SMartinez Resume-signed
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Transcript of SMartinez Resume-signed
Shannon L. Martinez
15526 Jersey Dr Jersey Village, TX. 77040 Ph: 832.628.7432 [email protected]
This letter of interest is being sent in response to your company’s efforts to recruit quality personnel. I would like to express my interest in a position within your organization.
I have extensive experience in office management, office administrative work, legal assistance, and customer service work.
I am interested in obtaining a position that will enable me to utilize my strong organizational skills, experienced background, and ability to work well with others (with or without supervision); while expanding my knowledge base and enhancing my skills.
As a well rounded & experienced individual, I am confident that my services will prove to be a valuable asset to your team & business.
Thank you in advance for your time and consideration, I look forward to meeting with you to discuss the mutual benefits that exist here.
Sincerely,
Shannon L. Martinez
Shannon L. Martinez
15526 Jersey Dr Jersey Village, TX. 77040 Ph: 832.628.7432 [email protected]
QUALIFICATIONS
I have 17 yrs. of office administrative experience, 8 of which as office manager, and 5 of which as legal assistant, in addition to 5 years of customer service, and retail experience. Through my diverse experience I have acquired and currently use the following skills:
Develop the ability to work in a fast-paced atmosphere Maintain excellent customer relations and develop customer rapport Diplomatically resolve customers complaints on as-needed basis Accurately calculate and make daily deposits and wire transfers in excess of $1M Ability to follow instructions well and make decisions with no supervision Motivate and supervised 15+ employees on daily basis Maintain all record-keeping procedures without error Delegate responsibilities to employees to meet company’s expectations Effectively develop telephone communication skills and consistently meet quotas
Additional skills include but are not limited to:
Microsoft Office Excel Spreadsheets Accounting TotalandADP Open InvoiceCortex Solutions
Microsoft Word Typing (40+wpm) Management Skills Word Perfect Office Procedures Customer Service Skills Access Telephone Skills Filing/Editing Paradox Quicken Quick Books
Education
Office Technology Program / Secretarial Specialty Truman College, Chicago, IL, Completion Date: 06/88 G.P.A. 3.6/4.0
Employment History
Assistant Controller (Accounting), Quest IRA FKA Entrust Retirement Services, Houston TX. 08/11-06/12
Sales Associate, Wal-Mart, Brownsburg, IN 03/09 - 12/09
Bar Manager/Bartender, Various Bars, Brownsburg, IN 06/07 – 5/10
Legal Assistant, International Tax Advisors, Buffalo Grove, IL 02/03 - 06/07
Office Manager, Law Offices of Gary H. Smith, Chicago, IL 05/97 - 11/02
Office Manager, Crevalle Energy, LLC, (Rolled into) Surprise Valley Resources LLC Houston, TX 03/15 - Present