SMART Nation, SMART Health · Home and Community Care services is a top priority... By 2020, we...

48
1 SMART Nation, SMART Health Building a Future-Ready and Sustainable Healthcare System Session 42, 12 th February 2019 Dr Jason Cheah Group Deputy CEO (Transformation), National Healthcare Group CEO, Woodlands Health Campus Dr Stephen Chan

Transcript of SMART Nation, SMART Health · Home and Community Care services is a top priority... By 2020, we...

Page 1: SMART Nation, SMART Health · Home and Community Care services is a top priority... By 2020, we will increase home care places by some 50% to 10,000 places Ministry of Health, 2015

1

SMART Nation, SMART HealthBuilding a Future-Ready and Sustainable Healthcare System

Session 42, 12th February 2019 Dr Jason Cheah

Group Deputy CEO (Transformation), National Healthcare GroupCEO, Woodlands Health Campus

Dr Stephen Chan

Page 2: SMART Nation, SMART Health · Home and Community Care services is a top priority... By 2020, we will increase home care places by some 50% to 10,000 places Ministry of Health, 2015

2

Dr JasonCheah,MDMPHHasnorealorapparentconflictsofinteresttoreport

Dr StephenChan,MBBS,MMedHasnorealorapparentconflictsofinteresttoreport

ConflictsofInterest

Page 3: SMART Nation, SMART Health · Home and Community Care services is a top priority... By 2020, we will increase home care places by some 50% to 10,000 places Ministry of Health, 2015

3

• SmartNationandDigitalGovernmentOffice(SNDGO)• IntegratedHealthInformationSystems(IHiS)• CentreforHealthcareAssistiveandRoboticsTechnology

(CHART)• NationalHealthcareGroup(NHG)• NationalUniversityHealthSystems(NUHS)• SingaporeHealthServices(SHS)

Acknowledgements

Page 4: SMART Nation, SMART Health · Home and Community Care services is a top priority... By 2020, we will increase home care places by some 50% to 10,000 places Ministry of Health, 2015

4

SMARTNation,SMARTHealth:BuildingaFuture-ReadyandSustainableHealthcareSystem

• Background:Statistics• Singapore:TransformingSingaporethroughTechnology• SMARTHealth:KeyProjects&Pilots• WoodlandsHealthCampus:SMARTCampusInitiatives• Challengesandopportunities• Conclusion:Frompresenttofuture

Agenda

Page 5: SMART Nation, SMART Health · Home and Community Care services is a top priority... By 2020, we will increase home care places by some 50% to 10,000 places Ministry of Health, 2015

5

• Background:Statistics• Singapore:TransformingSingaporethroughTechnology• SMARTHealth:KeyProjects&Pilots• WoodlandsHealthCampus:SMARTCampusInitiatives• Challengesandopportunities• Conclusion:Frompresenttofuture

SMARTNation,SMARTHealthBuildingaFuture-ReadyandSustainableHealthcareSystem

Page 6: SMART Nation, SMART Health · Home and Community Care services is a top priority... By 2020, we will increase home care places by some 50% to 10,000 places Ministry of Health, 2015

6

SingaporeFactsandFigures

Page 7: SMART Nation, SMART Health · Home and Community Care services is a top priority... By 2020, we will increase home care places by some 50% to 10,000 places Ministry of Health, 2015

7

• Background: Statistics• Singapore: Transforming Singapore through Technology• SMART Health: Key Projects & Pilots • Woodlands Health Campus: SMART Campus Initiatives • Challenges and opportunities • Conclusion: From present to future

SMARTNation,SMARTHealthBuildingaFuture-ReadyandSustainableHealthcareSystem

Page 8: SMART Nation, SMART Health · Home and Community Care services is a top priority... By 2020, we will increase home care places by some 50% to 10,000 places Ministry of Health, 2015

8

Singapore’sDigitalisationJourney

Delivered>90%servicesonline

Automationofdata,processesandsystems

Integratedservicedelivery,breakingdownagencysilos

Transformationalchangeswithfocusonthecitizens

1980s 2000s 2010s 2015- ongoing

Automation e-services Efficiency Digitalisation

Page 9: SMART Nation, SMART Health · Home and Community Care services is a top priority... By 2020, we will increase home care places by some 50% to 10,000 places Ministry of Health, 2015

9

SmartNationisournext-gennation-buildingeffort

“SmartNationisaboutSingaporetakingfulladvantageofIT.UsingITcomprehensivelytocreatenewjobs,newbusinessopportunities,tomakeoureconomymoreproductive,tomakeourlivesmoreconvenient.TomakeSingaporeanoutstandingcityinwhichtolive,workandplay.”

– PrimeMinisterLeeHsienLoongattheNationalDayRallyon20Aug2017

Page 10: SMART Nation, SMART Health · Home and Community Care services is a top priority... By 2020, we will increase home care places by some 50% to 10,000 places Ministry of Health, 2015

10

TheSmartNation&DigitalGovernmentGroupwasformedinMay2017

SMARTNATION&DIGITALGOVERNMENTGROUP

DigitalGovernmentDirectorate

GovernmentTechnology

PolicyDepartment

SmartNationProgramme

Office

GovernmentTechnologyAgency

(GovTech)

BeforeMay2017

May2017

Page 11: SMART Nation, SMART Health · Home and Community Care services is a top priority... By 2020, we will increase home care places by some 50% to 10,000 places Ministry of Health, 2015

11

Singapore’sSmartNationInitiative

DIGITALECONOMY#1 DIGITAL

GOVERNMENT#2 DIGITALSOCIETY#3

Page 12: SMART Nation, SMART Health · Home and Community Care services is a top priority... By 2020, we will increase home care places by some 50% to 10,000 places Ministry of Health, 2015

12

ADigitalEconomyFrameworkforActiontoDriveIndustryTransformation

SINGAPOREASALEADINGDIGITALECONOMYWHICHCONTINUALLYREINVENTSITSELF

ACCELERATE COMPETE TRANSFORM

Acceleratedigitalisationofexistingsectors

Fosternewecosystems,enabledbydigitaltechnologies

Developingthenextgendigitalindustryasanengineofgrowth

DIGITALISINGINDUSTRIES

INTEGRATINGECOSYSTEMS

INDUSTRIALISINGDIGITAL

TALENT

RESEARCH&INNOVATION

POLICY,REGULATIONS&STANDARDS

PHYSICAL&DIGITALINFRASTRUCTURE

GOAL

STRATEGICPRIORITIES

ENABLERS

Page 13: SMART Nation, SMART Health · Home and Community Care services is a top priority... By 2020, we will increase home care places by some 50% to 10,000 places Ministry of Health, 2015

13

2 PRINCIPLES

3 STAKEHOLDERS

6 OUTCOMES

6 STRATEGIES

Digital Government Blueprint 2018 - 2023

SCANTOACCESSDigitalGovernmentBlueprint

Page 14: SMART Nation, SMART Health · Home and Community Care services is a top priority... By 2020, we will increase home care places by some 50% to 10,000 places Ministry of Health, 2015

14

Digital Readiness Blueprint A Smart Nation for all Singaporeans

SCANTOACCESSDigitalReadiness

BlueprintInfoBooklet

Page 15: SMART Nation, SMART Health · Home and Community Care services is a top priority... By 2020, we will increase home care places by some 50% to 10,000 places Ministry of Health, 2015

15

Strategic National Projects

SmartNationSensorPlatform

NationalDigitalIdentity

MomentsofLifeE-Payments SmartUrbanMobility

CODEX:Re-engineeringGovernment

Page 16: SMART Nation, SMART Health · Home and Community Care services is a top priority... By 2020, we will increase home care places by some 50% to 10,000 places Ministry of Health, 2015

1616

Page 17: SMART Nation, SMART Health · Home and Community Care services is a top priority... By 2020, we will increase home care places by some 50% to 10,000 places Ministry of Health, 2015

17

• Background: Statistics• Singapore: Transforming Singapore through Technology• SMART Health: Key Projects & Pilots • Woodlands Health Campus: SMART Campus Initiatives • Challenges and opportunities • Conclusion: From present to future

SMARTNation,SMARTHealthBuildingaFuture-ReadyandSustainableHealthcareSystem

Page 18: SMART Nation, SMART Health · Home and Community Care services is a top priority... By 2020, we will increase home care places by some 50% to 10,000 places Ministry of Health, 2015

18

Long-termTrends

Source:https://www.opengovasia.com

Page 19: SMART Nation, SMART Health · Home and Community Care services is a top priority... By 2020, we will increase home care places by some 50% to 10,000 places Ministry of Health, 2015

19

HealthcareFactsandFigures

Source:https://www.opengovasia.com

Page 20: SMART Nation, SMART Health · Home and Community Care services is a top priority... By 2020, we will increase home care places by some 50% to 10,000 places Ministry of Health, 2015

20

The3Beyonds

Source:https://www.facebook.com/sghealthministry

Page 21: SMART Nation, SMART Health · Home and Community Care services is a top priority... By 2020, we will increase home care places by some 50% to 10,000 places Ministry of Health, 2015

21

SustainableHealthcare

Source:https://www.opengovasia.com

Page 22: SMART Nation, SMART Health · Home and Community Care services is a top priority... By 2020, we will increase home care places by some 50% to 10,000 places Ministry of Health, 2015

22

NationalSmartHealthInitiatives

SmartWardandSmartLogisticsHospitaloftheFuture

HospitalOperationsCentreDashboards

GraphicalinterfaceVideoanalytics

RobotsRoboticMiddlewareFrameworkAutonomousmobilerobots

Assistiverobots

ArtificialIntelligenceImagediagnostics

Chatbots

GoingDigitalHealthHub

NationalElectronicHealthRecords

TeleHealthElderlymonitoringsystems

VideoconsultationsTelerehabilitation

Vitalsignsmonitoring

HealthMarketplaceMatch-A-Nurse

Servicesandsupplies

Page 23: SMART Nation, SMART Health · Home and Community Care services is a top priority... By 2020, we will increase home care places by some 50% to 10,000 places Ministry of Health, 2015

23

INCREASEDELDERLYLIVINGALONE

RISEINTECH-SAVVYSENIORS

BURGEONINGSILVERECONOMY

Isolated elderly face higher mortality risk

3 in 4 seniors want digital options to manage their health remotely.

By 2016, Singaporean elderly are projected to spent $13.7 billion –more than twice the spending power of those under 34 years old.

ElderlyYoung consumer below 34

Populationtrends

HealthMarketplaceBridgingMarketFailureinProvisionofHomeCareServicesandProducts

Page 24: SMART Nation, SMART Health · Home and Community Care services is a top priority... By 2020, we will increase home care places by some 50% to 10,000 places Ministry of Health, 2015

24

Unmetpatientneedsandlackofawareness

HealthMarketplaceBridgingMarketFailureinProvisionofHomeCareServicesandProducts

Page 25: SMART Nation, SMART Health · Home and Community Care services is a top priority... By 2020, we will increase home care places by some 50% to 10,000 places Ministry of Health, 2015

25

HomeandCommunityCareservicesisatoppriority...By2020,wewillincrease

homecareplacesbysome50% to10,000places

MinistryofHealth,2015

Challengesinscalinghomecare

61%ofallnursesworkina

publichealthcareinstitution

123disparateorganisationsinhomecaresectors

13%shortfallofnursingmanpower

by2020

HealthMarketplaceBridgingMarketFailureinProvisionofHomeCareServicesandProducts

Page 26: SMART Nation, SMART Health · Home and Community Care services is a top priority... By 2020, we will increase home care places by some 50% to 10,000 places Ministry of Health, 2015

26

ConnectShare

AwareTransact

Options

An e-platform that aggregates home care demands and supports

care at home

HealthMarketplaceUber-likePlatformforHomeCareProductsandServices

Page 27: SMART Nation, SMART Health · Home and Community Care services is a top priority... By 2020, we will increase home care places by some 50% to 10,000 places Ministry of Health, 2015

27SUBSIDISED|NON-SUBSIDISED

I need home care services

MOBILE | WEB PORTAL

PATIENTS&CAREGIVERSORGANISATIONS&AGENCIES

PRIVATE | VWOS • Choosefromacuratedselectionofservicesbasedonprofilesorneedsassessments

• Accessaholisticsetofinformation

• Nudgesbehaviourtowardsselfcareandaging-in-place

• Oneplatformtoapplyforgrants,subsidies,servicesanddevices

• Removesintermediarybetweenconsumersandserviceproviders

• Improvesstandardsandqualityofofferingsbyallowingmarketcompetition

• Serviceproviderscanaugmentofferingsthroughcollaborationwithotherservicepartnersorsuppliers

HealthMarketplaceGoalStateofthePlatform

Page 28: SMART Nation, SMART Health · Home and Community Care services is a top priority... By 2020, we will increase home care places by some 50% to 10,000 places Ministry of Health, 2015

28

SMARTHEALTHCAREFACILITIES

Data-drivenresourceallocationwillenablemanpower,equipmentandsuppliestobecoordinated

SMARTHOMES+COMMUNITYENABLED

SUPPORT

SMARTWARDS+SMARTCAREPODS

Centralisednursingresponsesystemwilladdressfalls,pressuresoreprevention,medicationprepanddelivery,multi-lingualtranslators

CommunityHealthButlersorpersonalcarerobotslinkpatientsandcaregiverswithhealthcareprovidersandofferhealthservices

RoboticMiddlewareFramework(RMF):Asetofhealthcarestandards&controlstocommunicateandmanagealllayersofhealthcarerobotics,fromintegrationtohealthsystems&healthsensors,aswellasfleetmanagementandlocalnavigation

RoboticMiddlewareFrameworkTowardsaSmartandConnectedSensorNetwork

Page 29: SMART Nation, SMART Health · Home and Community Care services is a top priority... By 2020, we will increase home care places by some 50% to 10,000 places Ministry of Health, 2015

29

FALLSPREVENTION&MONITORING

Proactivelyassessandpredicttopreventfalls

ReducenursingworkloadImprovedpatientsafetyandoutcomes

IMPROVINGPATIENTTRANSFERS

Facilitatespatienttransferandotheractivitiessuchasshowering,safelyandeffectively,whileminimising physicalrequirements

Reduceworkplace-relatedinjuriesImprovedpatientsafety

PRESSURESORESPREVENTIONINNON-AMBULANTPATIENTS

Ensurespatientsreceiveregularandtimelyattentioninrelieving

pressureareas

Reduceworkplace-relatedinjuriesImprovedpatientoutcomesReducelengthofstay

AssistiveroboticsSensors

Actuation&Automation

Bedsidethermal&motionsensorsPredictionalgorithms

AssistiveroboticsSensors

Manipulationtechnology

PATIENTRESPONDERContinuouslymonitor,identifyandmitigaterisksinthewardaswellasattendingtonon-clinicalneeds

ReducetimeawayfromclinicalcareConsistentservicelevels

SMARTBEDSIDECARE&SERVICES

Providescontinuousandautonomousmonitoringand

educationforself-help

ReducenursingworkloadEarlydetectionofdeterioration

IntelligentvitalsignsandincontinencemonitoringSmartbedsideeducation

Non-intrusivesensors

InteractionrobotsAutomatedrounding

Last-miledelivery

SMARTRESOURCEALLOCATIONTracksusageofbedsandpatientsintelligently

ImproveefficiencyOptimisesresources

Real-timelocationtrackingSensors

Predictivealgorithms

SMARTHEALTHCAREFACILITIES

RoboticMiddlewareFrameworkKeytoEquippingHealthcareInstitutionsandCommunityProviderstoDeliverQualityandSeamlessCareamidManpowerConstraints

Page 30: SMART Nation, SMART Health · Home and Community Care services is a top priority... By 2020, we will increase home care places by some 50% to 10,000 places Ministry of Health, 2015

30

Decreaseinpatientwaitingtimebyupto50%

AUTOMATINGMEDICATIONPICKANDPACK

Combinesmulti-disciplinaryroboticcomponentstohandlethepicking,packingandlabellingofavarietyofdosageformsincludingbox/blister/loosepills;non-standardmedications.

POTENTIALSAVINGS

38,000to95,000preventableAdverseDrugEvents,oranequivalentofuptoS$8.5mperyear

Reductioninprescriptionreworkratesrangefrom 30%to8%-5%atthedispensingend

Morethan90%traceabilityofdrugsdispensed,fromzeropreviously,

intheeventofanydrugrecallactivation

Enhancedaccuracyandworkflowefficiencythroughautomatingatleast80%ofworkload

Enabledupto50FTEmanpowersavingsperyear;staffredeployedtofrontlineareasanddirectlyatclinics

forbetterstaff-patientinteraction

OutpatientPharmacyAutomationSystems(OPAS)IntegratingandTailoringHealthcareandManufacturing

SolutionstoOldandNewHospitals

Page 31: SMART Nation, SMART Health · Home and Community Care services is a top priority... By 2020, we will increase home care places by some 50% to 10,000 places Ministry of Health, 2015

31

Primarycareclinics,equippedwith18retinalcameras,

covering≈100KDMpatients

2readingcentres

• Enablesearlydetectionofdiabeticretinopathy(DR)andothereyeconditions.Turnaroundtimeforscreeningresultshassince2010beenreducedby>10timesto1day(from2-4weekspreviously)

• Increasedscreeningcapacityby>5times,whileadheringtostandardisedscreeningassessmentandreferralguidelines

• Moreeffectiveuseofmedicalmanpower

Centralising DiagnosisofDRbyaccreditedtechniciansatthereadingcentres

SingaporeIntegratedDiabeticRetinopathyProgrammeATele-CollaborationPlatform

ConsolidatingDiagnosisinTwoLocations

Page 32: SMART Nation, SMART Health · Home and Community Care services is a top priority... By 2020, we will increase home care places by some 50% to 10,000 places Ministry of Health, 2015

32

• Utilising machinelearningtechniquestotrainimages

• Co-developingnewSingaporeIPthatcanbeexported

• Inprocessofoperationalising theAIdiagnostictoolonSiDRP

• Canpotentiallyreduce80%ofworkloadofgradersandoptometrists

SingaporeEyeLEsioN Analyzer(SELENA)LayeringonAItoincreasemanpowerproductivity

Prognosticatingdiabetesrelated

complicationswithAI

Page 33: SMART Nation, SMART Health · Home and Community Care services is a top priority... By 2020, we will increase home care places by some 50% to 10,000 places Ministry of Health, 2015

33

Nationwidepredictivemodelforadmissionprevention

HOSPITALCARE COMMUNITYCARE

Patientadmittedtohospital

Riskpredictiongenerated

H2HCareteamassessesthesehigh

riskpatients

Providesuitableinterventionto

patients

Patientdischargedtimelyandremainsin

community

Anypatientwithanunscheduled

admissionintothehospital

Thetoolflagsouttheriskofhavingasubsequentormultiplereadmissions

Clinicalteamenrollsinto3tiersfor

timely/safetransitioncarefromHospitalto

Home(H2H)

Arrangesforpost-dischargemedical,nursing&social

communitysupports

H2HCommunityteamsreview,track,monitorandreportoutcomes.Thiswillenhancethepredictive

model

• DeployedatallpublichospitalsinSingaporesinceApr2017

• Todate,~2,000patientsareenrolledeachmonthintheH2Hprogramme

• Thepredictiontoolflagshigh-riskpatientsfromthehospital’sdailyinpatientadmissionslistandisabletoreducecasemanagerassessmentworkloadby90%

• Enablescareteamtoperformearlyinterventionandpreventdeteriorationofthepatient’shealth

Hospital2Home(H2H)withPredictiveModelRiskProfilingtoTarget

thetop2-3%ofFrequentAdmittersforIntervention

Page 34: SMART Nation, SMART Health · Home and Community Care services is a top priority... By 2020, we will increase home care places by some 50% to 10,000 places Ministry of Health, 2015

34

• Background: Statistics• Singapore: Transforming Singapore through Technology• SMART Health: Key Projects & Pilots • Woodlands Health Campus: SMART Campus Initiatives • Challenges and opportunities • Conclusion: From present to future

SMARTNation,SMARTHealthBuildingaFuture-ReadyandSustainableHealthcareSystem

Page 35: SMART Nation, SMART Health · Home and Community Care services is a top priority... By 2020, we will increase home care places by some 50% to 10,000 places Ministry of Health, 2015

35

UnusualMeasuresforUnusualTimes

BackgroundAsthelatestgreenfieldhospital WoodlandsHealthCampus

ispresentedwithanunprecedentedopportunity totransformcaredelivery

Page 36: SMART Nation, SMART Health · Home and Community Care services is a top priority... By 2020, we will increase home care places by some 50% to 10,000 places Ministry of Health, 2015
Page 37: SMART Nation, SMART Health · Home and Community Care services is a top priority... By 2020, we will increase home care places by some 50% to 10,000 places Ministry of Health, 2015
Page 38: SMART Nation, SMART Health · Home and Community Care services is a top priority... By 2020, we will increase home care places by some 50% to 10,000 places Ministry of Health, 2015

38

TheWHCAppVirtualClinicsandSchedulingOptimizationAlgorithms

BackgroundAppsandvirtualservicesarelackinginthecurrentoutpatientclinicsetting• Caredeliveryrequiresbothpatientsandproviderstobephysicallypresent• Thisleadstowastedtimewaitingandperformingtaskswhichcouldhavebeendoneoffsite• Facilitiesarealsocrowdedleadingtoapoorpatientexperience

ObjectivesDevelopasuiteofvirtualandonlineservicesthatallowcaredeliverywithoutphysicalinfrastructure• Coveracompleterangeofservicesincludingreferral,triaging,scheduling,registration,consultation,payment,andmedication• Allowpatientstocompleteanentirevisitoutsidethehospital• Improveefficiencyanddecreasecrowdingintheoutpatientclinics

ScopeUnderstandbothpatientandstaffrequirementsforvirtualandonlineservices• ExtensivepatientandstaffinterviewsDesignanapptofulfillobjectives• Multiplefunctionalitieswithaneasytonavigateinterface• DrivenbyschedulingalgorithmswhichoptimizehospitalresourcestopatientloadPilotwithbothpatientsandcaregivers• Startwiththetechnologicallysavyy group• Encourageadoptionandspreadwithbehavioural interventions

Page 39: SMART Nation, SMART Health · Home and Community Care services is a top priority... By 2020, we will increase home care places by some 50% to 10,000 places Ministry of Health, 2015
Page 40: SMART Nation, SMART Health · Home and Community Care services is a top priority... By 2020, we will increase home care places by some 50% to 10,000 places Ministry of Health, 2015

40

BackgroundPatientsaredisempoweredinhospital• Theyhavenovisibilityoftheircareplans andbecomepassiverecipientsofcareSignificantnursingtimeisspentonrepetitivetaskswhichhavelowvalue• Someexamplesaremonitoringofvitalsignsandotherparameters,excessivedocumentation,andattendingtounnecessarynursecalls

ObjectivesRedesigntheinpatientcarespacefocusingonprocessesandworkflows,apatientbedsideinformationsystem,fittingsandfurniture,andanartificialintelligencelayer• Increasepatientengagementandempowermentviainformationvisibilityandeducation• Improvestaffproductivitybyfreeingthemuptodelivervalueaddedservices• Optimising theprecioususeofspaceandservices

ScopeUnderstandbothpatientandstaffrequirementsaroundthebedspace• ExtensivepatientandstaffinterviewsandbothmockupandliveenvironmenttestingCreateastandardised andmodularCarePod• Thattakesintoaccountpatientneeds• WithoutcompromisingonclinicalandstaffrequirementsPoweredbyanartificialintelligencelayer• Intheareasofclinicaldocumentation,predictivemedicine,diagnosticmedicine,andcosting

TheCarePodHolisticCareSpaceDesignforTheHospitalofTheFuture

Page 41: SMART Nation, SMART Health · Home and Community Care services is a top priority... By 2020, we will increase home care places by some 50% to 10,000 places Ministry of Health, 2015
Page 42: SMART Nation, SMART Health · Home and Community Care services is a top priority... By 2020, we will increase home care places by some 50% to 10,000 places Ministry of Health, 2015

42

• Background: Statistics• Singapore: Transforming Singapore through Technology• SMART Health: Key Projects & Pilots • Woodlands Health Campus: SMART Campus Initiatives • Challenges and opportunities • Conclusion: From present to future

SMARTNation,SMARTHealthBuildingaFuture-ReadyandSustainableHealthcareSystem

Page 43: SMART Nation, SMART Health · Home and Community Care services is a top priority... By 2020, we will increase home care places by some 50% to 10,000 places Ministry of Health, 2015

43

Page 44: SMART Nation, SMART Health · Home and Community Care services is a top priority... By 2020, we will increase home care places by some 50% to 10,000 places Ministry of Health, 2015

A Call To Action

FragmentedDatafromMultipleSourcesunderDifferentGovernancesDataneedstoflowbetweenagenciesandcompaniesinaregulatedmanner

Technological

HorizontalPlatformsNeedtobeDevelopedDevelopplatformsinanagilemanner

ASmoothHumanMachineInterfaceisLackingFocusonNaturalLanguageProcessingandUI|UX

CollaborateCloselywithIndustry DealwithEthicalandLegalIssues

SupportInnovationandExperimentation

BehaviouralHealthcareBehavioural EconomicsRemainsaBasicScience

Behavioural Interventionsneedtoembeddedinandstudiedextensivelythroughoutallprojects

NudgeProviderstowardsBetterCare NudgePatientstowardsBetterSelfCare

Humanistic

StartaCultureofMoralandIntellectualBravery

Leaderstomakeinformeddecisionswithdata

Stafftosupporttheirleaders

FearoftheNewandUnfamiliarmakesChangeManagementDifficult

LeadersmakesafechoicesPatientsandstaffadoptinnovationsslowly

Page 45: SMART Nation, SMART Health · Home and Community Care services is a top priority... By 2020, we will increase home care places by some 50% to 10,000 places Ministry of Health, 2015

45

• Background: Statistics• Singapore: Transforming Singapore through Technology• SMART Health: Key Projects & Pilots • Woodlands Health Campus: SMART Campus Initiatives • Challenges and opportunities • Conclusion: From present to future

SMARTNation,SMARTHealthBuildingaFuture-ReadyandSustainableHealthcareSystem

Page 46: SMART Nation, SMART Health · Home and Community Care services is a top priority... By 2020, we will increase home care places by some 50% to 10,000 places Ministry of Health, 2015

46

Page 47: SMART Nation, SMART Health · Home and Community Care services is a top priority... By 2020, we will increase home care places by some 50% to 10,000 places Ministry of Health, 2015

47

Questions

• DrJasonCheah• [email protected]• linkedin.com/in/Jason-cheah-a9b11531

• DrStephenChan• [email protected]• linkedin.com/in/stephenchanyw

Page 48: SMART Nation, SMART Health · Home and Community Care services is a top priority... By 2020, we will increase home care places by some 50% to 10,000 places Ministry of Health, 2015

48

Inputsforslides28- 38from