SMALL GROUP COMMUNICATION

• Definition

• Characteristics

• Benefits

• How To Get Started

• Group Development

• Team Players Styles

SMALL GROUP COMMUNICATION

Definition“A small number of people with complementary

skills who are committed to a common purpose, performance goals, an a common approach for which they hold themselves mutually accountable”

(Katzenbach and Smith , 1986. The Wisdom of Teams, Harvard Business Review Press.)

SMALL GROUP COMMUNICATION

Characteristics

Size: 2-25, 5-9 manageable, >9 communication more centralized

Complementary skillsCommon purpose, performance goals and

approachMutually accountable

SMALL GROUP COMMUNICATION

Benefits To Organisation

Maximise the organisation’s human resourceseach member helps

success and failures shared

Superior outputs, synergistic effectContinuous improvement

SMALL GROUP COMMUNICATION

How To Get Started

Be enthusiasticDevelop a sense of urgencySet clear rules of behaviourKeep them informed

SMALL GROUP COMMUNICATION

Stages of Group Development

(Tuckman Model)

FormingNormingStormingPerformingAdjourning

SMALL GROUP COMMUNICATION

Styles of Team Players

Contributors (task oriented)Collaborators (goal directed)Communicators (process oriented)Challengers (adventurers, risk takers)