Slide # 1 of 24 AGENDA THE CONCEPT OF CULTURAL DIVERSITY Culture Definitions Characteristics of...

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AGENDA

THE CONCEPT OF CULTURAL DIVERSITY Culture Definitions Characteristics of Culture Cultural Competence Steps to Achieving Cultural Competence

IDENTIFYING CULTURAL VALUES AND BELIEFSOrigin of Values and BeliefsExploring Our Values and BeliefsThe Cycle of Prejudice and OppressionSuggestions for Maintaining Objectivity and Productivity

The Pennsylvania Child Welfare Training Program 307: Valuing Diversity

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CROSS CULTURAL COMMUNICATION The Four Minute Sell Communication Tendencies The Cultural-Context Inventory General Principles of Effective Cross Cultural

Communication

Some Cultural and Communicative Tendencies of Four American Subgroups

TAKING ACTIONAlly BehaviorCultural Diversity ContinuumIncreasing Cultural Competence in ServicesNext Steps


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Competencies and Learning Objectives

The Competency:

The Child Welfare professional understands the concept of cultural competence; knows how one's own culture affects behavior and values; and knows how cultural and ethnic differences may affect the delivery of Child Welfare service


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Learning Objectives:Participants will be able to:

Define the primary and secondary dimensions of culture, cultural diversity and cultural

competence;

Identify characteristics of culture.

Identify their own cultural values, how these values contrast with cultural values of others,

and the impact cultural values have on one's attitudes and behaviors;

Recognize the various aspects of cross cultural communication;

Develop techniques to increase cultural awareness.


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Culture is...the framework thatguides and boundslife practices; not

a rigidly prescribedset of behaviors or characteristics, but

rather the framework through which actions are

filtered or checkedas individuals go

about their daily life.The Pennsylvania Child Welfare Training Program 307: Valuing Diversity

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Definition of CultureCulture represents the vast structure ofbehaviors, ideas, attitudes, values,habits, beliefs, customs, language,rituals, ceremonies and practices"peculiar" to a particular group ofpeople, and it provides them with:

(1) a general design for livingand

(2) patterns for interpreting reality.

Culture determines how we see theworld and the way we see the world isreflected in our behavior.

Wade NoblesThe Pennsylvania Child Welfare Training Program 307: Valuing Diversity

Slide # 7 of 24The Pennsylvania Child Welfare Training Program 307: Valuing Diversity

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Definition of Acculturation

“Cultural modification of an individual, group, or people by adapting to or borrowing traits from another culture; also: a merging of cultures as a result of prolonged contact.”

Merriam Webster’s Dictionary


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Value in maintaining

cultural identity?Yes NoYes Integration Assimilation

NoSeparation Marginalization

Value in maintaining relationships with host group?


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CHARACTERISTICS OF CULTURE

Every human being has a culture.

Culture is learned. It is not innate or biological.

Culture is dynamic. It changes over time.

A large component of culture is below the level of conscious expression.

People can belong to many different subcultures.

Culture gives us a range of permissible behavior patterns


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Culture determines the way we think, feel, act, perceive the world, respond to

situations, etc. Therefore, culture consists of values, beliefs, and rules of conduct.

A society's institutions reflect the culture and its underlying beliefs and values.

Culture is a "group" phenomenon. It must be shared. Culture reflects tradition, having been

passed from one generation to another.

Our culture determines how we respond to problems and daily interactions with

others, etc.

Cultures no longer exist in isolation. The Pennsylvania Child Welfare Training Program 307: Valuing Diversity

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Components of Cultural Competence

Cultural Knowledge

Cultural Awareness

Cultural Sensitivity


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Competence means...

having the capacity to

function in a particularway; to have skills; to

have a level of mastery

in a situation.


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Definition ofCultural Competence

[Individual]

"The state of being

capable of functioning

effectively in thecontext of cultural

differences."


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PRIVILEGE, PRIDE and PREJUDICE

MYTH

SOCIALIZATION

INTERNALIZATION

BEHAVIOR

MythsMisinformation

Missing InformationStereotypes

Reinforced byInstitutions, CultureGovernment, Media

Family, EducationReligion, Peers

Lies & Myths = TruthDifference = Deficit

Prejudiced Behavior

Oppressive Behavior

to Bailey Jackson & Rita HardimanCredit Adapted by Joan Olsson 1988

Cultural Bridges268 B Pope Rd.

Tobyhanna, PA 18466


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THE 4 MINUTE SELL

by Janet Elsea

1. Skin Color

2. Gender

3. Age

4. Appearance

5. Facial Expressions

6. Eye Contact

7. Movement

8. Personal Space

9. Touch


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Aspects of Communication

Personal Space

Eye Contact and Feedback Behaviors

Interruption and Turn-Taking Behaviors

Gesturing

Facial Expression

Silence

Dominance Behaviors

Volume

Touching


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ASSOCIATION INTERACTION

TERRITORIALITY

LEARNINGTEMPORALITY


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The Four SpacesIntimate Space

Personal Space

Social Space Public

SpaceThe Pennsylvania Child Welfare Training Program 307: Valuing Diversity

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MARKING TIMEWhen is the right time? People of different cultural backgrounds may give different answers to this question:

at nine o’clockat twenty-one

hundred hoursat sunsetwhen everything is readywhen everyone is herewhen I’m good and ready


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Patterns of High/Low Context

in Various Cultures

HIGH MEDIUM MEDIUM-LOW LOW

Latin America Middle East United States Scandinavia

Asia France Germany

Africa Italy

Spain

GreeceWomen

MenRural

Urban


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Cultural Context DiscussionHow has membership in various cultural groups influenced your behavior?

How do you feel and behave with someone from a different culture?

What are the drawbacks of your own high- or low-context orientation? What are the advantages?

What are some of the challenges that you face in working with those whose scores are very

different from your own? How might you meet some of those challenges?

What are some benefits of working with those whose scores are very different from your own? How might you capitalize on those benefits?


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What would I give up by acting against oppression?

How am I benefitingfrom continuing

the cycle of prejudice and oppression?

What price am I paying for my "isms"?

What limits do I place on helping to change oppression

and prejudice?


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Percent Minority of the U.S. Population

4549

5458

62

35 40 45 49 54

25

35

45

55

65

2010 2020 2030 2040 2050

TotalPopulation

ChildrenUnder 18Years


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