Setting Standards Provident Estate - Company Profile

setting standard

corporate profile

ContentsProvident Estate 2

Our Vision, Our Mission 5

Why Provident Estate 6

History & Milestones 8

Synopsis 11

The Masterminds of Provident Estate 12

Our Team 13

RERA and DLD Award 2014 14

Services We Ofer 16

Marketing 18

Marketing applications 20

Facts about Provident Estate 21

providentestateis a full brokerage service company

• Residential Sales & Leasing

• Commercial Sales & Leasing

• Property Management

• Investment Opportunities

• Project Marketing Service

2 3PROvIdent eState CORPORate PROfILe 2014

ourvision

ourmission

We, at Provident Estate aim to be the pillar of success and are unparalleled when

it comes to the Real Estate business. We are professionally acclaimed worldwide,

a globally recognized institution, ISO Certified and an ward winning company. We

are known not only for meeting, but also, exceeding customer satisfaction and

expectations. Our goal is to succeed, enabling our diverse team of valued

employees to hold great accountability towards our prized customers. Provident

estate aims high, with integrity, diversification, onsistency, high standards,

principles, and outstanding customer service. We are determined to be number.

Provident estate is your personalized Real estate Broker. We have redefined

busines standards through impartiality and honesty. We undergo each deal with

integrity and are determined to bestow unrelenting, efective, and efficient

customer serve. through our highly trained and qualified agents coupled with our

team of a dynamic staff, the service you receive is incomparable to that of our

competitors. Management endeavours are not limited to our company’s constant

growth, but also to the continuous training of every member of our team, hence

reassuring your confidence in us as your leading real estate broker. exceeding

customer expectations on every service we off



Whether you are looking to buy, rent, or sell, you can be confident that

Povident estate can fulfilyour requirements through our comprehensive

understanding of the market and the wide range of properties that we

manage. Our vast and extensive knowledge of the Property Market enables us

to findand negotiate the best offers from developers; giving our clients the best

prices and best real estate acquisitions. We also offer sound advice regarding

investment opportunities to expatriates and/or locals in terms of residential,

commercial luxury and premium property. We cater to every requirement, from

individuals to companies. Our agency has the most respected and highly

experienced Dubai property consultants which qualify us to capably handle

resale and new properties in all the major freehold areas.

Provident estate offers a multitude of realty services to our clients. We have a

large selection of properties, including villas, apartments, townhouses, holiday

homes and offices. We specialize in both commercial and residential

properties. Whether buying, selling or renting luxury and exclusive properties

Provident Estate can help you reach your goals. We work in a wide array of

different areas, such as Palm Jumeirah, (the World’s largest man-made Island),

Burj Khalifa (the Highest tower in the World), emirates Hills, downtown dubai,

arabian Ranches, Green Community, dubai Marina, Jumeirah Beach Residence,

Jumeirah Golf estate, Jumeirah Lake towers, emirates Living, Business Bay,

acacia avenues, al Barari, dIfC, World trade Centre, just to name a few.

With our wide network of multilingual and highly qualified agents ready to

serve you, you can be confident that every requirements will be met. We are

ready to assist you while you search for a new home or even an investment

opportunity, while providing the most competitive prices in the market. We are

customer focused and ensure that all sellers, buyers and developers are

provided with personalized service while treated with respect and

professionalism. Our reputation for discretion assures that our clients retain

their privacy and confidentiality setting standards above the rest.

integrity

professionalism

first-class service

consistency

commitment

qualified agents

innovative

reliability

acknowledged

trustworhty

expirienced

dedication

why providen estate


Our two man operation had grown to a team of

8 highly trained sales brokers. Provident Estate

developed a state of the art property CRM system

while continuing to focus on online marketing and

building a ready property database.

2009

Provident outgrows its offe and moves to its cur-

rent Headquarters. now a team of 25 dedicated

and experienced brokers focusing on all freehold

areas in dubai. The name Provident is well known

and dominating the market.

2011

With a team of over 40 brokers and several Exclusive

projects, we opened a facility management to devel-

op an owners association department. at the same

time, winning an International Property award for the

Best Property Website in Dubai.

2013

We started from a dream.Based on the

idea to be pioneers in the industry, with

a vision of dynamic marketing strategies,

coupled with exceptional customer

sevice, Provident Estate opened its

doors as a two man operation.

2008

The Provident Estate team continues to grow, now

boasting specialized sales brokers in 16 areas. and even

after the crisis, Provident estate is on the rise; with our

clientele growing to colossal numbers and taking the lead

as the top 5 in dubai for all major property portals.

2010

With an even larger team, Provident Estate breaks therecord

of the most expensive unit sold in Burj Khalifa and holds the

record of most transactions completed in Emirates Hills. With

an insistent demand from clients and landlords alike, we

decided to move forward and opened our property

management department.

2012

With an ever growing team and two

exclusive projects we opened our second

office to cater to the increasing demand for

our services, at the same time winning the

Brokerage Firm Award of 2014 by the

dubai Land department (dLd) and

ReRa at Cityscape.

2014

history & Milestones

Provident Estate prides itself as having the highest performance level in our

industry. Our pioneering initiative has set standards and has lead the way for

many to follow. A combination of our experience, dedication to our craft,

professionalism and reliability makes us the most dominating Real Estate

broker in the Uae today. We are ejari registered and certified by the dubai Land

department, professionally acclaimed Worldwide, ISO Certified, and having

won the International Property award, we continue on our path to excellence.

With our second to none approach, taking pride in our professional attitude,

cutting edge marketing tools, our unparalleled team of qualified agents, and the

ability to provide exceptional service to our clients, we are number One in the

Business of Real estate; we Set Standards. Provident estate prides itself on the

fact that our properties are at competitive market prices, which attract both

buyers and sellers to our fair representation policies. With gratification

e continue to gain exclusive listing contracts and boast one of the largest

active databases in the UAE.

Our multicultural team is an integral part of the way we succeed as one of the

leading real estate companies in the UAE. We are dedicated, diverse, and high-

ly qualified; We are committed to meet each clients specific demands so as to

ensue absolute customer satisfaction. We are focused on providing sound and

honest advice for real estate investments, whether buying or selling, residential

or

vcommercial, apartments or villas, and even property management, we offer

undiminished solutions to our client’s real estate needs..


synopsis

themastermindsof provident estate

our teamLoai’s extraordinary vision of upgrading the Marketing strategies have been the key

to success of the Company, which saw tremendous growth, despite the economic

downturn of 2008. He worked tirelessly to ensure that Provident achieved the max-

imum exposurewhile maintaining the highest standards of service and excellence.

Loai’s hands on approach to all aspects of business practices ensuresthat the agents

of Provident Estate are amongst the best in the industry.

a Business Management Graduate from Kingston University (UK) Loai joined his

family business in Cyprus. In 2005 he relocated todubai, where he made a mark in

the property industry by quickly establishing himself as a leading consultant in the

industry and onewell respected by his peers..

Starting his Real estate career pre millennium Gibran Bukhari is a fifteen-year

veteran of the industry spanning from north america to the Middle east. Gibran is

an entrepreneur with experience in company set ups in retail, restaurant, nightclubs,

industrial manufacturing and real estate from conception to operation.

dubai and all it has to offer captivated Gibran. His experience prompted him to

travel across the globe to make his mark in one of the most advance real estate

markets in the world. Gibran joined forces with Provident estate to fill the void

noticed in the industry. Provident Estate’s organic transparent way of doing business

without compromising customer service matched Gibran to a tee. Together with Loai

Al Fakir the duo have changed the landscape of the market and continue to make

waves in the industry.

At Provident, we not only believe in the TEAM mentality, but also have individual

dedicated departments to cater to all of our clients’ needs. We ensure that nothing

goes unnoticed and your customer satisfaction is guaranteed; this is our commitment

to you. not only did we pioneer this “hands-on”attitude, but we are known as veterans

in the business of real estate.

Our Entire Team is the foundation of Provident Estate. Our training sessions are highly

specialized to ensure that our team stays united towards the goal of Customer Sat-

isfaction. Using the “Chain of Command” system, we are always a step ahead of our

competitors; we are organized, disciplined, hardworking, enthusiastic and detail ori-

ented. none of your needs go unnoticed. We are the only company in dubai who can

boast such a dynamic and multilingual team, as our agents are fluent in arabic, Czech,

Dutch, English, Farsi, German, Spanish, Hindi, Hungarian, Russian, Tagalog, and Urdu.

• Property Listing department

• Client Service department

• Marketing & advertising department

• Sales & Leasing department

• Management & Operations department

Loai Al Fakir

Gibran Bukhari


Provident Real estate, a leading brokerage firm in the Uae, was recognized and

awarded the Honorary Brokerage Firm Award of 2014 by the Dubai Land Depart-

ment (dLd) and ReRa during the thirteenth City Scape Global Summit held at the

dubai World trade Center (dWtC).

the director General of the dLd and His excellency Sutan Butti Bin Merjen and

eng Marwan Bin Ghalita, CeO of ReRa presented the award to Mr. Loai al fakir,

CeO and Mr. Gibran Bukhari COO, of Provident, at a ceremony held at Maktoom

Hall dWtC.this is the first year that real estate organizations in the dubai mar-

ket have been recognized for their contributions to the industry by the DLD and

RERA both of whom were the main supporters of the summit.

The Government bodies selected and presented Provident Estate with the

Honorary award taking into account Provident’s dedication and contribution to

the growth of the real estate industry in the UAE, whilst adhering to the code of

ethics and handling a large number of transactions without comprising quality

customer service. In addition Provident estate is an ISO certified organization

which is globally recognized for quality management.

Founded in 2008 Provident Estate prides itself as having the highest perfor-mance level in our industry. Our pioneering initiative has set standards and has led the way for many to follow. A combination of our experience, dedication to our craft, professionalism and reliability makes us the most dominating Real Estate broker in the market.

RERA and DLD present

Provident Real Estate

with the Brokerage Firm

Honorary Award of 2014


• Property sales and Marketing services

• Research & development

• developing Creative Marketing Strategy

• Home Insurance Services provide

trusted external partners

• Provide all documentation on behalf

of owner

• full assistance in establishing offshore

companies

• establish Offshore Branches for foreign

Companies

• tailor-made decorating solutions for all

tastes, styles, and budgets

• We save you time, money & hassle to

create the home you’ve always wanted

• Partnered with International Currency House

• Safe, Legal, & easy way to transfer funds

• We Create & Manage Your Portfolio

• Buy, Sell, or Rent on your behalf

• additional services - ie, interior design,

so as to give you a higher return on your

investment

• full-scale financial asistance through

trusted financial partnes

• We work with tamweel, amlak, Mashreq

Bank, dubai Islamic Bank and first Gulf

Bank, just to name a few

• Proper Guidance of home financing

products

Legal Service Advice

Home Insurance Advice

Offshore Company Set Up

Interior & Exterior Design

Foriegn Currency Transfer

Real Estate portfolio Mangement

Financial Service Consultancy(Mortgage Advice)


services we offer

• Highly trained Professional

Brokers

• Property appraisal

• Sales & Leasing Services

• Marketing & advertising of

Property

• Property Conveyance service

• Completion of all relative

transactions

• full Service Management

Solutions

• Rentals, tenancy Contracts &

Renewals

• tenant Management – property

preparation, repairs, key hand-

over, payments, deposits

• deWa Connection

• detailed Property Inspection &

Reporting

• Landscaping & Maintenance

• Property sales and Marketing services

• Research & development

• developing Creative Marketing Strategy

• Partnered with entrust & title

• escrow & title Conveyance Services

• Safe, Legal, & easy way to transfer

ownership of property

• Work with reputable financial

advisers, stock brokers and wealth

management experts

• Guarantee a high return on your

Investment

• Offer a wide range of Real estate

investments

Brokerage Services for Residential &Commercial Properties

Property Management

Developers Services

Independent Escrow Account for Re-sales

Real Estate Invesment Consultancy

Provident Estate has invested heavily in its website and in

developing a Client Relationship Management System CRM. this

gives Provident a cutting edge compared to its competitors in order

to provide the best possible service. Today Provident is considered

one of the leading Real Estate companies in Dubai.

Visit us online - www.providentestate.com


marketing

We have over thousands of property units available for sale or investment,

which is listed in over 35 portals both locally and globally. Additionally to this,

our own website receives over 100,000 unique visitors monthly. We market

our selected properties in Gulf news, Property Monthly, flyers, brochures,

social media and launch events and Campaigns flooding the market with

information and available properties. We aspire to be the forefront information

provider for properties and real estate in Dubai.

Using our wide, international property network, sellers can benefit fom

unrivalled global exposure whilst buyers can enjoy unrivalled choices. We

have our dedicated property sales and marketing team who can provide you

with help and advice you at every stage and answer all your enquiries

professionally and to the point

Marketing applications

• Email Marketing

• Virtual Tours

• Online Exposure

• Sign Boards

• Open House

• Promotional Media

• Print Media

• SMS & MMS

Target based email blast to registered clients listed in our huge database

Tours 360 tours for bespoke properties

Web, online sites, blogs, social networks

For sale & leasing boards

Your ability to view the property in person

t-shirts, pens, mugs, stationary

Magazines, brochures, newspapers

Messaging services for our clientele


facts about providentestate

contact us

• award winning agency

• Latest CRM System

• fully trained & Knowledgeable agents

• ISO 9001 Certified or Quality Standardization

• Regular feedback & Progress Reporting

• Preferred agency By Major developers

• Client Services department

• Recognized Brand

T. +971 4 323 3609

F. +971 4 323 3608

P.O.Box: 450535,

Dubai, United arab Emirates

[email protected]

www.providentestate.com

24/7 toll free: 800 estate

Setting Standards Provident Estate - Company Profile

Real Estate

Transcript of Setting Standards Provident Estate - Company Profile