Shouldn’t we all expect better service?
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Transcript of Shouldn’t we all expect better service?
For internal use of BizGrader only. Entire contents © 2005 BizGrader.comAll Rights Reserved Page 1
Shouldn’t we all expect better service?
BizGrader.comEmpowering business by giving consumers a voice.
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BizGrader.com Home PageHelping Your Business From Page One
Respondents, using your specific survey code, will have direct access to your survey on every page
Let visitors to the BizGrader site know about your business!
• Prominent advertising space is also available to your business throughout the site
Respondents will find your business easily with or without your survey code, increasing your total number of completed surveys
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Business category grouping and business name search field continue to make finding your business survey easy
Your business logo and description are prominently displayed in the center and allow respondents direct entry to your survey
Login section becomes member information after the user logs in
Consumer’s Home PageA Visual Route to Access Your Business
Free mapping software helps potential customers find you fast
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To let your customers know your appreciation, a “thank you” statement from you to them can be provided
Questions with specific answers, and questions with a free form comment area, are utilized in your survey to elicit the most useful and honest results
Your business name and company logo lead off our flexible and professionally laid out survey page, helping to make it well received and easy to use
Survey ExampleFinding Out What’s Important to Your Business
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To provide your business with even more tools, we request respondents to provide insight to their living and buying predispositions
Fresh and relevant information which helps to target your expenditures more accurately
This entire section is completely optional for the customer
Demographic InformationProviding You With Even MORE Value
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Your executive summary page provides you vital information about your survey results at a quick glance
A live message field gives you a direct link to your BizGrader representative
• Request changes to surveys or just give us your thoughts
Derived from a proprietary method, a letter grade is assigned from all your aggregated surveys, along with specific question category breakdown
Quick access to all your surveys particulars – view each survey, its results and demographics
View individual surveys and respond to customer requests for contact
Your Business Home PageA Snapshot to Your Performance
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Click “view results” from your executive summary page and see an in-depth, continuously updated breakdown of each survey question
Your Business Survey ResultsViewing Your Survey Results RIGHT NOW!
With the opportunity to scrutinize specific date ranges you can identify potential business losing trends, or be confident you are on the right track
• Either way, the wealth of information you receive helps you create a concrete plan to help you grow your profits
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Your Respondent Demographic ResultsViewing Your Survey Results RIGHT NOW!
View your respondents specific buying and living predispositions, and be able to focus your marketing and advertising more sharply
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BizGrader Provided Marketing MaterialsHow We Help You Get The Message Out
We have many options to help you promote your BizGrader Survey
Some of these include:
• Preprinted table tents for use in your business
• Point of Sale signs
• Survey solicitation cards for your employees to hand out
• Unique, individual survey code
• Link from your website directly to your survey on BizGrader.com
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The information and tools you will now have access to as a BizGrader client are so very powerful:
• Know what vehicles you should be using to target the right customers for your business
BizGrader.comEmpowering business by giving consumers a voice.
• No more guessing how your business is doing – you’ll know it
• Easily make adjustments to your business that will result in happier customers helping your retain, build, and create a more loyal customer base
• Spend far less time reviewing, assessing and tabulating results than with your current system
• Have peace of mind AWAY from your business
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Put BizGrader To Work For YouStart Hearing What Your Customers Are Saying
For more information:
Call us at: 1 - 888 - 5GRADEA (1 - 888 - 547-2332)
Email us at: [email protected]