Silver and pre plated service in hotel
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Transcript of Silver and pre plated service in hotel
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SILVER AND PRE PLATED SERVICE
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SILVER SERVICE• Silver service it is also known as a English service.• In this method dishes are presented and transferred to the
guests plate using service spoon and fork from the left hand side of the guest while beverage are served from right hand side.
• It is regarded as a formal service.• The waiter brings plates and dishes to the sideboard. • Place the plate before each guest from right hand side moving
clockwise.• Present the guest main dish to the host and serves each guest. • The server moves counter clockwise while serving the food
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POINTS TO REMENBER
• Serve food from dish/platter on to guests plate using service spoon and fork from the left-hand side.
• Serve beverage from the right-hand side.• Conduct clearance from the right-hand side.
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ADVANTAGES:• Personalized service• Customer satisfaction • Waiter have scope to exhibit their service skills• No plate wastageLIMITATIONS:• Calls for high level of service skills, hence more
labour cost• More staff required• Low seat turnover• Slow service
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PRE-PLATED SERVICE
• AMERICAN SERVICE It is also pre plated service
• Dishes are neatly plated in the kitchen by the kitchen staff and placed at the guests cover from the right hand side
• For a group of more than three guest, the waiter and the assistant waiter work as a team to place the plates
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POINTS TO REMEMBER
• All plated food is served from the righthand side of the guest
• Beverages are also served from the right• Clearance is done from the right hand side• Tray is used to carry cups bowls saucers and
underplates• Tray should not be used to carry full and half
plates
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ADVANTAGES
• Service skill is not required• Low labour cost• Needs fewer waiters• Quick service• High seat turnover as service is fast• Kitchen staff has scope for demonstrating their
plating skills
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LIMITATIONS
• No personalized service • Chances of plate wastage• Skilled waiter do not have scope to show their
service skills• Food may become cold • More of kitchen time and labour
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THANK YOU