Setting Up and Using Your

GENCom Mobile Client for iPad

Early Drop (Phase 0) Versions – Oct. 2011

(Note: see separate iPhone setup & usage instructions)

2

Installing GENCom Mobile Client for iPad

1) Select the App Store icon on your device

2) Search for gencom & select “genband mobile commications”

3) Select the app

3

Installing GENCom Mobile Client for IPhone/iPad

4) Make sure it’s the iPad version & Select “INSTALL”

5) ) The GENCom App will download and install on your

device

4

Application Now Installed

You should now see a GENBAND icon similar to the one at the bottom of this screen. You can hold it down and drag it to the bottom tray if you want it accessible on any screen.

Note – in future The GENBAND app icon may change with additional branding (i.e. customer specific logo).

GENCom Trl

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Set-up

Select Settings (if not taken to next window at 1st startup) then

Select GENBAND Corporate

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Setup

Display as = name you want displayed in iPad windows

User name = your A2 genband.com user name

Password = your A2 genband.com p/w

Domain = genband.com (you can’t change this)

VM Number – voicemail

CLICK on REGISTER

Selections Grey out and option changes to Unregister

Select Save

7

Setup

The account should now have a Green Arrow

Select Preferences Turn ALLOW 3G CALLS

to ON (If iPad is 3g/4G enabled))

Select Close

8

Using the GENCom iPad Client

• Note:

• iPad only

• iPad Phase 0 Beta client does not support IM & Presence.

• This functionality will be available in the GA release.

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Main Screen

Access Settings

Access Dialpad

Information Area – this window is where detailed info will appear and can be edited depending on context

Client Status

Access Contacts

Access Call History

Voicemail

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Dialling Simple Call

Touch Dialpad Input number Touch CALL

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Call From Contacts

Select Contact Touch number you

want to reach contact at

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In Call Screen

• Mute• Speaker (Handsfree)• Record

• Keypad (to enter additional Digits if required)

• End Call

• Hold• Conference (Add Call)• Transfer

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Call History

• All /In /Out / Missed

• To call – select call– Touch address/number to

return call– Format of info will vary

depending on type of call.

• Add as new or update existing Contact

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Voice mail

• New messages?

• Access the Voicemail system

• NOTE – most users will only have a GENBAND Corporate account showing