Session 9 –Session 9 – Business Process and Business Process and IntegrationIntegration

Session 9 –Session 9 – Business Process and Business Process and IntegrationIntegration

SUMMER SERIES OF TECHNICAL SEMINARSSUMMER SERIES OF TECHNICAL SEMINARS

Chris VidottoChris VidottoSolution Specialist – Application PlatformSolution Specialist – Application Platform

Commonwealth GamesCommonwealth Games

• Each result was digitally signed and sent from the M2006 Each result was digitally signed and sent from the M2006 Games Info System to a server running Microsoft BizTalk. BizTalk Games Info System to a server running Microsoft BizTalk. BizTalk analysed each result, translated it and allowed it to be published analysed each result, translated it and allowed it to be published to the web site. to the web site.

•Development Team used the graphical tools in BizTalk to define Development Team used the graphical tools in BizTalk to define process flows for each type of dataprocess flows for each type of data..

Allowed us to Allowed us to respond quickly respond quickly to format changes or additional to format changes or additional information... so we were not locked into what was decided at the information... so we were not locked into what was decided at the beginning.beginning.

Seminar ScheduleSeminar ScheduleSession 1:  Security & Identity Wed 14th Feb 2007

Session 2:  Microsoft Dynamics Wed 21st Feb 2007

Session 3:  Windows Vista & Office 2007 Wed 7th Mar 2007

Session 4:  Management & Client Migration Wed 21st Mar 2007

Session 5:  Unified Communications & Mobility Wed 4th Apr 2007

Session 6:  Enterprise Project Management & SharePoint 2007

Wed 18th Apr 2007

Session 7:  Infrastructure Optimization Wed 2nd May 2007

Session 8:  Business Intelligence Wed 16th May 2007

Session 9:  Business Process Integration Wed 30th May 2007

Process Improvement Process Improvement is a number one priority currently being is a number one priority currently being addressed by many government and corporate institutions. The addressed by many government and corporate institutions. The need for these improvements are being driven predominantly need for these improvements are being driven predominantly by by Compliance MandatesCompliance Mandates, , improving productivityimproving productivity, , reducing reducing costs costs and and speeding up processesspeeding up processes. This session explores . This session explores Microsoft’s Microsoft’s business process platformbusiness process platform, BizTalk, to enable , BizTalk, to enable automatedautomated and and optimisedoptimised business processes. business processes.

Objective of this session

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For you to understand how your peers are makingFor you to understand how your peers are making processprocess centriccentric integrationintegration scenariosscenarios easyeasy, , achievableachievable andand successfulsuccessful throughthrough a leveraged a leveraged ecosystemecosystem

AgendaAgenda

Process does matterProcess does matter

Local Case StudiesLocal Case Studies

Your Your Ecosystem / Leverage / ResourcesEcosystem / Leverage / Resources

Process does matterProcess does matter

This is the new process – don’t worry change control comes later… !This is the new process – don’t worry change control comes later… !

Source: CIO InsightSource: CIO InsightTop Trends 2007Top Trends 2007

Nov 17, 2006Nov 17, 2006

Numerous compliance mandatesNumerous compliance mandates Increased composite apps adoptionIncreased composite apps adoption Large vendors invest in market awarenessLarge vendors invest in market awareness Business process owners become pervasiveBusiness process owners become pervasive Vendor consolidation reduces viability riskVendor consolidation reduces viability risk

Demand for Business Process Demand for Business Process Management Suites will accelerate Management Suites will accelerate through 2009through 2009

January 2006, Market Overview January 2006, Market Overview “Demand For Business Process “Demand For Business Process Management Suites Will Management Suites Will Accelerate Through 2009”Accelerate Through 2009”

Process Does MatterProcess Does Matter

Most dialog with my customers, partners and Independent Software Vendors is around improving processes.

Need technology as an enabler to service the improvements.

Business process improvements typically under a program of work. E.g. SOA initiatives, or B2B / G2G trading initiatives, compliance, KPI reporting etc.

Cultural change is often appreciated but overlooked (i.e. Impact)

Process Does MatterProcess Does Matter

Traditional EAI is just the enabling Traditional EAI is just the enabling technology to service process improvementtechnology to service process improvement(that is not the process improvement!)(that is not the process improvement!)

Companies still focus too much time and $$ Companies still focus too much time and $$ on ESB / EAI – that is a means to an end! on ESB / EAI – that is a means to an end! Work top down – requirement will drive the Work top down – requirement will drive the technology.technology.

Process Does MatterProcess Does MatterMy Top 3 Observations on adoption of process My Top 3 Observations on adoption of process

platforms...platforms...

• Business to Business (or Agency to Business to Business (or Agency to Agency)Agency)

• SWIFT, Automated ordering, supplier enablement / onrampingSWIFT, Automated ordering, supplier enablement / onramping

• Long running, highly orchestrated Long running, highly orchestrated processes e.g. Provisioningprocesses e.g. Provisioning

• Invoking processes from Portal Invoking processes from Portal Infrastructures e.g. Procurement, Infrastructures e.g. Procurement, Timesheets etcTimesheets etc

Process Does MatterProcess Does MatterDevelopment of Business Development of Business ProcessesProcesses

Develop new composite Develop new composite processes from reuse of existing processes from reuse of existing systemssystems

Deployment of Highly Deployment of Highly Distributed ProcessesDistributed Processes

Intuitive end-user task Intuitive end-user task interaction thru Officeinteraction thru Office

Interaction with Collaborative Interaction with Collaborative ProcessesProcesses

Effective Management and Effective Management and Control of Distributed ProcessesControl of Distributed Processes

Business Process Business Process Modeling and Modeling and DocumentationDocumentation

Visual Design of Visual Design of Electronic FormsElectronic Forms

Visual Design of Visual Design of Collaborative ApplicationsCollaborative Applications

Real-time Tracking of End-to-end Real-time Tracking of End-to-end Business Process PerformanceBusiness Process Performance

Management Visibility into Management Visibility into Business Process PerformanceBusiness Process Performance

Real-time Process OptimizationReal-time Process Optimization

SCENARIOSSCENARIOSLocal Case StudiesLocal Case Studies

Process Platform in ActionProcess Platform in ActionSome Case StudiesSome Case Studies

Please contact Chris Vidotto at cvidotto@microsoft.com for Case Study information.5th June 2007

Please contact Chris Vidotto at cvidotto@microsoft.com for Case Study information.5th June 2007

Case Study 5 – Demonstration!Microsoft Process Platform - BizTalk

Case Study 5 – Demonstration!Microsoft Process Platform - BizTalk

Contextual ScenarioContextual Scenario

ScouScoutt

CompanCompany y

AnalystAnalyst

FinancialFinancialss

Supplier Equipment Supplier Equipment Web Service Web Service

Facilities Facilities ManagementManagement

StaffingStaffing

Bookings PortalBookings Portal

Business ActivityBusiness ActivityMonitoringMonitoring

Document Document WorkflowWorkflow

Highly ScalableHighly ScalableEvent DrivenEvent DrivenArchitectureArchitecture MainframeMainframe

Line of Line of BusinesBusines

ss

ServicServicee

HeterogeneousHeterogeneousConnectivityConnectivity

Effective ProcessEffective ProcessImplementationImplementation

Modifiable Modifiable Business RulesBusiness Rules

HumanHumanWorkflowWorkflow

Business ActivityBusiness ActivityMonitoringMonitoring

Enterprise Workflow Reqs.Enterprise Workflow Reqs.

Application and Application and Embedded WorkflowEmbedded Workflow

Document Centric Document Centric WorkflowWorkflow

Ecosystem and ResourcesEcosystem and Resources

Brittle, Brittle, disparate disparate

applications and applications and platformsplatforms

Standards-Standards-based, based,

flexible business flexible business applicationsapplications

More adaptive More adaptive application application

platform driving platform driving core core

applications and applications and business business

processes processes

Fully service-Fully service-oriented, oriented, dynamic dynamic

application application platformplatform

Cost Center Cost Center More Efficient More Efficient Cost CenterCost Center

Business Business EnablerEnabler

Strategic Strategic AssetAsset

Business Process Alliance

Global and regional Global and regional sytems integratorssytems integrators

Industry collaboration Industry collaboration and solutionsand solutions

WS-IWS-I

RosettaNetRosettaNet

SWIFTSWIFT

HL7HL7

Customer Advisory Customer Advisory BoardsBoards

Enterprise readyEnterprise ready

Increased scalability Increased scalability and reliabilityand reliability

SupportSupport

Integrated, standards-based Integrated, standards-based application platform application platform

Web services leaderWeb services leader

Best of breed technologyBest of breed technology

Continued platform Continued platform investment and innovationinvestment and innovation

Diverse capabilities Diverse capabilities across application across application platformplatform

Extensive product set and Extensive product set and editionseditions

Rich ISV and partner Rich ISV and partner ecosystemecosystem

SUMMARYSUMMARY

• PROCESS CENTRIC mindset yields HIGH PROCESS CENTRIC mindset yields HIGH VALUE!VALUE!

• Customers have delivered on Process Customers have delivered on Process Platform Projects!Platform Projects!

• Ecosystem is large. Please use it.Ecosystem is large. Please use it.

TAKEAWAYTAKEAWAY

Find an internal process that Find an internal process that would benefit from would benefit from automation and do a proof of automation and do a proof of concept!concept!