Top SalespersonSHOULD I PROMOTE MY
TO SALES MANAGER
A large percentage of promoted sales stars
fail within six months
Organizations promote reps based on performance…
Instead of attributes and characteristics
needed to perform as a manager
Four Questions to Consider Before Promoting your Top Sales Rep to Manager
Are they a fit for management?1
2 Can you afford to lose them as a sales rep?
Do they have aspirations to move up in the organization?
3
4 Are you able to support them effectively?
Are they a fit for management?1
Many skills and attributes that make a rep a sales star do cross over to management...
However some of them might not be as applicable and might even conflict
Management Characteristics to Consider:
Truly a team player, tends to give credit to others
Competency for performing administrative work
Strong organizational skills to take on more responsibility
Ability to delegate and let others perform the work
Support organization’s vision even if they might not agree with it
Can you afford to lose them as a sales rep?2
Review their performance as a sales professional vstheir potential as a sales
manager
If they are producing significantly more than your average sales rep…
How long will it take to ramp up a new rep(s) to produce the same amount of revenue?
Can a good manager get significantly more sales out of the sales team?
Factor in some loss in sales revenue for
several quarters following promotion
Does the rise in team performance offset the loss in revenue from promoting the star rep?
Do they have aspirations to move up in the organization?
3
Discuss your sales rep's
career aspirations
and long term goals
Where they want to be and how motivated they are
to move into a management position
If they are inspired to move up in the organization and take on more responsibility…
…keeping them in a sales
position for too long
may become demotivating
…or result in them
seeking opportunities
outside the organization
Are you able to support them effectively?
4
Do you have appropriate
Sales Management and
Coaching programs
in place to develop the
new manager?
Ensure the new manager has the safety net
to be able to make some mistakes, recover and learn
Learn how to transition star sales reps into high performing sales managers!
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By Ray Makela
@RayAMakela