Silvia HuhseHead of Certification Program

International Software Quality Institute

„Projects as opportunities. Crisis as chance.“

5 June 2009

International Software Quality Institute (iSQI)

develops independent certification standards for further education and advanced vocational training

optimizes and safeguards the skills of software professionals

founded in 2004 as a subsidiary of the German non-profit organization ASQF e.V. (Association for Software Quality and Further education e.V.)

Portrayal iSQI | | | |

International Software Quality Institute (iSQI)

works together with international organizations, e.g. ISO (International Organization for Standardization) or EQN (European Quality Network)

iSQI certifies IT personnel in more than 40 countries

Forrester Research Report 2008:„iSQI is the most widely known global quality association“

Portrayal iSQI | | | |

Association for Software Quality and -Further Education

Non-profit organisation Founded in 1996 in Erlangen (Germany) as local working group on

software quality Over 800 members (Siemens, Bosch, Motorola, HP, ....) Contact Platform for developers, decision makers and founders from

every area in the IT industry 12 Special Interest Groups (Open Source/Linux, Automation, Automotive,

Java/XML, Medical Technology, Project Management, Maturity Models, Software Testing, UML)

in total more than 300 events per year, reaching up to 10.000 software professionals all over Germany

Portrayal ASQF e.V.| | | |

ISO/IEC JTC1 SC7 Working Groups (ISO15504, ISO12207, ISO15288, …) ISO (International Organization for Standardization) EQN (European Quality Network) EOQ-SG (European Organization for Quality - Software Group) EURUSS (Know-How Transfer for Certified EU Project Managers in Russia) EuroSPI (European Software Process Improvement Initiative) GESA e.V. (German European Security Association) iNTACS (International Assessor Certification Scheme) iNTCCM (International Certified Configuration Manager) ISTQB (International Software Testing Qualifications Board) USTQB (Ukraine) SeSamBB (Security and Safety made in Berlin-Brandenburg. e.V.)

Commitments | | | |

ISTQB® Certified Tester Foundation/Advanced Level iSAQB® Certified Professional for Software Architecture iSQI® Certified Professional for Project Management iNTACS™ certified ISO/IEC 15504 Provisional Assessor iNTACS™ certified ISO/IEC 15504 Competent Assessor IREB® Certified Professional for Requirements Engineering iNTCCM® Certified Professional for Configuration Management EU Certified Innovation Manager TTCN-3® Certificate ISSECO® Certified Professional for Secure Software Engineering ISECMA® Certified Professional for IT Security Management TISP® TeleTrusT Information Securiy Professional QAMP® - Quality Assurance Management Professional V-Modell® XT – Project Management

Certification Program | | | |

22 of the DAX-30-Companies are iSQI-clients | | | |

ISTQB Certified Tester | | | |

More and more companies explicitely ask for ISTQB Certified Testers

Software Testers have to:

Find bugs before the software hits the market

Prove quality of the software

ISTQB Certified Tester qualification – terms, techniques, tools

Is that enough?

Present Situation | | | |

Conclusion:

Software-Testers are working at the key positions of IT projects and therefore play an important role in the software and product lifecycle with regard to quality

To ensure a high product and process quality a lot more than skills in the field of software testing are necessary

Present Situation | | | |

Present Situation: Outsourcing Projects | | | |

Outsourcing Expectations ...

3,4%

38,9%

42,9%

14,8%

exceededfulfilledpartly fulfillednot fulfilled

The majority of outsourcing projects stay behind expectations

Present Situation: Outsourcing Projects | | | |

Therefore companies prefer to outsource to other companies nearby their office, often within the same city

Outsourcing Tendencies

76,9%

14,1%

9,0%

Onshore/Onsite

Nearshore

Offshore

Solution that iSQI is promoting:

STANDARDIZED TRAINING &

CERTIFICATION

There is a need for professionalismThere is a need to secure basic knowledgeThere is a need for approved educationThere is a need for role based trainingThere is a need for life long learning in ITThere is a need for the comparability of qualificationsThere is a need for platform and company independent standardsThere is a need to understand each other across borders and despite

different mother tongues

Certification – WHY? | | | |

→ guarantees

• constant quality

• reliable orientation

• high transparency

→ secures

• acceptance and reputation

• International competitiveness

International Certification | | | |

Benefits of Certification: For Professionals

Training on the Job (practical relevance, role based) Life Long Learning (includes latest findings, best practice) Common Understanding (across borders and language barriers) Reputation & Credibility & Personal Accomplishment Objective Measure of one‘s Skill Level

→ Support of Career Advancement and Increased Earnings(„Gartner 2006 IT Market Compensation Study“: average salary uplift 5%-11%)

Certification Benefits iSQI | | | |

Benefits of Certification: For Employers

Improved Customer Satisfaction Increased Safety (in applicable industries) Professional Development Opportunities for Employees Increased Competence Level of Employees Compliance with Industry Regulations or Government Requirements Higher Credibility with Customers

→ Annual Savings due to Quality and Productivity Increase

Certification Benefits | | | |

Benefits of Certification: For the Profession

Standardization (definition of job role, standardized terms & practice) Continued Professional Development Basic Knowledge (processes, methods, techniques, technologies) Comparability of Qualifications Equality of Opportunity Ethical Code

Certification Benefits | | | |

Benefits of Certification: Company Study 2005-2007

Improved Project Delivery

19% increase in projects deployed on time and budget Less External Support

16% decrease in spending on ad-hoc external IT support Reduced Downtime

17% decrease in frequency of downtime Increased Overall Productivity

22% increase in all processes

Certification Benefits | | | |

Software Test

worldwide standard: “ISTQB Certified Tester”

three qualification levels:

Foundation Level

Advanced Level (Test Manager, Test Analyst, Technical Test Analyst)

Expert Level

> 100.000 ISTQB certified software testers worldwide

ISTQB presides 40 National Boards

| Solution | | |

| Solution | | |

Individual Advantages:

Be Smart: Refresh and secure your knowledge Be Respected: Get your qualification certified Be Competitive: Knowledge is power on today’s market Be Confident: Raise your qualification to raise your income Be Understood: Communicate successfully, know methods

and terms Go Global: Work worldwide with internationally

recognized qualification

Benefits | | | |

Projects as opportunities – Crisis as chance!

Invest in your further education – especially in crisis times…

Be prepared for better times – and better projects!

Conclusion | | | |

Thank you!

Do you have any questions?

Contact:

Silvia Huhsesilvia.huhse@isqi.org0049 173 5887938

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