Setting AIMs

Using Goals to Motivate and Celebrate

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While all changes do not lead to improvement, all improvement requires change.

» Thomas Nolan, The Improvement Guide

What are we trying toaccomplish?

How will we know that achange is an improvement?

will result in improvement?

Model For Improvement

Act Plan

Study Do

AIM

MEASURE

Selecting Change

Small Tests of Change

What are we trying toAccomplish?

How will we know that achange is an improvement?

What change can we make that will result in improvement?

Act Plan

Study Do

From Alice in Wonderland

One day Alice came to a fork in the road and saw a Cheshire Cat. “Which road do I take?” she asked. His response was a question: “Where do you want to go?” “I don’t know,” Alice answered. “Then,” said the cat, “it doesn’t matter.”

Lewis Carroll

Why Set AIMs?

Celebration

Focus

Why Set AIMs?

Direction

Inspire

BIG

BOLD

Think little goals and expect little achievements. Think big goals and win big success.

David Joseph Schwartz

I believe that this nation should commit itself to achieving the goal, before this decade is out, of landing a man on the moon and returning him safely to the earth.

John F. Kennedy

Some of the world's greatest feats were accomplished by people not smart enough to know they were impossible.

Doug Larson

WHAT?

HOW MUCH?

WHERE?

BY WHEN?

We will reduce severe injuries from falls by 50% by August 1, 2013

At North Valley Community Hospital we will have at least 24 months without a VAP by

December 31, 2014.

Anywhere General Hospital will reduce 30-day all-cause readmissions by

500 patients by March 1, 2014

Getting There in Halves

16% • 1/13

12% • 12/13

8% • 12/14

Conclusions

• Aims should be a reliable tool in your improvement toolbox

• To be truly great, you have to do the unexpected

• Concrete goals touch the heart and give purpose to work

• Reaching goals is more about persistence than smarts