Sharpening Your Change Agent Edge

Change Day Pledges

All Pledges

Personal &

Professional Personal Professional

Relationships 2651

Self-

improvement 660

Physical

wellness 1501 Relationships 1554

Self-

improvement 2360 Relationships 367

Self-

improvement 1006 Technical 714

Physical

wellness 1642

Emotional

wellness 109 Relationships 730

Self-

improvement 694

Moving Forward

• Examining self

• Building connection

• Enabling others

• Challenging you!

Examining Self

Presence and Passion

Presence

• Confidence

• Comfort level

• Passionate enthusiasm

Presence

Leveraging Presence

Key Take Away

Passion

Passion

What Is It?

• Feeling like you are part of something that you believe in

• Something bigger than yourself

Source: Simon Sinek, 2011

What Is It?

• Work passion?

–An individual’s persistent, positivity

–Focused and directed work intentions and behaviours

Source: Permarupan, 2013

Passion

Passion

In groups of two consider the following three questions:

• When are you most energized at work?

• How could you spend more time in this state?

• How can you “infect” your peers, leaders, followers with your passion?

Building Connection

Empathy and Trust

“Empathic leaders who take time to understand and listen to one another can empower their teams and build trust, leading to a better work culture, more collaboration and improved productivity.”

Belinda Parmar. Author ‘The Empathy Era’

Building Trust

• Empathy: the basis for building relationships of trust and influence

• Trust and influence are key factors in leading change

First Build Trust

Patrick Lencioni: 5 dysfunctions of a team

3 Components of Trust

• Credibility

• Reliability

• Intent

Peter Fuda

Who do you Trust?

Top 5

• Firefighters (77%)

• Paramedics (74%)

• Pharmacists (70%)

• Nurses (69%)

• Doctors / airline pilots (65%)

Bottom 5

• Telemarketers (4%)

• Used car salesmen (5%)

• Politicians (6%)

• CEOs (11%)

• Baggage handlers (12%)

Ipsos Reid, 2014. Survey of 4,000 Canadians

How Do We Build Trust?

• Trust others first

• Listen

• Be vulnerable

• Be accountable

• Demonstrate respect

Enabling Others

Distributed Leadership

Participative Approach to

Change

Collaborative Relationships

Culture of Autonomy

Context of Trust

Dimensions of Distributed Leadership

Distributed Leadership In Action

Challenging You!

What will you commit to doing?

•To leverage presence and inspire passion?

•To build trust and enhance empathy?

•To enable distributed leaders?