Rhyne Armstrong for LavaCon 2015

Case Study

Session Description

When you finally do break down those silos, how do you make sure all that knowledge passes from one group to the next? Without a program and process in place, you leave it to chance to make sure everyone knows what they need to be successful. In this session, we will discuss tools and methods we have used to pull off a successful Corporate Training Program, and how what we've done can be replicated at other companies.

About the Speaker

Rhyne Armstrong is Director of Documentation at RouteMatch Software. He has 20 years of experience in the technical communication field; often moving from the core discipline of technical writing to the outlying roles of corporate communication, product marketing, and user experience design.Over the last several years, Rhyne has consulted on social media and social networking strategies for several organizations and individuals, and often dives head-first into emerging technologies and communication trends. He is a Associate Fellow of the Society for Technical Communication, serving on the Community Affairs Committee and on the leadership council of the Atlanta Chapter. Rhyne resides in Alpharetta, GA where he spends most of his time shuttling any of his four kids to soccer, ballet, or gymnastics.