SFJ- Training Capabilities
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Transcript of SFJ- Training Capabilities
Founded on values , driven by expertise
We enable people and businesses through deep expertise founded on a strong value system
SFJ Business Solutions Pvt. Ltd
Simplify Foster Jubilate
© SFJ Business Solutions Pvt. Ltd. 2014 Confidential – Limited circulation only 2
Agenda• The Company
• Business Sense
• How we are organized
• Our Knowledge Services Portfolio
• Our Knowledge Services Capabilities• Trainer - Hiring , Contract process• Operating & Delivery Models• Pricing Approach / Components• Account Management / Governance• Proposed SLA’s , adherence plans• KPI’s and other reporting capabilities• Project readiness• Key Competencies & Differentiating factors• Capabilities to provide trainings through different models
• Case Studies
© SFJ Business Solutions Pvt. Ltd. 2014 Confidential – Limited circulation only 3
The Company Enable People and Businesses
through deep Expertise founded on a strong Value System
To achieve INR 100 crores in revenue by 2018 Rank among the top 5 training providers by 2017
Rank among the top 10 places to work for in India by 2018 Add 4 new Geo’s by 2016 Win MAKE award by 2017
Passion Empathy Expertise
Mission
Vision
DNA- Values
© SFJ Business Solutions Pvt. Ltd. 2014 Confidential – Limited circulation only 4
Business Sense
110 +People
Singapore
Los Angles
Bengaluru
Dubai
60 +Clients
20+Fortune 100
clients
60 % Business from
existing relationships
15+ relationships longer than 4
years
HQ
© SFJ Business Solutions Pvt. Ltd. 2014 Confidential – Limited circulation only 5
How we are organized
Knowledge Services Talent Services IT Services
TrainingKnowledge Workshops
Temporary StaffingPermanent Staffing Staff Augmentation
Support Services
We are a right sized client-centric partner
SAP Training CompetencySAP NetWeaver 7.0 SAP Product Lifecycle ManagementBusiness Intelligence Certification PLM200 - PLM210 - PLM220 - PLM230 - PLM235 - PLM240 TBW10 - TBW20 - TBW42 - TBW45* PLM300 - PLM305 - PLM310 - PLM315 - PLM316 DBW70P - TBW70D* PLM301 - PLM305 - PLM310 - PLM330 - PLM335BW370 - TBW41 - TBW70D* SAP Supply Chain Management SAP NetWeaver Portal Certification SCM200 - SCM212 - SCM220 - SCM230 - SCM250 SAPEP - EP200 - EP300 - WGBEPC** SCM130 - PLM114 - PLM115 - SCM240 - SCM310 - SCM320 - SCM360 SAPEP - JA100 - JA310 - EP120* SCM600 - SCM605 - SCM610 - SCM615 - SCM620 - SCM650SAP NetWeaver Logistics Execution System SAP System Administration SCM601 - SCM610 - SCM611 - SCM630 - SCM631 SAPTEC - ADM100 - ADM102 - ADM110 - ADM200 - ADM325 - ADM315 SAP Supplier Relationship ManagementADM505 - ADM506 -ADM102 - ADM200 – TADM10 – TADM12 SAPSRM - SRM210 - SRM260*SAP Security SAP ERP Financials ADM940 - ADM950 - ADM960 Accounting Process Integration AC010 - AC200 - AC201 - AC205 - AC202 - AC210 - AC305 - AC280 -TFIN50,TFIN52SAPTEC - BIT100 - BIT400 - BIT430 - BIT460 - BIT450 ControllingBIT400 - ADM200 - TBIT51** AC040 - AC405 - AC610 - AC505 - AC520 - AC605-TFIN20,TFIN22Master Data Management (MDM) Strategic Enterprise Management (SEM)MDM100 - MDM101 - MDM300 - MDM400 SEM010 - SEM200 - BW370 - SEM215 - SEM220 Business Programming (ABAP) SAP ERP Human Capital Management
BC400 - BC401 - BC402 - BC430* - BC410* - BC414* - BC405* - BC425 – BC481SAPHR - HR050 - HR255 , HR316 , HR270, HR305 - HR306 - HR505 – HR510 -HR 540 - HR 400 – THR10 –THR12 – HR940
BC400 - BC401 - BC430* - BC410* - BC414* - BC405* - BC425* - BC427 - BC402 SAP Business One Training NET310 TB1000 - TB1100 - TB1200*Java Platform TB1000 - TB1100 - TB1300*SAPEP - JA100 - JA310 - EP120* SAP CRM 5.0 CertificationJA100 - JA300 - JA310 - JA320* CR100,CR700 , CR600, BW380 - CR900SAP Solution Management ( Root Cause Analysis ) SAP SolmanE2E050 - E2E100*-E2E050 - E2E200* SMI 100,210,310
Open End Technology – Training competency Storage All ERP
Operating system TeradataVmware Siebel
Database HadoopProgramming language Mobility & Analytics
Microsoft technology Software TestingMiddleware Application Virtualization
IBM Products MainframeGroovy &Grails Genesys
JAVA DMS
Product costingAxway
and all other open end technologies.
Non IT – Training competency S.No Training topics
1Management Skills2Performance and Productivity3Team Management4Leadership5Coaching and Training6Communication Skills7Conflict Management8Customer Service9Diversity and Cultural Competency
10 Harassment11 Interviewing, Hiring and Career Development12 Work-Life Balance13 Negotiation and Sales Skills14 And other management related topics …
© SFJ Business Solutions Pvt. Ltd. 2014 Confidential – Limited circulation only 9
Our Knowledge services capabilitiesTraining methods
• Instructor led training• On line training• Hybrid training
Training Types
• Project based• Campus Recruit training• Cloud based training - WIP
Dedicated Account Manager
Support & Operations
team
Periodic Audits for governance
Updates on customer
specific policies
Association with 5000 + trainers
100 + SME’s
Trainers for Niche skills
Account Management
Capabilities / Potential
Delivery
25 member Technical sourcing team
TAT of 24 hours
© SFJ Business Solutions Pvt. Ltd. 2014 Confidential – Limited circulation only 10
Operating / Delivery ModelTraining Requirement Analysis
•Requirement receipt from client
•Analysis•Definition of required skills•Skill – trainer mapping
Trainer Alignment
•Identify /Source Trainer•Formalize agreement•Engage•Client Interviews•Trainer finalization
Delivery
•Trainer deployment•Initiate training•Monitor •Evaluate•Client satisfaction
Delivery
Performance Reporting Performance Benchmark
• Define expected standards for delivery , Quality based on input from client
• Set measures for customer satisfaction
• Set performance expectations with trainers
Performance measure
• Feedback from trainees – 2 level
• Feedback from client SPOC• Feedback from the trainer• Consolidate feedback
Performance Reporting
• Report performance metrics• Delivery effectiveness• Quality• Customer Satisfaction• Cost effectiveness
© SFJ Business Solutions Pvt. Ltd. 2014 Confidential – Limited circulation only 11
Case Study..• We have trained 5000 Wipro & TCS campus recruits last year.• Post training all the participants were successfully placed in project.• This year we have targeted to train 10000 campus recruits.• Executed several hybrid training i.e. ILT & VLT.
© SFJ Business Solutions Pvt. Ltd. 2014 Confidential – Limited circulation only 12
Partial client list
Contact Person : Rakhi Dujrayan Email : [email protected] : 9591995793Web : www.sfjbs.com
Founded on values , driven by expertise