Sharing lessons through effective modelling Hilary Dexter University of Manchester Tom Franklin...

Sharing lessons through effective modelling

Hilary DexterUniversity of Manchester

Tom FranklinFranklin Consulting

Workshop Outline

• Introduction– What is modelling– An example of modelling

• Exercise 1: Modelling a problem• Feedback • Exercise 2: Building a scenario and identifying

solutions• Feedback and concluding comments

Modelling and shared knowledgeWhat is a model?A model is an abstraction, which allows people to concentrate on the essentials of a (complex) problem by keeping out non-essential details.

Modelling is about building representations of things in the ‘real world’ and allowing ideas to be investigated

What is a modelling language?

What is a modelling medium?

What is a modelling Language?• Text - descriptions of the issues and their context. These documents may be

completely free of any structure or may conform to an agreed template. • Rich pictures - attempt to encapsulate the real situation through a cartoon

representation. They are often used to describe a domain of interest, workflow or interactions between people.

• Visual modelling notation - allows us to draw our systems of interest with a graphic language – a vocabulary of icons, shapes and lines. Examples are UML, SysML, BPMN and Archimate.

• Markup languages - for describing data structures. Most widely used of these languages is XML from which have been derived many others, such as RSS, Atom, SOAP, and XHTML.

• Mathematical notation - describes a system by a set of variables and a set of equations that establish relationships between the variables.

• Ontology languages - a formal description of the meaning of the information stored in a system – it provides a shared vocabulary which can be used to model a domain i.e. the type of objects and/or concepts that exist and their properties and relations. Examples: RDF, OWL and OBO

• Programming languages: Modelling in code e.g. the Java Modeling Language (JML)

What is a modelling medium?Models may be created on paper, in electronic text or graphics documents, in computer visual modelling tools, on whiteboards (photographed), on smartboards (snapshots) or with cards and post-its. The medium does not determine the modelling language. For example, if you have used a white board to concept map, label and comment things, a snapshot of the board will deliver a modelling output that is a mixture of visual notation (rich picture or boxes and lines) and accompanying text.

An example of modelling

• Induction process• Motivation

– High drop out rate of students– Different experience for distance and part-time

students

StudentInduction

InductionComponent

VLE

StudentRetention

Induction Prior to Learning

Induction Embedded in Learning

Student LearningExperience

QualityAspect

DeliveryChannel

Guidance Doc Regulations DocCourse Handbook

Social Event

Social Engagement

Approachabilityof Staff

Peer group interaction

Cohort Identity Sense of Belonging

Timeframe

induction takes place in a timeframe

First Week

First Year

induction component provided by channel

Induction Policy

Induction Strategypolicy and strategy interact with QA

Induction Guidelines

Student Feedbackon Induction

feedback modifies strategy

QualityStandard

Induction Component Collection

ShownSeparately

Prior to registration

Blog

Web site

Following timelyregistration

Following lateregistration

UniversityInduction Policy

SchoolInduction

Policy

Presentation

Tutorial

Tour


Learning Support Service

Administrator Role

Academic Role

InductionProvider

Role

CentralAdmin Role

School SnrManagement

Disability Officer IT Technician

Student Centre Student Union Student support

Chaplaincy

Student Finances

Sport and Recreation

Practice Trainer

StudentRole

Full Time OnCampus

Part Time onCampus

Full Time Distant

Part Time Distant

StudentContext

Social andEducationalBackground

Motivation

Interests

Age

Culture andEthnicity

Returning tostudy

Foundation Student CPD Student Franchise Student

Domestic StudentInternational Student

Registers in time Registers late

Induction process at Bolton university

StudentRetention


QualityAspect

Social Engagement



Induction Policy





QualityStandard


SchoolInduction

Policy


Quality issues for The induction process at Bolton university

StudentInduction

InductionComponent

VLE

StudentRetention




QualityAspect

DeliveryChannel


Social Event

Social Engagement




Timeframe


First Week

First Year


Induction Policy





QualityStandard


ShownSeparately


Blog

Web site




SchoolInduction

Policy

Presentation

Tutorial

Tour



Administrator Role

Academic Role

InductionProvider

Role

CentralAdmin Role




Chaplaincy

Student Finances


Practice Trainer

StudentRole

Full Time OnCampus

Part Time onCampus

Full Time Distant

Part Time Distant

StudentContext


Motivation

Interests

Age


Returning tostudy





StudentRole

Full Time OnCampus

Part Time onCampus

Full Time Distant

Part Time Distant

StudentContext


Motivation

Interests

AgeCulture and

Ethnicity

Returning tostudy




Student context forThe induction process at Bolton university

StudentInduction

InductionComponent

VLE

StudentRetention




QualityAspect

DeliveryChannel


Social Event

Social Engagement




Timeframe


First Week

First Year


Induction Policy





QualityStandard


ShownSeparately


Blog

Web site




SchoolInduction

Policy

Presentation

Tutorial

Tour



Administrator Role

Academic Role

InductionProvider

Role

CentralAdmin Role




Chaplaincy

Student Finances


Practice Trainer

StudentRole

Full Time OnCampus

Part Time onCampus

Full Time Distant

Part Time Distant

StudentContext


Motivation

Interests

Age


Returning tostudy





StudentInduction

InductionComponent



Timeframe


First Week

First Year


ShownSeparately




Induction components forThe induction process at Bolton university

University Induction Policy

Academic School

Student Services

Intro to theAcademic Subject

RegistrationAccommodation

Intro to the Library

Intro to the HEI

Intro to Learning Resources

Equal Opportunities

Careers

Health Care

Disabilities

Intro to IT Services

Intro toAcademicPractice

Module Choices

Timetable

Verification ofQualifications

Intro to LearningSupport

Team Building

Creating CohortIdentity

Intro to Feedbackand Assessment

Getting to knowthe campus

Sports andRecreational

Facilities

Intro toStudent Union

Expectations ofStaff

Expectations ofStudents

AcademicSkills

Chaplaincy

Finance

Learning Funds

Loans

Fees

Bursaries andscholarships

CRB Check

Catering

Volunteering

PersonalDevelopment

Planning

Register withInstitute for

Learning

inclusion and diversity

Diagnostic tests

tests prior to starting

Student liaison service

e-portfolio

Learning Styles

Work BasedEducation

Meet school admin staff

Student Union services

Student representation

International Induction

Study Skills module

StudentInduction

InductionComponent

VLE

StudentRetention




QualityAspect

DeliveryChannel


Social Event

Social Engagement




Timeframe


First Week

First Year


Induction Policy





QualityStandard


ShownSeparately


Blog

Web site




SchoolInduction

Policy

Presentation

Tutorial

Tour



Administrator Role

Academic Role

InductionProvider

Role

CentralAdmin Role




Chaplaincy

Student Finances


Practice Trainer

StudentRole

Full Time OnCampus

Part Time onCampus

Full Time Distant

Part Time Distant

StudentContext


Motivation

Interests

Age


Returning tostudy






Administrator Role

Academic Role

InductionProvider

Role

CentralAdmin Role


Disability Officer

IT Technician

Trades Union Officers


Chaplaincy

Student Finances


Practice Trainer

Providers ofThe induction process at Bolton university

StudentInduction

InductionComponent

VLE

StudentRetention




QualityAspect

DeliveryChannel


Social Event

Social Engagement




Timeframe


First Week

First Year


Induction Policy





QualityStandard


ShownSeparately


Blog

Web site




SchoolInduction

Policy

Presentation

Tutorial

Tour



Administrator Role

Academic Role

InductionProvider

Role

CentralAdmin Role




Chaplaincy

Student Finances


Practice Trainer

StudentRole

Full Time OnCampus

Part Time onCampus

Full Time Distant

Part Time Distant

StudentContext


Motivation

Interests

Age


Returning tostudy





VLE

DeliveryChannel


Social Event Peer group interaction

Blog

Web site

Presentation

Tutorial

Tour

Delivery channels for The induction process at Bolton university

Exercise 1

• Consider a problem that you are currently interested in (such as induction)

• Outline some of the key aspects using the cards provided

domain

[Topic, area of interest, discipline, environment]

role

[set of responsibilities, position, job]

artefact

[things in the domain, resources, outputs, documents]

Exercise 2

• Process enhancement• Improving student induction –

modelling the aspects

Induction Component

+Name+Owner+Author+Version+Date created+Status

Aspect ofinduction

component

Timeframe

InductionComponent Type

Student Attendance

IntendedOutcome

DeliveryChannel

DeliveringRole

OrganisationalUnit Served

Driver

EvaluationCriteria

Student ContextLevel of study

Age values<<enumeration>>

+School leaver+Mature

Components enumerated in Bolton Induction Component Collection

Induction Scenario

1

2

3

4

56

7

8

9

11

12

Delivery Language13

Student Attendance

Student Attendance values<<enumeration>>

+Full Time on campus+Part Time on campus+Full Time distant+Part Time distant+Work based+Franchise

Driver Values<<enumeration>>

+Student retention+Student experience+Preparedness for learning+Legal requirements

IntendedOutcome

Intended Outcome values<<enumeration>>

+Student belonging+Cohort identity+Social engagement+Approachability of staff+Student learning experience+Prepared for learning+Student helath and safety

Driver

EvaluationCriteria

Evaluation Criteria Values<<enumeration>>

+National student survey+Student feedback+Retention rates+Measures for preparedness for learning+Measures for legal requrements

Level of study

Level of study values<<enumeration>>

+Foundation+Undergraduate+Postgraduate+CPD



Cultural background /ethnicity values

<<enumeration>>

+UK+EU+Anglophone country+Other

1

2

3

4

5

Student Context Values<<enumeration>>

+Age+cultural background/ethnicity+social and educational backgound+Living at home+returning to study+Applied or cleared+start time+Semester start



Cultural background /ethnicity values

<<enumeration>>

+UK+EU+Anglophone country+Other

Social and educationalbackground values

<<enumeration>>

+First generation HE+Not first generation HE

Living at homevalues

<<enumeration>>

+Yes+No

Returning tostudy values

<<enumeration>>

+Yes+No

Semester start values<<enumeration>>

+First semester+Second semester

Start time values<<enumeration>>

+On time+Late

Applied or clearedvalues

<<enumeration>>

+Applied to Bolton+Applied through clearing

Student Context

Induction Scenario

6

Aspect ofinduction

component

Timeframe

InductionComponent Type

Timeframe Values<<enumeration>>

+Prior to registration+First week+First Year+Always avaiable+As needed

Induction ComponentType Values

<<enumeration>>

+Administrative+Social+Academic

DeliveryChannel

DeliveringRole

OrganisationalUnit Served

Delivery Channel Values<<enumeration>>

+Social Event+Peer group interaction+F2F Presentation+Recorded presentation+Tutorial+F2F Tour+Virtual Tour+VLE+Blog+Website+Document

Delivering Role Values<<enumeration>>

+Academic+Student Services+Students Union+Learning Support Service+School Administrator+IT Services+Disability Officer+Trades union officer+Practice Trainer+Central Administrator+School Senior Management+Student liaison officer+Librarian+University manager

Organisational Unit Values<<enumeration>>

+School of Arts Media and Education+School of the Built Environment and Engineering+School of Health and Social Sciences+School of Games Computing and Creative Technologies+Bolton Business School+Bolton Business School+Central administration

Delivery Language

Delivery Language Values<<enumeration>>

+English+French+Punjabi+Chinese+Hindi

7

8

9

11

12

Documents values<<enumeration>>

+Timetables+Guidance documents+Regulations+Course handbook+Module handbook

Induction Component

+Name+Owner+Author+Version+Date created+Status

13

Sharing lessons through effective modelling Hilary Dexter University of Manchester Tom Franklin...

Documents

Transcript of Sharing lessons through effective modelling Hilary Dexter University of Manchester Tom Franklin...