Workbooks Vs. GoldMine: the CRM System Showdown [INFOGRAPHIC]
Showdown: SaaS vs. IaaS vs. On-Premise - Texas...
Transcript of Showdown: SaaS vs. IaaS vs. On-Premise - Texas...
Showdown: SaaS vs. IaaS vs. On-Premise
A detailed comparison of all Oracle EPM
Deployment Scenarios
Eric Helmer Vice President, Business Analytics
Mercury Technology Group
Eric Helmer • VicePresidentApplica0onServices,BusinessAnaly0cs
• 15yearsEPM/BIITexperience
• OracleACEDirector
• PublishedOracleMagazine,OTN,OracleProfitMagazine,OracleTechnologyNetwork
• CommonSpeakeratCollaborate,Kaleidoscope,OpenWorld,usergroups
• PopularEPMITBlog:hOp://TheITside.net
• ODTUGHyperionSIGBoardMember
2
Total Enterprise Customers:
116+
Total Number of Users Worldwide (40+ Countries):
23,000+ Professional:
Self Service Applications:
68,000+
Total Number of Managed Servers:
2,500+
Customer Revenue Processed:
$70+ Billion per Year
Of Cloud Services for ALL Oracle Applications
The Premier Provider
Mercury Technology Group
MTG Data Center Facili:es
AT&TInternetDataCenterGlobalLoca3ons(41DataCentersin11Countries)
AnnapolisArea,USAtlantaArea,US(2)
BostonArea,USChicagoArea,US(2)
DallasArea,US(2)LosAngelesArea,US
IrvineArea,USMiamiArea,US
PhoenixArea,USSanDiego,US
SanFranciscoArea,USSanJoseArea,US
SeaOleArea,USAshburnArea,US
Toronto,Canada
London,UKBirmingham,UK
Amsterdam,NetherlandsFrankfurt,Germany
Nice,FranceParis,France
Bangalore,IndiaShanghai,China(3)
Singapore,SingaporeHongKong,China
Tokyo,Japan(3)Osaka,Japan
Sydney,Australia
TheReliability,Scalability,Securityand
SkillforMissionCri9calApplica9ons
• Mercury is located in 4 Data Centers:
• Ashburn, VA
• Irvine, CA
• London, UK
• Birmingham, UK
• Toronto, Canada (Future)
GIDC
AsiaPacificRegion AmericasRegion
European,MiddleEast&AfricanRegion
NashvilleArea,USNewYorkArea,US
NewYorkMetroArea,US(2)OrlandoArea,US
PhoenixArea,USSanDiego,US
SanFranciscoArea,USOrlandoArea,US
MTG Hyperion/BI Center of Excellence
ü Unlimited Patching/Upgrading
ü Fastest Available Server Hos:ng Op:mized for EPM/BI
ü Rapid Response issue resolu:on
ü Con:nuous Applica:on Monitoring
ü Error Detec:on and Aler:ng
ü Log Rota:on
ü Ar:fact Promo:on
ü Cloning/Refreshes
ü Change Management
ü Data Integra:on Support
ü Compliance and Audit
ü Security and Intrusion Detec:on
5
WhatistheCloud?Oracle’s SaaS Cloud Offerings for EPM Comparing Cloud Solu:ons: Cost Considera:on Factors Comparing Clouds: Considera:ons and Factors Example Hybrid Cloud Scenarios
Agenda
What is “The Cloud?”
• The Internet
• Virtual Systems
• Storage
• An on-line Service
• An Internal server farm
©2017,EricHelmerAllRightsReserved.
“Cloud”
• When people say “cloud” they can mean anything! Most of the :me they just mean the servers are not on-premise
• Companies have internal “clouds” as well
• We need to understand what people mean. All of this is “Cloud”….
©2017,EricHelmerAllRightsReserved.
“Cloud”
• When people say “cloud” they can mean anything! Most of the :me they just mean the servers are not on-premise
• Companies have internal “clouds” as well
• We need to understand what people mean. All of this is “Cloud”….
©2017,EricHelmerAllRightsReserved.
Cloud
Decision
InfrastructureasaService
(3rdpartyhos0ng)SoawareasaService
• Rent the Hardware
• Own the Software, pay once
• Rent the Hardware
• Rent the Software, pay forever
Basic Cloud Decision
©2017,EricHelmerAllRightsReserved.
Cloud Types • SaaS–(SoHwareasaService)-rentthesoBware
• Salesforce.com model, customers do not buy licenses, rent the service for a :me by month – pay by user or usage.
• No access to servers, pay for URL-only service
• CapEx vs OpEx decision on so]ware licensing
• i.e. PBCS, FCCS
• IaaS(InfrastructureasaService)–rentthehardware
• Customers OWN the licenses but have someone else host the servers and perhaps a Varity of IT managed services.
• Full access to servers, only ren:ng the hardware, datacenter space, electricity, and paying for managed services.
• Secure VPN – full extension of client network, looks as if on-site – client can manage or we can manage day to day
• Up to customer to install, implement, manage so]ware
• Ie: Amazon, MS Azure
• ManagedPrivateCloud–fulloutsourcingofthesolu3on
• Full IT service, administra:on, support with Oracle Experts on private infrastructure
• i.e. Mercury Technology
©2017,EricHelmerAllRightsReserved.
Confusing the Numbers
• Survey shows about an even split between those interested in SaaS and IaaS
• Oracle’s “clouds”:
• SaaS (PBCS)
• Infrastructure as a Service
• Plaaorm as a Service
• Oracle Managed Cloud Service
• Published numbers don’t say which cloud nor indicate who is actually using the cloud in produc:on.
©2017,EricHelmerAllRightsReserved.
What is the Cloud? Oracle’sSaaSCloudOfferingsforEPMComparing Cloud Solu:ons: Cost Considera:on Factors Comparing Clouds: Considera:ons and Factors Example Hybrid Cloud Scenarios
Agenda
Oracle’s SaaS today
Out today: • Planning and Budge:ng on the Cloud Services (ePBCS)
• Financial Close and Consolida:on Cloud Service (FCCS) This is NOT HFM
• Enterprise Performance Repor:ng Cloud Service (EPRCS) This is not Financial Repor:ng
• BI Cloud Service (BICS)
• Account Reconsolida:on Cloud Service (ARCS)
• Profitability Cost Management (PCMCS)
• Tax Repor:ng Cloud
New:
• Essbase cloud service – Oracle Analy:cal Cloud Service
• Oracle Data Integrator Cloud Service (ODICS)
©2017,EricHelmerAllRightsReserved.
The Vision
§ Any app, on-premise, hosted, or cloud, on any device
§ Offer mainstream EPM applica:ons with a flexible SaaS model
§ Compete with BI SaaS marketplace leaders targe:ng midmarket companies such as Adap:ve Planning and Host
Analy:cs
On-Prem, Hosted, or
SaaS…
ü Your Choice ü All Supported
ü All Strategic
©2017,EricHelmerAllRightsReserved.
Oracle Cloud under the covers
§ Mul:ple For:fied Oracle datacenters around the world
§ Mul:-tenant, servers and infrastructure are shared
§ Oracle Enterprise Linux based
©2017,EricHelmerAllRightsReserved.
Oracle’s SaaS Cloud
§ Benefits
- Extraordinary rapid environment provisioning (implementa:on :me can be the same)
- No hardware costs
- No IT services needed
- No so]ware installa:on, configura:on, or maintenance
- OPEX Subscrip:on based
§ Key Features
- Automa:c (and forced) patching
- Flat File loads or use of on-premise so]ware to upload
- U:lizes on-premise Smartview
- Built in wizards, tutorials, guides, and task lists to create applica:ons
§ Oracle Cloud Support included (Not Oracle Support)
©2017,EricHelmerAllRightsReserved.
Oracle SaaS Considera:ons § Usually only get one applica:on, two apps require two separate non-integrated subscrip:ons
§ Two environments (DEV and PROD)
§ Limited func:onality – a small frac:on of what is available on-prem
§ No access to servers, logs…. URL only based access
§ Data and metadata files must be uploaded via the web or through a command line FTP interface program that must be
downloaded from the cloud landing page. Flat file integra:on only w/o addi:onal on-prem so]ware.
§ Must commit to one hour of down:me each day
§ Limited Disk space
§ Extremely difficult to leave – if you want on-prem, you will have to buy the so]ware.
§ Not transferable
Newest features – code developed for cloud first, then ported
to on-premise versions..
©2017,EricHelmerAllRightsReserved.
What is the Cloud? Oracle’s SaaS Cloud Offerings for EPMComparingCloudSolu3ons:CostConsidera3onFactors Comparing Clouds: Considera:ons and Factors Example Hybrid Cloud Scenarios
Agenda
Cloud Solu:ons Considera:ons
• Costs and Licensing
• Support quality, responsibility, response :me
• Up:me, availability, reliability
• Security, vulnerability, exposure to risk
• Quality, compliances, audit
• Feasibility and complexity of data integra:on
• Performance and performance guarantees
• Control, access, and flexibility
• Usefulness, features
• Ability to leave solu:on
We must consider much more than the surface level costs of license vs.
subscripEon.
©2017,EricHelmerAllRightsReserved.
Analyzing Costs: Staff Burden Suppor:ng EPM systems “Takes a Village”
• Change Control processing
• Applica:on Administra:on
• Security Administra:on
• Close Process support
• Data loading
• Job monitoring
• Patches and upgrades
• Infrastructure support
• Troubleshoo:ng
• Desktop Support
• Backup/recovery
• Compliance and audi:ng
• Oracle SR’s
• Data archiving
• Performance, capacity planning
IT Support
Security
DBAs
Data Integra:on
Developers
Close Managers
Helpdesk
App Admins
30% 30% 10% 30%
30% 20% 30% 30%
©2017,EricHelmerAllRightsReserved.
Analyzing Costs: Staff Burden Suppor:ng EPM systems “Takes a Village”
• Change Control processing
• Applica:on Administra:on
• Security Administra:on
• Close Process support
• Data loading
• Job monitoring
• Patches and upgrades
• Infrastructure support
• Troubleshoo:ng
• Desktop Support
• Backup/recovery
• Compliance and audi:ng
• Oracle SR’s
• Data archiving
• Performance, capacity planning
IT Support
Security
DBAs
Data Integra:on
Developers
Close Managers
Helpdesk
App Admins
30% 30% 10% 30%
30% 20% 30% 30%
$ $ $ $
$ $ $ $
“ZeroValue”ac0vi0es
©2017,EricHelmerAllRightsReserved.
Effec3venessFactor RiskCost
Support Response Time Cost of response Time
Issue Resolu:on Time Cost of resolu:on wait :me
Up:me/Availability/
Reliability
Cost of down:me
Security and Vulnerability Cost of intrusion / data loss
Quality and Compliances Cost of quality issues
Performance Cost of performance limita:ons
Scalability Cost of scalability ceilings
Flexibility Cost of inflexibility
Staff Reten:on Safety Level Cost of Aqri:on
Usefulness / Features Cost of func:onal limita:ons
Costofloss= Probability of incident x Cost of incident
Gartner Group report declares that the average annual cost of business interrupEon is $418,071
In short: Doing Nothing costs too much
CostofPrevent=ProbabilityofincidentxPreventablecostofincident
Effec:ve costs includes Risk
©2017,EricHelmerAllRightsReserved.
What is the Cloud? Oracle’s SaaS Cloud Offerings for EPMComparing Cloud Solu:ons: Cost Considera:on Factors ComparingClouds:Considera3onsandFactorsExample Hybrid Cloud Scenarios
Agenda
• SoawareasaService(i.e.PBCS,FCCS)• Rented subscrip:on based model, do not own
• Low cost per-user model
• Can’t go back to on-prem without (re)purchasing
• Not transferrable to another cloud provider
• Surprise billing for overages
• Billing never stops, subject to unknown price hikes
• eventually more expensive than licensed so]ware
• InfrastructureasaService(i.e.AWS,Azure)• DIY Model. Rented Hardware – some can be charged by the hour/minute.
• Customer must install, maintain, administer, troubleshoot, support
• Make sure you check core’s, CPUs, VCPUs, for any licensing impact.
• ManagedCloud(i.e.Mercury)• Customers retain their so]ware license investment
• Transferable anywhere
• Ideal for those that want to “Move to the Cloud” and already own licenses
• Full outsourced IT management – patches, upgrades, data cloning, backups, change management, helpdesk
$-
$50,000
$100,000
$150,000
$200,000
$250,000
$300,000
$350,000
$400,000
1 2 3 4 5 6 7 8 9 10
Buy
Rent
Licensing Considera:ons
©2017,EricHelmerAllRightsReserved.
Security and Risk Considera:ons
• So]ware as a Service
• Public shared cloud
• Shared servers, storage with other customers
• Services over public internet
• No performance service level contractual protec:on
• Infrastructure as a Service
• Public shared cloud
• Shared servers, storage with other customers
• Secure VPN encryp:on
• OS level compliances only (SOC,SSA16, etc)
• Popular service providers are desirable aqack targets
• Can go down! Amazon 5-hour outage in Feb. “Too Big and Complicated”
• Unpredictable and variable performance, age of servers, lack of transparency
• Solu:on as a Service
• Private dedicated servers
• Contractual service level protec:on
• Strong applica:on aware security, encryp:on, and intrusion detec:on
• Applica:on aware health monitoring and event detec:on
• Applica:on level backups, off-site backup storage
• Applica:on level change management, quality controls, security controls
• Applica:on level audit, compliances
• Rapid applica:on expert helpdesk and support
©2017,EricHelmerAllRightsReserved.
Data Integra:on Considera:ons
• So]ware as a Service
• No direct access to on-prem data sources
• Flat file integra:on or must use on-prem so]ware for automa:on and cloud integra:on
• Liqle direct drill-back capabili:es to on-prem without network exposure
• Infrastructure as a Service
• Direct connec:on via VPN allow direct connec:ons to anywhere.
• Full data integra:on as if on-prem
• Solu:on as a Service
• Direct connec:on via VPN allow direct connec:ons to anywhere.
• Full data integra:on as if on-prem
• Full staff of data integra:on specialist to maintain, support, monitor, and resolve data and metadata integra:on ac:vity 24x7.
©2017,EricHelmerAllRightsReserved.
Customer Control and Flexibility Considera:ons
• So]ware as a Service
• No insight into performance or resource u:liza:on
• No access to the servers, u:li:es, or logs
• Must have one hour down:me each day
• Forced patches
• Liqle customiza:ons
• Limited func:onality compared to full on-prem versions
• Infrastructure as a Service
• Can also host your source systems to co-locate
• Any applica:on, any opera:ng system, any customiza:ons
• Solu:on as a Service
• Can also host your source systems to co-locate
• Outsource risk burden
• Full maintenance and administra:on
• Full transparency and insight into performance and capacity
• Experts that understand any and all customiza:ons and nuances
• Preventa:ve capacity analysis
©2017,EricHelmerAllRightsReserved.
Solu3on Infrastructure DBA,System
Administra3on,
Patching
Data/Master
DataIntegra3on
Applica3on
Administra3on
SaaS Vendor Vendor Customer
Customer
IaaS Vendor
Customer
Customer
Customer
Managed
Cloud
Vendor
Vendor
Vendor
Vendor
Who owns burden, cost, responsibility, and risk?
SaaS – ideal for new EPM customers, simple requirements, simple data integra:on.
IaaS– ideal for those that want to outsource hardware, already own so]ware, but have internal support staff
ManagedCloud– ideal for those that already own the so]ware, want to outsource everything to a single provider.
Ongoing Support Outsourcing – What’s Included?
©2017,EricHelmerAllRightsReserved.
Other Considera:ons
• Current re-orgs of Oracle Sales push high pressure to sell SaaS and some:mes indicate Licensed so]ware cannot be sold anymore
• Not true. Contact Oracle Digital: [email protected]
• Even though new features are developed in the SaaS cloud first, we licensed customers are geing updates quicker than ever before in the form of Patch Set Updates
• Valid Combina:ons, Sandboxing, coming to on-prem license holders soon, No upgrade needed.
©2017,EricHelmerAllRightsReserved.
Cloud Comparison Summary Considera3on OracleSaaS MTGManagedCloud
For0fiedSecureDatacenters ✔ ✔
Disasterrecovery 24hourdatalosspoten0al Instantaneouspointin0merecovery
Opera0ngSystem Linux Any
Soaware EPMonly Any–bringanyappalong
Storage 150GB Unlimited
Co-loca0on Mul0tenant,public,shared Private,dedicated
Network HTTPSoverpublicinternet Privatededicatedencryptednetwork
CustomerAccesstoServers No Yes
Customiza0ons/Automa0ons/Drill-back Limited Unlimited
DataIntegra0on ManualFlatFiles Any,seamless
Transferrabletoanothervendor No Yes
Patches Included,forced,automa0c Included,scheduledatwill24x7,unlimited
GuaranteedServiceLevelAgreement X ✔
Down0me 1houreveryday Ondemand,onlyasneeded
SoawareLicense subscrip0on,forever,subjecttoYoYpricehikes,noasset,non-transferrable
Owned,transferrableasset
©2017,EricHelmerAllRightsReserved.
What is the Cloud? Oracle’s SaaS Cloud Offerings for EPMComparing Cloud Solu:ons: Cost Considera:on Factors Comparing Clouds: Considera:ons and Factors ExampleHybridCloudScenarios
Agenda
Simple Out-of-the-Box SaaS Integra:on
ERP Source Systems
EPM Automate
Flat File uploads
On-Premise PBCS TEST
PBCS PROD
Flat File Export
Flat File Import
Manual
loading
ON-Premise Cloud
X
©2017,EricHelmerAllRightsReserved.
Using ON-prem FDMEE
ERP Source Systems
On-Premise On-Premise FDMEE
Jump box Server
PBCS TEST
PBCS PROD
ON-Premise Cloud
Must purchase FDMEE so]ware
and hardware, install, configure,
maintain and patch FDMEE
©2017,EricHelmerAllRightsReserved.
Hyperion On-Prem / IAAS and PBCS Data Integra:on
ERP Source Systems
Hos:ng service Provider
On-Premise
Hyperion/BI
PBCS
FDMEE
ON-Premise Cloud
FCCS
X
©2017,EricHelmerAllRightsReserved.
Hybrid Cloud with ODICS Integra:on
ERP Source Systems
Private or Public Cloud
On-Premise
Hyperion
BICS
ODICS
Salesforce, ADP,
Workday etc.
ON-Premise Cloud
©2017,EricHelmerAllRightsReserved.
Hybrid Cloud Master Data Integra:on
ERP Source Systems
Private or Public Cloud
On-Premise
HFM
PBCS
DRM
ON-Premise Cloud
©2017,EricHelmerAllRightsReserved.
Think Bigger: Enterprise Cloud Solu:ons
• We must think about the enterprise, not just Hyperion. Hyperion is just one piece of an overall corporate cloud strategy.
• Hyperion is rarely the source system. Data needs to go in/out and be coordinated. Must think of all down-stream and up-stream systems as one unit when considering cloud and poten:ally outsource more than just Hyperion.
• It’s ok to use different providers/solu:ons for each product area if it makes sense. However, consider how you are going to address overall management and integra:on.
• Idea: Use one single en:ty to advise, handle, administer, maintain, coordinate all solu:ons. A Cloud provider of the cloud providers. Single solu:on provider for all maintenance, administra:on, support, etc. “Enterprise Solu:on as a Service”
• Make “cloud” truly a fully outsourced set-it-and-forget-it model.
©2017,EricHelmerAllRightsReserved.
Oracle SaaS
IaaS - Private or Public Cloud
On-Premise
LifecycleChange
Management
DimensionManagement
SecurityAdministra0onandControls
DataMovement
Other SaaS Cloud
(Salesforce, Workday, etc)
Enterprise Solu:on as a Service
©2017,EricHelmerAllRightsReserved.
©EricHelmer2017,Allrightsreserved
https://www.linkedin.com/in/erichelmer
Http://www.TheITSide.net
@erichelmer
ITOutsourcing•Hosting•ManagedServicesE-Business•Hyperion•BusinessIntelligence
Contactmefora
freeQuote!
EricHelmerVicePresidentBusinessAnaly0cs