Seven Steps To Effective Delegation · Sharpen your skills in effective delegation Develop methods...

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Seven Steps To Effective Delegation featuring Bob Johnson

Transcript of Seven Steps To Effective Delegation · Sharpen your skills in effective delegation Develop methods...

Page 1: Seven Steps To Effective Delegation · Sharpen your skills in effective delegation Develop methods to keep team members focused on the end result Discover how to build trust, commitment

Seven Steps ToEffective Delegation

featuring Bob Johnson

Page 2: Seven Steps To Effective Delegation · Sharpen your skills in effective delegation Develop methods to keep team members focused on the end result Discover how to build trust, commitment

•White Page Insert- Delegation Self Assessment

-Answer the 25 questions as honestly as you can. (This is “Of you, for you, and by you”… nobody else)

-Review your score

-Does this sound like you?

Delegation Self Assessment

Page 3: Seven Steps To Effective Delegation · Sharpen your skills in effective delegation Develop methods to keep team members focused on the end result Discover how to build trust, commitment

Seven Steps ToEffective Delegation

featuring Bob Johnson

Page 4: Seven Steps To Effective Delegation · Sharpen your skills in effective delegation Develop methods to keep team members focused on the end result Discover how to build trust, commitment

“Good leaders make people feel they are at the very heart of things, not on the

periphery.

Everyone feels he or she makes a difference to the success of the

organization.”

- Warren Bennis, author

Seven Steps ToEffective Delegation

featuring Bob Johnson

Page 5: Seven Steps To Effective Delegation · Sharpen your skills in effective delegation Develop methods to keep team members focused on the end result Discover how to build trust, commitment

The Wall Street Journal…

“The higher executives climb, the more

important it is for them to delegate.

Trying to put their fingerprint on every initiative

or constantly second guessing employees won’t

make them effective leaders…”

Why This Subject Is Important

Page 6: Seven Steps To Effective Delegation · Sharpen your skills in effective delegation Develop methods to keep team members focused on the end result Discover how to build trust, commitment

The Wall Street Journal…

“As companies trim management layers,

executives are supervising larger

numbers of employees, …

which only heightens their need to

delegate.”

Why This Subject Is Important

Page 7: Seven Steps To Effective Delegation · Sharpen your skills in effective delegation Develop methods to keep team members focused on the end result Discover how to build trust, commitment

Answer the 3 questions on page 1.

Discuss #’s 1 and 2 in small groups.

The answer to Question #3 will be used

in a later exercise. Take good notes.

(Keep this one, #3, to yourself)

Session Opener

Page 8: Seven Steps To Effective Delegation · Sharpen your skills in effective delegation Develop methods to keep team members focused on the end result Discover how to build trust, commitment

“Maybe you can make a project or decision 5% or 10% better if you poke your nose in, but there’s also a price to pay. In my opinion, that potential 10% quality increase comes at a cost of about 50% of your subordinates’ personal commitment to the task.

author - Michael Stern

Effective Delegation

Page 9: Seven Steps To Effective Delegation · Sharpen your skills in effective delegation Develop methods to keep team members focused on the end result Discover how to build trust, commitment

Never tell people how to do things:

Tell them what the need is and they

will surprise you with their ingenuity.

General George S. Patton, Jr

Effective Delegation

Page 10: Seven Steps To Effective Delegation · Sharpen your skills in effective delegation Develop methods to keep team members focused on the end result Discover how to build trust, commitment
Page 11: Seven Steps To Effective Delegation · Sharpen your skills in effective delegation Develop methods to keep team members focused on the end result Discover how to build trust, commitment

White Insert: Barriers, Benefits and Beliefs.Form 2-3 person teams and discuss the questions:

Answer A leader who does not delegate Believes?

AnswerA leader who effectively delegates Believes?

What does this tell you?

Barriers, Benefits and Beliefs

Page 12: Seven Steps To Effective Delegation · Sharpen your skills in effective delegation Develop methods to keep team members focused on the end result Discover how to build trust, commitment

Sharpen your skills in effective delegation

Develop methods to keep team members focused on the end result

Discover how to build trust, commitment and confidence in team members

Begin to spend your time as a manager more productively

By the end of this session, you will:

Learning Goals

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Video

Please take notes in the space provided

on page 2

List your Ah-ha’s –or your Examples/Applications to my business

On page 3 and 4

Page 14: Seven Steps To Effective Delegation · Sharpen your skills in effective delegation Develop methods to keep team members focused on the end result Discover how to build trust, commitment

NOTE the important idea(s) &

THINK how they apply to your organization

SHARE examples of key ideas w/your neighbors

Key Ideas and Application

Page 15: Seven Steps To Effective Delegation · Sharpen your skills in effective delegation Develop methods to keep team members focused on the end result Discover how to build trust, commitment

Apply the 7 delegation steps to the personal

delegation experience that you described

on page 1 (or a new one you have thought of)

Answer the questions:

If a positive experience, which steps made it so?

If negative, which were missed & how could they

have improved the outcome if followed?

Each person; Share your responses w/ your neighbors

(Be concise ~ 60 seconds each)

7-Step Experience(Page 6)

Page 16: Seven Steps To Effective Delegation · Sharpen your skills in effective delegation Develop methods to keep team members focused on the end result Discover how to build trust, commitment

Pair Up!

Prepare for the role you are assigned

Assume you are representing your team.

Focus on using the 7 Steps

(The Handout has the 9 Principles of effective delegation)

Carry out your plan with the other person when

directed

Exhibit Delegation(Page 8)

Page 17: Seven Steps To Effective Delegation · Sharpen your skills in effective delegation Develop methods to keep team members focused on the end result Discover how to build trust, commitment

Did B accept the assignment?

How are they feeling about the task?

Did A successfully explain WIIFM?

How?

Opposition to B doing Task?

How was it overcome?

Did A follow 7 steps? Which missed? Why?

Debrief

Page 18: Seven Steps To Effective Delegation · Sharpen your skills in effective delegation Develop methods to keep team members focused on the end result Discover how to build trust, commitment

White Insert: How do you delegate effectively?

- Fill out all seven Steps for the Project or Responsibility you should delegate.

- Use the examples to help you to script and plan the text.

- Good Luck!

Remember: “Good leaders make people feel they are at the very heart of things, not on the periphery.

Everyone feels he or she makes a difference to the success of the organization.” Warren Bennis, author

Lets Plan to Delegate a task

Page 19: Seven Steps To Effective Delegation · Sharpen your skills in effective delegation Develop methods to keep team members focused on the end result Discover how to build trust, commitment

For more information about Crestcom Training:

Website: www.crestcomleadership.com

Jack Neeway

[email protected]

801 674 4611

Crestcom