SHALINI J NAIR

Flat no: Ph2 Email:shalinijnair@gmail.comNikunjam estate Jagathy jn,Thycaud p.o, Trivandrum

Phone:0091 9037076661

OBJECTIVE

To work in a professionally managed organization, and to be part of a mutually beneficial system where I can seek a career in a profile, which offers adequate scope to utilize and enhance my knowledge, skills, experience and contribute to achieving the visions and goals towards the overall success of the organization

EDUCATION, TRAINING AND CERTIFICATIONS

Year Institution Board/University Program

2008-2012 Mohandas College of Engineering and Kerala University Bachelor ofTechnology, Kerala Technology

2006-2008 Saraswathi Vidyalaya CBSE Class XII

2005-2006 Christ Nagar Sr.sec school CBSE Class X

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SKILLS SUMMARY

Java, C, C++.,SQLLanguageOperating System WINDOWS XP,Vista,8Other Software Packages Proficient in MS Word, PowerPoint, Excel.

Expertise in executing tasks within a structured project environment.

Rich experience in delivering quality written presentations.

Mentor juniors in the team and groom them to the standards set by UK colleagues.

Professional Skill Experience in handling escalations from customers and closing it to their

satisfaction.

Handling audit findings and resolving them within the specified time frame.

Preparation of presentations to the management as per requirements.

PROFESSIONAL EXPERIENCE

RM Education Solutions India Pvt Ltd June 2015 – August 2015Designation: Data Analyst – Marketing Services

Roles & Responsibilities:

Responsible for BI Development and BI Monitoring. Develop reporting infrastructure for complex information and analysis needs. Produce and publish regular BI for business area. Hands on experience in advanced Excel. Data analysis and Reporting with the use of Tableau Simple email builds

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RM Education Solutions India Pvt Ltd March 2013 – June 2015Designation: Executive – Shared Services

Roles & Responsibilities:

Determine and translate customer needs into a solution & approach by the agreed deadlines Contribute to proposal development – Performing all pre-sales activities, and handling RFIs, RFQs and RFPs with

full ownership Providing analytic support and estimating input to the proposal team Document Governance – Creating, Review and Circulation of Project Transfer Document. Customer Support - handling escalations from customers, as and when issues arise. Designing Solution - Analyze and document business requirements and translate the requirements to specification

and design Supporting Technical Design team – providing inputs to the technical design team regarding the technical

components. Coordination - Help coordinate activities between technical staff, system users, end user organizations, software

programmers, system administrators, and managers Serving as SPOC - Handling communications and escalations along with UK counterpart – along with people

management Preparing presentations and conducting training sessions Reporting based on Key Performance Indicators as and when required to senior management SharePoint – Maintaining business development SharePoint. Adhoc Tasks - Handled all Administrative work in Sales & Marketing Team. Expert in Handling Big Bids &

Tenders Ensuring quality and productivity to meet group & individual targets Spot checks Peer Reviews Meeting SLA’s

Additional Responsibility

Played the role of a CL and SQA for the team. Train new hires and rest of the team on quality policies & took corrective action. Faced audits. Ensured that the quality folder of the team was updated in a timely manner. Identifying Improvements in the current process to reduce time consumption and ensuring the implementation of

the changes & documenting it alongside.

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Stark Communication December 2012 – Feb 2013Designation: Client Service Executive(Part Time)

Roles & Responsibilities:

Meeting and liaising with clients to discuss and identify their advertising requirements. Working with agency colleagues to devise an advertising campaign that meets the client's brief and budget. Presenting, alongside agency colleagues (particularly the account manager), the campaign ideas and budget to the

client. Working with the account manager to brief media, creative and research staff Liaising with, and acting as the link between, the client and advertising agency by maintaining regular contact

with both, ensuring that communication flows effectively; Negotiating with clients and agency staff about the details of campaigns; Presenting creative work to clients for approval or modification; Monitoring the effectiveness of campaigns; Undertaking administration tasks; Arranging and attending meetings;

ACHIEVEMENTS

Onsite visit to UK to be a part of the annual meeting review – Kick Off 2014-15. Knowledge transfer sessions with all the teams as part of being Executive in RM Education.

Part of the Sharepoint 365 Project in RM Education Client Service executive (Brochure creation) from Stark Communications for Nishagandhi Festival 2012. Part of Quality Circle(an international convention held in Lucknow) in the year 2004. Won various other prizes in dance, solo song, public speaking, personality contest and sports events in school

and college level.

HOBBIES AND INTERESTS

Compering (Anchored a show on Kairali WE from April 2012-October 2012) Make A Difference(MAD) – Corporate Relations Intern for an year in October 2012.

PERSONAL DETAILS

Date of birth : 13.06.1990

Nationality : Indian

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Father’s Name : Jagdishkumar B Nair

Mother’s Name : Meenakumari J Nair

Languages Known : English, Hindi, Malayalam, Gujarati.

Sex : Female

Marital Status : Single

DECLARATION

I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.

Shalini J Nair

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