SMART APPS FOR SMART CITIZENSCRAIG HECKRATH

Enabling citizens in the smart city using mobile technology

Smart Apps for Smart Citizens

CITIZEN PROBLEMS

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CITIZEN PROBLEMS

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Challenge # 1: Call centres

CITIZEN PROBLEMS

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Challenge # 2: Measurement and accountability

CITIZEN PROBLEMS

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Challenge # 3: Simple information when and where they need it

CITIZEN REPORTING

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Demo # 1: Issue reporting

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CITIZEN REPORTING – ADMIN SCREENS

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CITIZEN REPORTING – ADMIN SCREENS

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CITIZEN REPORTING – FIELD AGENT

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CITIZEN REPORTING – FIELD AGENT

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ISSUE MANAGEMENT MATURITY

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Leve

l of a

utom

atio

n

Maturity

No automation

Mobile incident reporting

Field agent management

Automated issue reporting (IoT)

Predictive maintenance

TRANSPORT SOLUTIONS

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Demo # 2: Vayamoja

INTO THE FUTURE

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INTO THE FUTURE

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INTO THE FUTURE

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Thank You