SMC Boot Camp

Social media club camp 2011

Presented by Social Media Club PhoenixPresented by Social Media Club Phoenix

Remember its important that you understand how your audience behaves on social media sites SMCPhoenix.com

#SMCPHX@SMCPHOENIX

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Remember its important that you understand how your audience behaves on social media sites SMCPhoenix.com

#SMCPHX@SMCPHOENIX


ESSENTIAL ELEMENTS OF A STRATEGY

1. Review how to select platforms for your personal or business brand

1. Posting 101

1. Must-include items for your social strategy

1. Resources: where to get tips and information throughout the year

Don’t forget to monitor your competitors social media activity SMCPhoenix.com

#SMCPHX@SMCPHOENIX


Don’t forget to monitor your competitors social media activity SMCPhoenix.com

#SMCPHX@SMCPHOENIX


SELECTING YOUR PLATFORM

DEFINE YOUR NEEDS• Ask yourself, What are you hoping to achieve?

• More foot traffic to your business/website or customer service?• What is your biggest challenge?

• Lack of communication or no centralized location to speak with customers

IDENTIFY YOUR AUDIENCE • Who do you want to speak with?

• E.g. more business (LinkedIn) vs. the masses (Facebook)• Understand the social platform’s culture

• Know the tone of the sites posts • Know the users—who are they and how do they behave• Understand expectations

Not every platform will be right for your personal brand or business

SMCPhoenix.com#SMCPHX

@SMCPHOENIXFacebook.com/SMCPhoenix

Not every platform will be right for your personal brand or business



LET’S TAKE A LOOK AT SELECT SITES

LINKEDIN• Who is on LinkedIn?

• Did you know that 63% of LinkedIn users are men, 37% are women • 79% of LinkedIn users have voted or are registered to vote• 36% have influenced someone else’s vote • Average age of users is 40• 85% of users are white (2% African-Americans, 4% Hispanics)

• Leveraging LinkedIn• Developing your profile• LinkedIn groups • Company pages • LinkedIn ads • LinkedIn questions & answers

Everything you post should inform your audience



Everything you post should inform your audience




FOURSQUARE• Creating your brand page • Developing foursquare tips • Creating deals and lists

Outlining an action plan is essential for the success of your campaign



Outlining an action plan is essential for the success of your campaign




BLOGGING • Creating an editorial calendar

• Outline content and assign people/department for each blog • Highlight events related to your industry

• Incorporating Google Adwords• Include Links • Google Adwords certificate • Develop tone and language• ALWAYS INFORM AND ENGAGE YOUR AUDIENCE

Remember to TEST everything including times and types of posts.SMCPhoenix.com

#SMCPHX@SMCPHOENIX


Remember to TEST everything including times and types of posts.SMCPhoenix.com

#SMCPHX@SMCPHOENIX


POSTING 101 - FACEBOOK

Have a Plan•Planning your messaging around popular posts•Quality over quantity•Always pair a written description with a photo, link or video post

Best Time to Post•Every 4 hours (NOT any more) •Peak hours:

• Morning (7-9am) • Evening (5-7pm) • Late Night (11pm-1am)

•Post on the weekend





POSTING 101 – FACEBOOK

•Most engaging words: Event, Winner, Offer, Win, Brand New, Entry, Like, Take, Submit, Watch, Post, Comment, Tell Us, Check•Use a personal tone (put the audience needs first)•Always use a call-to-action•Spark an emotional response and debate (use current news stories or pop culture)•Post Length: 0-80 characters on average get 27% higher engagement•Engagement rates are 300% higher for posts that use a full-length URL

Apps to check for the best times to tweet: Tweet When, Tweriod, TimleySMCPhoenix.com

#SMCPHX@SMCPHOENIX


Apps to check for the best times to tweet: Tweet When, Tweriod, TimleySMCPhoenix.com

#SMCPHX@SMCPHOENIX


POSTING 101 – TWITTER

• Keep Tweets short (under 110 characters) to allow room for people who add comments to their retweets.

• Links placed a quarter of the way through the tweet get the most clicks.• Get things to share that are hot right now by check sites tracking share popularity

such as LinkedIn Today, BuzzFeed or PopURLs.• Target people you would like to share your content.

• Share, retweet or like something of theirs just before you share your content. • When they see you sharing their content, they may then check our your recent

Tweet to find something to share or retweet.

http://www.linkedin.com/

http://buzzfeed.com/

Be consistent, is the best advice when it comes to blogging.SMCPhoenix.com

#SMCPHX@SMCPHOENIX


Be consistent, is the best advice when it comes to blogging.SMCPhoenix.com

#SMCPHX@SMCPHOENIX


POSTING 101 – BLOG





POSTING 101 – INTEGRATING KEYWORDS

EXECUTE A PLAN OF ATTACK•Connect with your high-findability keywords

• Start with 10 keywords• Use a tool (Google keyword tool or Wordtracker)

• High volume, low competition, exact match• Pick keyword phrases for your business

•Optimize your social media profiles• Facebook• Twitter• LinkedIn• Setup tracking and analytics for your social profiles

Don’t just think Facebook there are other successful platforms right for your brand



Don’t just think Facebook there are other successful platforms right for your brand



MUST HAVE ITEMS IN YOUR STRATEGY

ABILITY TO SHARE• Engagement is more than a like or a comment, it’s about sharing • Encourage fans/followers to share your content by:

• Adding RT for tweets• Directly ask fans to reshare a post• Incorporate capabilities to post, like, etc. from your website

Giving people the ability to share information will increase your impressions SMCPhoenix.com

#SMCPHX@SMCPHOENIX


Giving people the ability to share information will increase your impressions SMCPhoenix.com

#SMCPHX@SMCPHOENIX



It’s important you experiment to discover what will work best



It’s important you experiment to discover what will work best




SOCIAL PLUGINS—It’s no longer if you should include…it’s now, you MUST include them

• Test our different functions/options for end users to determine what works best for your site• Develop a strategy that is right for you• Determine what sites you want to include

• Intermix social networks. It’s important that you just don’t include Facebook or Twitter…really think about your audience’s behaviors• Make judgments based on your active social sites • For example, if you’re not on LinkedIn and your audience isn’t

either, don’t use the social plugin

You must market your social pages to be successful



You must market your social pages to be successful




INTERGRATION WITH OTHER STRATEGIES• Like your website URL, your social sites must be everywhere • Integrate social strategies with marketing, advertising, etc. campaigns • Encourage fans/followers to share your content by:

• Adding RT for tweets• Directly ask fans to reshare a post• Incorporate capabilities to post, like, etc. from your website

• Get creative. You can integrate social media at live events, in presentations and more. For example, create a hashtag for an event to encourage attendees to Tweet about it

• Special offers, coupons and more that you are currently running in ads should be posted on your social sites

• Drive traffic between sites

Social Media changes almost daily. Don’t forget to stay ahead by regularly reading key sites



Social Media changes almost daily. Don’t forget to stay ahead by regularly reading key sites



RESOURCES

1. WEBSITES1. www.allfacebook.com 2. www.mashable.com 3. www.socialmediatoday.com 4. www.technorati.com 5. www.foursquare.com/blog 6. www.socialmediaexaminer.com 7. www.focus.com 8. www.wordpress.org/news

2. BOOKS1. Content Strategies for the Web by Kristina Halvorson2. Content Rules: How to create killer blogs, podcasts, videos and Ebooks and

more by Ann Handley, C.C. Chapman and David Meerman Scott

3. ORGANIZATIONS1. Social Media Club of Phoenix2. Arizona Interactive Marketing Association (AZIMA)3. Social Media Arizona (SMAZ)





QUESTIONS

Daniel Moran, Jr. Jerilyn Kruger Director of Social Media Sr. Manager of Social Media Blufish Design Studio Scott’s Marketplace @dmoranjr @JeriCratesLinkedin.com/in/danielmoranjr linkedin.com/in/jerilynkruger

THANK YOU

SMC Boot Camp

Education

Transcript of SMC Boot Camp