Shelter Diagnostic Survey Shelter Name Results and Planning.
-
date post
21-Dec-2015 -
Category
Documents
-
view
223 -
download
2
Transcript of Shelter Diagnostic Survey Shelter Name Results and Planning.
Survey Goals
• Get feedback from staff about their work environment
• Analyze the feedback to find trends
• Address the top areas for improvement
Background
• An online survey was made available to all staff for a two week period.
• XX% of staff responded
• Management staff consulted with the SDS team to identify key trends
The Plan
Communication– 3 morning meetings per week– Question box– E-mail newsletter– Employee participation in updating SOP’s– Employee assistance with design of training
program
The Plan
Training• New employees will attend volunteer training• Increases classroom time before hands-on work• More management involvement in training rather
than peer to peer• Some experienced staff members will be
designated as trainers
The Plan
Teamwork
• Increased cross training
• More people will be able to move between departments to help where needed.
• Staffing will be based on number of animals needing care each day.