Skills Framework for Aerospace · Barnes Aerospace Windsor Airmotive Asia “The aerospace world is...

A Guide to Occupations and Skills

Skills Frameworkfor Aerospace

PUBLISHED IN APRIL 2017

Contents

This publication serves as a guide. SkillsFuture Singapore, Workforce Singapore, and the Singapore Economic Development Board provide no warranty whatsoever about the contents of this document, and do not warrant that the courses of action mentioned in this document will secure employment, promotion, or monetary benefits.

PUBLISHED IN APRIL 2017

About the Skills Framework 1

Aerospace: A Sector Poised for Take-off 2

Aerospace: Charting Growth and Opportunity 3

Singapore’s Aerospace Sector 4

The Evolving Landscape 5

Skills in Demand 6

Desired Attributes of Successful Aerospace Professionals 7

Take Your Career Further - Initiatives and Schemes 8

Realise Your Potential - Take the Next Step Forward 11

Skills Maps

• Aircraft Maintenance 15

• Fleet Management 68

• Aircraft Engine / Component Maintenance 94

• Manufacturing 140

Supporting Organisations and Acknowledgements 172

Wage Information 175

Skills Framework for Aerospace: Career Pathways 176

1 2

About the Skills Framework

The Skills Framework is a SkillsFuture initiative developed for the Singapore workforce to promote skills mastery and lifelong learning. Jointly developed by SkillsFuture Singapore, Workforce Singapore and Singapore Economic Development Board, in partnership with employers, industry associations, education and training providers and unions, the Skills Framework for Aerospace provides useful information on:

1 2 3 4 5

Aerospace: A Sector Poised for Take-off

The global Aerospace sector is set for an era of unprecedented growth. As the appetite for air travel continues to grow, the global fleet size is anticipated to double over the next two decades, creating abundant opportunities across the value chain including Aerospace manufacturers, suppliers, and Maintenance, Repair and Operations (MRO) companies. With one of the largest and most diverse concentrations of Aerospace companies in Asia, Singapore is in a good position to benefit from the anticipated growth of this sector. In 2015, the sector employed close to 20,000 workers and achieved an output of over $8.4 billion, amongst the highest in Asia.

20,000

Aerospace has a total output of $8.4 billion in 2015

20,000 employed in the sector in 2015, out of which 90% are skilled jobs

Source: Singapore Economic Development Board, 2016

$8.4 billion

20152015

Sector and Employment Opportunities

Assess Career Interests

Prepare for Desired Jobs

Find Avenues to Close Skills Gap

Renew, Upgrade and Deepen Skills

CareerPathways

Occupations and Job Roles

Existing and Emerging Skills

Training Programmes for Skills Upgrading

and Mastery

With the Skills Framework, individuals are equipped to make informed decisions about career choices, as well as take responsibility for skills upgrading and career planning.

• Discover employment opportunities

• Understand career pathways

• Recognise personal attributes required

• Understand skills and competencies required

• Identify relevant training programmes to equip oneself with the required skills and competencies • Participate in on-the-job training opportunities provided by companies

• Plan for career development / transition

• Recognise skills and competencies required for the intended job role

• Identify training programmes to upgrade and deepen skills

3 4

Over the years, Singapore has developed a leading Aerospace sector that includes Manufacturing, Engineering, Research & Development (R&D), MRO, and other Aerospace-related services. Singaporeanscan look forward to joining a sector of growth and embark on a fulfilling career within any of the following sub-segments.

MRO Accounting for 10% of global MRO output, Singapore is the leading MRO hub in Asia. Singapore offers nose-to-tail aftermarket capabilities that include airframe maintenance, engine overhaul, structural and avionics systems repair, as well as aircraft modification and conversion.

ManufacturingSingapore is the only country in Southeast Asia that assembles new-make aero-engines and manufactures high-value precision Aerospace components such as fan blades, gears, and turbine disks for commercial aviation. Other aircraft parts manufactured in Singapore include avionics computers, auxiliary power units, gearboxes, electrical power systems, and galley equipment.

Aftermarket ServicesMany global companies have established their service engineering and fleet management teams for Asia in Singapore. With its comprehensive MRO base and strong connectivity within Asia, it is a natural extension for global Aerospace companies to find Singapore an attractive base from which to offer premium aftermarket services targeting the growing Asian market.

Cheng Yuin ChyeManufacturing Process Engineer, UTAS (Hamilton Sundstrand)

“Aircraft component manufacturing offers a challenging yet rewarding career path. I get a great sense of satisfaction knowing that I play a role in the technologies and production of quality aerospace parts, which in turn contribute to the safety of travellers.”

Singapore‘s Aerospace SectorAerospace: Charting Growth and Opportunity

Singapore is the leading MRO hub in Asia, accounting for 10% of global MRO output. Over the past two decades, the Aerospace sector has expanded steadily at an average rate of 8%, benefiting many employees in the sector as they are rewarded with recognition and opportunities to upgrade their skills as well as progress in their career.

Going forward, Singapore will work to further develop its Aerospace sector and achieve its vision for the long term. As activities like manufacturing and MRO continue to expand and create job opportunities for Singaporeans, new activities and roles like fleet management services and service engineering will create more job opportunities for Singaporeans.

As the sector takes flight with an exciting outlook ahead, it is imperative for workers to remain agile, continually picking up new skills to keep up with evolving trends and opportunities. Being a lead adopter of innovation and technology, the dynamic Aerospace sector has never failed to excite and reward its workforce.

Serene BongProject Manager,Hawker Pacific Asia Pte Ltd

Neo Sheong WeeQuality Engineer, UTAS (Hamilton Sundstrand)

“The different challenges and situations faced in this sector make the job interesting. You learn to react fast when you are scrambling to get air tickets and hotels booked within minutes of activation, dispatch engineer support outstation, coordinate logistics, and so on. The most fulfilling part comes when you see the aircraft finally taking off, and the gratitude of the customers.”

“The fast-paced Aerospace sector is an inspiring sector to work in. A positive mindset and attitude as well as opportunities to learn and contribute will help one to have a fulfilling career.“

5 6

Skills in Demand

The Singapore Aerospace sector relies on a skilled workforce to drive its growth and maintain its unique position as the leading Aerospace hub in the region. Our workforce must continue to upgrade their skills in order to stay relevant and responsive to meet the changing needs of the sector.

Skills in Demand

Rapid PrototypingBuild prototypes and

products using 3-dimensional rapid prototyping and

manufacturing technology

Data Mining Techniques for Manufacturing Excellence Develop regression mode

and autoregressive-moving-average model for equipment

auto-mould process

Advanced Composite Failure Analysis

Identify and analyse the root cause of composite damage

and failure

Manufacturing Execution System

Analyse metrics and key performance indicators for overall equipment

effectiveness

Safety and Risk Management in Engineering

Qualitative process and analysis of system safety

Machining Productivity through Dynamic Analysis

and SimulationAnalyse machining

stability lobes to reduce machining chatter

Cyntia LeeCustomer Service Manager,Barnes Aerospace Windsor Airmotive Asia

“The aerospace world is incredibly diverse. Though the average lifespan of an aircraft is 40 years, there is always a new aircraft developed in every 10-15 years, equipped with new technology and operational capabilities to suit the ever-changing demands of airlines and air transport. It is therefore extremely important for one to keep up with these changes in order to succeed in the sector.”

The Evolving Landscape

The Aerospace sector is a lead adopter of technology in the design and manufacture of products and provision of services. The sector is moving fast to develop and deploy advanced manufacturing technologies such as additive manufacturing and robotics. Aerospace companies are increasingly leveraging big data and analytics to perform predictive and prescriptive maintenance, and create new value-added services.

Singapore’s Aerospace workforce must quickly adapt to these changes. Evolving job scopes coupled with the modernisation of facilities demand a nimble, hands-on and knowledge-driven workforce. Singaporeans, through SkillsFuture, can look forward to developing new skills to enjoy a rewarding and fulfilling career in the dynamic Aerospace sector.

Emerging Trends in Aerospace

Additive Manufacturing Additive manufacturing is transforming the way the Aerospace sector builds and designs aircraft components. Additive manufacturing technology allows greater design freedom, reduces material wastage and enables weight savings. Aerospace engineers and technicians can expect to complement their existing expertise in manufacturing and MRO processes with the application of this technology.

Advanced Roboticsand Automation Soaring demand for aircraft and production volumes, coupled with the drive towards higher level of precision and consistency have driven the use of robotics and adoption of automation techniques in the Aerospace sector. The Aerospace worker’s role will evolve, opening more opportunities to design, programme, operate and maintain robotics and automation systems.

Big Data and AnalyticsWith smarter, connected machines and equipment in manufacturing facilities and hangars, the application of big data and analytics will span the sector’s value chain. The Aerospace workforce will need to be equipped with the necessary data analytics skillsets to keep pace with the change.

87

Desired Attributes of Successful Aerospace Professionals

Those possessing these attributes can set themselves apart when pursuing a career in the Aerospace sector.

Responsible

Recognises the implicit obligation on

accountability to ensure work processes run

reliably and efficiently

Team Player

Understands that each person is part of a larger team

working together to bring about success

at the workplace

Analytical

Enjoys analysing things from all angles to solve

problems

Structured and Systematic

Likes to work with numbers, records, or

machines in an orderly manner and in compliance

with procedures, regulatory and safety

requirements

Meticulous

Pays attention to details and accuracy

Education and Career Guidance (ECG)With the help of trained ECG counsellors, students in secondary schools will be exposed to a wide range of education and career options, and given opportunities to make informed post-secondary education choices. This service will continue in Institute of Technical Education (ITE), polytechnics, junior colleges, and universities.

Enhanced InternshipsThe Enhanced Internships are designed to provide students with a more meaningful internship experience through more structured learning and support at the workplace. Participating companies will work closely with ITE and polytechnics to deliver a positive and meaningful internship experience. The features of the Enhanced Internships include baseline allowance of $600 a month, structured training plan with clear learning outcomes, assigned mentors to provide guidance to interns and rotation to at least two departments per internship period.

Young Talented ProgrammeStudents from ITE, polytechnics, and universities can embark on overseas internships to take on work and study programmes that will prepare them for international assignments in their future careers.

Take Your Career Further -Initiatives and Schemes

A wide range of initiatives and schemes has been designed to help you progress both horizontally and vertically, enabling you to take your Aerospace career to greater heights.

FOR STUDENTS

SkillsFuture Singapore Workforce Singapore

Initiatives and Schemes by:

9 10

FOR WORKING ADULTS

Career Support ProgrammeSingaporeans who are retrenched or unemployed for six months or more can gain access to jobs that pay at least $4,000 and undergo structured on-the-job training.

Private Placement Providers ProgrammeSingaporeans who are unemployed for six months and beyond can tap on specialist career advisory and placement services provided by appointed private search and placement firms to widen their employer networks.

Professional Conversion ProgrammeReskill and acquire the necessary knowledge and competencies to take on new jobs in growing sectors. Employers will receive 70-90% support for both salary and course fee.

Work TrialGain experience through a short-term work stint and be offered employment to receive incentives of up to $1,100.

Education and Career GuidanceWith the help of trained ECG counsellors, Singaporeans in the workforce can benefit from career coaching, employability skills workshops, networking sessions and more through the Workforce Singapore Career Centres and the Employment and Employability Institute.

SkillsFuture Earn and Learn ProgrammeThis is a work-learn programme for fresh ITE and polytechnic graduates. They will be placed with an employer and have opportunities to learn through structured on-the-job and institution-based trainings. Those who successfully complete this programme will receive industry-recognised qualifications and a sign-on incentive.

SkillsFuture FellowshipsThe SkillsFuture Fellowships are awards that recognise Singaporeans who have achieved a significant depth in their skills and help them continue their pursuit of skills mastery. The Fellowship provides a cash award of $10,000 to recipients.

SkillsFuture Leadership Development InitiativeUnder this initiative, there will be increased collaborations with companies to design and enhance career opportunities for high-potential talents. It aims to support aspiring Singaporeans in developing the necessary capabilities to take on increased roles and responsibilities in their respective companies.

SkillsFuture Mid-Career Enhanced SubsidySingaporeans aged 40 and above will receive higher subsidies of up to 90% of course fees for over 8,000 SSG-supported courses and at least 90% of programme cost for Ministryof Education-subsidised full-time and part-time courses.

SkillsFuture Qualification AwardThis award recognises the efforts of Singapore Citizens in attaining full WSQ qualifications, which equip them with comprehensive and robust sets of skills to perform their jobs competently, pursue career progression and explore new job opportunities.

SkillsFuture Study AwardA monetary award of $5,000 for adults in their early and mid-career to develop and deepen their skills in future growth clusters. MySkillsFuture

MySkillsFuture is a one-stop portal that will empower every Singaporean to make informed choices for career and learning development throughout life.

P-MaxSingaporeans or Singapore Permanent Residents can gain access to career opportunities with small and medium sized enterprises (SMEs), and benefit from workshops and progressive HR practices designed to help them adapt to the working environment in an SME.

Skills-based Modular CoursesThere will be a wider range and scale of short, skills-focused modular courses relevant to industry needs to provide Singaporeans with more opportunities to acquire relevant skills.

For more information on the initiatives and schemes, please visitwww.skillsfuture.sg | www.wsg.gov.sg

SkillsFuture Singapore Workforce Singapore

Initiatives and Schemes by:

Take Your Career Further -Initiatives and Schemes

11 12

Realise Your Potential -Take the Next Step Forward

Use the Skills Framework for Aerospace tofind out about careers in the sector

Use the Skills Framework for Aerospace tofind out how to chart your career

NEW ENTRANTS

TRAINING PROGRAMMES

EXPERIENCED PROFESSIONALS

UNDERSTAND the career pathways and the attributes needed to take on a particular occupation in the sector

PLAN for vertical career progression within the track that you are currently in, or for lateral career moves across the tracks

UNDERSTAND the skills and competencies required for the occupation and identify relevant training programmes to help you become a qualified personnel

IDENTIFY skill gaps that you are lacking in your current or next occupational role

IDENTIFY relevant training programmes

Programmes that equip new entrants with skills and knowledge for specific

occupations in the sector at their respective entry levels.

Programmes for experienced employees or individuals to broaden or deepen

specific skills and knowledge for various occupations in the sector.

Lifelong learning for skills deepening to meet existing and emerging demands of the sector

Embark on your career in Aerospace

For the list of training programmes available for the Aerospace sector, please visit: www.skillsfuture.sg/skills-framework

Now that you have an idea of what a career in the Aerospace sector can offer and the available government initiatives and schemes to support your career goals, you are ready to take the next step!

Notes

13 14Manufacturing Page 140-171

Aircraft Maintenance Page 15-67 Fleet Management Page 68-93

Skills Maps

Aircraft Engine / Component Maintenance 4-139

15 16

Aircraft Maintenance

OCCUPATIONS PAGE

Aircraft Maintenance Engineer Apprentice 18

Trainee Maintenance Technician 19

General Worker/Operator 20

Store Assistant 21

Technician (Mechanical) 22

Technician (Avionics) 24

Planning Assistant 26

Cat A Certifying Technician 27

Senior Technician (Mechanical) 29

Senior Technician (Avionics) 31

Planning Supervisor 33

Licensed Aircraft Maintenance Engineer - Cat C 34

Licensed Aircraft Maintenance Engineer - B1 (Mechanical) 36

Licensed Aircraft Maintenance Engineer - B2 (Avionics) 38

Engineering Service Engineer/Technical Service Engineer 40

Workshop Engineer 42

Engineer (NDT Level 3) 44

Quality Engineer 45

Planning Executive 47

Assistant Foreman/Lead Maintenance Engineer/Superintendent 49

Senior Engineering Service Engineer/Senior Technical Service Engineer 51

Senior Workshop Engineer 53

Senior Engineer (NDT Level 3) 55

Senior Quality Engineer 57

Senior Planning Executive 59

Foreman/Operations Manager/Programme Manager 61

Quality Manager 63

Programme Director/Senior Operations Manager 65

General Manager/Managing Director/Vice President (Accountable Manager) 67

Aircraft TechnicianLim Hong CheongJet Aviation (Asia Pacific) Pte Ltd

TAKING THE LEAP

In 2012, Hong Cheong made the decision to undergo a career switch, choosing to pursue his passion for mechanics and aeroplanes. Five years on, his decision has led him to his current role as an Aircraft Technician with Jet Aviation – a vast switch from his previous deskbound job.

He recalls his journey, beginning with a two-year Foundation Degree in Aircraft Engineering with the Air Transport Training College (ATTC). A subsidised course by the former Singapore Workforce Development Agency (WDA), it provided him with knowledge specific to his role within the sector.

During this time, he also completed on-the-job training at Jet Aviation, which gave him a more holistic understanding of the Aerospace sector. “The training objective is for us to understand the sector better, and to acquire the necessary knowledge and skills in order to become a licensed aircraft engineer,” he shares.

A former technician in the army during his National Service days, Hong Cheong also says that he is indeed a “hands-on person”; describing himself as someone who has a “keen interest in learning how things work, particularly the mechanical aspects.” As a result, he believes the role of a Technician suits him well.

Although his keen interest and knowledge in mechanics were what drew him to the sector in the first place, Hong Cheong shares that the opportunity to prepare for the role through such on-the-job skills training proved to be a valuable one.

The work itself, he says, can be rather fast paced and challenging at times and involves regularly getting his hands dirty with aircraft mainframes and components. However, he has no qualms about it all. “I feel good when I repair something or solve a problem. But apart from these, what I enjoy most is the team spirit and comradeship amongst colleagues, especially in coming together to complete a difficult task.

I would say that this is a role that requires you to constantly improve on your skills and knowledge, as you will constantly be faced with new challenges. Just like any other sector, having passion for your career makes a huge difference, while staying positive and having an open mind towards learning will always take you far,” he shares.

“Going back to school wasn’t the most challenging part. Mastering the hands-on skills was more crucial, since the role requires a lot of hands-on work.”

Aircraft Maintenance

1817

The Aircraft Maintenance Engineer Apprentice is an individual still learning the job, and is required to sit for all requisite qualifying knowledge and practical tests and examinations, and presents himself/herself for evaluation by CAAS examiners or appointed interviewers upon completion of the apprenticeship for confirmation as a Licensed Aircraft Maintenance Engineer.

On the job, he performs aircraft maintenance and other tasks under the supervision of a Licensed Aircraft Maintenance Engineer. He also engages in continuous training on troubleshooting of aircraft components and systems appropriate to his specialisation.

Legislation and Regulation • Apply Basic Human Factors and Error Management

• Interpret Basic Regulation Requirements

Operations Production • Use Hand Tools

People and Relationship Management • Communicate and Relate Effectively at the Workplace

• Work in a Team

Personal Management and Development

• Adapt to Change

• Apply Emotional Competence to Manage Self at the Workplace

• Develop Personal Effectiveness at Operations Level

• Maintain Personal Presentation and Employability at Operations Level

Productivity and Innovation • Apply 5S Techniques

• Apply Continuous Process Improvement Techniques

Quality • Apply Quality Systems

Workplace Safety and Health • Apply Workplace Safety and Health Practices

OCCUPATION DESCRIPTION

SKILLSKILLS CATEGORY

“I enjoy the challenges the most – this role requires a lot of thinking, decision making, quick reflexes, and problem-solving. This is what makes it challenging. It’s different every day and I love it!”

Junior Aircraft Maintenance EngineerPearlyn KhooHawker Pacific Asia Pte Ltd

THE ROAD LESS TRAVELLED

A petite young woman, Pearlyn Khoo does not look like the typical Junior Aircraft Maintenance Engineer. Her daily job role involves removing and installing components of an airframe, performing routine inspections, greasing and lubricating, and opening floorboards – all physically-demanding tasks that typically draw men to the occupation.

Pearlyn’s entry into the Aerospace sector took place almost by chance. While still studying at Temasek Polytechnic, she was offered the opportunity to take part in a career placement programme by Hawker Pacific Asia. Although she had plans to further her education at a university before entering the workforce, she decided to grasp the opportunity to jump straight into a full-time role in order to fulfill a lifelong goal of working with aircrafts.

In doing so, at the age of 19, she became one of the youngest women to work in a largely male-dominated environment. “Yes, it is definitely more challenging – there aren’t many women in this role because it’s a very physically demanding job,” she explains.

She encountered many different reactions along the way, ranging from those who were convinced she would never make the cut as an engineer, to those who wholeheartedly supported her journey.

Despite the challenges, she chose to remain focused on her own goals and to enjoy every moment of her journey. “I enjoy the challenges the most – this role requires a lot of thinking, decision making, quick reflexes, and problem-solving. This is what makes it challenging. It’s different every day and I love it!”

Her plans to further her career involve skills upgrading to obtain key qualifications that will allow her to take on more responsibilities. She has set her sights on the local aircraft engineering B1 license, hoping to obtain it within the next three years – while simultaneously working towards the European Aviation Safety Agency (EASA) and Federal Aviation Administration (FAA) licenses. After which, she plans to pursue a B2 (Avionics) license. “Being a B1/B2 engineer will make me more marketable in this sector,” explains Pearlyn.

Ultimately, she says, she is happy with her decision to pursue her dream career, and encourages other women who share similar interests to follow their passion. “My advice would be to ignore what others say, especially about females being unsuitable to become engineers. You can be exactly who you want to be.”

Aircraft Maintenance Engineer Apprentice

Aircraft MaintenanceAircraft Maintenance

2019

The General Worker/Operator performs housekeeping tasks, meeting the organisational requirements to ensure work space efficiency and effectiveness.

He/she takes instructions from his section lead and performs all general duties as required.

The General Worker/Operator also assists in moving aircraft components, equipment and materials from the store to the respective work areas.





• Work in a Team


• Adapt to Change








• Perform General Housekeeping Duties to Maintain Clean Environment


The Trainee Maintenance Technician is an individual learning the job, and performs aircraft maintenance tasks under supervision and in accordance with relevant technical manuals, company procedures and specified safety precautions.

He/she assists the team leader to ensure all housekeeping tasks and requirements are maintained.

The Trainee Maintenance Technician also attends classroom and practical lessons as required and sits for the requisite qualifying knowledge and practical tests.





• Work in a Team


• Adapt to Change










General Worker/OperatorTrainee Maintenance Technician


2221

The Technician (Mechanical) performs maintenance work on all related systems, in accordance with technical manuals and organisational procedures, and documents all the tasks completed. The Technician (Mechanical) also performs continuous process improvement.

He/she may also be authorised by the company to perform quality control and assist in non-destructive testing functions in accordance with organisational procedure.

Quality Control:He inspects parts received (from suppliers) for conformity to specifications as stated and registers non-conformity as required.

He monitors and ensures smooth flow of parts for inspection to avoid bottlenecks.

He also maintains the organisation’s technical library.

He receives, inspects and documents incoming materials, spares and components and ensures specification conformity and proper storage in accordance to organisational requirements.

He also performs despatch inspection, packs, prepares shipping documents and arranges delivery with transport companies to send the serviced items to their respective owners.

Non-Destructive Testing (Level 1):He maintains all non-destructive test equipment at their required functionality to perform the tests specified in the works instructions.

He prepares and determines the acceptance of surface condition of parts and components prior to conducting the appropriate tests.

He also liaises with engineering, inspection and other personnel as required to assist in researching and solving NDT process problems.



Maintenance • Maintain Aircraft Cabin Equipment and Furnishings

• Maintain Aircraft Fuel and Engine Systems

• Maintain Airframe Systems

• Maintain Composite Structures

• Maintain Sheet Metal Structures

• Perform Aircraft General Maintenance

• Perform Electrical Wiring Interconnection System Maintenance

• Perform Welding


People and Relationship Management

• Communicate and Relate Effectively at the Workplace

• Work in a Team


• Adapt to Change






SKILL

The Store Assistant is responsible for updating stock levels in the inventory data system.

He/she is aware of the importance of inventory control and maintains adequate stock levels to avoid overstocking, obsolescence and aged lots.

He is familiar with the store layout and rotates stock in accordance with organisational guidelines to avoid wastage, and ensures handling and storage meets the required standards.

The Store Assistant ensures all areas of the stores are clean and tidy at all times.




• Work in a Team


• Adapt to Change








• Perform Basic Safety Practices and Documentation


SKILLS CATEGORY

Technician (Mechanical)Store Assistant


2423

The Technician (Avionics) performs maintenance work on all avionics systems, in accordance with technical manuals and organisational procedures, and documents all the tasks completed. The Technician (Avionics) also performs continuous process improvement.

He/she may also be authorised by the company to perform quality control in accordance with organisational procedure.

Quality Control:He inspects parts received (from suppliers) for conformity to specifications as stated and registers non-conformity as required.







Maintenance • Maintain Aircraft Communication Systems

• Maintain Aircraft Electrical Systems

• Maintain Aircraft Environmental Systems

• Maintain Aircraft Fuel and Engine Electrical Systems

• Maintain Aircraft Instrument Systems

• Maintain Aircraft Navigation and Autoflight (Automated Flight) Systems

• Maintain Airframe Electrical Systems


• Perform Electrical Measurements

• Perform Electrical Terminations and Connections




• Work in a Team


• Adapt to Change




Planning and Implementation • Display Critical Thinking and Analytical Skill




Productivity and Innovation • Apply Basic ‘Lean’ Techniques in the Workplace


• Apply Lean Thinking in the Workplace

Quality • Apply ISO 9001 Quality Management System to Audit Requirements

• Apply Quality Systems

• Conduct Internal Audits on Management System

Specialised Processes • Perform Eddy Current Inspections (Basic)

• Perform Liquid Penetrant Inspections (Basic)

• Perform Magnetic Particle Inspections (Basic)

• Perform Radiographic Inspections (Basic)

• Perform Ultrasonic Inspections (Basic)

Workplace Safety and Health • Perform Basic Safety Practices and Documentation

• Apply Workplace Safety and Health Practices


Technician (Avionics)Technician (Mechanical)


2625

The Planning Assistant prepares sub-contract orders for outsourced repair works and procurement, and checks the accuracy of invoices received in consultation with the purchasing departments. He/she submits warranty claims to the original equipment manufacturer (OEM) and resolves disputes in consultation with various departments as required.

The Planning Assistant also performs continuous process improvement and participates in problem-solving teams with internal departments in the organisation.




• Work in a Team


• Adapt to Change








Project Management • Perform Project Planning














Planning AssistantTechnician (Avionics)


2827

Technical and Engineering Fundamentals

• Apply Principles of Aerodynamics (Basic)

• Apply Principles of Digital Techniques (Basic)

• Apply Principles of Electrical Fundamentals (Basic)

• Apply Principles of Gas Turbine Engine (Basic)

• Apply Principles of Human Factors

• Apply Principles of Turbine Aeroplane Aerodynamics, Structures and Systems (Basic)

• Perform Aerospace Maintenance Practices (Basic)

• Select Aerospace Materials and Hardware (Basic)


• Supervise Manufacturing Work for Workplace Safety and Health


The Category A (Cat A) Certifying Technician performs minor and simple scheduled line and base maintenance tasks within the limit specified in the authorisation certificate.

He/she tests serviceability of aircraft line replacement units using test switches, built-in test equipment (BITE) and other specialised test equipment. He also carries out routine fluid servicing of hydraulic and other systems.

The Cat A Certifying Technician participates in problem-solving teams with internal departments and performs continuous process improvement.

He is authorised to issue certificates of release to service, following minor scheduled line, and completion of simple tasks in line and base maintenance, within the limit of tasks specified in the authorisation certificate.

Analytical, Conceptual and Evaluative • Solve Problems and Make Decisions at Supervisory Level

Human Resource • Assess Competence

• Facilitate Workplace Learning


• Apply Principles of Aviation Legislation


Maintenance • Maintain Aeroplane Propeller (Basic)


Operations Planning • Plan Resources to Meet Production Processes

• Use Hand Tools

People and Relationship Management • Facilitate Effective Communication and Engagement at the Workplace

• Facilitate Effective Work Teams


• Apply Emotional Competence to Manage Self and Team at the Workplace

• Develop Personal Effectiveness at Supervisory Level




• Supervise Work Improvement Processes





Cat A Certifying TechnicianCat A Certifying Technician


3029



Personal Managementand Development











• Perform Calibration and Testing for Measuring Instruments

• Perform Visual Testing

• Supervise Quality Procedures

Specialised Processes • Perform Eddy Current Inspections (Advanced)

• Perform Liquid Penetrant Inspections (Advanced)

• Perform Magnetic Particle Inspections (Advanced)

• Perform Radiographic Inspections (Advanced) • Perform Ultrasonic Inspections (Advanced)




The Senior Technician (Mechanical) supervises a team of technicians performing maintenance tasks, investigates faults and failures of related systems and proposes appropriate remedial actions to restore those systems to required working order.

The Senior Technician (Mechanical) mentors and conducts appropriate training for trainee aircraft technicians and engages in continuous process improvement.

He/she may also be authorised by the company to perform quality control and non-destructive testing functions in accordance with organisational procedure.

Quality Control:He supervises the visual inspection of all deliveries in accordance with stipulated inspection procedures to ensure compliance to the purchase and repair requirements, and ensure that non-conformance reports are filed when required.

He conducts audits to ensure that all repair work done on systems and components are in accordance with the Original Equipment Manufacturer (OEM) and organisation’s prescribed procedures and standards and ensures that non-conformances are tracked and actions are taken to rectify them.

Non-Destructive Testing (Level 2):He performs visual inspection and non-destructive testing of welds, forgings, casting and machined parts in accordance with company procedures, customers’ requirements and other contractual documents and maintains accurate records of all inspection activities.

He ensures that all non-destructive testing is carried out in accordance with quality standards as stated in respective manuals and also ensures compliance with the environmental and health safety standards.







Maintenance • Maintain Aircraft Cabin Equipment and Furnishings

• Maintain Aircraft Fuel and Engine Systems

• Maintain Airframe Systems

• Maintain Composite Structures


• Perform Electrical Wiring Interconnection System (EWIS) Maintenance


• Perform Welding

• Perform Welding Inspections

Operations Production • Plan Resources to Meet Production Processes

• Use Hand Tools



Senior Technician (Mechanical)Senior Technician (Mechanical)


3231















The Senior Technician (Avionics) supervises a team of technicians performing maintenance tasks, investigates faults and failures of avionic systems and proposes appropriate remedial actions to restore the systems to required working order.

The Senior Technician (Avionics) mentors and also conducts appropriate training for trainee avionics technicians and engages in continuous process improvement.

He/she may also be authorised by the company to perform quality control functions in accordance with organisational procedure.

Quality Control:He supervises the visual inspection of all deliveries in accordance with stipulated inspection procedures to ensure compliance to the purchase and repair requirements, and that non-conformance reports are filed when required.

He conducts audits to ensure that all repair work done on systems and components are in accordance with the original equipment manufacturer (OEM) and organisation’s prescribed procedures and standards, and ensures that non-conformances are tracked and actions are taken to rectify them.







Maintenance • Maintain Aircraft Communication Systems

• Maintain Aircraft Electrical Systems

• Maintain Aircraft Environmental Systems

• Maintain Aircraft Fuel and Engine Electrical Systems

• Maintain Aircraft Instrument Systems

• Maintain Aircraft Navigation and Autoflight (Automated Flight) Systems

• Maintain Airframe Electrical Systems





Operations Production • Plan Resources to Meet Production Processes

• Use Hand Tools








Senior Technician (Avionics)Senior Technician (Avionics)


3433

The Licensed Aircraft Maintenance Engineer – Category C (Cat C) manages aircraft maintenance tasks to ensure conformity to the maintenance manual as well as regulatory requirements, and issues certificates of release to service, following base maintenance on aircraft.

He/she is responsible for the promotion and practice of a safety culture amongst the maintenance teams and participates in quality improvement activities.

He conducts continuous improvements on maintenance tasks for on-time delivery and man-hour saving, develops strategies and priorities for critical customer issues, participates in problem-solving, leads regular reviews with key suppliers and establishes best practices on process improvements to enhance productivity.

The Licensed Aircraft Maintenance Engineer - Cat C is also responsible for developing and conducting training for new hires.

Human Resource • Appraise and Evaluate Staff

• Assess Competence

• Develop and Review Competency-Based Assessments

• Develop On-the-Job Training Programmes

Leadership • Lead Team Leaders to Develop Business Strategies and Governance Management




People and Relationship Management • Develop a Work Team

• Lead Workplace Communication and Engagement

People Management and Development • Manage Workplace Challenges with Resilience




Productivity and Innovation • Apply Eight Disciplines (8D) Methodology Problem-solving Approach

• Apply Failure Mode and Effect Analysis

• Apply Guided Innovation and Improvement Methods

• Implement Lean Six Sigma

• Manage Enterprise Productivity Improvement Methodologies

• Manage Productivity Improvement to Achieve Business Objectives


Project Management • Apply Project Management Skill

Quality • Implement Quality Procedures



The Planning Supervisor prepares sub-contract requisitions for outsourced repair works, processes and monitors repairs and warranties and generates bills of materials.

He/she plans maintenance works, releases and updates maintenance orders. He also schedules and conducts regular reviews with key vendors and sub-contractors.

The Planning Supervisor also performs continuous process improvement and participates in problem-solving teams with other departments within the organisation.
















Project Management • Apply Project Cost Management Techniques

• Apply Project Scope Management Techniques

• Apply Project Time Management Techniques

• Implement Project Administration Processes

• Perform Project Planning





Licensed Aircraft Maintenance Engineer - Cat CPlanning Supervisor


3635

A Licensed Aircraft Maintenance Engineer – B1 (Mechanical)’s primary duties include performing and supervising maintenance activities to ensure work is conducted in an airworthy manner and meets the required quality standards, conducting and certifying aircraft maintenance tasks in compliance with the approved procedures of the Civil Aviation Authority of Singapore, original equipment manufacturer (OEM) and own organisation.

He/she is responsible for the promotion and practice of a safety culture amongst the maintenance teams and participates in quality improvements activities.

He is authorised to issue certificates of release to service for aircrafts, following maintenance of the aircraft structure, power plant, mechanical and electrical systems, and following replacement of avionics line replaceable units that require only simple tests to prove their serviceability.









Maintenance • Maintain Aeroplane Propeller (Advanced)



















• Apply Principles of Aerodynamics (Advanced)

• Apply Principles of Aircraft Aerodynamics, Structures and Systems (Advanced)

• Apply Principles of Digital Techniques (Advanced)

• Apply Principles of Electrical Fundamentals (Advanced)

• Apply Principles of Electronic Fundamentals (Advanced)

• Apply Principles of Gas Turbine Engine (Advanced)


• Apply Principles of Propulsion (Advanced)

• Apply Principles of Turbine Aeroplane Aerodynamics, Structure and Systems (Advanced)

• Perform Aerospace Maintenance Practices (Advanced)

• Select Aerospace Materials and Hardware (Advanced)

Workplace Safety and Health • Supervise Manufacturing Work for Workplace Safety and Health


Licensed Aircraft Maintenance Engineer - B1 (Mechanical)

Licensed Aircraft Maintenance Engineer - Cat C


3837

A Licensed Aircraft Maintenance Engineer – B2 (Avionics)’s primary duties include performing and supervising maintenance activities to ensure work is conducted in an airworthy manner and meets the required quality standards and conducting and certifying aircraft maintenance tasks in compliance with approved procedures of the Civil Aviation Authority of Singapore, original equipment manufacturer (OEM) and their organisation.

He/she is responsible for the promotion and practice of a safety culture amongst the maintenance teams and participates in quality improvement activities.

He is authorised to issue certificates of release to service for aircrafts, following maintenance of avionics and electrical systems.



• Develop and Review Competency-based Assessments























Specialised Processes • Apply Design Techniques for Advanced Composites

• Apply Failure Analysis for Composites

• Apply Repair Techniques for Composites

• Formulate Weldment Quality Requirements

• Manage Welding Operations













Licensed Aircraft Maintenance Engineer - B2 (Avionics)

Licensed Aircraft Maintenance Engineer - B1 (Mechanical)


4039

The Engineering Service Engineer/Technical Service Engineer supports operations by ensuring that all engineering solutions are on schedule. He/she verifies technical reports prepared by the various sections in the organisation and takes appropriate actions to resolve problems arising in consultation with respective original equipment manufacturer/customers.

He also provides direct and timely feedback to customers on troubleshooting procedures and maintenance recommendations.

The Engineering Service Engineer/Technical Service Engineer manages maintenance support requests, and participates in discussions to support the maintenance requirements and resolution of operational problems.

He gathers in-service work progress data, customer requirements and feedback to identify marketing opportunities for the organisation.

He conducts work improvement initiatives and programmes, and supports cost reduction efforts.















• Apply Failure Mode and Effect Analysis (FMEA)






















Engineering Service Engineer/ Technical Service Engineer

Licensed Aircraft Maintenance Engineer - B2 (Avionics)


4241

The Workshop Engineer schedules and manages the appropriate technically qualified personnel to ensure all quality standards and planned commitments are on schedule.

He/she assists in identifying improvements to existing maintenance processes and repair capabilities, and is responsible for implementing them. He also ensures conformity in maintenance works with existing and new processes.

The Workshop Engineer troubleshoots and rectifies defects, investigates root causes and conducts failure analyses, collates data, monitors and tracks issues to resolve technical and service problems that involve all maintenance, repair and operation (MRO) processes.







Maintenance • Formulate Reliable Maintenance Programmes

• Manage Maintenance Support




































Workshop Engineer


4443

Engineer (NDT Level 3) ensures that the organisational non-destructive testing (NDT) inspection systems meet regulatory requirements and all NDT inspections comply with requirements of customers and EN 4179, NAS 410, NADCAP and/or original equipment manufacturer, as appropriate.

He/she performs NDT on products, monitors results of NDT for trends and corrective actions, and conducts quality audits to ensure compliance to the Engineering Standards Manual and NDT requirements.

The Engineer (NDT Level 3) conducts relevant training to NDT personnel in the organisation to maintain their knowledge currency.














Productivity and Innovation • Apply Eight Disciplines Methodology Problem-solving Approach





• Manage Process Improvement





Specialised Processes • Manage Non-destructive Testing Operations (NDT Level 3)





• Manage Project Quality

• Manage Project Resources

• Manage Project Risk

• Manage Project Stakeholder Relations

• Manage Project Team

• Manage Project Timeline





















Engineer (NDT Level 3)Workshop Engineer


4645












• Geometric Dimensioning and Tolerancing

• Manage Advanced Metrology and Quality Assurance

• Manage Quality System and Processes

• Review Advanced Metrology Systems to Determine Measurement Requirements


• Apply Engineering Optics and Optical Metrology










• Conduct Image Processing and Industrial Vision Inspections • Maintain Aeroplane Propeller (Advanced)



Workplace Safety and Health • Develop a Workplace Safety and Health Management System Implementation Plan



The Quality Engineer implements the organisation’s Quality Management System and Safety Management System to ensure compliance with regulatory and customers’ requirements.

He/she conducts internal and external quality and Environment, Health and Safety and Safety Management Systems audits and investigates work-induced defects. He ensures all repair work done on systems and components are in accordance with the original equipment manufacturer and organisation’s prescribed procedures and standards and ensures that non-conformances are tracked and rectified.

He oversees visual inspections of all deliveries, in accordance with stipulated inspection procedures, to ensure compliance with the purchase and repair requirements, and then ensures follow-up on non-conformities found.

He performs root cause analyses and ensures that corrective and preventive actions are implemented.

The Quality Engineer also manages the organisation’s technical publications and documentation control, and ensures updates to Airworthiness Directives, Service Bulletins, etc. are distributed to workshops and work centres as appropriate.

He reviews and approves work instructions and standard operating procedures, provides guidance, training and coaching to Quality Inspectors and conducts airworthiness-related training when required. He may also be authorised by the company, in accordance with procedure acceptable to the Authority, to certify aircraft components for release to service (Fulfil Part SAR-145.35 and AC 145-2(3) requirements).









Operations Production • Develop Machine Health Monitoring Techniques









Quality EngineerQuality Engineer


4847


• Manage Project Costs

• Manage Project Procurement


• Manage Project Scope





Supply Chain and Logistics Management

• Inventory Management

• Manage Enterprise Resource Planning

• Manage Supply Chain Operations

• Managing Warehouse Operations

• Solve Problems using Operations Research Techniques



The Planning Executive monitors project statuses and engages engineers and technicians to ensure adherence to project timelines and schedules. He/she establishes maintenance schedules that include releasing work orders, maintaining work orders and monitoring maintenance work to ensure on-time delivery according to customers’ requirements. He also monitors and coordinates timely arrival of normal and aircraft on ground (AOG) spares to meet flowchart targets.

He liaises with customers, the hangar and workshops for all maintenance planning matters. He carries out planning, provisioning and ordering of all spares and consumables and conducts sourcing of vendors, develops supplier capabilities and carries out contract negotiations to support organisation’s maintenance, repair and operation activities.

The Planning Executive ensures continued competitiveness and improvement of existing processes by participating in problem-solving teams with internal departments. He also conducts training for new hires.








Operations Planning • Establish Organisational Planning and Scheduling of Production







Productivity and Innovation • Apply Guided Innovation and Improvement Methods







Planning ExecutivePlanning Executive


5049


























• Maintain Aeroplane Propeller (Advanced)



Workplace Safety and Health • Design Safety and Risk Management in Engineering

• Develop a Workplace Safety and Health Management System Implementation Plan


The Assistant Foreman/Lead Maintenance Engineer/Superintendent provides leadership to personnel supporting aircraft maintenance activities.

He/she assigns Licensed Aircraft Engineers and technical personnel as necessary to accomplish maintenance functions in accordance with relevant technical data, original equipment manufacturer’s manuals and regulatory requirements. As a subject matter expert, he is responsible for implementing works instructions, quality control, repair and test documents, and solutions to technical engineering issues. He also works proactively to eliminate risks through a sound understanding of Environment, Health and Safety and Safety Management Systems.

He participates in technical and programme reviews and ensures documentation of all technical data generated for assigned tasks are consistent, and in compliance, with the engineering policies and procedures of the organisation, customers as well as the regulatory authorities.

The Assistant Foreman/Lead Maintenance Engineer/Superintendent also embraces a continuous improvement culture.

He may be authorised by the company as a Licensed Aircraft Maintenance Engineer - Category C (Cat C).

A Licensed Aircraft Maintenance Engineer - Cat C manages the maintenance tasks of aircrafts to ensure conformity to the maintenance manual as well as regulatory requirements, and issues certificates of release to service, following base maintenance on the aircrafts.










• Manage Technical Services Support



People Management and Development • Develop Personal Effectiveness at Managerial Level

• Manage Workplace Challenges with Resilience




Assistant Foreman/ Lead Maintenance Engineer/Superintendent

Assistant Foreman/ Lead Maintenance Engineer/Superintendent


5251


























Workplace Safety and Health • Develop a Workplace Safety and Health Management System (WSHMS) Implementation Plan


The Senior Engineering/Technical Service Engineer is accountable for technical services and support matters on all day-to-day operations, including the required equipment, tooling, functional testing and troubleshooting.

He/she is also responsible for following up with engineering evaluation/recommendations, as appropriate, and liaising with original equipment manufacturer for further technical advice and resolution as needed. He works closely with the in-house customer support personnel and customers on all engineering matters.

The Senior Engineering/Technical Service Engineer facilitates quality improvement activities and reviews, and recommends publications for the in-house technical library.








Maintenance • Manage Technical Services Support















Senior Engineering Service Engineer/ Senior Technical Service Engineer

Senior Engineering Service Engineer/ Senior Technical Service Engineer


5453




























The Senior Workshop Engineer leads and supervises components and systems workshop personnel, and ensures quality standards and deadlines are met.

He/she is responsible for ensuring conformity with all existing and new processes, and leads work teams in identifying improvements to existing maintenance processes and repair capabilities, and oversees their implementation.

The Senior Workshop Engineer leads in troubleshooting and rectification of defects, investigates their root causes and conducts failure analyses, collates data, monitors and tracks to resolve technical and service problems involving repair processes.

He is also involved in ‘lean’ activities and continuous improvement programmes.

The Senior Workshop Engineer is responsible for training new hires and in-house personnel on existing and new maintenance, repair and operations procedures.























Senior Workshop EngineerSenior Workshop Engineer


5655









Specialised Processes • Manage Non-destructive Testing Operations (Level 3)



The Senior Engineer (NDT Level 3) manages the organisational non-destructive testing (NDT) inspection systems to meet regulatory requirements and ensures all NDT inspections comply with requirements of the customer and EN 4179, NAS 410, NADCAP and/or original equipment manufacturer (OEM), as appropriate.

He/she oversees NDT processes and ensures that all shipments of finished components are in compliance with all requirements.

He develops special process control plans, as well as manages and maintains equipment and operator certification programmes.

He monitors the results of NDT for trends and corrective actions, and conducts quality audits to ensure compliance to the Engineering Standards Manual and NDT requirements.

The Senior Engineer (NDT Level 3) also conducts relevant training to NDT personnel in the organisation to maintain their knowledge currency.





















Senior Engineer (NDT Level 3)Senior Engineer (NDT Level 3)


5857










• Geometric Dimensioning and Tolerancing















• Conduct Image Processing and Industrial Vision Inspections






• Manage a Workplace Safety Management System


The Senior Quality Engineer develops the organisation quality system, and manages internal and external supplier audits and certifications.

He/she also takes part in quality investigation, impact analyses and first article inspection processes. He oversees the technical library to ensure the Maintenance Organisation Exposition, Quality Management System, Safety Management System and Training Manual are updated.

He sanctions alternative processes and tooling, and leads the implementation of new inspection technologies to improve processes, reliability and productivity.

The Senior Quality Engineer is responsible for training new hires and ensuring individual proficiency levels are maintained. He drives continuous improvement through the use of process improvement tools. He may also be authorised by the company, in accordance with procedures acceptable to the Authority, to certify aircraft components for release to service.























Senior Quality EngineerSenior Quality Engineer


6059
















• Manage Warehouse Operations




The Senior Planning Executive analyses contractual agreements, formulates maintenance plans, with consultation with customer as appropriate, generates rolling forecast and evaluates advanced costing processes and procedures to resolve issues and support activities.

He/she generates performance reports and data to monitor and validate the maintenance progress. The Senior Planning Executive drives changes and continuous improvement using work improvement methodologies to bring the organisation to the required standard. He drives continuous improvement on maintenance tasks for on-time delivery and man-hour savings, develops strategies and priorities for critical customer issues, facilitates problem-solving, leads regular reviews with key suppliers and establishes best practices for process improvement to enhance productivity.

The Senior Planning Executive is also responsible for developing and conducting training for new hires.




















Senior Planning ExecutiveSenior Planning Executive


6261

Planning and Implementation • Develop and Drive Organisational Vision, Mission and Values


• Plan, Manage and Control Projects

• Steer Programmes


• Apply Eight Disciplines Methodology Problem-solving Approach












• Design Safety and Risk Management in Engineering










The Foreman/Operations Manager/Programme Manager oversees and provides guidance on maintenance, repair and inspection of aircrafts.

He/she supervises all maintenance personnel and optimises the use of available manpower and other resources to meet functional, business, and organisational objectives. He manages Licensed Aircraft Engineers and technical personnel to accomplish maintenance functions, in accordance with relevant technical data, original equipment manufacturer’s manuals and regulatory requirements. As a subject matter expert, he is responsible for developing works instructions, quality control, repair and test documents, and establishing solutions to technical engineering issues. He also demonstrates awareness and understanding of Environment, Health and Safety and Safety Management Systems and works proactively to eliminate risks.

The Foreman/Operations Manager/Programme Manager drives continuous improvement in the facility, either individually or as part of a team that includes operations, quality and materials procurement personnel. He works with the operations team to develop and drive cost saving measures.

Achieve Results • Monitor Organisational Performance and Develop Reward Strategies to Lead Achievement of Results

Business Continuity Management • Provide Leadership during Crisis Situations

Change Management • Lead Change Management

Communications • Advocate Organisation’s Interests

• Maintain Relationships with Stakeholders

Develop People • Lead Organisational Succession Planning, Capability Development and Employee Engagement


• Develop a Workplace Learning Plan

Innovation • Lead and be Accountable for Innovation within the Organisation

Knowledge Management • Direct Knowledge and Information Management Strategies

Leadership • Lead Organisation to Develop Organisational Strategic Priorities, Culture and Governance






People and Relationship Management • Establish Organisational Relationships and Lead Organisational Diversity



Foreman/Operations Manager/Programme Manager

Foreman/Operations Manager/Programme Manager


6463












• Conduct Internals Audit on Management System

• Design Quality Systems















Workplace Safety and Health • Design and Lead Workplace Safety and Health Systems





The Quality Manager defines quality assurance (control and inspection standards) for the organisation and manages all quality assurance (control and inspection) personnel.

He/she manages the development, review and compliance with the organisational and repair station‘s quality system, Maintenance Organisation Exposition, Safety Management System and training manuals with reference to the regulatory requirements.

He works closely with all functional departments to meet regulatory and customers’ requirements, while establishing business strategies to support long term developments and demands.

The Quality Manager also manages the implementation of new inspection technologies to achieve process, reliability and productivity improvements and drives continuous improvement through the use of process improvement tools.





















Quality ManagerQuality Manager


6665


















Quality • Manage Quality System and Processes
















The Programme Director/Senior Operations Manager is responsible for managing all aircraft servicing and recovery operations and implementation of facility and equipment maintenance programmes.

He/she prioritises workload distributions, enforces workplace safety and health regulations, assures quality standards, and develops and oversees continuous improvement processes.

The Programme Director/Senior Operations Manager develops the operations budget and capital investment plans, and manages the division within the approved budget. He coordinates with other departments on all matters to ensure smooth operation of the division and on-time delivery to customers.

The Programme Director/Senior Operations Manager coaches, counsels and appraises staff performance, resolves disciplinary matters, identifies manpower needs, as well as recruits, develops and motivates employees for the division.













Programme Director/Senior Operations ManagerProgramme Director/Senior Operations Manager


6867

The General Manager/Managing Director/Vice President (Accountable Manager) is responsible for the smooth running and profitability of the organisation.

He/she provides direction and makes decisions to ensure all maintenance tasks carried out by the various divisions within the organisation meet air authorities’ airworthiness requirements. He also establishes and promotes the organisation’s safety and quality policies, as stipulated by the regulatory authorities, and oversees the progress of implementing remedial actions, and reviews of safety and quality issues.

His duties include ensuring that the necessary finance, manpower resources and facilities are available to perform the maintenance tasks.


Business Continuity Management • Endorse Business Continuity Framework, Strategies, Policies and Plans

• Provide Leadership during Crisis Situations

Business Negotiation • Direct Negotiation Policies and Develop Negotiation Limits





Finance • Endorse Financial and Treasury Management Policies, Systems, Budgets and Plans

• Set Organisation’s Finance Philosophy and Strategies







Planning and Implementation • Define Business Opportunities

• Develop and Drive Organisational Vision, Mission and Values

• Direct and Review Organisational Analysis

• Direct Organisational Strategies and Set Targets

Project Management • Steer Programmes

Risk Management • Endorse Risk Management Philosophy and Strategies

• Endorse the Principles of Corporate Governance and Compliance in the Organisation

• Set Risk Appetite and Risk Goals



OCCUPATIONS PAGE



Maintenance Controller/Technical Operations Representative 72



Quality Engineer 78

Lead Maintenance Engineer 80




Technical Operations Manager 88

Quality Manager 90

Programme Director 92

General Manager/Managing Director/Vice President (Accountable Manager) Fleet Management

69 70

The Planning Assistant prepares sub-contract orders for outsourced repair works and checks the accuracy of invoices received in consultation with the purchasing departments. He/she processes warranty claims and resolves disputes in consultation with various departments, as required.

The Planning Assistant also participates in continuous process improvement and problem-solving teams with internal departments in the organisation.




• Work in a Team


• Adapt to Change













“Knowledge of aircraft systems requires experience with hands-on troubleshooting, so one must be prepared to face challenges first-hand. To be in this sector, one needs to be committed for the long haul.”

Project ManagerToo Hin WeeBombardier Aerospace Services Singapore Pte Ltd

REALISING A LIFELONG PASSION

For Too Hin Wee, a career in the Aerospace sector was a childhood dream come true. “Since I was young, I’ve wanted to pursue a career working with aircraft,” he shares. “Right after I completed my National Service in 1998, I joined a local airline company as a Trainee Aircraft Technician. I was posted to the Aircraft Interior Maintenance Section (AIMS) to work on the furnishing of the cabin interior of a Boeing 744 jumbo jet,” he recalls.

His stay there extended over a decade. Finally, after spending almost 13 years with the organisation, he decided that it was time to take up a new challenge. “In 2012, Bombardier began recruitment for their new business aircraft Service Centre in Singapore,” he shares. “Bombardier, as a business jet OEM Service Centre, was something new to me and presented an exciting opportunity to grow,” he says, explaining his decision to work for the OEM.

Today, having spent at least 20 years in Aerospace, he shares that his childhood dream continues to hold strong. In fact, he is now more appreciative of the sector, not just for the opportunities that have come his way but also for the connections he has forged. “Nothing compares to the people in this sector. It is always inspiring to meet and connect with fellow colleagues and friends, to talk with them and share knowledge and experience,” he says warmly.

Indeed, he adds that information sharing is useful, as the Aerospace sector is highly knowledge and skills-based, requiring years of experience to master in order to complete tasks with ease. The Skills Framework comes in handy to help structure the relevant skills within each career track and role.

He also shares that adaptability and good teamwork are equally critical. “In Aerospace, daily operations are very dynamic, and plans can change quickly. Regular, effective communication with the team is essential in order to understand issues and identify the best solutions. The support we have from management helps us resolve even the toughest of challenges – we are an incredibly lucky team,” he shares.

Finally, Hin Wee shares that one must be well-prepared to go the distance for a long, successful career within the sector.

“Knowledge of aircraft systems requires experience with hands-on troubleshooting, so one must be prepared to face challenges first-hand. To be in this sector, one needs to be committed for the long haul,” he advises.

Planning Assistant

71 72

The Planning Supervisor prepares sub-contract requisitions for outsourced repair works, processes and monitors repairs and warranties, and generates bills of materials.

He/she plans maintenance works, releases and updates maintenance orders. He also schedules and conducts regular reviews with key vendors or sub-contractors.

The Planning Supervisor also participates in continuous process improvement and problem-solving teams with other departments within the organisation.

























The Maintenance Controller/Technical Operations Representative performs or supervises maintenance activities to ensure that work is conducted in an airworthy manner and meets the required quality standards.

He/she provides advanced troubleshooting assistance to customers’ maintenance providers and liaises with engineering teams to resolve service difficulties. He provides recommendations for aircraft out of service for maintenance. He coordinates the clearing of minimum equipment list and deferral in the configuration deviation list with customers. He coordinates with the planning team to develop adequate maintenance requirements to meet customer’ requirements.

He is responsible for the promotion and practice of a safety culture amongst the maintenance teams and participates in quality improvements activities.








• Interpret Basic Foreign (FAA/EASA) Part 145 Regulation Requirements



• Perform Aircraft Maintenance Planning


















Maintenance Controller/ Technical Operations Representative

Planning Supervisor

73 74

SKILLS CATEGORY



















SKILL

The Engineering Service Engineer/Technical Service Engineer supports operations by ensuring all engineering solutions are on schedule. He/she verifies the technical reports prepared by the various sections in the organisation and takes appropriate actions to resolve problems arising in consultation with respective original equipment manufacturer for customers.

He provides technical support in the areas of structural, avionics, powerplant, system, interiors and defect analysis.


The Engineering Service Engineer/Technical Service Engineer manages maintenance support requests and participates in maintenance planning discussions to support the maintenance requirements and resolution of operational problems.


He conducts work improvement initiatives and programmes, and supports cost reduction efforts.


• Appraise and Evaluate Staff







Maintenance • Implement Reliability Centred Maintenance in Aviation Maintenance Programme


















Maintenance Controller/Technical Operations Representative

75 76

SKILLS CATEGORY




















SKILL The Planning Executive monitors project status, and engages engineers and technicians to ensure adherence to timeline schedule.

He/she establishes maintenance schedules including releasing work orders, maintaining work orders, monitoring maintenance work to ensure on-time delivery according to customers’ requirements.

He also monitors and coordinates timely arrival of normal and aircraft on ground spares to meet flowchart targets.

He liaises with customers, workshops and other relevant stakeholders for all maintenance planning matters.

He carries out planning, provisioning and ordering of all spares and consumables, sources for vendors, develops supplier capabilities and carries out contract negotiation to support organisation’s maintenance, repair and operations activities.










Maintenance • Perform Aircraft Maintenance Planning
















Planning Executive

77 78


















The Quality Engineer implements the organisation’s Quality Management System and Safety Management System to ensure compliance with regulatory and customers’ requirements. He/she conducts internal and or external quality, and Environment, Health and Safety audits and investigates work-induced defects.

He ensures all repair work done on systems and components are in accordance with the original equipment manufacturer and organisation’s prescribed procedures and standards, and ensures that non-conformances are tracked and rectification actions are taken.

He oversees the visual inspection of all deliveries in accordance with stipulated inspection procedures, to ensure compliance with the purchase and repair requirements, and follow up on non-conformities.

He performs root cause analysis and corrective actions, and ensures that preventive actions are implemented.

The Quality Engineer manages the organisation’s technical publications, documentation control and ensures the updates to Airworthiness Directives, Service Bulletins, etc., are distributed to workshops or work centres as appropriate.

The Quality Engineer reviews and approves work instructions and standard operating procedures.




















Planning Executive Quality Engineer

79 80













• Perform Geometric Dimensioning and Tolerancing















• Image Processing and Industrial Vision Inspections





The Lead Maintenance Engineer provides leadership to personnel supporting aircraft maintenance activities.

He/she manages complex projects and develops project plans to accomplish maintenance functions in accordance with relevant technical data, original equipment manufacturer manuals and regulatory requirements. As a subject matter expert, he is responsible for implementing work instructions, quality control, preparation of documents and solutions to technical engineering issues. He also demonstrates awareness and understanding of Environment, Health and Safety and Safety Management System and works proactively to eliminate risks.

He participates in technical and programme reviews, and ensures proper documentation of all technical data generated for assigned tasks are consistent and in compliance with engineering policies and procedures of the organisation, customers as well as the regulatory authorities.

The Lead Maintenance Engineer also embraces a continuous improvement culture.


























Quality Engineer Lead Maintenance Engineer

81 82

























The Senior Engineering Service Engineer/Senior Technical Service Engineer is accountable for technical services and support matters on all day-to-day operations.

He/she provides technical support in the areas of structural, avionics, powerplant, system, interiors and defect analysis.

He is also responsible for following up with engineering evaluation or recommendation as appropriate, and liaising with various stakeholders for further technical advice and resolution as needed. He works closely with the in-house customer support personnel and customers on all engineering matters.

The Senior Engineering Service Engineer/Senior Technical Service Engineer facilitates quality improvement activities, and also reviews and recommends publications for the in-house technical library.
























Lead Maintenance Engineer Senior Engineering Service Engineer/ Senior Technical Service Engineer

83 84




























The Senior Planning Executive analyses contractual agreements, formulates maintenance plans in consultation with customer as appropriate, generates rolling forecast, and evaluates advanced costing processes and procedures to resolve issues and support activities.

He/she generates performance reports and data to monitor or validate the maintenance progress.

The Senior Planning Executive drives changes and continuous improvement using work improvement methodology to bring the organisation to the required standard. He drives continuous improvements on maintenance tasks for on-time delivery and man-hour savings, develops strategies and priorities for critical customer issues, facilitates problem-solving, leads in regular reviews with key suppliers and establishes best practices on process improvements to enhance productivity.






















Senior Planning ExecutiveSenior Engineering Service Engineer/ Senior Technical Service Engineer

85 86


Project Management • Apply Project Management Skills


















The Senior Quality Engineer develops the organisation quality system and manages internal or external supplier audits and certification.

He/she also takes part in quality investigation, impact analysis and first article inspection processes. He oversees the technical library to ensure that the Maintenance Organisation Exposition, Quality Management System, Safety Management System and training manuals are updated.

He sanctions alternative processes and tooling, and leads the implementation of new inspection technologies to achieve process, reliability and productivity improvements.

The Senior Quality Engineer is responsible for the training of new hires and ensures that individual proficiency levels are maintained. He drives continuous improvement through the use of process improvement tools.













People Management and Development • Develop Personal Effectiveness at Managerial Level • Manage Workplace Challenges with Resilience











Senior Planning Executive Senior Quality Engineer

87 88


Project Management • Apply Project Management Skill • Manage Project Quality




• Manage Project Team • Manage Project Timeline

Quality • Apply ISO 9001 Quality Management System to Audit Requirements • Conduct Internal Audits on Management System










• Apply Principles of Electrical Fundamentals (Advanced) • Apply Principles of Electronic Fundamentals (Advanced)


• Apply Principles of Human Factor



• Perform Image Processing and Industrial Vision Inspections



Workplace Safety and Health • Design Safety and Risk Management in Engineering • Develop a Workplace Safety and Health Management System (WSHMS) Implementation Plan

• Manage a Workplace Safety Management System (WSHMS)

The Technical Operations Manager oversees and provides guidance for maintenance, repair and inspection of aircraft.

He/She supervises all maintenance personnel, and optimises utilisation of available manpower and other resources to meet functional, business, and organisational objectives. He manages technical personnel to accomplish maintenance functions in accordance with relevant technical data, original equipment manufacturer manuals and regulatory requirements.

As a subject matter expert, he is responsible for developing work instructions, quality control, preparing documents and establishing solutions to technical engineering issues. He also demonstrates awareness and understanding of Environment, Health and Safety and Safety Management System and works proactively to eliminate risks.

The Technical Operations Manager drives continuous improvement in the facility, individually or as part of a team that includes operations, quality and materials procurement personnel. He works with the operations team to develop and drive cost-saving measures.























Senior Quality Engineer Technical Operations Manager

89 90


























The Quality Manager defines the quality assurance (control and inspection) standards of the organisation and also manages all quality assurance (control and inspection) personnel.

He/she manages the development and review of the Organisation or Repair Station‘s quality system, Maintenance Organisation Exposition, Safety Management System and training manual with reference to regulatory requirements and ensures compliance.

The Quality Manager manages the implementation of new inspection technologies to achieve process, reliability and productivity improvements and drives continuous improvement through the use of process improvement tools.

He works closely with all functional departments to meet regulatory and customer requirements while establishing business strategies to support long term developments or demands.





• Manage Relationships with Stakeholders


















Technical Operations Manager Quality Manager

91 92
































The Programme Director prioritises workload distribution, enforces workplace safety and health regulations, assures quality standards, and develops and oversees continuous improvement processes.

He/She is responsible for the management of aircraft servicing and recovery operations, and implementation of maintenance programmes of facility and equipment.

The Programme Director develops the operations budget and capital investment plans and manages the division within the approved budget. He coordinates with other departments on all matters to ensure the smooth operation of his division and on-time delivery to customers.

The Programme Director coaches, counsels and appraises staff performance, resolves disciplinary matters, identifies manpower needs, as well as recruits, develops and motivates new hires and existing employees.

















Quality Manager Programme Director

93 94































OCCUPATIONS PAGE

Trainee Maintenance Technician 96


Store Assistant 98

Technician (Component Repair and Overhaul - Mechanical) 99

Technician (Engine/Engine Component Repair and Overhaul) 101

Technician (Component Repair and Overhaul - Avionics) 103


Senior Technician (Component Repair and Overhaul - Mechanical) 106

Senior Technician (Engine/Engine Component Repair and Overhaul) 108

Senior Technician (Component Repair and Overhaul - Avionics) 110



Repair Engineer/Process Engineer 115


Quality Engineer 118



Senior Repair Engineer/Senior Process Engineer 124




Operations Manager/Technical Manager 132

Quality Manager 134

Senior Operations Manager/Senior Technical Manager 136


Programme DirectorAircraft Engine/Component Maintenance

95 96





• Work in a Team


• Adapt to Change








The Trainee Maintenance Technician performs aircraft maintenance tasks under supervision, and in accordance with organisational procedures and safety precautions as specified.

He/she assists the team leader to ensure all housekeeping tasks and requirements are maintained.

The Trainee Maintenance Technician also attends classroom and practical lessons as required, and sits for the requisite qualifying knowledge and practical tests.



“Seek opportunities in every failure you face. I attribute my career to my willingness to learn.”

Cell LeadSuresh S/O DakshnamoorthyThales Solutions Asia Pte Ltd

ADAPTING AND BUILDING A CAREER IN A NEW SECTOR

Prior to embarking on his career at Thales, Suresh had worked in the Marine and Offshore sector with Keppel FELS for five years. With his work experience, as well as possessing a NITEC certificate in Electronics, he took a leap of faith and decided to join the Aerospace sector in search of a change in work environment, sector, and career prospects.

His decision might have been deemed risky by many, but his efforts paid off. Today, he has progressed through the ranks to his current position as a Cell Lead at Thales, where his responsibilities include liaising with subordinates and management, to planning and making improvements to production flows to meet his organisation’s targets.

The drive to learn is something he credits his career successes to. After all, he says, he had absolutely no knowledge or experience of the aviation sector when

he first joined. In comparison, many of his peers had either a Diploma in Aerospace, or at least some related working experience. The real opportunity that kicked off his career in the sector came from his employer, Thales, who offered him the opportunity to receive training through skills upgrading courses. The Skills Framework provided additional guidance by offering information on relevant courses and skills for specific roles and functions within the sector.

“When I switched to Aerospace from Marine and Offshore, my greatest weakness was a lack of aviation knowledge. It was indeed a steep learning curve, but the courses allowed me to equip myself with the latest aviation knowledge,” shares Suresh.

As he became more knowledgeable, his confidence grew – and he was soon promoted, entrusted with taking on greater responsibility. He soon realised, however, that he had another hurdle to clear in order to progress up the ranks. He now had to pick up managerial skills in addition to aviation knowledge.

Again, the skills upgrading courses proved to be useful. “I learned how to communicate with my peers more effectively – and how to be a good ‘people manager’,” shares Suresh.

In pursuit of becoming a better manager and role model, he is currently studying for a Diploma in Commerce (Business Administration) and hopes to pursue a Degree in Management next year, a journey that he believes will open up greater prospects.

To others who are contemplating a career switch, he has this to say: “Seek opportunities in every failure you face. I attribute my career to my willingness to learn.”

Trainee Maintenance Technician

97 98




• Work in a Team


• Adapt to Change










The General Worker/Operator performs housekeeping tasks to meet the organisational requirements on ensuring work space efficiency and effectiveness.


The General Worker/Operator also assists in moving aircraft components, equipment and materials from the store to the respective work areas.





• Work in a Team


• Adapt to Change










The Store Assistant is responsible for updating stock levels in the inventory data system.

He/she is aware of the importance of inventory control and maintains adequate stock levels to avoid overstocking and obsolescence/aged lots.

He is conversant with the store layout, rotates stock in accordance with organisational guidelines to avoid wastage, and ensures handling and storage meet the required standards.



General Worker/Operator Store Assistant

99 100

The Technician (Component Repair and Overhaul - Mechanical) performs maintenance, disassembles, inspects, repairs and overhauls, reassembles and tests aircraft systems and components, in accordance with relevant technical manuals and quality standards.

He/she prepares system components in accordance with technical instructions and takes appropriate corrective actions to restore them to the required performance.

The Component Repair and Overhaul Technician is also a technical resource person in the analysis of system failures when required. He keeps abreast of latest developments of related systems by updating himself through relevant manuals and other publications.

He may also be authorised by the organisation to perform quality control and assist in Non-destructive Testing functions in accordance with organisational procedures.

Quality Control:He inspects parts received (from suppliers) for conformity to specifications as stated using CMM and/or manual gages required for accurate inspection checks and registers non-conformity as required.



He receives, inspects and documents incoming materials, spares and components, ensures specification conformity and proper storage in accordance to organisational requirements.


Non-destructive Testing (Level 1):He maintains all non-destructive test equipment at their required functionality to perform the tests specified in the works instructions.


He also liaises with engineering, inspection and other personnel as required to assist in researching and solving Non-destructive Testing process problems.



Maintenance • Apply Paint on Aircraft and Engine Components

• Maintain Aircraft Hydraulic Components

• Maintain Aircraft Landing Gears

• Maintain Aircraft Pneumatic Components

• Maintain Aircraft Wheels and Brakes

• Maintain Fuel Accessories Components

• Maintain Nacelle Mechanical Structures



• Perform General Engine Workshop Practice




Operations Production • Handle Common Measurement Instruments

• Operate Basic Measuring Devices

• Perform Dimensional and Geometric Measurements

• Set up and Operate Coordinate Measuring Machines

• Use Hand Tools


• Work in a Team


• Adapt to Change





Productivity and Innovation • Apply Basic Lean Techniques In The Workplace






• Perform Geometric Tolerance and Inspection

• Use Precision Measuring Equipment

Specialised Processes • Maintain Composite Structures

• Perform Eddy Current Inspections (Basic)





• Perform Welding



Technician (Component Repair and Overhaul - Mechanical)

Technician (Component Repair and Overhaul - Mechanical)

101 102




• Clean Engine Parts

• Disassemble and Assemble Engines

• Inspect Engine Component Parts

• Maintain Aircraft Electrical Equipment and Accessories




• Perform General Workshop Practices

• Perform Hot Processes


The Technician (Engine/Engine Component Repair and Overhaul) performs maintenance, disassembles, inspects, repairs and overhauls, reassembles and tests aircraft engine systems and components, in accordance with relevant technical manuals and quality standards.

He/she prepares engine system components in accordance with technical instructions, cleans parts using chemical and mechanical processes as required, and takes appropriate corrective actions to restore them to the required performance.

The Technician (Engine/Engine Component Repair and Overhaul) is also a technical resource person in the analysis of engine system failures when required. He keeps abreast of latest developments of related systems by updating himself through relevant manuals and other publications.

He may also be authorised by the organisation to perform quality control and assist in Non-destructive Testing functions in accordance with organisational procedures.

Quality Control:He inspects parts received (from suppliers) for conformity to specifications as stated using CMM and/or manual gages required for accurate inspection checks and registers non-conformance as required.





Non-destructive Testing (Level 1):He maintains all non-destructive test equipment at their required functionality to perform the tests specified in the works instructions.


He also liaises with engineering, inspection and other personnel as required to assist in researching and solving Non-destructive Testing process problems.

OCCUPATION DESCRIPTION SKILLSKILLS CATEGORY

Maintenance • Repair Engine Parts (Machining)

• Repair Engine Parts (Plating)

• Repair Engine Parts (Polishing)

• Repair Engine Parts (Thermal spray)

Manufacturing Processes • Handle, Inspect and Pack Engines and Components

• Rig and De-rig Engine for Tests





• Use Hand Tools


• Work in a Team


• Adapt to Change













Specialised Processes • Perform Eddy Current Inspections (Basic)





• Perform Welding



Technician (Engine/Engine Component Repair and Overhaul)

Technician (Engine/Engine Component Repair and Overhaul)

103 104



Maintenance • Maintain Aircraft Batteries

• Maintain Aircraft Communication Components


• Maintain Aircraft Instruments

• Maintain Aircraft Navigation and Radar Equipment

• Maintain Aircraft Sensing Components




• Perform General Avionics Workshop Practice



• Work in a Team


• Adapt to Change





The Technician (Component Repair and Overhaul - Avionics) performs maintenance, repair, modification and troubleshooting of aircraft electrical/electronic systems and components, in accordance with relevant technical manuals and quality standards.

He/she takes appropriate corrective actions to restore the aircraft electrical/electronic systems and components to the required performance.

The Avionics Technician is a technical resource person in the analysis of failures when required. He keeps abreast of latest developments of avionic systems by updating himself through relevant manuals and other publications.

He may also be authorised by the organisation to perform quality control in accordance with organisational procedures.

Quality Control:He inspects parts received (from suppliers) for conformance to specifications and registers non-conformity as required.
















Technician (Component Repair and Overhaul - Avionics)

Technician (Component Repair and Overhaul - Avionics)

105 106




• Work in a Team


• Adapt to Change












The Planning Assistant prepares purchase orders for outsourced repair works and procurement, and checks the accuracy of invoices received in consultation with the purchasing departments.

He/she submits warranty claims to Original Equipment Manufacturer (OEMs) and resolves disputes in consultation with various departments as required.

The Planning Assistant also engages in continuous process improvement and participates in problem-solving teams with internal departments in the organisation.









• Maintain Aircraft Hydraulic Components

• Maintain Aircraft Landing Gears

• Maintain Aircraft Pneumatic Components

• Maintain Aircraft Wheels and Brakes

• Maintain Fuel Accessories Components

• Maintain Nacelle Mechanical Structures




The Senior Technician (Component Repair and Overhaul - Mechanical) supervises a team of technicians to investigate faults and failures of related systems, and proposes appropriate remedial actions to restore them to required working order.

He mentors and conducts training for trainee technicians of the same trades and also engages in continuous process improvement initiatives.

He/she may also be authorised by the organisation to perform quality control/assurance and Non-destructive Testing functions in accordance with organisational procedures. (Fulfil Part SAR-145.35 and AC 145-2(3) requirement)

Quality Control/Assurance:He supervises the visual inspection of all deliveries in accordance with stipulated inspection procedures to ensure compliance with the purchase and repair requirements, and ensures that non-conformance reports are filed when required.

He conducts audits to ensure that all repair work done on systems and components is in accordance with the Original Equipment Manufacturer (OEM) and organisation’s prescribed procedures and standards, and ensures that non-conformances are tracked and actions are taken to rectify them.

He also assists in tool and equipment calibration, process reviews and supports continuous improvement process and initiatives.

Non-destructive Testing (Level 2):He performs visual inspection and non-destructive testing of welds, forgings, casting and machined parts in accordance with organisational procedures, customers’ requirements and other contractual documents, and maintains accurate records of all inspection activities.

He ensures that all Non-destructive Testing is carried out in accordance with quality standards as stated in respective manuals and also ensures compliance with the environmental and health safety standards.


Planning Assistant Senior Technician (Component Repair and Overhaul - Mechanical)

107 108





• Plan Resources to Meet Production Processes


• Use Hand Tools






















• Perform Radiographic Inspections (Advanced)

• Perform Ultrasonic Inspections (Advanced)

• Perform Welding


• Perform Specialised Processes Maintain Composite Structures





The Senior Technician (Engine/Engine Component Repair and Overhaul) supervises a team of technicians to investigate faults and failures of power plant systems and proposes appropriate remedial actions to restore them to required working order.

He/she mentors and conducts training for trainee technicians of the same trades and also engages in continuous process improvement.

He may also be authorised by the organisation to perform quality control/assurance and Non-destructive Testing functions in accordance with organisational procedures. (Fulfil Part SAR-145.35 and AC 145-2(3) requirement)

Quality Control/Assurance:He supervises the receiving/visual inspection of all deliveries in accordance with stipulated inspection procedures to ensure compliance to the purchase and repair requirements and ensures that non-conformance reports are filed when required. He also formulates/performs inspection/process validation of aircraft parts/systems to ensure compliance with stipulated requirements.

He conducts audits to ensure that all work/repairs done on systems and components are in accordance with the relevant technical data/ Original Equipment Manufacturer (OEM), organisation’s prescribed procedures and standards, and ensures that non-conformances are tracked and actions are taken to rectify them.


Non-destructive Testing (Level 2):He performs visual inspection and non-destructive testing on aircraft parts, components, welds, forgings, casting and machined parts in accordance with organisational procedures, customers’ requirements and other contractual agreement, and maintains accurate records of all inspection activities.

He ensures that all Non-destructive Testing is carried out in accordance with quality standards as stated in respective manuals and also ensures compliance with the environmental and health safety standards.








• Clean Engine Parts

• Disassemble and Assemble Engines

• Inspect Engine Component Parts






• Perform Hot Processes

• Repair Engine Parts (Machining)

• Repair Engine Parts (Plating)

• Repair Engine Parts (Polishing)

• Repair Engine Parts (Thermal spray)



Senior Technician (Engine/Engine Component Repair and Overhaul)

Senior Technician (Component Repair and Overhaul - Mechanical)

109 110


Manufacturing Processes • Handle, Inspect and Pack Engines and Components







• Use Hand Tools





















• Perform Radiographic Inspections (Advanced)

• Perform Ultrasonic Inspections (Advanced)

• Perform Welding












Maintenance • Maintain Aircraft Batteries

• Maintain Aircraft Communication Components


• Maintain Aircraft Instruments

• Maintain Aircraft Navigation and Radar Equipment

• Maintain Aircraft Sensing Components




• Perform General Avionics Workshop Practice






The Senior Technician (Component Repair and Overhaul - Avionics) supervises a team of technicians to investigate faults and failures of related systems, and proposes appropriate remedial actions to restore them to required working order.

The Senior Technician (Component Repair and Overhaul - Avionics) mentors and conducts training for trainee technicians of the same trades, and also engages in continuous process improvement.

He/she may also be authorised by the organisation to perform quality control/assurance functions in accordance with organisational procedures. (Fulfil Part SAR-145.35 and AC 145-2(3) requirement)

Quality Control/Assurance:He supervises the receiving/visual inspection of all deliveries in accordance with stipulated inspection procedures to ensure compliance to the purchase and repair requirements and ensures that non-conformance reports are filed when required. He also formulates/performs inspection/process validation of aircraft parts/systems to ensure compliance to stipulated requirements.

He conducts audits to ensure that all work/repairs done on systems and components is in accordance with the relevant technical data/Original Equipment Manufacturer (OEM), organisation’s prescribed procedures and standards, and ensures that non-conformances are tracked and actions are taken to rectify them.



Senior Technician (Component Repair and Overhaul - Avionics)

Senior Technician (Engine/Engine Component Repair and Overhaul)

111 112



















The Planning Supervisor prepares sub-contract requisitions for outsourced repair works, processes and monitors repairs and warranties and generates bill of materials.

He/she plans maintenance works, releases and updates maintenance orders.

He also schedules and conducts regular reviews with key vendors/sub-contractors.

The Planning Supervisor also performs continuous process improvement and participates in problem-solving with other departments within the organisation.

























Senior Technician (Component Repair and Overhaul - Avionics)

Planning Supervisor

113 114

The Engineering Service Engineer/Technical Service Engineer supports operations by ensuring all engineering solutions are on schedule. He/she verifies the technical reports prepared by the various sections in the organisation and takes appropriate actions to resolve problems arising in consultation with respective Original Equipment Manufacturer (OEMs)/customers.


The Engineering Service Engineer/Technical Service Engineer manages maintenance support requests, participates in maintenance planning discussions to support the maintenance requirements and the resolution of operational problems.


He also conducts cost reduction efforts and participates in quality improvement activities.








Maintenance • Perform General Workshop Practices



People Management and Development























• Apply Principles of Gas Turbine Engines (Advanced)






Engineering Service Engineer/Technical Service Engineer

Engineering Service Engineer/Technical Service Engineer

115 116

The Repair Engineer/Process Engineer coordinates with engineering and other divisions to establish the materials, processes and specifications for use with fabrication, rework and repairs. He/she ensures that all repair tasks are performed in compliance with Original Equipment Manufacturer (OEMs) repair manuals, approved maintenance specifications and documented in accordance with organisational and regulatory requirements.

He embraces a continuous improvement culture through conducting cost reduction and process improvement projects. He provides engineering support and also develops appropriate instructional materials to elevate the skill of existing technicians, and train new hires.








Maintenance • Manage Maintenance Support





































Repair Engineer/Process Engineer Repair Engineer/Process Engineer

117 118




• Develop On-the-job Training Programmes
























The Engineer (NDT Level 3) ensures that the organisational Non-destructive Testing (NDT) inspection systems meet regulatory requirements and all NDT inspections comply with EN 4179/NAS 410/NADCAP/OEM as appropriate and customers’ requirements.

He/she performs NDT on products, monitors results of NDT for trends and corrective actions, and conducts quality audits to ensure compliance to Engineering Standards Manual and NDT requirements.

The NDT (Level 3) Engineer conducts relevant training to NDT personnel in the organisation to maintain their knowledge currency.


The Quality Engineer implements the organisation’s Quality Management System and Safety Management System to ensure compliance with regulatory and customers’ requirements.

He/she conducts internal/external quality and EHS audits, and investigates work-induced defects. He ensures all repair work done on systems and components are in accordance with the Original Equipment Manufacturer (OEM), organisation’s prescribed procedures and standards, and ensures that non-conformances are tracked and actions are taken to rectify them.

He oversees the visual inspection of all deliveries in accordance with stipulated inspection procedures to ensure compliance with the purchase and repair requirements, and he ensures follow-up on non-conformities.

He performs root cause analysis and corrective action, and ensures that preventive actions are implemented.

The Quality Engineer manages the organisation’s technical publications, and documentation control, and ensures updates to Airworthiness Directives and Service Bulletins are distributed to workshops/work centres as appropriate.

The Quality Engineer reviews and approves work instructions and standard operating procedures, provides guidance, training and coaching to Quality Inspectors, and conducts airworthiness related training when required.

He may also be authorised by the organisation in accordance with procedures acceptable by the Authority to certify aircraft components for release to service.




















Engineer (NDT Level 3) Quality Engineer

119 120
































• Manage a Workplace Safety Management System (WSHMS)


The Planning Executive monitors project status, and engages engineers and technicians to ensure adherence to timelines.

He/she establishes maintenance schedules including releasing work orders, maintaining work orders and monitoring maintenance work to ensure on-time delivery according to customers’ requirements.

He also monitors and coordinates timely arrival of normal and AOG spares to meet flowchart targets.

He liaises with customers and workshops for all maintenance planning matters.

He carries out planning, provisioning and ordering of all spares and consumables and conducts sourcing of vendors, develops supplier capabilities and carries out contract negotiation to support organisation’s MRO activities.
























Quality Engineer Planning Executive

121 122











• Manage Inventory







The Senior Engineering Service Engineer/Senior Technical Service Engineer is accountable for all technical services and support matters and provides technical support to all operations including process improvement, troubleshooting and functional testing.

He/she is also responsible for following up with engineering evaluation/recommendation, liaising with Original Equipment Manufacturer (OEMs) for further technical advice and resolution as needed and communicating with in-house customer support personnel and customers on engineering matters.

The Senior Engineering Service Engineer/Senior Technical Service Engineer facilitates cost reduction efforts and quality improvement activities.

He also reviews relevant technical publications and drives adoption of recommendations as necessary.






















Planning Executive Senior Engineering Service Engineer/Senior Technical Service Engineer

123 124






















The Senior Repair Engineer/Senior Process Engineer provides leadership to all personnel engaged in repair activities which may include composite and welding. He/she develops and reviews repair procedures, and ensures all repair tasks are performed in compliance with relevant technical data, OEM’s repair manuals and documented in accordance with organisational and regulatory requirements.

He embraces a continuous improvement culture and also leads in reviews of composite repair and welding procedures.






















Senior Engineering Service Engineer/Senior Technical Service Engineer

Senior Repair Engineer/Senior Process Engineer

125 126



























The Senior Engineer (NDT Level 3) manages the organisational Non-destructive Testing (NDT) inspection systems to meet regulatory requirements and ensures all NDT inspections comply with EN 4179/NAS 410/NADCAP/OEM as appropriate and customer requirements.

He/she oversees NDT processes and ensures that all shipments of finished components are in compliance with all requirements.

He develops special process control plans, as well as manages and maintains equipment and operator certification programmes.

He monitors results of NDT for trends and corrective actions, and conducts quality audits to ensure compliance to Engineering Standards Manual and NDT requirements.

The Senior Engineer (NDT Level 3) conducts relevant training to NDT personnel in the organisation to maintain their knowledge currency.





















Senior Repair Engineer/Senior Process Engineer Senior Engineer (NDT Level 3)

127 128












The Senior Quality Engineer develops the organisation quality system and manages internal/external supplier audits and certification.

He/she also takes part in quality investigation, impact analysis and first article inspection processes. He oversees the technical library ensuring the Maintenance Organisation Exposition, Quality Management System, Safety Management System and training manual are updated.

He sanctions alternative processes and tooling, and leads the implementation of new inspection technologies to achieve process, reliability and productivity improvements.

The Senior Quality Engineer is responsible for the training of new hires and ensures that individual proficiency levels are maintained. He drives continuous improvement through use of process improvement tools. He may also be authorised by the organisation in accordance with procedures acceptable by the Authority to certify aircraft components for release to service. (Fulfil Part SAR-145.35 and AC 145-2(3) requirement)
























Senior Engineer (NDT Level 3) Senior Quality Engineer

129 130






























The Senior Planning Executive analyses contractual agreements, formulates maintenance plans through consultation with customers as appropriate, generates rolling forecast, and evaluates advanced costing processes and procedures to resolve issues and support activities.

He/she generates performance reports and data to monitor/validate the maintenance progress.

The Senior Planning Executive drives changes and continuous improvement using work improvement methodology to bring the organisation to the required standards. He drives continuous improvements on maintenance tasks for on-time delivery and man-hour savings, and develops strategies and priorities for critical customer issues. He participates in problem-solving, leads in regular reviews with key suppliers and establishes best practices on process improvements to enhance productivity.





















Senior Quality Engineer Senior Planning Executive

131 132




















The Operations Manager/Technical Manager oversees and provides guidance for maintenance, repair and overhaul of aircraft components.

He/she manages the assignment of technicians as necessary to accomplish maintenance functions in accordance with Original Equipment Manufacturer (OEMs) manuals and regulatory requirements. He supervises all maintenance personnel, and optimises utilisation of available manpower and other resources to meet functional, business and organisational objectives.

As a subject matter expert, he is responsible for approving work instructions, quality control, repair and test documents, establishing solutions to technical engineering issues, troubleshooting and repairing complex test equipment, and conducting root cause analysis.

He also demonstrates awareness and understanding of Environment Health and Safety/Safety Management System and works proactively to eliminate risks.

The Operations Manager/Technical Manager drives continuous improvement in the facility, individually or as part of a team that may include operations, quality and materials procurement personnel. He works with the operations team to develop and drive cost saving measures.



















Senior Planning Executive Operations Manager/Technical Manager

133 134





























The Quality Manager defines the quality assurance of the organisation and also ensures that the technical qualification of personnel meets regulatory requirements.

He/she manages the development and review of the organisation/repair station‘s quality system, Maintenance Organisation Exposition, Safety Management System and training manual, with reference to the regulatory requirements and ensures compliance.

He works closely with all functional departments to meet regulatory and customer requirements while establishing business strategies to support long-term developments/demands.

The Quality Manager manages the implementation of new inspection technologies to achieve process, reliability and productivity improvements and drives continuous improvement through the use of process improvement tools.
















• Develop Personal Effectiveness at Managerial Level





Operations Manager/Technical Manager Quality Manager

135 136































The Senior Operations Manager/Senior Technical Manager leads and oversees the operation of his/her division ensuring all maintenance activities such as assembly, disassembly, functional test of the systems and components are performed in accordance with Original Equipment Manufacturer (OEMs) technical manuals, organisational and regulatory requirements.

He ensures that all warranty claims are investigated, validated and followed up as deemed necessary. He holds regular technical coordination meetings with operators to keep abreast of work scope requirements.

The Senior Operations Manager/Senior Technical Manager also develops and oversees continuous improvement processes.



















Quality Manager Senior Operations Manager/Senior Technical Manager

137 138























The General Manager/Managing Director/Vice President (Accountable Manager) ensures all maintenance tasks are carried out by the organisation and meet the airworthiness requirements.

He/she also establishes the organisation’s safety and quality policies as stipulated by the regulatory authorities, and oversees the progress of remedial actions, review of safety and quality issues. The General Manager/Managing Director/Vice President (Accountable Manager) is responsible for the operational management of the facilities, and he provides directions and decisions to meet customer service, regulatory standards and compliance requirements. His duties include ensuring necessary finance, manpower resources and availability of facilities for the performance of the maintenance tasks.



























General Manager/ Managing Director/Vice President (Accountable Manager)

Senior Operations Manager/Senior Technical Manager

139 140

OCCUPATIONS PAGE

Trainee Process Technician 142


Store Assistant 144

Process Technician (Engine Build/Machining/Quality Control/Non-Destructive Testing (Level 1)) 145


Process Specialist/Team Leader (Engine Build/Machining/Quality Control/Non-Destructive Testing (Level 2)) 148


Manufacturing Engineer/Production Engineer 151


Quality Engineer 154


Senior Manufacturing Engineer/Senior Production Engineer 158




Operations Manager/Manufacturing Manager/Production Manager 165

Quality Manager 167

Senior Operations Manager/Senior Manufacturing Manager/Senior Production Manager 169


NotesManufacturing

142141

Engineering ManagerLim Wee LongUTC Aerospace Systems

LIFELONG LEARNING AT ANY AGE

Lim Wee Long spent close to two decades carving out his career in the Aerospace sector – a journey that has led him to his current role where he manages the New Product Introduction (NPI) process. Working with various stakeholders, he drafts business cases to improve processes and product reliability.

His role is a key driver for the sector, as he works to provide justification for businesses (both new and existing) to expand their operations in Singapore. It requires the ability to look at things from different perspectives and unique angles, as well as the ability to communicate effectively; two skills he picked up as a result of his commitment to lifelong education and skills upgrading.

Over the years, he has progressed up the ranks in his career, and has earned both a Bachelor’s and Master’s degree while working full-time.

Wee Long recalls that he decided to join the sector because of its stability and maturity, as well as the growth potential it offers. “The work is well-governed by procedures, and supported by technical data,” he shares.

While pursuing his academic qualifications, he gained a deeper understanding of the sector’s characteristics as well. The concepts shared in the classroom came to life in his everyday work, and going through his academic coursework regularly opened up new ways of solving problems at work.

Wee Long shares that the Skills Framework provides an overview of the career progression pathways in the Aerospace sector as well as the depth and breadth of knowledge and skills required. He encourages individuals who are looking to invest in skills training and career planning to make good use of it.

“At the end of the day, you are likely to link back what you learn to what you are doing at work. A good understanding of concepts will play an important part in career growth,” he adds.

He observes that the landscape is always evolving. “The ability to adapt to a changing environment is key to succeeding in this sector,” he says. “Patience and communication will go far. Be serious about your work, as it involves the lives of many passengers – just do your best and all will be well,” he shares.





• Work in a Team


• Adapt to Change









The Trainee Process Technician is required to perform manufacturing and housekeeping tasks under close supervision. He/she is required to conform to all company procedures and safety precautions as specified.


Trainee Process Technician

“At the end of the day, you are likely to link what you learn back to what you are doing at work. A good understand-ing of important concepts will play an important part in career growth.”

143 144




• Work in a Team


• Adapt to Change













• Work in a Team


• Adapt to Change










The Store Assistant updates stock levels in the inventory data system. He/she is aware of the importance of inventory control and maintains adequate stock levels to avoid overstocking and obsolescence/aged lots.

He is conversant with the store layout and rotates stock in accordance with organisational guidelines to avoid wastage. The Store Assistant also ensures that the handling and storage of stock meet the required standards.



The General Worker/Operator performs housekeeping tasks, meeting organisational requirements to ensure work space efficiency and effectiveness.



General Worker/Operator Store Assistant

145 146

The Process Technician is required to perform the required manufacturing processes depending on the job function he/she is assigned to.

Engine Build: He performs assembly, inspection and testing of new engine in accordance with relevant technical manuals and quality standards. He also keeps abreast of latest developments of related systems by updating himself through relevant manuals and other publications.

Machining:He operates machines to produce precision parts that requires basic knowledge and ability to set up and maintain machine tools; uses hand tools including digital measurement instruments; reads and interprets technical drawings and blueprints; performs basic housekeeping and carries out his duties in compliance with workplace safety and health requirements.

Quality Control:He is authorised by the organisation to perform inspection on parts received from suppliers to ensure conformity to specifications. He is required to perform process control by using inspection equipment such as the Coordinate Measuring Machine for accurate inspection checks and manual gages, and register non-conformity as required.

Non-Destructive Testing (Level 1):He maintains all non-destructive test equipment at their required functionality and performs the tests specified in the works instructions under supervision. He determines the acceptance of parts and components for surface condition in preparation for the non-destructive testing (NDT) and conducts the appropriate tests, document and also interpret the results obtained.



Maintenance • Perform Electrical Measurements




Manufacturing Processes • Apply New Engine Build Processes

• Handle, Inspect and Pack Engines and Components

• Perform CNC Milling and Programming

• Perform CNC Turning and Programming

• Perform EDM-CNC Wire Cut Machine Operations

• Perform Material Hot Processing

• Perform Surface Coating

• Perform Surface Preparation and Finishing


Operations Production • Apply Basic Workshop Practices

• Handle Common Measurement Instruments

• Handle Machine Tools and Apply Lubrication




• Use Hand Tools





• Work in a Team


• Adapt to Change











Specialised Processes • Perform Advanced Gas Tungsten Arc Welding

• Perform Diffusion Bonding of Material

• Perform Non-destructive Testing


• Interpret Technical Drawings and Blue Prints



Process Technician (Engine Build/Machining/Quality Control/Non-Destructive Testing (Level 1))

Process Technician (Engine Build/Machining/Quality Control/Non-Destructive Testing (Level 1))

147 148

The Planning Assistant prepares purchase orders for outsourced repair works and procurement, and checks the accuracy of invoices received in consultation with the purchasing departments.

He/she submits warranty claims to Original Equipment Manufacturer (OEMs) and resolves disputes by consulting various departments as required.

The Planning Assistant also performs continuous process improvement and participates in problem-solving with internal departments in the organisation.




• Work in a Team


• Adapt to Change













The Process Specialist/Team Leader supervises a team of technicians to support the manufacturing processes which may include engine build, machining, quality control and non-destructive testing (Level 2). He/she is also required to investigate process failure and propose appropriate remedial actions.

He supervises the assembly, inspection and testing of new engine in accordance with relevant technical manuals and quality standards.

He also ensures the conformity of work processes and adheres to the relevant manuals and other publications.

He is responsible for operating machines to produce precision parts that require knowledge and ability to set up and maintain machine tools; use hand tools, including digital measurement instruments; reads and interprets technical drawings and blueprints; performs basic housekeeping; carries out his duties in compliance with workplace safety and health requirements.

He is also required to perform trouble-shooting and fault diagnosis, and maintenance of machines.

He is certified by company to carry out visual inspection of all deliveries in accordance with stipulated inspection procedures to ensure compliance to the purchase and manufacturing requirements, conduct audits to ensure that all work done on systems and components are in accordance to Original Equipment Manufacturer (OEM) and organisation’s prescribed procedures and standards.

He performs visual inspection and non-destructive testing (NDT) of welds, forgings, casting and machined parts in accordance with company procedures, customer requirements and other contractual documents and maintains accurate records of all inspection activities.

He ensures that all NDT is carried out in accordance with quality standards as stated in respective manuals and also ensures compliance with the environmental and health safety standards.




Maintenance • Perform Electrical Measurements




Manufacturing Processes • Administer Collaborative Product Lifecycle Management

• Apply Collaborative Product Lifecycle Management

• Apply New Engine Build Processes

• Deploy Collaborative Product Lifecycle Management

• Handle, Inspect and Pack Engines and Components

• Perform CNC Milling and Programming

• Perform CNC Turning and Programming

• Perform EDM-CNC Wire Cut Machine Operations

• Perform Machining

• Perform Material Hot Processing

• Perform Non-Conventional Cutting Process

• Perform Surface Coating

• Perform Surface Preparation and Finishing




Planning Assistant Process Specialist/Team Leader (Engine Build/Machining/Quality Control/ Non-Destructive Testing (Level 2))

149 150







• Use Hand Tools

• Write Software Programmes


















Specialised Processes • Perform Advanced Gas Tungsten Arc Welding

• Perform Diffusion Bonding of Material

• Perform Non-destructive Testing

Technical and Engineering Design • Apply Engineering Simulation Fundamentals

• Perform CFD Simulation For Design Verification

• Perform Engineering Simulation for Design Verification

• Perform Engineering Simulation for the Aerospace Industry

• Perform Industry-Specific Engineering Analysis

• Perform Optical Digitising

• Perform Structural Simulation For Design Verification


• Interpret Technical Drawings and Blue Prints



The Planning Supervisor prepares sub-contract requisitions for outsourced repair works, processes and monitors repairs and warranties, and generates bill of materials.

He/she plans the manufacturing process and executes the manufacturing orders. He also schedules and conducts regular reviews with key vendor/sub-contractors.

The Planning Supervisor also performs continuous process improvement and participates in problem-solving with other departments within the organisation.























Process Specialist/Team Leader (Engine Build/Machining/Quality Control/ Non-Destructive Testing (Level 2))

Planning Supervisor

151 152

The Manufacturing Engineer/Production Engineer plans the manufacturing process sequence and prepares detailed operation sheets throughout the manufacturing cycle, from receipt of materials to parts shipment using specification sheets. He/she is conversant with tools and fixtures design and CNC programming, and establishes setup or assembly procedures and proper documentation control. He also performs tolerance studies, and analysis to ensure that safety, quality, delivery and productivity goals are fulfilled.

He conducts productivity improvement activities including equipment or fixture selection, design and deployment, and monitors and improves production cost and cycle time.

The Manufacturing Engineer/Production Engineer is also required to identify and suggest process improvements, guide new Process Technicians in their daily operations, and assist in the supervision of Process Technicians to meet production targets and product quality standards.








Manufacturing Processes • Apply Assembly of Mechanical Machines

• Apply Computer-integrated Manufacturing to Support Precision Engineering Manufacturing Processes

• Apply Mechanical Fixtures Design

• Apply Solid Modelling and Drafting for Machine Parts

• Design Tooling, Jigs and Fixtures for Advanced Manufacturing

• Develop Machining Process Plan to Determine Appropriate Precision Machining Process for Manufacturing

• Manage Advanced CNC Machining

• Manage Advanced Tool-room Machining

• Manage Computer-aided Manufacturing (CAM) Techniques

• Manage Process Optimisation and Cutting Technologies

Operations Planning • Manage Shop Floor Monitoring and Process















• Manage Manufacturing Productivity Improvement


• Manage Productivity Improvement Tools






Technical and Engineering Design • Manage Computer-aided Design Techniques

• Select Appropriate Engineering Systems for Application in Manufacturing


• Apply Mathematical Concepts in Engineering Solutions





• Apply Robotics Fundamentals





Manufacturing Engineer/Production Engineer Manufacturing Engineer/Production Engineer

153 154

The Engineer (NDT Level 3) ensures that the organisational non-destructive testing (NDT) inspection systems meet regulatory requirements and all NDT inspections comply with EN 4179/NAS 410/NADCAP/OEM as appropriate.

He/she performs NDT on products, monitors results of NDT for trends and corrective actions, and conducts quality audits to ensure compliance to Engineering Standards Manual and NDT requirements.

The NDT (Level 3) Engineer conducts relevant training to NDT personnel in the organisation to maintain knowledge currency.




























The Quality Engineer applies Quality Management System and Safety Management System to ensure compliance with regulatory and customer requirements.

He/she conducts internal or external quality and EHS audits and investigates work-induced defects. He performs root cause and corrective action analysis and ensures preventive actions are implemented.

The Quality Engineer manages the organisation’s technical publications and documentation control and ensures updates to airworthiness directives are disseminated to the workshops.

He oversees the visual inspection of all deliveries in accordance with stipulated inspection procedures to ensure compliance with the purchase and manufacturing requirements. He also ensures follow up on non-conformance.

The Quality Engineer reviews and approves work instructions and standard operating procedures, provides guidance, training and coaching to Quality Inspectors, and conducts airworthiness-related training when required.
































Engineer (NDT Level 3) Quality Engineer

155 156












The Planning Executive establishes weekly production schedules including releasing work orders and ensuring on-time delivery of shipments based on customer requirements. He/she also monitors and coordinates timely arrival of spares to meet flowchart targets by engaging engineers and technicians to ensure adherence to timeline.

He liaises with customers, workshops and production departments for all material planning matters. He also carries out planning, provisioning and ordering of all spares and consumables, sourcing of vendors, developing supplier capabilities and conducting contract negotiation to support the organisation’s manufacturing activities.

He ensures continued competitiveness and improves existing processes by participating in problem-solving with internal departments. He also conducts training for new hires.





















Quality Engineer Planning Executive

157 158


















Senior Manufacturing Engineer/Senior Production Engineer manages daily operational issues and provides technical solutions to support the operation of the production process. He/she organises manpower, materials and resources to meet production targets and product quality standards, provides technical guidance to engineers for designing and developing manufacturing processes, and formulates technical solutions for operational issues, providing advanced trouble shooting solutions to support the operations.

His responsibilities also include executing productivity improvement and cost savings programmes, preparing standard work instructions and training materials and programmes, ensuring compliance with workplace safety, health and regulatory requirements, and providing training and coaching to Process Technicians.







Manufacturing Processes • Apply 3D Printing Technology for Rapid Product Development

• Apply Advanced Manufacturing Technology and Process

• Apply Advanced Materials Technology

• Apply Assembly of Mechanical Machines

• Apply Computer-integrated Manufacturing to Support Precision Engineering Manufacturing Processes

• Apply Mechanical Fixtures Design

• Apply Solid Modelling and Drafting for Machine Parts

• Design Tooling, Jigs and Fixtures for Advanced Manufacturing

• Develop Machining Process Plan to Determine Appropriate Precision Machining Process for Manufacturing

• Manage Advanced CNC Machining

• Manage Advanced Tool-room Machining

• Manage Computer-aided Manufacturing (CAM) Techniques

• Manage Process Optimisation and Cutting Technologies

Operations Planning • Manage Shop Floor Monitoring and Process








Senior Manufacturing Engineer/ Senior Production Engineer

Planning Executive

159 160




















• Develop Joining Process Plan to Determine Appropriate Joining Process for Manufacturing

Technical and Engineering Design • Apply Mechanics in Design Solutions

• Manage Computer-Aided Design Techniques


• Apply Mathematical Concepts in Engineering Solutions





• Apply Robotics Fundamentals





The Senior Engineer (NDT Level 3) manages the organisational NDT inspection systems to meet regulatory requirements and ensures all NDT inspections comply with customer requirements and EN 4179/NAS 410/NADCAP/OEM as appropriate.

He/she oversees NDT processes and ensures that all shipments of finished components are in compliance with all requirements, develops special process control plans, as well as manages and maintains equipment and operator certification programmes. He also monitors results of NDT for trends and corrective actions and conducts quality audits to ensure compliance to Engineering Standards Manual and NDT requirement.

The Senior Engineer (NDT Level 3) conducts relevant training to NDT personnel in the organisation to maintain knowledge currency.












Productivity and Innovation • Apply Failure Mode and Effect Analysis


















Senior Manufacturing Engineer/Senior Production Engineer

Senior Engineer (NDT Level 3)

161 162

The Senior Quality Engineer develops the organisation quality system and manages internal or external supplier audits and certification. He/she takes part in quality investigation, impact analysis and first article inspection processes, and oversees the technical library, ensuring that the Maintenance Organisation Exposition, Quality Management System, Safety Management System and Training Manuals are updated.

The Senior Quality Engineer sanctions alternative processes and tooling, leads the implementation of new inspection technologies to achieve process, reliability and productivity improvements, and is responsible for the training of new hires and ensuring that individual proficiency levels are maintained. He drives continuous improvement through the use of process improvement tools. The Senior Quality Engineer may also be authorised by the company in accordance with procedure acceptable to the Authority to certify aircraft components for release to service.













































Senior Quality Engineer Senior Quality Engineer

163 164

The Senior Planning Executive formulates production plans, evaluates advanced costing processes and procedures to resolve issues, and supports engineering activities.

He/she generates performance metric reports and data to monitor the health of suppliers, validates the master production schedule plan and is responsible for releasing and maintaining production work orders, and expediting in-process and future orders to fulfil customer and financial commitments.

The Senior Planning Executive drives changes and continuous improvement using work improvement methodologies to bring the organisation to the required standard. He/she drives continuous improvements on product on-time delivery and total available man-hours, develops strategies and priorities for critical customer issues, facilitates problem-solving, leads in regular reviews with key suppliers and establishes best practices on process improvements to enhance productivity. The Senior Planning Executive is also responsible for developing and conduct training for new hires.






































Senior Planning Executive Senior Planning Executive

165 166

The Operation Manager/Manufacturing Manager/Production Manager leads projects and teams of engineers, and provides project management oversight, managing and coordinating manpower, materials and resources to meet production targets and product quality standards.

His/her responsibilities also include providing technical guidance to the teams, managing and establishing preventive maintenance plans, leading, managing and coordinating productivity improvement and cost savings programmes, and providing mentorship and coaching to Engineers.


Business Analytics • Leverage on Data Mining Techniques for Manufacturing Excellence













Manufacturing Processes • 3D Printing for Rapid Product Development

• Enhance Control Performance of Precision Machines to Satisfy Manufacturing Requirements

• Review Heat Treatment Process for Metals

Operations Planning • Manage Manufacturing Execution Systems










• Implement Overall Equipment Effectiveness (OEE) to Improve Manufacturing Operational Productivity







Quality • Conduct Tolerance and Stack-up Analysis in Mechanical Design


Sustainable Manufacturing • Establish Carbon Footprint Assessment Methodology

Technical and Engineering Design • Design for, and Analyse, Machine Vibrations

• Design Human-Machine Interfaces and Supervisory Controls


• Apply Materials Characterisation







Operations Manager/Manufacturing Manager/ Production Manager

Operations Manager/Manufacturing Manager/ Production Manager

167 168

The Quality Manager defines the quality assurance and inspection standards of the organisation, and also manages all quality control and inspection personnel.

He/she develops and reviews the Maintenance Organisation Exposition, Quality Management System and Safety Management System (SMS) with reference to the regulatory requirements and ensures compliance.

He works closely with all functional departments to meet customer requirements while establishing business strategies in support of long-term demands.

The Quality Manager leads the implementation of new inspection technologies that achieve process, reliability and productivity improvements, and drives continuous improvement using process improvement tools.







































• Apply Principles of Gas Turbine Engines (Advanced)



Workplace Safety and Health • Manage a Workplace Safety Management System

• Design and Lead Workplace Safety and Health Systems


Quality Manager Quality Manager

169 170

The Senior Operation Manager/Senior Manufacturing Manager/Senior Production Manager oversees and manages all manufacturing, production and engineering operations in the organisation, providing leadership for the organisation and working with cross-functional teams to identify, develop and oversee the implementation of new technology and products.

His/her responsibilities include developing and establishing plans for preventative maintenance, productivity improvement, cost savings and training and development in the manufacturing, production or engineering departments. He also ensures regulatory compliance relating to manufacturing, production or engineering operations.


Business Analytics • Leverage on Data Mining Techniques for Manufacturing Excellence












Manufacturing Processes • Apply 3D Printing Technology for Rapid Product Development

• Evaluate and Apply Non-Traditional Machining Processes to Satisfy Precision Machining Requirements

Operations Planning • Develop Shop Floor Tracking and Control through Management Execution Systems








• Develop Lean Manufacturing using Six Sigma









Sustainable Manufacturing • Develop Carbon Footprint Reduction Implementation Plan

Technical and Engineering Design • Design for Manufacture and Assembly

• Implement Fundamentals of Corrosion and Corrosion Prevention

• Perform Virtual Modelling and Simulation to Achieve Manufacturing Productivity Improvements








Senior Operations Manager/ Senior Manufacturing Manager/ Senior Production Manager

Senior Operations Manager/ Senior Manufacturing Manager/ Senior Production Manager

172171

The General Manager/Managing Director/Vice-President (Accountable Manager) provides comprehensive strategic plans and directions to sustain and expand the business.

His/her responsibilities include overseeing manpower, financial and resource planning to ensure cost optimisation and efficient deployment of resources; providing leadership to identify and implement new technology, products and documentation; initiating and managing continuous improvement projects to sustain and improve business competitiveness.



























Supporting Organisations and Acknowledgements

Air Transport Training College

Airbus Helicopters Southeast Asia Pte Ltd

Airbus Services Asia Pacific Pte Ltd

Airfoil Technologies International (GE-ATI) Pte Ltd

Boeing Asia Pacific Aviation Services Pte. Ltd

Civil Aviation Authority of Singapore (CAAS)

Eagles Services Asia Pte Ltd

International Engine Component Overhaul Pte Ltd (IECO)

Jet Aviation Pte Ltd

LYK Aerospace Singapore Pte Ltd

Pratt & Whitney Canada (SEA) Pte Ltd

Republic of Singapore Air Force (RSAF)

Rockwell Collins Southeast Asia Pte Ltd

Rolls-Royce Singapore Pte Ltd

Safran Landing Systems

SIA Engineering Company (SIAEC)

Singapore Aero Engine Services Pte Ltd (SAESL)

Singapore Technologies Aerospace Ltd (STA)

THALES Solutions Asia Pte Ltd

Turbine Overhaul Services Private Limited (TOS)

We would like to thank the following organisations and partners for their support and contributions in the development and validation of the Skills Framework for Aerospace:

In addition, we would like to express our gratitude to the following stakeholders and partners for their contribution to the development of the Skills Framework for Aerospace:

• Organisations that have provided the necessary information and assisted in the validation• Individuals who have agreed to share their personal career stories• The Unions who have provided their views and support on behalf of their members• The Industry Association and Professional Bodies for sharing their business and members’ perspectives• Various Government and Government-Linked Agencies for their assistance• Education and Training Providers for the inputs on skills and competencies development

General Manager/Managing Director/ Vice President (Accountable Manager)

173 174

Notes Notes

175

MONTHLY GROSS WAGES OF SELECTED OCCUPATIONS IN MANUFACTURING, JUNE 2015

OCCUPATIONGROSS WAGE

25th Percentile ($) 75th Percentile ($)

Chief Operating Officer/General Manager 9,000 18,710

Managing Director/Chief Executive Officer 8,246 23,000

Manufacturing Plant/Production Manager 5,162 8,840

Premises & Facilities Maintenance Manager(Including Building Security Manager)

6,092 9,073

Quality Assurance Manager 5,571 9,835

Technical/Engineering Services Manager 5,883 9,966

Electrical Engineer 3,735 6,041

Electronics Engineer 3,939 6,041

Industrial and Production Engineer 3,924 5,972

Industrial Safety Engineer 4,941 8,068

Mechanical Engineer 3,800 5,561

Assistant Electronics Engineer 2,643 3,929

Assistant Manufacturing Engineer 2,527 3,618

Assistant Mechanical Engineer 2,824 3,940

Electrical Engineering Technician 2,580 5,017

Electronics Engineering Technician 3,126 4,537

Manufacturing Engineering Technician 2,891 4,824

Mechanical Engineering Technician 2,717 4,170

Aircraft Engine Mechanic 3,078 4,179

Supervisor/General Foreman (Electrical And Electronic Trades) 2,832 4,173

Welder 1,830 2,826

Source: Occupational Wage Survey, Manpower Research & Statistics Department, Ministry of Manpower

1) Data pertain to full-time resident employees in the private sector establishments each with at least 25 employees.2) Monthly Gross Wage refers to the sum of the basic wage, overtime payments, commissions, allowances, and other regular cash payments. It is before deduction of employee CPF contributions and personal income tax and excludes employer CPF contributions, bonuses, stock options, other lump sum payments and payments-in-kind.3) 25th Percentile Wage refers to the wage level which divides the bottom 25% of wage earners from the rest.4) 75th Percentile Wage refers to the wage level which divides the top 25% of wage earners from the rest.

Wage Information

General Manager /Managing Director /

Vice President(Accountable Manager)

Programme Director / Senior Operations

Manager

Foreman /Operations Manager /Programme Manager

Quality Manager

AssistantForeman /

Lead MaintenanceEngineer /

Superintendent

Cat ACertifyingTechnician

SeniorTechnician(Mechnical)

SeniorTechnician(Avionics)

PlanningSupervisor

Technician(Mechnical)

Technician(Avionics)

PlanningAssistant

StoreAssistant

General Worker / Operator

Aircraft MaintenanceEngineer Apprentice

Trainee MaintenanceTechnician

LicensedAircraft

MaintenanceEngineer -

Cat C

LicensedAircraft


B1(Mechanical)

LicensedAircraft


B2 (Avionics)

EngineeringService

Engineer /TechnicalService

Engineer

SeniorEngineering

Service Engineer /Senior TechnicalService Engineer

SeniorWorkshopEngineer

SeniorWorkshopEngineer

(NDT Level 3)

SeniorQuality

Engineer

SeniorPlanningExecutive

WorkshopEngineer

Engineer(NDT Level 3)

QualityEngineer

PlanningExecutive

Aircraft Maintenance Fleet Management Manufacturing

PlanningSupervisor

PlanningAssistant

MaintenanceController /Technical

OperationsRepresentative

Engineering ServiceEngineer /Technical

Service Engineer

PlanningExecutive

QualityEngineer

LeadMaintenance

Engineer

Senior EngineeringService Engineer / Senior TechnicalService Engineer

TechnicalOperations Manager

ProgrammeDirector


SeniorQuality

Engineer

QualityManager



Operations Manager /Manufacturing Manager /

Production ManagerQuality Manager

StoreAssistant

GeneralWorker / Operator

Trainee ProcessTechnician

Process TechnicianPlanningAssistant

Process Specialist /Team Leader

PlanningSupervisor

ManufacturingEngineer / ProductionEngineer

PlanningExecutive

QualityEngineer


SeniorManufacturing

Engineer / ProductionEngineer


SeniorQuality

Engineer

SeniorEngineer

(NDT Level 3)

SKILLS FRAMEWORK FOR AEROSPACE Career Pathways



Senior OperationsManager / Senior

Technical Manager

Operations Manager /Technical Manager Quality Manager

StoreAssistant

GeneralWorker / Operator

Trainee MaintenanceTechnician

Technician (Component

Repair & Overhaul-

Mechanical)

Technician (Engine /Engine ComponentRepair & Overhaul)

Technician (Component

Repair & Overhaul-Avionics)

Planning Assistant

Senior Technician(Component

Repair &Overhaul-

Mechanical)

Senior Technician (Engine/ Engine

Component Repair & Overhaul)

Senior Technician(Component Repair &Overhaul- Avionics)

Planning Supervisor

EngineeringService Engineer

/ TechnicalService Engineer

PlanningExecutive

QualityEngineer


RepairEngineer /

ProcessEngineer

Senior EngineeringService Engineer/ Senior TechnicalService Engineer


SeniorQuality

Engineer

SeniorEngineer

(NDT Level 3)

Senior RepairEngineer /

Senior ProcessEngineer

Aircraft Engine /Component Maintenance

Senior Operations Manager/ Senior Manufacturing Manager

/ Senior Production Manager

Mobility of occupations of the same discipline is possible across tracks within the same colour band. For example, a Planning Executive from the Aircraft Maintenance track may move into the Planning Executive in the Aircraft Engine/Component Maintenance track. 176

Skills Framework for Aerospace · Barnes Aerospace Windsor Airmotive Asia “The aerospace world is...

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