Single Window Development and Implementation Experience of DAKOSY AG
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Transcript of Single Window Development and Implementation Experience of DAKOSY AG
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UNECE CAPACITY BUILDING WORKSHOP ON
TRADE FACILITATION IMPLEMENTATION:
TOOLS, TECHNIQUES AND METHODOLOGIES
18 – 20 October 2004, Geneva
Single Window Development and Implementation
Experience of DAKOSY AG
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UNECE UN/CEFACT
Background (1981/82)
In 1981 4 major groups working within the Port of
Hamburg (Forwarder, Liner Agent, Tally and Quay
Operator) agreed upon the following:o Efficient organization of transportion needs early information
o information exchange using EDI avoids double typing, avoids errors due to double typing saves time and saves money
o Flow of information within the Harbour was
too slow and too expensive
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UNECE UN/CEFACT
Background (1981/82)
o but number of Business Cases and Partner are reasonable!
Tally Companies
ForwardersLiner Agents
and Shipping Lines
Quay Operators andContainer Packing Companies
Vessel Schedules
Bill of Lading
Quay Order
Tally M
anifest
Quay Order Vessel Schedules
Quay Order
CAL
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UNECE UN/CEFACT
Setup of a committee Identification of the first Business Cases:
Quay Order and B/L Engagement of an external advisor:
o “Write the concept!”o “Take into account the existing IT-Structure of the acting
parties!”
First investment: One year time for seven people to design and develop Quay Order and B/L and to start the first pilot!
Design and development process
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UNECE UN/CEFACT
Starting from the scratch: No standards available at that time!
Successful start of the first pilot in 1982! 1983 enlargement of the pilot to more
companies: DAKOSY going alive! Next Business Cases followed soon:
o Transport Order Railo Customs Declarationo Dangerous Goods Announcemento ….
Design and development process
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UNECE UN/CEFACT
Structure and services today Shipper / Supplier /
Factory
Forwarder
Stevedore / Terminal
Oversea Carrier
Forwarder
Hinterland-transport
Consignee / DC / Buyer
Stevedore / Terminal / Storage
Start
End
Hinterland-Transport
Authorities,Customs, Police
Authorities,Customs, Police
EDI-Services along the whole Information Chain
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UNECE UN/CEFACT
Structure and services today
EDI-Clearing Center (incl. Convert-Services) ASP-Services
o DAKOSY developed various applications designed
especially for the demands of Forwarder, Liner Agents, Quay Operator,
Customs Broker, Rail Operator, Trucking Companies
o DAKOSY developed and operates also various
applications for the public sector regarding eg. Export
Monitoring and Dangerous Cargo Surveillanceo All applications have a strong EDI-component!
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UNECE UN/CEFACT
Structure and services today
IT-Serviceso Backup Serviceso Desaster Managemento Networks & Communicationso Outsourcingo Internet-Serviceso Data Center Services
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UNECE UN/CEFACT
Technology
The IBM iSeries eServer (former AS/400) is the heart of DAKOSY, both for EDI- and for ASP-Services
UNIX and IBM AS/400
IBM AS/400
IBM AS/400
IBM AS/400
IBM AS/400
IBM AS/400IBM AS/400
DAKOSY DPCTerminal-Server-Farm
Outsourcing
HABIS
InternetATLAS
Backup
EDIFirewall
DAKOSY-Bremen
DAKOSY-Denmark
Router NodeIBM AS/400Router Node
Customs DP CentreFrankfurt
GEGIS
web-hosting
ZAPP
EDI
Backup
Backup
DAKOSYInternet-Server
ASP
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UNECE UN/CEFACT
Technology
IBM iSeries eServer:o High Availabilityo Low TCOo High Scalability
to meet the demands
UNIX and IBM AS/400
IBM AS/400
IBM AS/400
IBM AS/400
IBM AS/400
IBM AS/400IBM AS/400
DAKOSY DPCTerminal-Server-Farm
Outsourcing
HABIS
InternetATLAS
Backup
EDIFirewall
DAKOSY-Bremen
DAKOSY-Denmark
Router NodeIBM AS/400Router Node
Customs DP CentreFrankfurt
GEGIS
web-hosting
ZAPP
EDI
Backup
Backup
DAKOSYInternet-Server
ASP
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UNECE UN/CEFACT
Technology
EDIo Formats
UN-EDIFACT XML Inhouse-Formats ...
o Protocols FTP E-Mail (SMTP / POP3) APPC over TCP/IP (Anynet) X.400 OFTP (Odette File Transfer Protocol) FTAM
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UNECE UN/CEFACT
Technology
ASPo Clients
Microsoft Windows 98/2000/NT/XP WBT (Windows Based Terminal) 5250-Emulation Browser with JDK (JAVA Development Kit) Citrix
o Communication ways: Dial -In and leased line Internet (incl. VPN = Virtual Private Network) All „Point-to-Point“-links
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UNECE UN/CEFACT
Participants / Clients
UNIX and IBM AS/400
IBM AS/400
IBM AS/400
IBM AS/400
IBM AS/400
IBM AS/400IBM AS/400
890 Forwarders
254 Exporters/Importers/Manufacturing Industry
35 Quay Operators andContainer Packing Companies
3 Tally Companies
Public AuthoritiesHamburg Water Police StationHamburg Fire Service HeadquartersEnvironment AuthorityBAGS (Hamburg Safety and Health Authority)Customs Office Hamburg Harbour (ZAPP)Federal Customs Departments (ATLAS)
3 Carriers - Feederand River Barges
DAKOSY DPC
22 Carriers - Rail
15 Carriers - Road
96 Liner Agents and Shipping Lines
Terminal-Server-FarmOutsourcing
HABIS
InternetATLAS
Backup
ASP
EDIFirewall
DAKOSY-Bremen
DAKOSY-Denmark
Router NodeIBM AS/400Router Node
Customs DP CentreFrankfurt
GEGIS
web-hosting
Backup
Backup
DAKOSYInternet-Server
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UNECE UN/CEFACT
Participants / Clients
18 43 57 81138162171183203230244256270286
480500530610
730761
925
1317
0
200
400
600
800
1000
1200
1400
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UNECE UN/CEFACT
An example: E-Business in the Port of Hamburg
Business dataVolume
(daily)
LA = Liner Agent, Shipping L. = Shipping Line
between and
Quay Order 600 Forwarders > 30 Quay operators 3.400
Bills of Lading 150 Forwarders > 50 LA / Shipping L. 1.500
Transport Order > 75 Forwarders German Rail / 1.600 Rail LA / Shipping L. Private Rail Operators
Export Declaration 750 Forwarders Customs Hamburg 4.900 LA / Shipping L.
Import Release > 870 Forwarders German Customs 9.500 - ATLAS
Dangerous Goods 90 Quay Operator River Police 1.250Announcement LA / Shipping L.
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UNECE UN/CEFACT
Business model
AG with the shareholders:o 33,33 % DHU (Gesellschaft Datenverarbeitung
Hamburger Umschlagbetriebe GmbH) = quay operators
o 33,33 % DIHLA (DAKOSY Interessenge-meinschaft Hamburger Linienagenten GmbH) = liner agents and shipping companies
o 33,33 % DIHS (DAKOSY Interessenge-meinschaft Hamburger Spediteure GmbH) = forwarding agents
Capital: 1,53 mio. Euro
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UNECE UN/CEFACT
Business model
Shareholders to pay a yearly fee for the so called „traditionell EDI-Business within the port - community“
Each participant has to sign a contract with one of the shareholders and has to pay to them for the usage of the EDI-Network of DAKOSY
Additional services of DAKOSY (EDI, ASP and IT- Services) are charged byDAKOSY directly
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UNECE UN/CEFACT
Results
Information Chain established Flow of information speeded up Less double typing Better quality of data Saved time and money Thanks to standardization process:
Less documents! Higher visibility and better control on the
Transport Chain
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UNECE UN/CEFACT
Lessons learned
90 % Talking, 10 % Doing Most important: All people to tow one rope in
the same direction! “Eat the elephant piece by piece”
If we were to start again, we would do it the same way!!
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UNECE UN/CEFACT
What are our future plans for the Single Window?
Integration of more Exporters / Importers Extension of the Information Chain to
overseas Redesign of ASP-Services Development of Value Added Services,
o bring more intelligence to the Information Chain eDocs
o usage of workflow-engines to monitor business process
o ...
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UNECE UN/CEFACT
UNECE UN/CEFACT