator, and communicator

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    Slide 29

    Never answer a question directly until you have

    determined the intention behind

    Pay attention to the unconscious communication

    process in physiology and voice qualities

    Keep emotionally detached. It is the information which

    is being questioned, not you

    There are three golden rules for handling

    questions...

    Aft h d t d th ti

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    Slide 30

    After you have understood the question

    - then answer professionally

    Avoid getting drawn into a technical debate

    Never get defensive

    Direct criticisms or personal attacks away from the

    person and towards the subject

    Turn judgmental/hypothetical questions back to

    where it came

    Answer questions/statements from confused minds

    at a higher level first

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    Slide 31

    What is the difference between an elephant and anaudience?

    The elephant never forgets the audience occasionally

    remembers

    Observe your audience and adjust pace and

    style to their needs

    A lecturer once called out to Fred at the back of the

    audience and said...

    Fred calmly stood up and said to the lecturer... You put her to sleepyou walk up here and wake her up

    yourself!

    Hey Fredlean over and wake up Mary next to you

    please

    The object of oratory alone is not truth but

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    Slide 32

    The object of oratory alone is not truth, but

    persuasion Lord Macaulay

    The process part of your presentation represents 93% ofyour overall message. The content counts only for 7%

    Eye contacts for 3-4 seconds with key persons to connect

    The fewer notes you use, the more natural and seamlessyour presentation will be

    Leave your colleagues to take notes

    Watch your Physiology (breathing, gesture) & your Voice

    Use WE not I- it gives confidence and credibility

    We are there to supportour colleagues not challengethem

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    In Summary ... don't forget the old Greeks...

    Ethos

    Your personal credibility, the faith people have in

    your integrity and competence

    Pathos

    The feeling... are you in alignment with the

    emotional thrust of the audience's communication

    Logos

    The logic, the reasoning part of the presentation