Seven Mistakes of the Leader

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    The top 7 mistakes leaders make andhow you can be different!

    Craig Nathanson

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    About Craig Nathanson

    26 years of senior management experience Founder and President, The Vocational Coach, The Best Manager Professor, Speaker, Author, organizational consultant and workshop leader in human

    and organizational growth Author of numerous books :

    How to find Right work during challenging times: a new approach to your life and work after 40 The Best Manager- Getting better results WITH people P Is For Perfect: Your Perfect Vocational Day Discover and Live your Passion 365 Days a Year

    Executive Coach College professor focused on management and organizational behavior MS Telecom Management, MA Human Development, Ph.D candidate- Human and

    Organizational Development On-line community www.thevocationalcoach.com and www.thebestmanager.com

    http://www.thevocationalcoach.com/http://www.thebestmanager.com/http://www.thebestmanager.com/http://www.thevocationalcoach.com/
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    Key learning outcomes!

    Learn the top 7 mistakes which leaders make Learn how to be a systems thinker Learn why self awareness is important to leading yourself

    and others Understand what a leadership system is Learn the differences between leading and managing Understand the differences between managing and

    coaching Understand what an effective coach does Learn the best 7 steps towards becoming a better leader Summary of key learning and next steps

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    Instead- be a systems thinker

    Understanding the bigpicture

    Looking for connections andpatterns Ask questions to learn Test assumptions

    Understand current thinkingmodels Focus on the Process

    Change perspectives toincrease understanding

    Seek to understandcause and effect

    Focus on structure not onblame

    Look for leverage in thesystem

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    Systems Thinkers How -To

    Look for interrelationships, not things Example the farmer and the crop

    Lowest level of thinking Use what has worked in the past

    Look at patterns A more sophisticated way of thinking Short term results vs. unintended consequences

    Always look for root causes

    Why is this occurring?

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    Systems Thinking How -To

    Many leaders also fail when they ignore systems thinking Results in a short -term fix focus Reactive rather than proactive Ignore patterns and operate in fire drill mode

    May see what they want to see Instead important to look at patterns over time

    Over-emphasis on analysis, rather than synthesis

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    How self awareness leads to better leadership

    How to become more self aware Who are you (Purpose) What is most important to you (values) How do you role model daily what is most important

    (behaviors) Are your abilities (what you are motivated to do) and your

    deepest interests aligned? Does your work match both high challenges and high skills? Are you positive, open and friendly to others?

    Do you listen to others and have empathy? Are you a person of high integrity? Do you find joy in your work and seek ways to develop and

    learn?

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    Build a leadership system?

    A leadership system Provides an operating structure Contains a Vision, mission, values and behaviors Shapes a Culture

    Creates and motivates change Strives to set and reach goals towards a desired state Persuades and influences Creates and communicates a vision

    And every action in the system affects all other parts

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    Leading vs. managing

    Focused on Planning organizing monitoring

    Requires subordinates Directing and

    communicating Operational decision making

    Budgeting Solving problems

    Formal hierarchical role Emphasis on stability Results-oriented Minimizing risk

    Shorter term view

    Managing

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    What is coaching?

    Think of a basketball coach

    (the one who doesnt yell)

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    What an effective coach does

    Is caring and focused Is a great listener and communicator Is always looking for coaching moments Gives informal and formal feedback Shares the responsibility for behavior change Is positive and proactive Is focused on staff development and teaching

    Puts equal focus on BOTH managing and coaching

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    Managing vs. Coaching Both are needed

    Managing Measuring Monitoring Walking around/observing to

    gather data Communicating - disseminating

    information Deciding Setting goals Organizing

    Coaching Helping people to develop Asking questions Collaborating with employees Building strong interpersonal

    relationships with employees Providing feedback on

    behaviors with positive intent

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    Where do you stand with your coaching skills?

    Good Uses lots of questions Listens well

    Feels responsible for youremployees development Gives feedback on behavior

    with positive intent Builds strong teams which

    work together well Have patience with people and

    open-minded

    Not So Good Communicates with opinions

    and rarely asks questions Poor listener Sink or swim attitude with staff Feedback is more evaluative

    with a negative tone Little emphasis on building

    strong teams Little patience and resistant to

    change

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    The 7 best steps towards great leadership

    Great leaders Set a clear vision and explain the desired state of all activities Show people you care about them Be consistent and a person of high integrity

    Align people together matching abilities and interests Communicate often sharing all plans and progress Set plans and goals together. Agree on metrics of success Make people development and on-going education a priority

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    Summary

    Good leaders Practice positive leadership behaviors daily Think about the impact of their actions (systems thinking) Are self aware

    Understand that all parts of the leadership system affect all otherparts Use leading, managing and coaching methods to work together Role model integrity, open communications and positive caring for

    developing others

    Continue to develop themselves Show passion and joy for their work!