GEDigital Energy

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Smallworld™ Fast-Track Solution Delivery Model Delivering rapid business value GE’s Fast-Track Solution Delivery Model is a new way of delivering value to a customer’s business in the shortest time possible. Our solution consists of four main building blocks: a proven business process, market leading technology, best in class delivery methods, and world class consultants and partners. Together, these components accelerate deployment and return on investments for our Smallworld customers.

Industry Proven Business Processes

GE has developed a set of industry proven business processes and workflows covering all relevant stages of your business lifecycle. We will work alongside your business in order to adapt your working practices to these processes and workflows.

Market Leading Technology

GE has compiled a pre-packaged suite of market leading technologies combined and optimized to build an end to end solution, closely aligned to your business needs. Together with your team, GE will choose the right technologies to ensure the delivery of an optimal pre-configured solution.

Best in Class Delivery Methodology

GE’s solution delivery model is based on industry standard project management principles. We will implement a staged project approach that will ensure the delivery of the agreed solution: on time, within budget and to the defined quality criteria.

Right People

A carefully selected project team of world class consultants and accredited partners will collaborate with your teams to shape the best solution to provide the most value to your business.

Utility Customer Benefits• Pre-integrated products provide rapid returns

• Out-of the-box implementations lower risk and organization acceptance issues

• Off-the-shelf data model and applications lower ongoing IT support costs and upgrade impacts

• Strong user community drives new product features and enhancements

• Flexible CIM-based OT integration

Telecommunications Customer Benefits• Significantly shortened deployment time

enables a rapid Return on Investment

• Low cost implementations and pilots make organizational adoption easier

• Targeted network expansion to areas of high demand/revenue reduces planning and engineering time up to 40% and planning Fiber To The Home (FTTH) networks up to 70%

• Better utilization of network resources improves network utilization for up to 20% savings in new build

• Network infrastructure built in the right place at the right time increases workforce productivity for up to 10% savings in capital costs

• Accelerating response times to network outages results in up to 30% savings in planning time and earlier network availability

• Proven & streamlined methodology, delivering fixed scope to a fixed price, reduces uncertainty on project delivery and budgets

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Business Processes – End to End FocusEarly in the project lifecycle we review with your teams how they plan, design, build, optimize and roll out network infrastructures against a set of industry recognized business processes. These business processes have been documented and refined by GE over 20 years of working with more than 350 global customers and cover:

Strategic PlanningAnalyzing where new networks should be targeted, where additional investment is required to meet forecasted demand, and where business justification for investments in network upgrades is needed.

Network PlanningModeling multi-architecture networks in different spatial views, representing geographic, underground, internal and schematic views of the existing and planned network in a single environment

Network Design Developing multiple design and engineering options for a new service or maintenance request , then creating the requisite design collateral and associated costs to enable new construction or repairs to existing networks

Network Build Supporting the engineers and construction crews who build and maintain networks & facilitate the return of as-built updates back to the asset record.

Service Assurance and Fulfillment Supporting the integration of multiple systems as a connected network model with the GIS to ensure immediate location of network faults and fast re-establishment of service.

These business processes form the backbone of the solution delivery, with all aspects of configuration, testing and training aligned to ensure the solution delivery matches your business practices. The adoption of this approach maximizes the value delivered to your business within cost constraints while successfully implementing next generation technologies with increased organizational efficiency.

TechnologyGE’s Digital Energy solutions are internationally known and widely used in the planning, construction and maintenance of complex network infrastructure. GE has a large portfolio of industry standard out-of the-box technology, which can be combined to build an end to end solution closely aligned to your business needs. Our solutions are preconfigured to meet the majority of business practices and act as a documented baseline for solution enhancement, reducing extensive and costly customization as well as reducing the time to recover the value of the implemented solution.

Delivery MethodologySuccessful delivery of projects can be attributed to a structured, governed and repeatable project management methodology. Here at GE, we are firmly grounded in industry standard project management principles which act as a framework to optimize solution deliveries. The application of the principles significantly reduces uncertainty and supports your goal of a delivered solution: on time, within budget and to agreed quality criteria. GE’s services projects are delivered over multiple stages. Each stage has clear stage boundary controls which deliver flexible decision points throughout the project execution.

The end users are encouraged to participate in the decision making process throughout the project to make pertinent and timely decisions regarding the requirements and the solution. Clear communication channels with the wider organization and regular reviews against plan, business case and risks ensure everything is on-time for delivery. At the point of go live, the solution transitions into an operational state. During this vital period, GE recognizes the need for, and provides an increased level of customer support in order to build, the confidence in the user base.

PeopleGE’s Digital Energy consultants have strong domain and technology knowledge, allowing us to work closely with key stakeholders within your businesses and deliver helpful and value adding solutions. We collaborate with your teams throughout the planning, design, and implementation of the adopted solution and build strong connections into your business. Post implementation, we provide business centric training and ‘go live’ support to ensure a smooth transition from legacy systems to your new solution. With a global body of GE’s Digital Energy consultants and accredited partners, we are able to truly serve a diverse global client base with a strong local presence.

StrategicPlanning

NetworkPlanning

NetworkDesign

ServiceAssurance

ServiceFulfillment

NetworkBuild

Network Database of Record

Full Life-Cycle Support

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Fast-track Upgrade ModelGE’s Fast-Track Upgrade is based on three distinct and contractually independent phases.

Phase 1 – Building Your Business CaseAt GE we understand that creating a business case for upgrading your Smallworld GIS is not always easy; however, it is an essential step to get the necessary budget approved by your business leaders.

During this first phase, we will help you build a business case for change by using a benefit driven ROI approach and develop the following:

• Financial and non-financial benefits of upgrading your current Smallworld GIS to GE’s latest geospatial solution

• Costs of not upgrading or upgrading at a later time

• Application and system architecture of the new solution

• Project plan and quality plan

• Analysis and fixed cost of the upgrade project

Using the above tangible deliverables, you will be in a strong position to request the necessary approval and budget commitment from your business leadership to upgrade your Smallworld GIS to GE’s latest geospatial solution.

Phase 2 – Upgrading your Smallworld GIS GE’s Fast-Track Upgrade Model consists of taking your working practices and current business processes and applying them to our most up to date geospatial solutions. By applying a rigorous best in class delivery methodology and bringing the right people and geospatial market leading technology together, we will provide your business with the right upgrade solution, delivered on time and to budget.

• Analyze: GE will work alongside your team to ensure that critical functionality to your business is preserved and, where possible, enhanced by using the new geospatial solution. We will analyze and propose simplification opportunities by using GE’s commercial off-the-shelf technology in order to reduce customizations and overall cost of ownership.

• Execute: GE’s delivery teams will use the best tools and resources available to ensure a rapid and low risk upgrade to GE’s latest geospatial technology stack. As the providers of your Smallworld GIS and with an experienced body of regional consultants, supported by an extensive network of accredited partners, GE is the best choice to execute your geospatial solution upgrade.

• Optimize: GE will work with you to enhance your business processes and workflows in order to maximize your team’s effectiveness and efficiency.

Phase 3 – GE: A Long Term PartnershipAt GE we believe that a successful collaborative upgrade project does not stop when the new solution goes live.

We are deeply committed to long term partnerships with our customers, providing them with opportunities to stay ahead of their competitors as well as driving the continual cost efficiency of the complete solution.

GE can work alongside your teams providing them with multiple lines of both off-site and onsite consultancy and support, ensuring your business is maximizing the value of your new geospatial solution. Some of the services we can provide your business:

• Incident/Issue Management: Corrective and Preventive Maintenance, Incident Case Management, Technical Mentoring & Consulting (off-site/onsite), Service Level Management, 24x7 Emergency Support, Root Cause Analysis of Outages/Repetitive Issues, Support During Disasters

• Solution Performance Management: Status/Performance Monitoring & Reporting, Solution Performance Tuning

• Change Request Management: Change/Enhancement Analysis and Design, Configuration Change/Enhancement Implementation, Change Request Documentation, Tracking, Analysis

• Solution Release Management: Solution Development and Go Live Planning

• GE Software System Administration: User/Access Configuration, Install, Move, Add, Change (IMAC), System Change Control, Software Version Management, User Environment Optimization

• Database Administration: Backup & Recovery Management, Database Content & Integrity Management, Database Maintenance, Data Quality Management

• IT System Administration: Software Maintenance, Servers Monitoring & Operation, Security Management, IT Planning

• Infrastructure Management: Infrastructure Hosting, Hardware Maintenance, Infrastructure Specification Guidelines, Infrastructure Spare Parts Inventory

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GE Digital Energy

2018 Powers Ferry RoadAtlanta, GA 30339+1 877 605-6777 (toll free in North America)+1 678 844-6777 (direct number)softwaresolutions@ge.com

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GE, the GE monogram and Smallworld are trademarks of General Electric Company.GE reserves the right to make changes to specifications of products described at any time without notice and without obligation to notify any person of such changes. Copyright 2014, General Electric Company. GEA-12817(E)

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Predictable Upgrades for GE’s Smallworld Geospatial, Web and Mobile Solutions

Why Upgrade your Smallworld GIS?The effectiveness and value of a production software system tends to decay over time. This reduction in value of your existing system can be due to several factors such as:

• The complexity of your installed system has increased over time, also increasing the cost of maintenance and support.

• Defects or limitations on an unsupported or limited supported version of your installed products and operating system may eventually cause disruptions and delays in your business processes.

• Your business processes have changed and the software does not fully provide the functionality required by the new processes.

• Your business is not getting value from the new functionality provided by the latest product versions.

• Your business may be at a disadvantage against competitors with up-to-date, more effective and efficient systems and processes.

Why upgrade now?A decision when to upgrade your Smallworld GIS needs to take into consideration that it will become more costly to upgrade as a product line evolves away from your installed version.

GE is rapidly evolving its geospatial technology in order to provide our customers with the best value. We at GE are committed to support the upgrade of your Smallworld GIS with a predictable, low-risk and cost-competitive offer in order to take immediate advantage of the value of the latest GE geospatial solutions.

GE’s strong domain and technology knowledge allow us to deliver value added solutions, working closely with key stakeholders within your business.