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SHS State of the Society
March 22, 2016
Joyce Siegele
President
Amanda Mewborn
Past President
SOCIETY FOR HEALTH SYSTEMS
State of SHS
Welcome
Who are we?
Leadership
Membership
Mission and Vision
Goals and Strategies
Committees
What are we doing?
How can you get involved?
SOCIETY FOR HEALTH SYSTEMS
SHS Board of Directors 2016-2017
Board of Trustees
Senior VP - Technical Operations
Toni L. Doolen, Oregon State University
SHS Board of Directors
President
Joyce Siegele, Northside Hospital
President Elect
Ashley Benedict, VA Sunshine Healthcare
Network
Immediate Past President
Amanda Mewborn, Piedmont Healthcare
Directors 2014 - 2017
Roque Perez-Velez, UF Health Shands
Mary Ellen Skeens, Philips Healthcare
Directors 2015 - 2018
Karl Kraebber, University of Alabama
Birmingham School of Medicine
Isaac Mitchell, East Tennessee
Children’s Hospital
SHS Board of Directors
Directors 2016 - 2019
Evelyn Brown, East Carolina University
Lauren Todd, Intermountain Healthcare
Cabinet
Secretary-Dean Athanassiades, Philips
Healthcare
Treasurer-Rudy Santacroce,
CallisonRTKL Inc.
2016 Conference Chair
Thomas Roh, HDR Architecture
2017 Conference Chair
Lauren Cooper, Aramark Healthcare
2018 Conference Chair
Bianca Garcia, WellStar Kennestone
Regional Medical Center
SOCIETY FOR HEALTH SYSTEMS
Society For Health Systems (SHS)
The leading professional organization for improving lives
through better healthcare delivery.
Part of the Institute of Industrial and Systems Engineers (IISE)
Nearly 1,300 members
Industrial engineers, process improvement professionals, clinicians
Education
Resources
Job bank and student mentoring
Excellent annual conference
www.societyforhealthsystems.org
SOCIETY FOR HEALTH SYSTEMS
SHS Membership
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Mem
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SHS Membership 2000 - 2016
Total Members Professional Members Student Members
SOCIETY FOR HEALTH SYSTEMS
Vision
Institute of Industrial and Systems Engineers
To be the premier organization that advances,
promotes and unites the industrial and systems
engineering profession worldwide
IISE Vision
SOCIETY FOR HEALTH SYSTEMS
Mission: Improve lives through better healthcare
delivery
Vision
Create a culture of continuous improvement within healthcare organizations
Actions we will take to create this culture include:
Cultivate a community of healthcare improvement professionals that is
passionate about making a difference
Foster innovative problem solving through systems thinking
Develop healthcare leaders, professionals, clinicians, and students
Influence leaders and decision makers on the future design of healthcare
SHS Mission & Vision
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SOCIETY FOR HEALTH SYSTEMS
Strategic Priority Operational Definition
Engagement Grow membership by extending value through meaningful
SHS member interactions.
Development Personal growth of SHS members through education,
networking, experiences, and collaboration.
Branding Create a consistent identity for the improvement
professional that is recognized within the healthcare
industry.
Strategic Priorities
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SOCIETY FOR HEALTH SYSTEMS
Committee Framework
Page 9
Branding – SHS Board (Amanda, Dean)
Communication (Lauren)
Conference (Evelyn)
Education (Isaac)
Student &
Academic (Evelyn, Ashley)
Early Career
& Young
Professionals (Mary Ellen)
Experienced
Professionals (Karl, Roque)
SOCIETY FOR HEALTH SYSTEMS
Academic & Student Committee
Leadership
Chair: Corbin Pozar
Past Chair: Tiffany Formby
Board Liaison: Evelyn Brown & Ashley Benedict
Goals 2016 – 2017
Bios - Create 5 additional bios by March 2017. Also, put a
process in place to support/update in the future.
Webinars - Present virtual student webinars at 5 unique
locations by March 2017. Pilot virtual student webinar for
multiple smaller programs to attend. Develop a
comprehensive checklist of content that students should be
aware of that should be covered for each webinar.
Mentoring - 50% of student attendees at SHS 2017 receive
a mentor. Change to an opt out program. Evaluate
program/experience post SHS with survey.
Regional Conferences - Develop process to support Student
Regional Conference work by March 2017. This would
include but is not limited to content presented and matching
presenters with student regions.
Communications - Provide 3 articles to the Communications
Committee related to academic/student content by March
2017.
SOCIETY FOR HEALTH SYSTEMS
Young/Early Career Professionals Committee
New Committee Established September 2015
Leadership
Chair: Elizabeth Gentry, PhD
Vice Chair: Amy Slovacek & Laura Silvoy
Board Liaison: Mary Ellen Skeens
Goals 2016 – 2017
Align SHS membership rates with IIE
membership rate discounts for 1st year
professional members
Organize one or more Young
Professional/Early Career focused webinar
Enhance and expand the mentorship program
to increase the number of YP/EC members
paired to Senior members by 10%
Develop marketing plan to get more YP/EC
members involved in SHS (YP/EC committee
members to send quarterly social media
messages marketing SHS)
Organize an additional 1-2 activities for YP/EC
members for the 2017 HSPIC program
SOCIETY FOR HEALTH SYSTEMS
Experienced Professionals Committee
Leadership Chair: Susan Seidensticker, MSHAI
Advancement Sub-Committee Chair: John L. Templin, Jr.,
LFHIMSS, FACHE, FAAHC, DSHS
Board Liaisons: Roque Perez Velez & Karl Krabber
New Committee Established February 2016
Goals 2016 – 2017 Improve coordination of recognition efforts for SHS members
including: Increase Diplomate status applicants by 10%
IISE Experienced Professional awards applications by 5%
Organize one or more Experienced Professional focused
webinar for the year
Coordinate with SHS Board formation of Advisory Group and
organize 1-2 activities
Conduct a market assessment of existing Experienced
Professionals to better understand their needs
Better engagement of Experienced Professionals Organize an additional 1-2 activities for EP members for the 2017
HSPIC program
Additional articles from Experienced Professionals in the newsletter
Ensure there are Experienced Professionals available to serve as
mentors for all Young Professionals participants
Create profiles of at least 5 more Experienced Professionals to be
published on the website
SOCIETY FOR HEALTH SYSTEMS
Communications Committee
Leadership
Chair: Bianca Garcia
Newsletter Editor: Lauren Todd
Board Liaison: Lauren Todd
Goals 2016 – 2017
Actively engage members and non-members
through social media and other forms of
electronic communication: Facebook, Twitter,
Instagram, Newsletters
Effectively advertise the value of the annual
HSPIC and encourage attendance,
abstract/competition/etc. submissions, and
sponsorship
Increase communications across the three
membership committees to better meet their
communication needs and eliminate silos
Improve the presence of our organizational brand
with posts linking directly to SHS content,
increasing our use of professional graphics/
posters/ photos/ etc. around a centralized theme,
and reinforcement of the organization’s mission
and vision in our messaging
SOCIETY FOR HEALTH SYSTEMS
Conference Committee
Leadership
Chair: Lauren Cooper
Past Chair: Thomas Roh
2018 Chair: Bianca Garcia
Board Liaison: Evelyn Brown
Goals 2016 – 2017
Engagement: Grow membership by extending value
through meaningful SHS member interactions. Increase percentage of clinician attendance
Creation of Young Professionals Mentoring program
Development: Personal growth of SHS members
through education, networking, experiences, and
collaboration Plan at least 3 networking/development sessions per
conference day
Increase student case study competition submissions
Branding: Create a consistent identity for the
improvement professional that is recognized within the
healthcare industry Market the conference to at least 15 non-IISE professional
and academic organizations
SOCIETY FOR HEALTH SYSTEMS
Education Committee
Leadership
Chair: Jarvis Gray
Board Liaison: Isaac Mitchell
Goals 2016 – 2017
Build a relationship between ACHE and SHS
Provide at least 9 webinars to members:
6 members-only, 3 conference promotional open to
all.
Identify and provide 1 to 2 webinars topics
geared specifically to Young Professionals.
Conduct 1 to 2 audio only podcasts that are
downloadable.
Expand Lean Coffee locations to 2 additional cities.
Current Cities: Atlanta, GA / Knoxville, TN /
Indianapolis, IN / Philadelphia, PA
Recruit 2 Student Members to join the committee.
Webinar - SHS Members
Date: December 8, 2015
Title: Improving Hospital Operational Efficiency Through Data Driven Management
Time: 2 p.m. Eastern Time
Presenter: William Griffith, CSSBB, CQA, Vice President of
Business Process, Jackson Health Systems
Register Now!
Bill has implemented hundreds of projects utilizing Lean methods to improve efficiencies in various departments. One specific initiative at a 514-bed, level two trauma center improved operational efficiency and eliminating waste to improve its financial status. The team identified the pre-admit process and the discharge process as the first areas to evaluate based on lean methods. New efficiencies in those areas would have the most immediate impact, as those are traditionally areas where logjams occur.
By utilizing an operations management system to monitor daily hospital functions in real time and captures performance data on pull time - the length of time it takes for patients to occupy assigned beds - number of transfers, and total length of stay (LOS), as well as turnaround time for all ancillary support services, such as transport, environmental services work, lab work and radiology. The data are available on demand, with the goal of eliminating wasted time and resources.
For example, when monitoring LOS, it is critical to know when and why patients are being hospitalized beyond DRG guidelines because longer LOS can affect payment. In addition, bed turnaround time is monitored to ensure the patient admittance process is starting in a timely manner and care and discharge are being performed efficiently so new patients aren't waiting
for a bed.
Register Now!
Bill Griffith, CSSBB, CQA, is the vice president of business process
SOCIETY FOR HEALTH SYSTEMS
Keynote Presentation by Dr. Jim Rawson, MD, FACR,
Medical College of Georgia Department of Radiology
and Imaging Chair
To Do List
Engage Physicians
Include Patients/Families in Process Improvement Projects
Free up $1 million of Waste and Reinvest it in Healthcare
Tweet your Lessons Learned
Report the Impact of the $300 million Reinvestment
in US Healthcare at HSPIC 2017
Physicians, Industrial Engineers, Patients, and Families
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SOCIETY FOR HEALTH SYSTEMS
If you are a current IISE member, attend this webinar (or
listen to the recording), and want to join SHS, IISE will
give you a FREE SHS membership for the remaining
months of your IISE membership. At renewal time, you
will automatically be billed for the IISE/SHS package
membership of $189. This offer expires April 30, 2016.
How to join SHS
Webinar participants MUST contact IISE Member Services Manager,
Robyn Dowdall, to get SHS added to their member profile. SHS
member benefits will be available immediately after your request is
processed.
SHS Membership
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SOCIETY FOR HEALTH SYSTEMS
Request to add SHS membership to my profile
Hi Robyn,
After attending the recent SHS webinar, I would like to add SHS
membership to my profile. I understand that I will receive free SHS
membership for the remaining months of my current IISE
membership. When my IISE membership renewal date comes up, I
will automatically be billed for a full year of IISE/SHS membership at
$189.
Name ________________________________
Email _________________________________
Phone ________________________________
My member number is ____________________
Any questions or concerns, contact: Robyn Dowdall, IISE Member
Services Manager at 770-449-0461 x102 or [email protected].
This offer expires April 30, 2016.
SHS Membership
Page 18
SOCIETY FOR HEALTH SYSTEMS
Connect with Us!
Twitter: @SHSinfo
LinkedIn: Society for Health Systems
Facebook: Society for Health Systems (SHS)
Healthcare Management Engineers HME List serve ([email protected])
SOCIETY FOR HEALTH SYSTEMS
Further Information / Next Steps
Take advantage of SHS's services:
Co-op Jobs, Internships, and Job Bank
Mentoring and Networking
Webpage, References, and Links
Lean Coffees, Webinars, Social Media, and Newsletters
Plan to attend the 2017 Healthcare Systems Process Improvement Conference in Orlando, Florida
Donate to a SHS Philanthropic Opportunity
Graduate Student Paper Competition https://www.razoo.com/story/Shs-Graduate-Student-Paper-Competition
You-Tube Video Contest https://www.razoo.com/story/Shs-Youtube-Student-Video-Contest
Scholarship Fund http://www.razoo.com/story/Society-For-Health-Systems-Scholarship
Write an article for the Newsletter
Volunteer your time on a Committee http://www.iienet2.org/SHS/details.aspx?id=36032
Share your ideas
SOCIETY FOR HEALTH SYSTEMS Page 21
Questions?
Amanda Mewborn [email protected]
Society for Health Systems www.societyforhealthsystems.org
Joyce Siegele [email protected]