Simple and Colorful Presentation Template
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Transcript of Simple and Colorful Presentation Template
WHERE ARE OUR CUSTOMERS?John Doe, April 2013
April 15th 2013agenda for today
6. WHY
THE M
ARKE
T IN U
S CRA
SHED
?
1. WHY
ARE W
E HER
E?
1. SE
CURIT
Y IS V
ERY I
MPORT
ANT T
O US
6. Co
mpany
polic
ies an
d reg
ulat
ions
4. Hu
man re
soru
ces
3. Gr
ound
rule
s of f
inanc
e
2. Do
our c
usto
mers a
ct li
ke di
noso
urs?
8. RE
PORT
S
5. Th
e sto
ry be
hind t
HE TA
KEOV
ER7.
FINAN
CE AN
D CAS
H FLO
W
JOHN REEDS
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1. WHY
ARE W
E HER
E?
6. WHY
THE M
ARKE
T IN U
S CRA
SHED
?
2
ON TIME DELIVERYQUALITY ASSURANCENeed an update? We are there for you in case of
emergencies
CUSTOMER SERVICEWEBSITE UPDATES
We are always trying to beat the market with new thingslist of services
3
ON TIME DELIVERYWhat’s worse than not delivering a product
on time?
We are always trying to beat the market with
new things
QUALITY ASSURANCE CUSTOMER SERVICEWe love to hear what you have to say about
our services, We love to hear what you have to say about our services
WEBSITE UPDATES
We used our data to anwser this questionDO OUR CUSTOMERS ACT LIKE DINOSOURS?
PEOPLE’S PERSONALWAYS HUNGRY
SPORT ACTIVE HEAVY SMOKER
TECH FREAK SKILLED DESIGNER
meet our typical customerBased on our market research
5
9%
91%USE SOCIAL MEDIADON’T USE SOCIAL MEDIA
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OUR TYPICAL CUSTOMER LOVES SOCIAL MEDIA
the social fad?
6
7
It will not be easy to implement, but we can do it in one year.what is the most important step?
PROJECT START CONTROLLING FEEDBACK FINISH
MONEY
TIME
PEOPLE
SUCCESS
MONEY
TIME
PEOPLE
SUCCESS
0
25
50
75
100
2010 2011 2012 2013
EUROPEUS
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MARKET SHARE IN US IS DECLINING
8
2010 - 2013MArket share
0
25
50
75
100
2010 2011 2012 2013
EUROPEUS
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EUROPE IS THE LEADER when it comes to sales
9
2010 - 2013sales drop
0
25
50
75
100
2010 2011 2012 2013
EUROPEUS
the social fad?
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EUROPE IS THE LEADER when it comes to sales
10
50%
28%
14%
9%
canti J&Jpure Folds
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Let’s see who is winning
11
2010 - 2013our competitors
15 minutes for coffeelet’s have a break
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vitae metus.
Where is all the data?
13
2012 20132010 2011
We love to hear what you have to say about our
services, We love to hear it.
PROJECT START HUMAN RESOURCEWe love to hear what you
have to say about our services, We love to hear it.
FINANCEWe love to hear what you
have to say about our services, We love to hear it.
FINAL COUNTDOWNWe love to hear what you
have to say about our services, We love to hear it.
the right flow will find youOur timeline for the future
14
FINANCE
HUMAN RESOURCES
INNOVATION
layers of successWhy we are making progress
15
65% 72%55%
70% 72%
websites TWITTER facebook pinterest EMAILS
digital channelsData has been collected in 2012
16
17
60%70%90% 80%
We love to hear what you have to say about
our services, We love to hear what you have.
WEBSITE UPDATESWe are always trying
to beat the market with new things
QUALITY ASSURANCE CUSTOMER SERVICENeed an update? We
are there for you in case of emergencies
ON TIME DELIVERYWhat’s worse than
not delivering a product on time?
customer serviceWhat are the main topics
APPLE
70%
MOTOROLA
50%
SAMSUNG
10%
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Donec adipiscing pulvinar sapien quis mollis. Nulla eu metus augue. Donec luctus nisl nec purus mattis ut varius nisi convallis.
Let’s see who is winning
our partnersQ2 2013
18
STORE
TECHNOLOGY
INNOVATION
CUSTOMERLorem ipsum dolor sit amet, consectetur adipiscing elit. Nunc tempor, odio hendrerit elementum scelerisque, eros tellus facilisis sem, vel tempus sem justo vitae metus.
Donec adipiscing pulvinar sapien quis mollis. Nulla eu metus augue. Donec luctus nisl nec purus mattis ut varius nisi convallis.
EVERything start at our stores
road to purchaseFrom our stores to final customer
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EVERything starts at our stores
the processThis is how it’s done
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the processThis is how it’s done
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market research is the key
the processThis is how it’s done
22
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we can locate our customers without a problem
We love to hear what you have to say about our
services, We love to hear it.
TOM JOHNSON ERIC HUMANWe love to hear what you
have to say about our services, We love to hear it.
MARY LAWYERWe love to hear what you
have to say about our services, We love to hear it.
JOHN CREATIVEWe love to hear what you
have to say about our services, We love to hear it.
Meet the teamWe respect our people
23
BEST PRACTICES
INNOVATION
CREATION
PEOPLE NEEDS
HUMAN RESOURCES
SKILLED DESIGNERS
little parts make all the differenceLet’s mix them to see what happens
24
what you see is what you get?This is not always the case
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scenario number 1Donec adipiscing pulvinar sapien quis mollis. Nulla eu metus augue. Donec luctus nisl nec purus mattis ut varius nisi convallis.
scenario number 2
• move out of the market • outsource everything you can • prepare for the worst
Have your own opinion2 sides of the story
26
our officeMakes all the difference
27
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CHICAGO, ILLINOISCHICAGO, ILLINOIS
72%
USA
55%
EUROPE
65%
MARKET
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• DATA SECURITY IS VERY IMPORTANT TO US • DO OUR CUSTOMERS ACT LIKE DINOSOURS? • THE SOCIAL FAD? • MEET OUR TYPICAL CUSTOMER • Market share
DATA SECURITY IS VERY IMPORTANT TO US
Our Agendatopics we have to cover
532 41
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Nulla et auctor lectus. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse hendrerit rutrum consectetur. Maecenas ultrices lobortis augue, et consectetur sem imperdiet et. Donec bibendum lorem a dolor pellentesque eget placerat lectus facilisis. In in nunc sed nisl pharetra vulputate id ac augue.
DATA SECURITY IS VERY IMPORTANT TO US
We used our data to answer this questionlegal issues
30
ready?13 2
32
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