WE ARE PASSIONATE ABOUTUNLOCKING POTENTIALOUR PURPOSE IS TO INSPIREPERSONAL VALUES-BASED

LEADERSHIP

MISSION STATEMENTWe inspire personal values-based leadership.We go to the people, we live with them, we love them, we learn from them, we start with what they have and build on what they know. When the task is accomplished and the work is done, the people will all remark: We have done it ourselves!

Mission StatementValuesOur Vision / StrategyOrganisational OverviewOur Unique Approach

COC COLLEGE▪ 1-on-1 and group processes▪ The Responsible Individual (Unique Product)▪ Personal Balanced Profile (PBP™)▪ Teasers (Workshops)▪ The Responsibility Coach™ / Education▪ The Responsibility Coach™ & Trainer

SmilingOne Publishing

COC Caring ProjectsWe all OWN a share in the wellbeing of Society▪ Overview PTY support to FOUNDATION▪ Background & Vision in Action▪ Change Agent Projects▪ Resource Centre

SmilingOne Family

SmilingOne Our Core ValuesLOVE In our experience of Love we find ourselves in a place of unconditional sharing, holding no judgment or expectation. We embrace Love within, we embrace Love in ALL.LEARNING We enjoy the process of learning. We are Students and Explorers of life, widening our horizon and continuously adding to our portfolio.

ADDING VALUE We enjoy adding value to individuals and whole communities. Adding value to the human potential is a privilege and assists the process of building bridges, breaking down the most resistant walls.

DIVERSITY, UNIQUENESS and UNITY. ‘It is about understanding oneself and the role one plays in the bigger ‘puzzle of life’ - the greater purpose. On one hand being tiny compared to the whole – teaching us humbleness – and on the other being highly valuable as each piece of the puzzle is of inestimable value to the wholeness – teaching us worthiness.’

INTEGRITY We enjoy working with our clients and each other openly, honestly and sincerely. We walk the talk, we give honest feedback and we deliver what we promise.

OUR ENVIRONMENT We care deeply for our environment and inspire change by our own living example.

“As we nurture the world we naturally nurture our soul;

when we nurture our soul we naturally seek to nurture the world!”

SmilingOne Our Vision / Strategy CLIENTS

We are devoted to support our clients, coaches, artists and our network – guiding and sharing of ourselves, listening and understanding, inspiring and encouraging them in the process.

We enable our clients a gentle approach to their educational process and a smooth implementation through concepts and tools that are simple and easy to understand.

SUSTAINABLE SOLUTIONS

We invest in people. We educate outstanding teams of Change Agents (Responsibility Coaches, Leaders, Entrepreneurs & Community Builders, Artists).

COMMUNITY

‘People are people because of and through others’. We have a passion for developing people & communities. Through our CIRCLE OF CHANGE Approach we offer Guidance and add an important ingredient in the unlocking of potential.

PASSION FOR OUR PRODUCT

We walk the talk – living our tools and concepts. We channel our knowledge through our own heartfelt commitment. We are motivated and enjoy what we do. We are inspired to making a difference.

We continue to widen our horizon and grow the potential within our organisation.

SmilingOne Overview RESOURCE

CENTRE

SmilingOneLearning Villages/

Centres

DevelopmentEntrepreneurship

SustainabilityEco Solutions

UBUNTU

Current Status: we are looking for a

building/venue for our Resource Centre

Investors & SponsorsNon-Profit

TRI & COC

Education of the Change Agent

Prisons, re-integration, Youth, Schools,

Families, other NPO/NGO's

Fundraising

NEW BEGINNINGS

TRI/PBP Guide2+ years

Yearly Convention

Responsibility Coach™, Trainer &

COC Educator6+ years

Client & Community

Processes

Guidance Gym

Update of Responsibility

Coaching Material

Coach-to-CoachSupport

Online Office

SmilingOneTraining & Facilitation

TRI & COCResponsibility Coaches & Change Agents

• Coaching & Mentoring• Authentic Leadership• Healing Processing• Healthy & Productive

Environments• Change, Stress, Diversity,

Fear Management• Team Management• Effective Communication• Aligned Performance:

Personal Balanced Profiles (PBP)

COC COLLEGE• Responsibility Coach

Education

Books

Poems

Motivational Talks & DVD’s

Inspirational Audio Tracks

Music

CDs

Gigs

Movies

SmilingOneResponsibility Coach™ Network

COC3 Educational

Processes

SmilingOne FOUNDATION

CollaborativePlatform

SmilingOnePublishing

plusDEVELOPING

ESSENCEResponsibility

Coach™4+ years

THE RESPONSIBLE INDIVIDUAL

When we learn to understand that challenges are in our lives to assist us in becoming more whole

and finding a much better balance, we can begin to embrace and trust our path with everything we attract into it,

find peace and happiness and walk through life as a responsible individual!

WWW.THERESPONSIBLEINDIVIDUAL.COM

SmilingOne Our Unique Approach - Circle of Change (COC)

“I” arrives HOME

and awakens in

“WE”

“I” owns a share

in the wellbeingof our Society

“I” fuelled by

Passion & PurposeBEST for our WORLD

“I”continuously fuelling

the change engine

We have through the past eight years from our initiatives developed an approach that we call CIRCLES OF CHANGE. It is an approach that we have learned by working intensively in change processes – with individuals and their communities. 

Each CIRCLE OF CHANGE consists of THREE PILLARS (key change elements) where THE RESPONSIBLE INDIVIDUAL is an essential puzzle piece in each of these pillars – as a personal values-based leadership development programme, as an entrepreneurial skills development programme and as a way of leading a life in gratitude and service. THE CIRCLE OF CHANGE invites a society to join hands – each of us adding our unique puzzle piece.

SmilingOne COC College Responsibility Coaching & Mentoring Processes 1-on-1 or groups

The Responsible Individual (TRI) – Responsibility Manual (COC 1)• TRI (1) Self Identity - Personal Strategy (12 sessions)• TRI (2) Personal Balanced Profile™ (PBP) - aligned performance (12 sessions)• TRI (3) sustainability

Use TRI as a “personal to business strategy” translator in corporate environments (COC 1)• Build a bridge to business strategy (healthy individual, healthy team, healthy company) • We spice our coaching & mentoring fruit salad with learnings/concepts of your choice aligned with your strategy• Our Executive Coaches are furthermore specialised in Richard Barrett & Jim Collins Concepts

Teasers (workshops) (COC 1)• Stone of Trust (TRI A B C in 2 days)• Circle of Change (COC) (COC A B C in 2 days)• Hedgehog ABC (based on The New Leadership Paradigm of Richard Barrett) 3 steps in 3 days• Chaos - Form - Simplicity (2 days)

Join our online Guidance Gym: Video’s & Articles

The Responsibility Coach™ (COC 3)• I am a Responsibility Coach TM

• My education

The Responsibility Coach™ & Trainer (COC 3)

THE SMILING ONE FOUNDATION (COC 2)

- awakening to greater awareness. It is about understanding oneself and the role one plays in the bigger puzzle of life and the universe. On one hand being tiny compared to the whole – teaching us humbleness - and on the other being highly valuable as each piece of the puzzle is of inestimable value to the wholeness – teaching us worthiness

- Karina Andersen

SmilingOne COC College COC 1The Responsible Individual (TRI) The thread in all we guide….

MISSION I make a difference as I come to life through you!

VISIONI am a tool – availed for personal leadership development and self empowerment.

I guide and encourage you to explore and consciously participate in the creation of your life!

BENEFIT FROM 1-ON-1 AND GROUP SESSIONS

SmilingOne COC College COC 1

THE RESPONSIBLE INDIVIDUAL (Responsibility Coaching TM & Mentoring) ▪ Management▪ Teams & Communities▪ Individuals

PBP TM (PERSONAL BALANCED PROFILE TM) For continuous fine-tuning (marginal gain)

▪ Authentic Leadership▪ Healing Processing & Active Development▪ Fear & Stress Management▪ Change & Diversity Management▪ Healthy, caring and productive Environments▪ Team building/Team Management▪ Effective Communication… in and beyond words▪ Genuine Understanding & Mindfulness▪ Aligned Performance: Personal Balanced Profiles (PBP/TRI)▪ Responsibility Coach Training

On each level we facilitate gentle exploration of all processes - internal as external – to build an understanding (the foundation) which can guide us to solutions and assist us to find balance.

The Personal Balanced Profile™ - The PlatformThe PBP™ was created as a ‘from theory to deliberate practice’ platform for Responsibility Coaching TM and Mentoring and serves as a unique process and tool, assisting the TRI students on their path of becoming responsible individuals.

The Process

1. UNDERSTANDING What makes sense can be pursued! a. Challenge as Opportunity b. Self. My Responsibility c. Balance/Trust

2. SELF IDENTITY a. Who am I? b. My ethical behaviour… c. My key roles…

3. DIRECTION (VISION)I visualise becoming/achieving… in each of my responsibility areas (internal/external)

4. GAUGES (Active Development) a. Focus (outcome) b. Action (deliberate practice) c. Improvement (ownership)balancing on all levels

A Responsible Individual: ⬥ has found meaning ⬥ has direction⬥ is a personal leader⬥ genuinely cares ⬥ communicates and listens ⬥ is engaged and committed ⬥ balances life ⬥ continuously learns ⬥ is trustworthy

12

3

4

Alignment

The PBP™ process gives each individual a deep and profound understanding of themselves and their journey as a responsible individual and it serves as a wonderful foundation from where any direction can be planned and goals achieved.

SmilingOne COC College COC 1

Teasers (Workshops) - specially tailored to your needs!

STONE OF TRUST

A transformational game and workshop for teams who are keen to take each individual and the whole team to a new level (depth). Enjoy a fun, challenging and ‘out of the box’ journey, ‘playing’ your way to a unique understanding of yourself and everyone else on the ‘play field’….

(TRI Tools)

CIRCLE OF CHANGE (COC)

“I shared my “Why‘‘ at the C.O.C. workshop – to eventually live into the fullness of my being and to benefit others through it, recognising that both the “good and bad“ on that journey will be beneficial. I am grateful and quietly humbled that you gave us new and in some ways astonishing, yet simple tools to be more fully aware of and express ourselves to ourselves and one another.... Not to be startled when you notice something or “meet yourself/ opposite self‘‘ in someone, but to accept it for what it is, look at it and “map it“ and then decide what work I will have to do to change or overcome or decide to stay with it as it is but understanding and accepting why it is there in that way.

(TRI & COC Tools)

HEDGEHOG A B C

I have a better feel of the Hedgehog Philosophy which invites me to address inhibiting and enabling patterns and build towards Personal Mastery. As I unpack & fuel ingredients into my personal Hedgehog throughout this workshop I consciously begin a journey of self discovery and awakening…

(Richard Barrett’s New Leadership Paradigm complimented with TRI tools)

TESTIMONIES“The ideas, thoughts and keys that you gave us during the Circle of Change have been permeating through and into my heart and mind in a very noticeable way.”

“Most of the time we walk around with heavy shoulders being weighed down by things from our past that we have not taken the time to confront and after our COC journey I for the first time took the time to search in my heart and really see and accept that there are things that I need to deal with if I am to have a full life experience I need to either let go of them or accept them.”

“Your insight and questioning really made me understand myself better and also understand the team. I also got to understand why I do certain things. I still believe that i have a long way to go in terms of really “knowing“ myself, but the session that we had provided a good introduction to myself.”

“Over the two-day sessions I felt many emotions within myself and the team. This has brought us closer together as we are typically very ‘disconnected‘ and task driven. I hope we can have more of these types of connection sessions so that we do not lose the ‘human‘ side of our jobs and ourselves”

“From a caring perspective, one of the things (I also wrote this on my mirror) is to learn to trust others more. Trust, looking at it in simple form, also seems to be a requirement for being a resource.”

“I felt comfortable talking to the team and reflecting on the questions posted mainly due to the caring nature of Karina who guided us all with questions and reflections rather than solutions. Initially it was a bit difficult to reflect and explore versus providing answers and solutions – our typical day-to-day thinking!

“One of the comments on my mirror was to share more, so that I could be understood more. I also noted on my mirror that I need to have more fun along the way, that is in a personal and business environments. I have also noted that I have to blend the business and personal environments more.”

“I was deeply moved by the vulnerability of my colleagues. They shared things we maybe knew or suspected but hearing them express it openly and understanding what it looks like for them on the inside every day and in certain situations evoked deep compassion in me.”

SmilingOne COC College COC 3

The Responsibility Coach™

We at SmilingOne feel privileged to offer inspiration and guidance! In our COC offering we also offer our Responsibility Coach Educational Training where our Students can train as Facilitators of Change Processes and join our growing network of Change Agents! As we join hands we make a significant difference nationally and internationally for individuals, families, teams, companies, communities and society at large.Responsible individuals will treat not only themselves with kindness and respect but also everyone else! We all own a share in the wellbeing of our Society.

‘umuntu ungumuntu ngabanye abantu.’

a person is a person because of,

and through,others

This is what our RESPONSIBILITY COACH™ NETWORK is inspired by and builds on - coach to coach and as an integrated philosophy in all of our concepts!

SmilingOne COC College COC 3 The Responsibility Coach™

MODULE 1 NEW BEGINNINGS

A: CHALLENGE WITH A PURPOSEB: OBSERVINGC: ADVANCED PBP

MINIMUM TWO YEARS TRAININGMONTHLY COC REPORTSQUARTERLY ASSESSMENTSUPERVISION

• WEEKLY IN CARING PROJECT

• OBSERVING GUIDANCE

• TRI/COC FACILITATOR MANUAL

• PERSONAL COACHING & MENTORING

• WORKSHOPS: - CLIENT & ROLE PLAYING

- COC REPORTING

- COC SHARING PRACTICE

- ADVANCED PBP

• ACTIVE GUIDANCE PROCESSES / TEST CLIENTS

• STUDY GROUP

• CASE STUDIES - CHALLENGE WITH A PURPOSE

- OBSERVING

MODULE 2 DEVELOPING ESSENCE

A: SEPARATENESS / WHOLENESSB: COC FACILITATIONC: A TRAVEL COMPANION

MINIMUM TWO YEARS TRAININGMONTHLY COC REPORTSQUARTERLY ASSESSMENTSUPERVISION

• WEEKLY IN CARING PROJECT

• PERSONAL COACHING & MENTORING

• TRI/COC FACILITATOR MANUAL

• WORKSHOPS

- SEPARATENESS/WHOLENESS

- FULL COC ACTIVATION / GUIDANCE

- A TRAVEL COMPANION

• ACTIVE GUIDANCE PROCESSES / PAID CLIENTS

• STUDY GROUP

• CASE STUDIES - SEPARATENESS/WHOLENESS - COC CARING PRACTICE - COC I AM A RESOURCE PRACTICE - NOTES BY A TRAVEL COMPANION

SmilingOne COC College COC 3 The Responsibility Coach™

MODULE 3INDIVIDUAL TOOL BOX: QUALIFYING EDUCATIONAL MODULE SHAPED HAND IN HAND WITH THE COACH STUDENT TO ADDRESS WHAT NEEDS TO BE STRENGTHENED.

ASSESSMENT & CERTIFICATION

- PERSONAL PROCESS

- CLIENT PROCESSES

- COMMUNITY PROCESS

- CASE STUDIES

A RESPONSIBILITY COACH ALWAYS REMAINS A STUDENT. THE COACH IS ASSESSED YEARLY AND LICENSE RENEWED.

PERSONAL VALUES-BASED LEADERSHIP:

AS THE ONE IN CHARGE OF YOUR OWN PERSONAL JOURNEY

YOU WALK EACH STEP OF IT RESPONSIBLY.

- YOU ATTRACT AND CREATE

- YOU WALK THE TALK

- YOU FEEL WORTHY AND TRUST

- YOU STAND NAKED

- YOU DELIBERATELY PRACTICE YOUR TOOLBOX

- YOU ARE ENGAGED AND COMMITTED

- YOU GENUINELY CARE

- YOU BALANCE YOUR PERFORMANCE

- YOU CONTINUOUSLY LEARN

- YOU LIVE IN HARMONY IN YOUR BODY, MIND AND SOUL

- YOU ARE YOU - ONE

…AND YOU HAVE A PROFOUND UNDERSTANDING OF GUIDING

OTHERS ON THE JOURNEY OF RESPONSIBILITY.

SmilingOne COC College COC 3 The Responsibility Coach™

TRAIN AS A TRAINER

5+ YEARS COACH EDUCATIONAL TRAINING TO QUALIFY FOR THIS ADVANCED MODULE

MONTHLY COC REPORTSSUPERVISION ASSESSSMENT- ASSIST EDUCATION OF 5 RESPONSIBILITY

COACHES- ASSIST BROAD PROJECT IMPLEMENTATION

THE EDUCATIONAL PATH OF A RESPONSIBILITY COACH™ &

TRAINER IS BASED UPON PRIOR TRAINING, COMMITMENT

AND UNIQUE WAYS OF IMPLEMENTATION. WHAT WILL

DETERMINE WHEN YOU ARE READY IS YOUR ABILITY TO

IMPLEMENT RESPONSIBILITY IN YOUR EVERYDAY LIFE

AND YOUR ABILITY TO GUIDE OTHERS – GENTLY – TO

IMPLEMENT RESPONSIBILITY IN THEIR EVERYDAY LIVES.

• A CERTIFIED RESPONSIBILITY COACH ™ & TRAINER IS

AUTHORIZED TO EDUCATE RESPONSIBILITY COACHES™

• A CERTIFIED RESPONSIBILITY COACH™ & TRAINER

FURTHERMORE HAS THE OPPORTUNITY TO BECOME A

SMILINGONE AMBASSADOR AND OPEN/RUN A

SMILINGONE CHANGE AGENT RESOURCE CENTRE IN A

DESIGNATED AREA: CITY/COUNTRY.

SmilingOne Publishing COC 3

We are excited to launch our Publishing company as part of our objective to UNLOCK POTENTIAL. We kick off August 2015.

We already have incredibly talented in-house recording & performing Artists as well as Authors of our inspirational guidance material.

We look forward to many products on our shelves and to aim the income at 1) funding projects within the SmilingOne Foundation

2) sustainable livelihood for the Artist / Change Agent

The SmilingOne Foundation COC2

Change AgentsEntrepreneursCoaches & GuidesFacilitatorsLeadersPeer FriendsRole Models

COC COLLEGE EDUCATION

Quality Assurance

FUNDING20% of each coaching contract via the PTY is donated (in Rand) to the foundation aimed at COC College Education of Change Agents

SmilingOne Pty Ltd

Clients: Individuals, Teams, Companies, Organisations…Healthy Individuals shape healthy teams that shape healthy companies

- all contributing to the health of our country

Foun

datio

n080-470

NPO

/ PB

O: 930034417

Background Our initiative has since January 2008 been echoing its impact in South African Prisons, challenged communities and throughout the Western Cape, South Africa. It started with the first seed planted in Brandvlei Maximum Prison by our Founder Karina Andersen.

The SmilingOne Foundation is a trust and registered as a non-profit organisation established for the objective of carrying out the SmilingOne CIRCLES OF CHANGE (COC) Initiative for the benefit of South African high risk communities.

VISIONSocial Cohesion,

Crime Diversion & Prevention

“We are continuously developing as a community. We thrive on shared values, shared challenges and equal opportunities. We walk united in diversity, each one of us knowing that it starts with a better ME (my individual responsibility) for a better WE (our shared responsibility). We are committed and passionate about contributing to the wellbeing of everyone in society. We build bridges instead of walls.

WE ALL OWN A SHARE IN THE WELLBEING OF OUR SOCIETY

OUR VISION IN ACTION 1. We facilitate CIRCLES OF CHANGE (COC) in highly challenged South African communities establishing a foundation

for development with our personal values-based leadership program: THE RESPONSIBLE INDIVIDUAL.

2. We educate CHANGE AGENTS who facilitate dynamic COC processes within their communities which include:

prisons, families, schools, youth at risk, businesses and organisations – in society at large.

3. Our CHANGE AGENTS are ROLE MODELS who also assist the important phase of Re-Integration, reducing the

recidivism rate by helping parolees to build the bridge back into society, back home into their families and

communities.

4. We are an EMPOWERMENT ARM for our beneficiaries, their families and communities. We do not do it for them.

We do it with them. ”Give a man a fish and you feed him for a day; teach a man to fish and you feed him for a

lifetime.” The COC empowers the journey of each student towards sustainable livelihood, operating in an Abundant

Exchange.

5. We strongly believe in SUSTAINABILITY and that everything brought to a community must be able to stay and be

nurtured within the community for continuous learning and growth.

THE CHANGE AGENT PROJECTS FOR THE WELLBEING OF SOCIETY

As the Change Agent enters full COC Activation inspiring project ideas shape and are given birth to hand in hand with the personal and entrepreneurial development of the Change Agent. Some of these projects become SmilingOne in-house projects others become the start of a small business and/or NPO. It is an important puzzle piece in creating sustainable livelihood opportunities for the Change Agent. Everything is possible with a fully activated COC.Change Agents gave birth to the following projects:(2015) SmilingOne Responsible Staffing initiated by Change Agent Chris Plam (on the sketch board)(2015) SKY Gallery initiated by Change Agent Franklin Esau (on the sketch board) Both projects are part of our upcoming Resource Centre to launch 2016

- (2014) CMD PROJECT COC2 (Central Music District) run by Change Agent Franklin Esau in Elsies River(soon we are opening our first recording studio & broadcasting / radio)

- (2014) CAR PROJECT COC2 run by Change Agent Malcolm Booysen in Ocean View(Malcolm and his team are getting our first Change Agent Car ready for the road)

- (2014) BALLROOM DANCING PROJECT COC2 run by Change Agent Monwabisi in Langa- (2010) ECD PROJECT run by Vuyiswa & Ma Esther in Nyanga guided by Change Agent Franklin Esau

(two amazing women who love and guide the children of the Nyanga East community)

(2008) CHANGE AGENT PROJECT initiated by Karina Andersen (her COC2), today the running of it is assisted by Franklin Esau (his COC3) who is heading up the Change Agent Committee- prison work (Change Agents in the making) Helderstroom, Malmesbury, Worcester, Brandvlei, Pollsmoor- parolee support (re-integration in Cape Town)- family support (Cape Town) Please view our latest annual report via our website www.SmilingOne.com

SMILING ONE CHANGE AGENT Through our 8-year extensive research and education of Change Agents we have come to understand so much more of

the impact from COC Activations and how the ripple effect can heal and build communities - simply by being touched by

the transformation of a Change Agent. The projects mentioned are just a few of many wonderful initiatives that are

birthed in such a process. Each Change Agent brings something unique that is important to awaken and gently channel

into living mindfully and purposefully. This includes a significant contribution to Society - living an inspired life that

inspires others.

CHANGE AGENT RESOURCE CENTREA natural next step. We need your help! An initiative like this will need both a substantial funding injection and also

contributions in regards to multiple educational steppingstones that compliment the COC of the student. Please request

additional information from us, let us meet and explore how you can add a puzzle piece.

Contact

Karina: karina@smilingone.com

Franklin: franklin@smilingone.com

We inspire change!A Personal Leader

has a vision, articulates it,

passionately owns it and faithfully drives it

to completion.

SMILING ONE FAMILY

Franklin Esau Karina Andersen Bradley Hess Thando Gwampi Daniel Davids

Malcolm Booysen Ilse van Niekerk Marco Simons Phumzile Salela Jabu Maseti

Monwabisi Mbetane Vuyiswa Nongila Esther Zonke Bukiwe Zinganto Elsie Malinga