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2 / 14

IndexIndex

SWOT Example Shopping Center Scan

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Example StructureExample Structure

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Example StructureExample Structure

Shopping Center Scan

5 / 14

Index Shopping Center Index Shopping Center ScanScan

Focus Key points Research model Methodology Shopping Center Scan examples Roadmap

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FocusFocus

Commercial Technical Financial Assets

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10Key points (to added value)

1. Customer satisfaction (well being)2. Clear identity / profile3. Strategic / tenant orientated / flexible ownership 4. Financials 5. Creative and qualified shopping center / asset

management

Key pointsKey points

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10Key points (to added value)

6. Quality tenants (mix)7. Marketing and communication 8. Attractive, functional public area9. Optimalization rental area 10.Durability / sustainability

Key pointsKey points

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10 key points1. Clear identity / profile

2. Strategic / tenant orientated / flexible ownership

3. Financials

4. Creative and qualified shopping center/asset management

5. Durability, sustainability

6. Customer satisfaction (well being)

7. Quality tenants (mix)

8. Marketing and communication

9. Attractive, functional public area

10. Optimalization rental area

+

+

+

+

+

+

+

+

+

=Value creation

Key pointsKey points

1 2 3

4 5

6 7 8 9 10

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Developments

Stakeholders Consumer Owners Tenants Associations Local authorities Area management (Rental) Management Additional

Economy and location Economy Retail market Consumer characteristics Catchment area Traffic Consumer spendings Omni-channel Competition Area developments

Additional

ConsumerTenants

Shopping Center ScanA way to beter performance

Roadmap

1. Intake

2. Desk research

3. Commercial scan

4. Asset scan

5. Financial scan

6. Technical scan

7. Interviews

8. Customer survey

9. Architectural view

10. Report and recommendations

Optional Market research Marketing research Implementation plan Due Diligence Consultancy Management support

Added value

Clear identity/ profile

Quality tenants (mix) Rental areas

Customer satisfaction

Public areasMarketing & Communication

Shopping centre / asset management

Durability/sustainability

Financials Ownership

Research model

Owner (s)

> 400 focus points

Financial scan

Asse

t sca

n

Tech

nica

l sca

n

Commercial scan

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MethodologyMethodology

Asset scan Commercial scan Technical scan Financial scan Internationally applicable > 400 focuspoints Customer survey Interviews stakeholders Interviews retailers Integral research

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MethodologyMethodology

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Total overviewResearch examples

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FindingsFindingsResearch examplesResearch examplesKey points

1. Customer satisfaction (well being)2. Clear identity profile3. Quality tenants (mix) 4. Optimalization rental areas5. Attractive functional public area6. Marketing & Communication7. Strategic flexible tenant oriented ownership8. Creative and qualified shopping centre / asset management 9. Durability sustainability10. Financials

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Commercial scan

Research examples

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Financial scan

Research examples

-£80.000.000

-£60.000.000

-£40.000.000

-£20.000.000

£0

£20.000.000

£40.000.000

£60.000.000

£80.000.000

£100.000.000

£120.000.000

£140.000.000

£160.000.000

2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026

Cash

Flo

w

-2,00%

-1,00%

0,00%

1,00%

2,00%

3,00%

4,00%

5,00%

6,00%

7,00%

8,00%

Dire

ct Y

ield

Retail

Offi ces

Car Park

Residential

Retail

Offi ces

Car Park

Residential

0 ft²

5.000 ft²

10.000 ft²

15.000 ft²

20.000 ft²

25.000 ft²

£0£100.000£200.000£300.000£400.000£500.000£600.000£700.000£800.000£900.000£1.000.000

Vacancy in ft²

Vacancy in ERV

Annual Rent

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Shopping Center ScanShopping Center ScanRoadmapRoadmap

Total Shopping center ScanIntake (orientation on site)Desk research Commercial scanAsset scanTechnical scanFinancial scanInterviews Customer surveyReport and recommendationsArchitectural view on interior and exterior design (optional)

Optional

Market and Marketing researchMarketingE-commerce and communication

Insight and overview of commercial / strategic opportunities and impact on time, costs and investments. Artist impressions (optional)

Implementation plan and support

Max 8 weeks

6 to 8 weeks PM