Smart Home Services: Electric vehicle management Itron Utility Week 2012
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Transcript of Smart Home Services: Electric vehicle management Itron Utility Week 2012
Smart Home Services
Electric Vehicle Management
October 2012
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SMART HOME © 2012 Capgemini. All rights reserved
Smart Home…
Warm up the house before getting home
Turn off appliances after leaving home
Set the alarm, turn on security lights and turn
off the TV when going to bed, all at the touch of
a button
Link new devices and appliances easily
Utilities interacting with their customers in
new ways…
People taking control of their energy use
and their home management…
Save them money without them taking any action
Help them to increase comfort levels
Provide new services together with partners, such as
security and healthcare
Understand who to target with which tariffs, products and
services
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SMART HOME © 2012 Capgemini. All rights reserved
And the market is now at an inflection
point
Demand for Smart Services
• Home area networks, broadband and
smartphones becoming ubiquitous
• Consumers seeking out new services,
especially on smartphones and tablets
• Increasing consumer demand for energy
consumption data and awareness of
home energy management
Suppliers of Smart Services
• Utilities with early home energy management
offers – looking for the right services and business
model going
• Independent players with additional services, but
limited product range
• Telcos looking to get into the home – gearing up for
new service offers that take advantage of
investment in broadband and smartphones
• Retailers looking for service revenues on the back
of product sales
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SMART HOME © 2012 Capgemini. All rights reserved
Our service reduces risk and accelerates growth
• Ready-to-go solution – rapid tailoring to your market needs and integration
with your systems
• Managed service – we take care of the IT
• Continual development – new capabilities, new apps and new device drivers
Integration Cloud Services Home & Mobile Apps Home Area Network
Marketing & Analytics
Customer Management
Customer Service
Billing
Device Activation
App Downloads
Automation (scenes)
Demand Response
Messaging & Alerts
Data Capture
Billboard
Energy Management
Comfort
Security
Healthcare
Gateway
Communication Protocol(s)
Monitors & Sensors
Control Devices
Smart Appliances
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SMART HOME © 2012 Capgemini. All rights reserved
It allows you to give your customers the choice
they expect
Multiple operating systems
Multiple home network protocols, for example…
Device manufacturer agnostic Hundreds of product drivers already written for many manufacturers
Access for other providers to deliver value added services to your customers
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SMART HOME © 2012 Capgemini. All rights reserved
It provides a direct communications channel to
your customers
Targeted messages via…
Text or full HTML…
Alerts, such as demand response and critical peak pricing events
Integration with CRM, billing and marketing/analytics
Contrail Airlines… Save Energy, Earn Miles…
go to www.contrail.com/save-energy
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SMART HOME © 2012 Capgemini. All rights reserved
We will work with you to develop your solution
at the speed you require
Today’s mobile apps
• Billboard
• Whole house and appliance energy monitoring
• Temperature/AC control
• Electric Vehicle Management
• Lighting and appliance control
• PV/solar monitor
• Household profile
• Camera monitoring
Today’s cloud functionality
• Consumer – device activation, scenes and triggers, mobile app
downloads
• Service provider – certified product catalogue, customer and activity
monitoring/reporting, targeted customer communications, customer
alerts, demand response event management (OpenADR), threshold
based scenes, ecosystem service provider management, household
activity data capture
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Integrating more adaptable and
sustainable transport infrastructure
and vehicles – making the smart
energy society a reality
EVM SERVICE
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SMART HOME © 2012 Capgemini. All rights reserved
EVM Service
EVM Service integrates with the Smart Grid and provides utilities and
their customers smart charging options and applications to take advantage
of utility programs; an Open Standard framework is utilized to encourage
electric vehicle adoption.
Targeted Benefits:
• Support Electric Vehicle Adoption by using Open Standards
• Provide customers with smart charging options and price options
• Customer Applications provide interface to charging sessions and other
home devices (e.g. PCT, Smart Plugs, Appliances, Lighting……)
• Be prepared for Electric Vehicle impacts
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SMART HOME © 2012 Capgemini. All rights reserved
Smart
Services
Platform
• A standard interface to the
Utility back office
• Secure connectivity across
the Internet
• Communications via AMI for
control and Broad Band for
management and content
• Private cloud hosting
services for security, reuse,
and scalability
• Built on industry standard
protocols and command sets
(OpenADR, TCP/IP, Wi-Fi,
ZigBee, HomePlug, SEP 2.0)
EVM Service: Open Framework
Messaging & Alerts
Customer Portal
Customer Applications
Device Activation
Application Down Loads
Data Capture & Reporting
EV Cloud Services
EVM Service: Open Framework
• Provides the utility to enable
integration to DERs efficiently
• Uses Open Standards Interfaces to
enable competition of vendor
solutions
• Leverages AMI and other systems to
provide data/information to
customers
• Flexible architecture enables utilities
to implement new tariffs and
programs
• Utilities can effectively manage
DERs to optimize the grid because
of improved monitoring and control
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SMART GRID
DEMONSTRATION ECOtality and SDG&E working
together with Capgemini to provide
smart charging benefits for the utility
and their customers
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SMART HOME © 2012 Capgemini. All rights reserved
Smart Grid Demonstration Project
• Zephyr is being used to provide an open platform for the
Smart Grid Demonstration Project to enable EV Adoption
• Use cases to are being developed and implemented to
help SDG&E have better monitoring and control
capabilities.
• Customer Applications will be provided to give the
customer the tools take advantage of SDG&E programs
• SDG&E is using the Zephyr Services Platform to act
as an interface between EVSEs and the utility back office
• ECOtality can utilize their Blink Network to provide
quality services for their customers
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SMART HOME © 2012 Capgemini. All rights reserved
EVM Services
EVM Services enable the adoption
of smart and sustainable transport infrastructure and vehicles
and integrate them into the wider smart, sustainable economy.
Benefits:
• Embeds and integrates electric vehicles (EVs) into every part
of the evolving Smart Grid an enables the adoption
• Allows the utility to have visibility of all Electric Vehicle Charging using open standards
• Provides the utility with the ability to manage Electric Vehicle using smart charging
• Utilities can develop and implement smart charging tariffs
• Provides customers web based applications to manage charging sessions
• Improves customer satisfaction
SMART VEHICLE
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PREPARING
FOR EV
ADOPTION
In collaboration with
Early Adoption Phase
Growth Phase
Maturity Phase
EVM Service: Preparedness Roadmap
Task V – Implementation
of the EVM Service
Pilot roll-out
Obtain baseline data
Task VI – Evaluate / Test
Show initial results
Encourage customer
participation
Task VII – Adjust EVM
Service as necessary
Task VIII – Program Expansion
EVM Services scalability
Measure EVM Services
performance on the grid
Offer incentives to customers
to participate
Task IX – Monitor Achievements
Celebrate Achievements!
Task I – Align with Utility EVM Goals
Task II – Identify Stakeholders
Task III – Understand Requirements
Define utility specific goals for EVM
Service
Task IV – Determine Timeline
Set the Foundation
Months 24 - 36
Create the Vision
Months 12 -18
Achieve the Results
Years 3+
The Smart Services Platform enables the adoption of clean transportation
vehicles and integrate them into the wider smart, sustainable economy.
EVM Service allows utilities to have full visibility and management of electric
vehicle charging using open standards. The platform also provides
customers with mobile and web-based applications to monitor
and control charging sessions.
www.capgemini.com
The information contained in this presentation is proprietary
©2012 Capgemini. All rights reserved