Session No. 4 Implementing the States Safety Programme Implementing Service Providers SMS.

Session No. 4Session No. 4Implementing the State’s Safety Implementing the State’s Safety

ProgrammeProgrammeImplementing Service Providers SMSImplementing Service Providers SMS

The BridgeThe Bridge

Civil Aviation Authority

Service Providers

SMS

State’s safety programmeState’s safety programmeState’s safety programmeState’s safety programme

State’s Safety ProgrammeState’s Safety Programme An integrated set of regulations and activities An integrated set of regulations and activities

aimed at improving safetyaimed at improving safety State’s safety programme componentsState’s safety programme components

1.1. State’s safety policy and objectivesState’s safety policy and objectives

2.2. State’s safety risk managementState’s safety risk management

3.3. State’s safety assuranceState’s safety assurance

4.4. State’s safety promotionState’s safety promotion

An integrated set of regulations and activities An integrated set of regulations and activities aimed at improving safetyaimed at improving safety

State’s safety programme componentsState’s safety programme components





State’s Safety Programme FrameworkState’s Safety Programme Framework1.1. State’s safety policy and objectivesState’s safety policy and objectives

1.1 1.1 CAA safety CAA safety standardsstandards1.2 1.2 CAA safety responsibilities and accountabilitiesCAA safety responsibilities and accountabilities1.31.3 Accident and incident investigationAccident and incident investigation1.4 1.4 Enforcement policyEnforcement policy


2.1 2.1 Safety requirements for service providers SMSSafety requirements for service providers SMS2.2 2.2 Approval of service providers acceptable levels of safetyApproval of service providers acceptable levels of safety


3.1 3.1 Safety oversight (Inspections, audits and surveys)Safety oversight (Inspections, audits and surveys)3.2 3.2 Safety data collection, analysis and exchangeSafety data collection, analysis and exchange3.3 3.3 Safety data driven targeting of oversight on areas of greater concern or needSafety data driven targeting of oversight on areas of greater concern or need


4.1 4.1 Internal training, communication and dissemination of safety informationInternal training, communication and dissemination of safety information4.2 4.2 External training, communication and dissemination of safety informationExternal training, communication and dissemination of safety information




2.1 2.1 Safety requirements for service providers SMSSafety requirements for service providers SMS2.2 2.2 Approval of service providers acceptable levels of safetyApproval of service providers acceptable levels of safety


3.1 3.1 Safety oversight (Inspections, audits and surveys)Safety oversight (Inspections, audits and surveys)3.2 3.2 Safety data collection, analysis and exchangeSafety data collection, analysis and exchange3.3 3.3 Safety data driven targeting of oversight on areas of greater concern or needSafety data driven targeting of oversight on areas of greater concern or need


4.1 4.1 Internal training, communication and dissemination of safety informationInternal training, communication and dissemination of safety information4.2 4.2 External training, communication and dissemination of safety informationExternal training, communication and dissemination of safety information

State’s Safety Programme ComponentsState’s Safety Programme Components

State’sState’s safety policy and objectives safety policy and objectives How the CAA will oversee the management of How the CAA will oversee the management of safety in the Statesafety in the StateA definition of CAA requirements, A definition of CAA requirements,

responsibilities and accountabilities responsibilities and accountabilities regarding the State’s safety programmeregarding the State’s safety programme

State’sState’s safety policy and objectives safety policy and objectives How the CAA will oversee the management of How the CAA will oversee the management of safety in the Statesafety in the StateA definition of CAA requirements, A definition of CAA requirements,

responsibilities and accountabilities responsibilities and accountabilities regarding the State’s safety programmeregarding the State’s safety programme

State’s Safety Programme ComponentsState’s Safety Programme Components State’sState’s safety safety risk management risk management

Establishment of controls for the management of Establishment of controls for the management of safety in the State safety in the State Hazard identification and risk managementHazard identification and risk management OutputsOutputs

Rules and regulationsRules and regulations New/modified rules and/or regulations New/modified rules and/or regulations

State’sState’s safety safety risk management risk management Establishment of controls for the management of Establishment of controls for the management of safety in the State safety in the State Hazard identification and risk managementHazard identification and risk management OutputsOutputs

Rules and regulationsRules and regulations New/modified rules and/or regulations New/modified rules and/or regulations


State’sState’s safety assurancesafety assurance Ensuring that the operations of service Ensuring that the operations of service

providers follow established controls providers follow established controls (standards/ requirements)(standards/ requirements)Oversight, inspections and auditsOversight, inspections and auditsData tracking and analysisData tracking and analysis

Data driven targeting of oversight on Data driven targeting of oversight on areas of greater concern/needareas of greater concern/need

State’sState’s safety assurancesafety assurance Ensuring that the operations of service Ensuring that the operations of service

providers follow established controls providers follow established controls (standards/ requirements)(standards/ requirements)Oversight, inspections and auditsOversight, inspections and auditsData tracking and analysisData tracking and analysis

Data driven targeting of oversight on Data driven targeting of oversight on areas of greater concern/needareas of greater concern/need


State’sState’s safety promotion safety promotion Support the integration of the State safety Support the integration of the State safety programme activities with the operation of programme activities with the operation of service providers SMSservice providers SMS Training, communication and Training, communication and

dissemination of safety informationdissemination of safety information Dual-track promotionDual-track promotion

Within the CAAWithin the CAAAmong service providers it overseesAmong service providers it oversees

State’sState’s safety promotion safety promotion Support the integration of the State safety Support the integration of the State safety programme activities with the operation of programme activities with the operation of service providers SMSservice providers SMS Training, communication and Training, communication and

dissemination of safety informationdissemination of safety information Dual-track promotionDual-track promotion

Within the CAAWithin the CAAAmong service providers it overseesAmong service providers it oversees

Four Steps to Support SMS ImplementationFour Steps to Support SMS ImplementationSTEP 1 – State’s safety programme gap analysis STEP 1 – State’s safety programme gap analysis STEP 1 – State’s safety programme gap analysis STEP 1 – State’s safety programme gap analysis 1.1. State’s safety policy and objectivesState’s safety policy and objectives


2.2. State’s safety risk managementState’s safety risk management2.1 2.1 Safety requirements for service providers SMSSafety requirements for service providers SMS2.2 2.2 Approval of service providers acceptable levels of safetyApproval of service providers acceptable levels of safety

3.3. State’s safety assuranceState’s safety assurance3.1 3.1 Safety oversight (Inspections, audits and surveys)Safety oversight (Inspections, audits and surveys)3.2 3.2 Safety data collection, analysis and exchangeSafety data collection, analysis and exchange3.3 3.3 Safety data driven targeting of oversight on areas of greater concern or needSafety data driven targeting of oversight on areas of greater concern or need

4.4. State’s safety promotionState’s safety promotion4.1 4.1 Internal training, communication and dissemination of safety informationInternal training, communication and dissemination of safety information4.2 4.2 External training, communication and dissemination of safety informationExternal training, communication and dissemination of safety information

STEP 2 – CAA training programmeDevelop a training programme for CAA Develop a training programme for CAA

officers to:officers to:provide knowledge of safety management provide knowledge of safety management

concepts and ICAO SARPs on safety concepts and ICAO SARPs on safety management in Annexes 6, 11 and 14, and management in Annexes 6, 11 and 14, and related guidance material; andrelated guidance material; and

develop knowledge to certify and oversee develop knowledge to certify and oversee the implementation of key components of the implementation of key components of an SMS, in compliance with the national an SMS, in compliance with the national regulations and relevant ICAO SARPs.regulations and relevant ICAO SARPs.

STEP 2 – CAA training programmeDevelop a training programme for CAA Develop a training programme for CAA

officers to:officers to:provide knowledge of safety management provide knowledge of safety management

concepts and ICAO SARPs on safety concepts and ICAO SARPs on safety management in Annexes 6, 11 and 14, and management in Annexes 6, 11 and 14, and related guidance material; andrelated guidance material; and

develop knowledge to certify and oversee develop knowledge to certify and oversee the implementation of key components of the implementation of key components of an SMS, in compliance with the national an SMS, in compliance with the national regulations and relevant ICAO SARPs.regulations and relevant ICAO SARPs.

Four steps to support SMS implementationFour steps to support SMS implementation

STEP 3 – Implementation SMS SARPsSTEP 3 – Implementation SMS SARPsDevelop SMS regulations for operators/service Develop SMS regulations for operators/service

providersprovidersRefer to the SMS components and elements as Refer to the SMS components and elements as

per the ICAO SMS training courseper the ICAO SMS training coursePrepare guidance material for the implementation of Prepare guidance material for the implementation of

SMSSMSRefer to ICAO Doc 9859 and the ICAO SMS Refer to ICAO Doc 9859 and the ICAO SMS

training coursetraining course

STEP 3 – Implementation SMS SARPsSTEP 3 – Implementation SMS SARPsDevelop SMS regulations for operators/service Develop SMS regulations for operators/service

providersprovidersRefer to the SMS components and elements as Refer to the SMS components and elements as

per the ICAO SMS training courseper the ICAO SMS training coursePrepare guidance material for the implementation of Prepare guidance material for the implementation of

SMSSMSRefer to ICAO Doc 9859 and the ICAO SMS Refer to ICAO Doc 9859 and the ICAO SMS

training coursetraining course


STEP 4 – CAA enforcement policySTEP 4 – CAA enforcement policyAs part of the State’s safety programme, revise the As part of the State’s safety programme, revise the

CAA’s enforcement policyCAA’s enforcement policyOperators/service providers allowed to deal with Operators/service providers allowed to deal with

deviations/minor violations internally, within the deviations/minor violations internally, within the context of the SMS, to the satisfaction of the context of the SMS, to the satisfaction of the authorityauthority

Gross negligence, willful deviation and so forth to Gross negligence, willful deviation and so forth to be dealt through established enforcement be dealt through established enforcement proceduresprocedures

STEP 4 – CAA enforcement policySTEP 4 – CAA enforcement policyAs part of the State’s safety programme, revise the As part of the State’s safety programme, revise the

CAA’s enforcement policyCAA’s enforcement policyOperators/service providers allowed to deal with Operators/service providers allowed to deal with

deviations/minor violations internally, within the deviations/minor violations internally, within the context of the SMS, to the satisfaction of the context of the SMS, to the satisfaction of the authorityauthority

Gross negligence, willful deviation and so forth to Gross negligence, willful deviation and so forth to be dealt through established enforcement be dealt through established enforcement proceduresprocedures


Safety policy and objectivesSafety policy and objectives1.1 – Management commitment and responsibility1.1 – Management commitment and responsibility 1.2 – Safety accountabilities of managers1.2 – Safety accountabilities of managers1.3 – Appointment of key safety personnel 1.3 – Appointment of key safety personnel 1.4 – SMS implementation plan1.4 – SMS implementation plan1.5 – Coordination of emergency response planning 1.5 – Coordination of emergency response planning 1.6 – Documentation1.6 – Documentation

Safety risk managementSafety risk management2.1 – Hazard identification processes2.1 – Hazard identification processes2.2 – Risk assessment and mitigation processes2.2 – Risk assessment and mitigation processes

Safety assuranceSafety assurance3.1 – Safety performance monitoring and measurement3.1 – Safety performance monitoring and measurement3.2 – The management of change3.2 – The management of change3.3 – Continuous improvement of the SMS3.3 – Continuous improvement of the SMS

Safety promotionSafety promotion4.1 – Training and education4.1 – Training and education4.2 – Safety communication4.2 – Safety communication

ICAO SMS FRAMEWORKICAO SMS FRAMEWORK

13

Safety Policy and ObjectivesSafety Policy and Objectives

1.1 – Management commitment and responsibility 1.1 – Management commitment and responsibility Identify the accountable executive

Single, identifiable personFull responsibility for the organization’s SMS

CEO/Chairman Board of DirectorsA partnerThe proprietor

Develop and communicate, with visible endorsement, the safety policy, signed by the accountable executive

1.1 – Management commitment and responsibility 1.1 – Management commitment and responsibility Identify the accountable executive

Single, identifiable personFull responsibility for the organization’s SMS

CEO/Chairman Board of DirectorsA partnerThe proprietor

Develop and communicate, with visible endorsement, the safety policy, signed by the accountable executive

1.2 1.2 –– Safety Accountabilities Safety Accountabilities

Accountable executive

Flight safety officer

Maintenance safety officer

Safety Action Group (s)

(SAG)

Safety Review Board (SRB)

Director of operations

Director of maintenance

Other directorates

Safety services office

1.3 – Appointment of key safety personnelThe safety office – Corporate functions

Advising senior management on safety mattersAssisting line managersOverseeing hazard identification systems

The safety managerResponsible individual and focal point for the

development and maintenance of an effective safety management system

1.3 – Appointment of key safety personnelThe safety office – Corporate functions

Advising senior management on safety mattersAssisting line managersOverseeing hazard identification systems

The safety managerResponsible individual and focal point for the

development and maintenance of an effective safety management system


1.4 – SMS implementation plan1.4 – SMS implementation plan Developed by a planning groupDeveloped by a planning group A realistic implementation strategy for the SMSA realistic implementation strategy for the SMS Senior management endorses the planSenior management endorses the plan Typical implementation time frame: one to four Typical implementation time frame: one to four

years (Phased approach)years (Phased approach)

1.4 – SMS implementation plan1.4 – SMS implementation plan Developed by a planning groupDeveloped by a planning group A realistic implementation strategy for the SMSA realistic implementation strategy for the SMS Senior management endorses the planSenior management endorses the plan Typical implementation time frame: one to four Typical implementation time frame: one to four

years (Phased approach)years (Phased approach)


1.4 – SMS implementation plan – Contents 1.4 – SMS implementation plan – Contents 1) Safety policy2) Safety planning, objectives and goals3) System description4) Gap analysis5) SMS components6) Safety roles and responsibilities 7) Safety reporting policy 8) Means of employee involvement9) Safety communication10) Safety performance measurement11) Management review of the safety performance

1.4 – SMS implementation plan – Contents 1.4 – SMS implementation plan – Contents 1) Safety policy2) Safety planning, objectives and goals3) System description4) Gap analysis5) SMS components6) Safety roles and responsibilities 7) Safety reporting policy 8) Means of employee involvement9) Safety communication10) Safety performance measurement11) Management review of the safety performance


1.6 – Documentation – Safety management system 1.6 – Documentation – Safety management system manual (SMSM)manual (SMSM)

Key instrument for communicating the organization’s approach to safety to the whole organization

Documents all aspects of the SMS, including the safety policy, objectives, procedures and individual safety accountabilities

1.6 – Documentation – Safety management system 1.6 – Documentation – Safety management system manual (SMSM)manual (SMSM)

Key instrument for communicating the organization’s approach to safety to the whole organization

Documents all aspects of the SMS, including the safety policy, objectives, procedures and individual safety accountabilities

Safety policy and objectivesSafety policy and objectives

Safety policy and objectivesSafety policy and objectives

1.1. Scope of the safety Scope of the safety management system management system

2.2. The safety policy and The safety policy and objectivesobjectives

3.3. Safety accountabilitiesSafety accountabilities4.4. Key safety personnelKey safety personnel5.5. Documentation control Documentation control

proceduresprocedures6.6. Hazard identification and Hazard identification and

risk management schemesrisk management schemes

1.1. Scope of the safety Scope of the safety management system management system

2.2. The safety policy and The safety policy and objectivesobjectives

3.3. Safety accountabilitiesSafety accountabilities4.4. Key safety personnelKey safety personnel5.5. Documentation control Documentation control

proceduresprocedures6.6. Hazard identification and Hazard identification and

risk management schemesrisk management schemes

7.7. Safety performance Safety performance monitoringmonitoring

8.8. Emergency response Emergency response planningplanning

9.9. Management of changeManagement of change10.10. Safety auditingSafety auditing11.11. Safety promotionSafety promotion12.12. Contracted activitiesContracted activities

7.7. Safety performance Safety performance monitoringmonitoring

8.8. Emergency response Emergency response planningplanning

9.9. Management of changeManagement of change10.10. Safety auditingSafety auditing11.11. Safety promotionSafety promotion12.12. Contracted activitiesContracted activities

1.6 – Documentation – SMSM1.6 – Documentation – SMSM contents contents

2.1 – Hazard identification processes2.1 – Hazard identification processes – – A formal means of collecting, recording, acting on and generating feedback about hazards in operationsReactiveProactivePredictive

2.2 – Risk assessment and mitigation processes2.2 – Risk assessment and mitigation processes –– The analysis and elimination, and/or mitigation to an acceptable level of risks that threaten the capabilities of an organization The risk tolerability matrix

2.1 – Hazard identification processes2.1 – Hazard identification processes – – A formal means of collecting, recording, acting on and generating feedback about hazards in operationsReactiveProactivePredictive

2.2 – Risk assessment and mitigation processes2.2 – Risk assessment and mitigation processes –– The analysis and elimination, and/or mitigation to an acceptable level of risks that threaten the capabilities of an organization The risk tolerability matrix

Safety Risk ManagementSafety Risk Management

3.1 – Safety performance monitoring and measurement3.1 – Safety performance monitoring and measurementThe process by which the safety performance of the The process by which the safety performance of the organization is verified in comparison to the organization is verified in comparison to the approved safety policies and objectives.approved safety policies and objectives.

Safety reportingSafety reportingSafety studiesSafety studiesSafety reviewsSafety reviewsAuditsAuditsSurveysSurveysInternal investigations…

3.1 – Safety performance monitoring and measurement3.1 – Safety performance monitoring and measurementThe process by which the safety performance of the The process by which the safety performance of the organization is verified in comparison to the organization is verified in comparison to the approved safety policies and objectives.approved safety policies and objectives.

Safety reportingSafety reportingSafety studiesSafety studiesSafety reviewsSafety reviewsAuditsAuditsSurveysSurveysInternal investigations…

Safety assuranceSafety assurance

3.2 – The management of change3.2 – The management of changeIdentify changes within the organization which

may affect established processes and servicesPrior to implementing changes describe the

arrangements to ensure safety performance3.3 – Continuous improvement of the safety system3.3 – Continuous improvement of the safety systemDetermine causes of sub-standard performance

and their implications in the operation of the SMSRectify sub-standard performance identified

through safety assurance activities

3.2 – The management of change3.2 – The management of changeIdentify changes within the organization which

may affect established processes and servicesPrior to implementing changes describe the

arrangements to ensure safety performance3.3 – Continuous improvement of the safety system3.3 – Continuous improvement of the safety systemDetermine causes of sub-standard performance

and their implications in the operation of the SMSRectify sub-standard performance identified

through safety assurance activities

Safety assuranceSafety assurance

4.1 – Training and education4.1 – Training and education – To e– To ensure that nsure that personnel are trained and competent to perform personnel are trained and competent to perform the SMS dutiesthe SMS duties

Who?Who?Operational personnelOperational personnelManagers and supervisors Managers and supervisors Senior managersSenior managersAccountable executiveAccountable executive

How much?How much?Appropriate to the individual’s involvement in Appropriate to the individual’s involvement in

the SMSthe SMS

4.1 – Training and education4.1 – Training and education – To e– To ensure that nsure that personnel are trained and competent to perform personnel are trained and competent to perform the SMS dutiesthe SMS duties

Who?Who?Operational personnelOperational personnelManagers and supervisors Managers and supervisors Senior managersSenior managersAccountable executiveAccountable executive

How much?How much?Appropriate to the individual’s involvement in Appropriate to the individual’s involvement in

the SMSthe SMS

Safety PromotionSafety Promotion

4.2 – Safety communication4.2 – Safety communicationAn essential foundation for the development and

maintenance of a positive culture The means to communicate may include

Safety policies and proceduresNews lettersBulletinsWebsite

4.2 – Safety communication4.2 – Safety communicationAn essential foundation for the development and

maintenance of a positive culture The means to communicate may include

Safety policies and proceduresNews lettersBulletinsWebsite

Safety PromotionSafety Promotion

Why a Phased Approach to SMS?Why a Phased Approach to SMS?

To provide a manageable series of steps to To provide a manageable series of steps to follow in implementing an SMSfollow in implementing an SMS

To effectively manage the workload associated To effectively manage the workload associated with SMS implementationwith SMS implementation

To pre-empt a “ticking boxes” exerciseTo pre-empt a “ticking boxes” exerciseFour implementation phases are proposedFour implementation phases are proposedEach phase is based upon the introduction of Each phase is based upon the introduction of

specific SMS elementsspecific SMS elements

To provide a manageable series of steps to To provide a manageable series of steps to follow in implementing an SMSfollow in implementing an SMS

To effectively manage the workload associated To effectively manage the workload associated with SMS implementationwith SMS implementation

To pre-empt a “ticking boxes” exerciseTo pre-empt a “ticking boxes” exerciseFour implementation phases are proposedFour implementation phases are proposedEach phase is based upon the introduction of Each phase is based upon the introduction of

specific SMS elementsspecific SMS elements

Phase 1Phase 11. Identify the accountable

executive and the safety accountabilities of managers Elements 1.1 and 1.2

2. Identify the person (or planning group) within the organization responsible for implementing the SMS Element 1.3

3. Describe the system (Air operator, ATC services provider, approved maintenance organization, certified aerodrome operator) Element 1.4

1. Identify the accountable executive and the safety accountabilities of managers Elements 1.1 and 1.2

2. Identify the person (or planning group) within the organization responsible for implementing the SMS Element 1.3

3. Describe the system (Air operator, ATC services provider, approved maintenance organization, certified aerodrome operator) Element 1.4

4.4. Conduct gap analysis of the Conduct gap analysis of the organization’s resources compared organization’s resources compared with the SMS requirements with the SMS requirements Element 1.4

5.5. Develop SMS implementation plan Develop SMS implementation plan based on national and international based on national and international requirements, the system description requirements, the system description and the gap analysis and the gap analysis Element 1.4

6.6. Develop documentation relevant to Develop documentation relevant to safety policy and objectivessafety policy and objectives Element 1.6

7.7. Develop and establish means for Develop and establish means for safety communicationsafety communication Element 4.2

4.4. Conduct gap analysis of the Conduct gap analysis of the organization’s resources compared organization’s resources compared with the SMS requirements with the SMS requirements Element 1.4

5.5. Develop SMS implementation plan Develop SMS implementation plan based on national and international based on national and international requirements, the system description requirements, the system description and the gap analysis and the gap analysis Element 1.4

6.6. Develop documentation relevant to Develop documentation relevant to safety policy and objectivessafety policy and objectives Element 1.6

7.7. Develop and establish means for Develop and establish means for safety communicationsafety communication Element 4.2

Phase 2Phase 2

1.1. Safety risk management component – Safety risk management component – Reactive Reactive processesprocesses

Elements 2.1, 2.2 and 2.32.2. Training relevant to reactive processesTraining relevant to reactive processes

Element 4.13.3. Documentation relevant to reactive processesDocumentation relevant to reactive processes

Elements 1.4 and 1.6

1.1. Safety risk management component – Safety risk management component – Reactive Reactive processesprocesses

Elements 2.1, 2.2 and 2.32.2. Training relevant to reactive processesTraining relevant to reactive processes

Element 4.13.3. Documentation relevant to reactive processesDocumentation relevant to reactive processes

Elements 1.4 and 1.6

Phase 3Phase 3

1. Safety risk management component – Proactive and predictive processesElements 2.1, 2.2 and 2.3

2. Training relevant to proactive and predictive processes.

Element 4.13. Documentation relevant to proactive and

predictive processes.Elements 1.4 and 1.6

1. Safety risk management component – Proactive and predictive processesElements 2.1, 2.2 and 2.3

2. Training relevant to proactive and predictive processes.

Element 4.13. Documentation relevant to proactive and

predictive processes.Elements 1.4 and 1.6

Phase 4Phase 41.1. Operational safety assuranceOperational safety assurance

Development of acceptable level (s) of safetyDevelopment of acceptable level (s) of safety Development of safety indicators and targetsDevelopment of safety indicators and targets SMS continuous improvement.SMS continuous improvement.

Elements 3.1, 3.2, and 3.3

2.2. Training relevant to operational safety assuranceTraining relevant to operational safety assurance Element 4.1

3.3. Documentation relevant to operational safety Documentation relevant to operational safety assurance.assurance. Element 1.6

1.1. Operational safety assuranceOperational safety assurance Development of acceptable level (s) of safetyDevelopment of acceptable level (s) of safety Development of safety indicators and targetsDevelopment of safety indicators and targets SMS continuous improvement.SMS continuous improvement.

Elements 3.1, 3.2, and 3.3

2.2. Training relevant to operational safety assuranceTraining relevant to operational safety assurance Element 4.1

3.3. Documentation relevant to operational safety Documentation relevant to operational safety assurance.assurance. Element 1.6

Statesafety

programme

Organization’ssafety

management system (SMS)

Organization’sproductionprocesses

Objective:Publicsafety

Objective:Manage and controlsafety risk

AcceptanceOversight

Objective:Achieve commercialgoals andcustomer satisfaction

Risk managementSafety assurance

ProtectionProtection ProductionProduction

Oversight

A Vision of the Future – IntegrationA Vision of the Future – Integration

Safety programme + SMS = Safety programme + SMS = State’s integrated safety State’s integrated safety system system

Session No. 4 Implementing the States Safety Programme Implementing Service Providers SMS.

Documents

Transcript of Session No. 4 Implementing the States Safety Programme Implementing Service Providers SMS.