SIM PTO TRAINING - Practice Innovation Program...
Transcript of SIM PTO TRAINING - Practice Innovation Program...
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SIM PTO TRAINING
JANUARY 24, 2018 9:00 AM
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Call Instructions:
Please
• Mute your phone, microphone, and speakers on your computer/device
• Turn off the zoom video feature
• Enter your name/organization in the chat box feature for attendance
• Submit questions via the chat box feature• Questions will be answered following the presentation
• Time to ask questions via audio will be offered for those on the phone
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COLORADO SIM PTO
TRAININGPHASE 3:
BB3 – EMPANELING THE POPULATION
BB7 – SCREENING AND LINKING FOR
BH/SUD
JANUARY 24, 2018
Presenters:
Marjie Harbrecht, MD
Stephanie Kirchner, MSPH, RD
Kelly Pearson, RN, MSNAndrew Bienstock
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TRAINING OBJECTIVES
▪ Review Practice Feedback Reports
▪ Introduce PHASE 3 – Population Management
▪ BB3 – Empaneling Patient Population
▪ BB7 – Screening and Linking BH/SUD
▪ Questions
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COHORT 2 BASELINE PRACTICE FEEDBACK REPORT OVERVIEW
The following SIM baseline assessments are summarized in these reports:
▪ 1) Integrated Practice Assessment Tool (IPAT)
▪ 2) Medical Home Practice Monitor (Monitor)
▪ 3) Health Information Technology Assessment (HIT)
▪ 4) Milestone Attestation Checklist (MAC)
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INTEGRATED PRACTICE ASSESSMENT TOOL (IPAT)
STEPHANIE KIRCHNER
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DEFINITIONS OF BH COORDINATION TO INTEGRATION
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MEDICAL HOME PRACTICE MONITOR
STEPHANIE KIRCHNER
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MEDICAL HOME PRACTICE MONITOR
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HEALTH INFORMATION
TECHNOLOGY ASSESSMENT (HIT)
ANDREW BIENSTOCK
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HEALTH INFORMATION TECHNOLOGY (HIT) ASSESSMENT
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CQM SPECIFIC RESPONSES
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HIT BARRIERS RANKING
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HIE / TELEHEALTH / BROADBAND
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COHORT 2 REGISTRY ACCESS AND USE FOR CQM COUNTS
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COHORT 2 EHR DISTRIBUTION
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MILESTONE ATTESTATION CHECKLIST (MAC)
STEPHANIE KIRCHNER
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MILESTONE ATTESTATION CHECKLIST (MAC)
▪ GOOD STANDING for both SIM Only and SIM-CPC+ Practices:
▪ NS= Not Started (1)
▪ JB= Just Beginning (2)
▪ AA= Actively Addressing (3)
▪ C= Completed (4)
▪ Not Possible (0) for milestone activities BB1.1.1 and BB8.2.2, are included in the Not Started (1) count at this time.
▪ GOOD STANDING GOALS
▪ Completed (4) for at least 75% of required milestones AND at least
▪ Actively Addressing (3) for all other required milestones
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MAC RESULT SUMMARY
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REPORT BY EACH BUILDING BLOCK AND MILESTONES
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QUESTIONS
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PHASED APPROACH TIMELINE
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WHERE TO START?
PATIENT POPULATION
("ACTIVE" PATIENT PANEL)
POSITIVE BH/SUD
BB6 - RISK STRATIFICATION
Year 2: Risk stratify at least 75% of
population
LOW RISK MEDIUM RISK HIGH RISK
BB6 - CLOSELY MANAGE at
least 75% of HIGH RISK
PATIENTS
SIM COHORT 2 MILESTONE OPERATIONAL ALGORITHM (OVERVIEW)
COORDINATED
and/or
INTEGRATED
CARE
EXPAND and MAINTAIN EFFORTS
ALL PATIENTS
CONTINUE BB1, BB2, BB4, BB5
BB6 - HIGH RISK PATIENTS
Year 2: Risk stratify, use data to manage
care gaps/track outcomes, develop care
plans for 75% of high-risk patients
PATIENTS WITH BH ISSUES
BB8 - ACCESS TO BH CARE
Year 2: Bi-directional data sharing
BB9 - CARE COORDINATION TO REDUCE
COSTS AND IMPROVE CARE
BB10 - BH REFERRAL PATHWAY WITH
24/7 EHR ACCESS; CARE PLANS,
TRACK BH PATIENT OUTCOMES
USE REGIONAL HEALTH CONNECTORS
TO ASSIST YOU WHEN POSSIBLE
BUILD INFRASTRUCTUREBB1 - ENGAGED LEADERSHIP
Year 1: Establish agreements with payers, set up budget, QI team,
champion attends CLS, set vision for behavioral health (BH)
integration and pathway
UNDERSTAND THE
MAKEUP OF YOUR
POPULATION
------------
IMPROVE CONTINUITY
THROUGH
EMPANELMENT
------------
SCREEN FOR BH/SUD
------------
USE DATA TO
CLOSE GAPS &
IMPROVE CARE
BB3 - EMPANEL AT LEAST 75% of
PATIENT POPULATION
______________
BB7 - SCREEN UP TO 90% FOR BH/SUD
Connect to BH/Community
Prevent Low and Medium Risk patientsfrom becoming High Risk
STRATEGICALLY MANAGE
YOUR POPULATION BY
RISK STRATIFYING TO
DETERMINE WHO NEEDS
ADDITIONAL
ATTENTION/SERVICES
--------------
BUILD COLLABORATIVE
AGREEMENTS WITH
BEHAVIORAL HEALTH
(EITHER ONSITE OR
OFFSITE)
TO IMPROVE
COORDINATION AND
MANAGEMENT
Improve Quality of Care
Reduce Costs
Improve Experience for Patients & Healthcare Teams
BUILD INFRASTRUCTURE
BB2 - USE DATA TO DRIVE CHANGE
Year 1: Data, care gaps, CQMs, cost drivers
BB4 - TEAM-BASED CARE
Year 2: Workflows for three CQMs (at least 1BH)
BB5 - PARTNERSHIP WITH PATIENTS
Year 1: Establish PFAC
Year 2: Shared decision-making aids and self-management support
tools
BB8, BB9 and BB10 - BEHAVIORAL HEALTH ISSUES
Year 1: Start building infrastructure to address BH
Year 2: Develop collaborative care agreements with BH providers
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USE THE MAC TO GUIDE YOUR WORK –PHASE 3
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BUILDING BLOCK 3 – EMPANELING POPULATION
Goal: Practice has, and maintains, empanelment for at
least 75% of its patient population.
Empanelment is the act of assigning individual patients*
to individual primary care providers (PCP) and care
teams with sensitivity to patient and family preference.
Empanelment will take time, is an ongoing process requiring ongoing monitoring.
*Active population - primary care within last 12 to 24 months.
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WHY DO IT?
▪ Empanelment is the basis for population health management and the key to continuity of care between patients and the provider/care team.
▪ Empanelment improves patient and care team satisfaction, increase preventative services, and can reduce hospital admissions and ED visits.
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MILESTONESBB3.Y1 – EMPANELING THE POPULATION
1. Practice has assessed patient panel and assigned primary care providers/care teams to 75% of patient population.
2. Practice reviews payer attribution lists monthly (when available).
3. Practice designs and implements process for validating primary care provider/ care team assignment with patients.
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GETTING “YOUR ARMS” AROUND YOUR POPULATION
▪ Who’s in my population?
▪ How complex are they (age, chronic conditions, BH/SUD, social determinants, etc)?
▪ Do I have enough staff/resources to manage them?
▪ How do I adjust my work to best address my population?
A “VISIT” DOES NOT ALWAYS NEED TO BE IN PERSON (secure emails, e-visit, phone visit, video visits)
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WHERE TO START?
PATIENT POPULATION
("ACTIVE" PATIENT PANEL)
POSITIVE BH/SUD
BB6 - RISK STRATIFICATION
Year 2: Risk stratify at least 75% of
population
LOW RISK MEDIUM RISK HIGH RISK
BB6 - CLOSELY MANAGE at
least 75% of HIGH RISK
PATIENTS
SIM COHORT 2 MILESTONE OPERATIONAL ALGORITHM (OVERVIEW)
COORDINATED
and/or
INTEGRATED
CARE
EXPAND and MAINTAIN EFFORTS
ALL PATIENTS
CONTINUE BB1, BB2, BB4, BB5
BB6 - HIGH RISK PATIENTS
Year 2: Risk stratify, use data to manage
care gaps/track outcomes, develop care
plans for 75% of high-risk patients
PATIENTS WITH BH ISSUES
BB8 - ACCESS TO BH CARE
Year 2: Bi-directional data sharing
BB9 - CARE COORDINATION TO REDUCE
COSTS AND IMPROVE CARE
BB10 - BH REFERRAL PATHWAY WITH
24/7 EHR ACCESS; CARE PLANS,
TRACK BH PATIENT OUTCOMES
USE REGIONAL HEALTH CONNECTORS
TO ASSIST YOU WHEN POSSIBLE
BUILD INFRASTRUCTUREBB1 - ENGAGED LEADERSHIP
Year 1: Establish agreements with payers, set up budget, QI team,
champion attends CLS, set vision for behavioral health (BH)
integration and pathway
UNDERSTAND THE
MAKEUP OF YOUR
POPULATION
------------
IMPROVE CONTINUITY
THROUGH
EMPANELMENT
------------
SCREEN FOR BH/SUD
------------
USE DATA TO
CLOSE GAPS &
IMPROVE CARE
BB3 - EMPANEL AT LEAST 75% of
PATIENT POPULATION
______________
BB7 - SCREEN UP TO 90% FOR BH/SUD
Connect to BH/Community
Prevent Low and Medium Risk patientsfrom becoming High Risk
STRATEGICALLY MANAGE
YOUR POPULATION BY
RISK STRATIFYING TO
DETERMINE WHO NEEDS
ADDITIONAL
ATTENTION/SERVICES
--------------
BUILD COLLABORATIVE
AGREEMENTS WITH
BEHAVIORAL HEALTH
(EITHER ONSITE OR
OFFSITE)
TO IMPROVE
COORDINATION AND
MANAGEMENT
Improve Quality of Care
Reduce Costs
Improve Experience for Patients & Healthcare Teams
BUILD INFRASTRUCTURE
BB2 - USE DATA TO DRIVE CHANGE
Year 1: Data, care gaps, CQMs, cost drivers
BB4 - TEAM-BASED CARE
Year 2: Workflows for three CQMs (at least 1BH)
BB5 - PARTNERSHIP WITH PATIENTS
Year 1: Establish PFAC
Year 2: Shared decision-making aids and self-management support
tools
BB8, BB9 and BB10 - BEHAVIORAL HEALTH ISSUES
Year 1: Start building infrastructure to address BH
Year 2: Develop collaborative care agreements with BH providers
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NEXT PHASE: BB6 RISK STRATIFICATION AND ACTIVE MANAGEMENT OF POPULATION
▪ While you’re empaneling, include or at least start thinking about:
a) Methodology for risk stratification
b) Who will need BH for mental health or complex chronic disease management
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QUESTIONS?
FOR DETAILED INFORMATION ABOUT EMPANELMENT
- Learning Features January 18: (resource hub)http://resourcehub.practiceinnovationco.org/2018/01/22/learning-features-webinar-1-18-18/
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BUILDING BLOCK 7 – SCREEN FOR BH & SUD AND LINK PRIMARY CARE TO BH AND SOCIAL SERVICES
Goal: Practice screens at least 90% of appropriate
patients/families for substance use disorder and/or
other behavioral health needs, and includes behavioral
health and community services as part of care
management strategies
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TWO MAIN ASPECTS
1. Mental Health Issues
▪ Depression, anxiety, severe mental illness (SMI), etc
2. Behavioral Issues associated with chronic disease and other conditions
▪ Tobacco/drug/alcohol cessation, weight control, physical activity
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MILESTONESBB7.Y1 - SCREEN FOR BH & SUD, AND LINK PRIMARY CARE TO BH AND SOCIAL SERVICES
1. Practice identifies BH resources for patients/families, including support from SIM participating health plans and Regional Health Connectors (RHCs).
2. Practice identifies a screening tool for reporting on at least two behavioral health screening measures for SIM (depression, maternal depression, developmental disorders, obesity, and substance use disorders [i.e., unhealthy alcohol use, other drug dependence, and tobacco use]); screens 25% of patients.
3. Practice has documented process for connecting patients/families with behavioral health resources (from screening), including standing orders and or/protocols and follow-up.
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PATHWAYS TO CONNECT PCP AND BH RESOURCES
OUTSIDE PRACTICE
Collaboration
INSIDE PRACTICE
Co-Location
Integration
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POLLING QUESTIONS
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REMINDERS
▪ USE MILESTONE ATTESTATION CHECKLIST
▪ Ongoing guide for where to concentrate efforts
▪ USE SIM IMPLEMENTATION GUIDE
▪ To review building blocks and milestone tips
▪ USE RESOURCE HUB
▪ To get and share great tools and resources
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UPCOMING DUE DATES
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Activity Cohort 1 Cohort 2
SUBMIT CQMs January 31, 2018 January 31, 2018
Final Assessments (IPAT, Monitor, DQA,
MAC)
Release Mid
February
NA
Final Field Note/Progress Report April, 2018 NA
6 Month Assessments (HIT, MAC) NA April, 2018
(Open/available
March 2018)
PF Field Notes monthly monthly
CHITA Field Notes monthly monthly
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UPCOMING EVENTSJanuary 2018▪ 1/25 – MGMA Face to Face session; Thrive in the Value Based World; Financial Keys to Succeed
8 am - noon
February 2018▪ 2/1 -- SIM SPLIT Office Hours 9-10 am
▪ 2/8 – SIM Office hours – 10-11 am
▪ 2/13 – TCPi PTO Touchbase 9-10 am
▪ 2/13 -- CMGMA Practice webinar 11-noon
▪ 2/15 – Learning Features – Cost & Utilization Reports 10 – 11 am
▪ 2/20 – CHITA Learning Community 3-4 pm
▪ 2/21-- MGMA Practice Webinar – What Do I Bring to the Table? Develop your value proposition
noon-1 pm
▪ 2/27 – Cost/Utilization workshop (TCPi & 1 non TCPi person/PTO)
▪ 2/27 – CO QPP Coalition Webinar The basics and guidance on how to report - noon- 1 pm
▪ 2/28 – SIM PTO Training 9-10 am – Phase 3
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University Practice Innovation Team Contact Information
Practice Transformation – [email protected]
Learning Community - [email protected]
CQMs – [email protected]
SPLIT/Data Related – [email protected]
ENSW – [email protected]
TCPi - [email protected] or [email protected]
SIM – [email protected] or [email protected]
Invoicing – [email protected]
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QUESTIONS?
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