Session 1 m.phill

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    Introduction

    to

    project

    management

    session-1

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    Course Aims

    The course aims at the following learning targets: To understand the concepts of project definition, life cycle, and

    systems approach;

    To develop competency in project scooping, work definition, and

    work breakdown structure (WBS);

    To handle the complex tasks of time estimation and project

    scheduling, including PERT and CPM To develop competencies in project costing, budgeting, and

    financial appraisal;

    To gain exposure to project control and management, using

    standard tools of cost and schedule variance analysis;

    To appreciate the elements of risk and quality in hi-tech projects;

    To learn project management by practice, through the mediumof study projects; and

    To appreciate and understand the use of computers in project

    management, especially a tool like Primavera P6 8.3.

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    Work WEEK

    WEEK-1 Introduction To PROJECT management. Develop Project Overview Statement.

    WEEK-2 Project Planning. OBS. WBS. Define Activities.

    Sequence Activities. Define relationship of Activities. Network Diagram. GANTT Chart & PERT Chart. CPM (Critical Path Method). Project Costing and Scheduling.

    WEEK-3 Managing Project Team.

    MID PROJECT & PAPER

    WEEK-3,4,5 PRIMAVIRA P6 8.3

    Final project

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    Todays Session Learning Outcomes

    After attending this chapter you will be able tounderstand

    o Project & its types

    o Difference between project and routine work.o Project Management & its Importance .

    o Project Management Knowledge Areas

    o Project Management and its life cycle or Stages.

    o Role of strategy in projects management.

    o Key Players of project and their roles

    o Project overview Statement ,

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    Why Project Management?

    o Coordinate the various interrelated processes of the project.

    o Ensure project includes all the work required, and only the work

    required, to complete the project successfully.

    o Ensure that the project is completed on time and within budget.

    o Ensure that the project will satisfy the needs for which it was

    undertaken.

    o Promote effective communication between the projects teammembers and key stakeholders.

    o Ensure that project risks are identifies, analyzed, and responded.

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    Advantages of Project Management

    o Better control of human resources

    o Improved customer relations

    o Shorter development times, lead times

    o Lower costs

    o Higher quality

    o Higher profit margins

    o Improved productivity

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    What is Project ?

    A project is a sequence of Unique, Complexandconnected activities having one goal or purpose

    must be completed by a specific time, withinbudget, and according to specification.

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    Key Characteristics of Projects

    A project has boundaries, so its extent isdefined.

    A project is a one-time effort, usually requiringfinite resources.

    There are distinct start and end dates forprojects.

    You know when you have reached the end ofthe project.

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    Types of projects.

    o Educational Projects.

    o Engineering and technology Projects.

    o Construction projects.

    o Business projects.

    o Service Projects.

    o Marketing Projects.o HR Projects.

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    CHARACTERISTICS OF A GOOD PROJECT

    The major characteristics of a project are as follows:

    1. An established objective.

    2. A defined life span with a beginning and an end.3. Usually, the involvement of several departments and

    professionals.

    4. Typically, doing something that has never been donebefore.

    5. Specific time, cost, and performance requirements.

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    Project Management.

    Project management is the process of achieving set goalswith in the constrains of time, budget, and staffing

    restrictions. It allows you to get the most out of youravailable resources.

    In Short

    It is the process of defining, planning, organizing, leadingand controlling the development of a project.

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    Project management helps you answerquestions such as:

    What is to be done?

    Who will complete the task?

    When must it be done?

    How much will it cost?

    What happens if work isnt completed on time?

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    What are the criteria for success in

    Project?

    o Completion on time.

    o Completion within budget.

    o Completion with full functionality.

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    Project ManagementKnowledge Areas

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    Project Integration Management

    Project Scope Management

    Project Time Management

    Project Cost Management

    Project Quality Management

    Project Human Resource Management

    Project Communication Management

    Project Risk Management`

    Project Procurement Management

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    Project Integration

    Management

    includes the processes and activities that

    integrate the various elements of projectmanagement, which are identified,defined, combined, unified andcoordinated within the projectmanagement phases.

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    The Project Integration ManagementKnowledge Area involves.

    Develop Project CharterDevelop Preliminary Scope Statement

    Develop Project Management Plan

    Direct and Manage Project Execution

    Monitor and Control Project Work Integrated Change Control

    Close Project

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    Project Scope Management

    which includes the processes involved indetermining that the project includes all thework required, and only the work required,to complete the project successfully.

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    The Project Scope ManagementKnowledge Area involves

    Scope Planning Scope Definition

    Create WBS

    Scope Verification

    Scope Control

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    Project Time Management

    which includes the processes concerning

    the timely completion of the project.

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    The Project Time Management KnowledgeArea involves

    Activity Definition

    Activity Sequencing

    Activity Resource Estimating

    Activity Duration Estimating

    Schedule Development

    Schedule Control

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    Project Cost Management

    which includes the processes involved inplanning, estimating, budgeting andcontrolling costs so that the project iscompleted within the approved budget.

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    Project Quality Management

    which includes the processes involved in

    assuring that the project will satisfy theobjectives for which to was undertaken.

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    The Project Quality ManagementKnowledge Area involves.

    Quality Planning

    Perform Quality Assurance

    Perform Quality Control

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    Project HR Management

    which includes the processes that organise

    and manage the project team.

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    Project HR Management Knowledge Areainvolves

    Human Resource Planning

    Acquire Project Team

    Develop Project Team

    Manage Project Team

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    Project CommunicationManagement

    which includes the processes concerning

    the timely and appropriate generation,collection, dissemination, storage andultimate disposition of project information.

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    Project Communication ManagementKnowledge Area involves

    Communications Planning

    Information Distribution

    Performance Reporting

    Manage Stakeholders

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    Project Risk Management`

    which includes the processes concerned

    with conducting risk management on aproject.

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    Project Risk Management Knowledge Areainvolves

    Risk Management Planning

    Risk IdentificationQualitative Risk Analysis

    Quantitative Risk Analysis

    Risk Response Planning

    Risk Monitoring and Control

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    Project ProcurementManagement`

    which include the processes that purchaseor acquire products, services or results, aswell as contract management processes.

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    Project ProcurementManagementKnowledge Area involves

    Plan Purchase and Acquisitions

    Plan Contracting

    Request Seller Responses

    Select Sellers

    Contract Administration

    Contract Closure

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    Mapping of Processes to

    Phases and KnowledgeAreas

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    KnowledgeAreas

    Phases (Process Groups)

    Initiation Planning Execution Monitoring &Control

    Closure

    Scope

    Management

    Scope PlanningScope DefinitionCreate WBS

    Scope VerificationScope Control

    TimeManagement

    Activity DefinitionActivity SequencingActivity ResourceEstimatingActivity DurationEstimatingScheduleDevelopment

    Schedule Control

    CostManagement

    Cost EstimatingCost Budgeting

    Cost Control

    QualityManagement

    Quality Planning Perform QualityAssurance

    Perform QualityControl

    Human ResourceManagement

    Human ResourcePlanning

    Acquire Project TeamDevelop Project Team

    Manage Project Team

    CommunicationsManagement

    CommunicationsPlanning

    InformationDistribution

    PerformanceReportingManage Stakeholders

    Risk

    Management

    Risk ManagementPlanningRisk IdentificationQualitative RiskAnalysisQuantitative RiskAnalysisRisk ResponsePlanning

    Risk Monitoring andControl

    ProcurementManagement

    Plan Purchases andAcquisitionsPlan Contracting

    Request SellerResponsesSelect Sellers

    ContractAdministration

    Contract Closure

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    Business AchievementCompetencies.

    Business Awareness.Business partner Orientation.Commitment to quality.

    Problem solving Competencies

    Initiatives

    Information GatheringAnalytical ThinkingConceptual Thinking

    Influencing Competencies

    Interpersonal Awareness.Organizational Awareness.Anticipation of Impact.

    People

    Competencies.

    Motivating others.Communication Skills.Developing others.Monitoring and controlling.

    Self ManagementCompetencies

    Self Confidence.Self Management.Concern of Credibility.Flexibility.

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    Competency Levels:

    Knowledge (I can define it)

    Comprehension (I Understand it)

    pplication(I have used it)

    nalysis (I know how each part works)

    Synthesis

    (I can adopt it to other uses)

    Evaluation(I know when to use it)

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    Common Key Players of

    project and

    their roles.

    KEY PLAYERS KEY ROLES

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    SPONSER.

    Initiates a project, adds to the teases' authority,

    and are the most senior team members.

    Ensure that the project is of real relevance to the organization.

    Helps in setting objectives and constraints.

    Acts as an inspirational figurehead.

    May provide resources.

    PROJECT MANAGER.

    Responsible for achieving the project overall

    objectives and leading the project team.

    Produces a detailed plan of action.

    Motivates and develops project team.

    Communicates project information to stakeholders and other interested

    parties.

    Monitors progress to keep project on track.

    STAKEHOLDER.

    Any other party who is interested in, or affected

    by the outcomes of the project.

    Contributes to various stages of the planning process by providing

    feedback.

    Might only be involved from time to time.

    May not be a stakeholder for the entire project if his or her contribution is

    complete.

    KEY TEAM MEMBERS.

    Assist the project manager and provide the

    breadth of knowledge needed.

    Make a major contribution in examining feasibility and planning a project.

    Lends technical expertise when needed.

    Is directly responsible for project being completed on time and within

    budget.

    TEAM MEMBERS.

    Full or part time persons who have action tocarry out in the project plan.

    Takes responsibility for completing activities as set out in the project plan.

    Fulfills a specialized role if involved as a consultant, or as an individual whois only needed for part of the project.

    CUSTOMER.

    Internal or external person who believe fromchanges brought about by the project.

    Strongly influences the objectives of the project and how its success ismeasured.

    Dictates how and when some activities are carried out.

    Provides direct for the project manager.

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    Project management

    life cycle

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    STAGE 1:

    Conceptualizing-and-Defining

    STAGE 2:

    Planning-and-

    Budgeting

    STAGE 3:

    Executing

    STAGE 4:

    Terminating-and-Closing

    Projectoverview

    Statement

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    1-Project Overview Statement

    o State the problem/Opportunity.

    o Establish the Project Goal.

    o Define the Project Objectives.

    o Identify the Success Criteria.

    o List Assumptions, Risk, Obstacles.

    o Approval process.

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    2-Planning and budgeting.

    o Define WBS.

    o identify Project Activities.

    o Estimate Activity Durations.

    o Set Milestones.

    o Develop Relationships among Activities

    o Gantt Chart

    o Float and CPM (critical path method)

    o Determine Resource Requirement.

    o Analyzing Project NETWORK.o Cost Estimation (Budgeting)

    o Prepare Project Proposal

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    3-Executingo Recruitment and organize the project team.

    o Level Project Resource.

    o Schedule and Document work packages.

    o Monitor and control progress.

    o Close out the project.

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    4-Terminating & CLOSING

    o Train Customer.

    o Transfer Documents.

    o Reporting.

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    Organization Strategy

    and

    Project management

    Strategy is implemented through projects. Everyproject should have a clear link to the organizations

    strategy

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    Why Project Managers Need to Understand

    Strategy

    The 1st reason is so they can make appropriate

    decisions and adjustments.

    The 2ndreason project managers need to

    understand their organizations strategy is so they

    can be effective project advocates.

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    The Strategic Management :

    Strategic management is the process ofassessing what we are and deciding and

    implementing what we intend to be and howwe are going to get there.

    Strategy describes how an organization intendsto compete with the resources available in the

    existing and perceived future environment

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    Strategic Management Process

    The typical sequence of activities of thestrategic management process is outlined here; adescription of each activity then follows:

    1. Review and define the organizational mission.

    2. Set long-range goals and objectives.

    3. Analyze and formulate strategies to reachobjectives.

    4. Implement strategies through projects.

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    Organization ulture

    and

    Project management

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    What Is Organizational Culture?

    Organizational culture refers to a system of sharednorms, beliefs, values, and assumptions which

    binds people together, thereby creating sharedmeanings.

    Culture reflects the personality of theorganization and, similar to an individuals

    personality, can enable us to predict attitudesand behaviors of organizational members

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    Characteristics of Organizational

    CULTURE1. Member identitythe degree to which employees identify withthe organization as a whole rather than with their type of job or fieldof professional expertise.

    2. Team emphasisthe degree to which work activities areorganized around groups rather than individuals.

    3.Management focusthe degree to which management decisionstake into account the effect of outcomes on people within theorganization.

    4. Unit integrationthe degree to which units within the organization

    are encouraged to operate in a coordinated or interdependentmanner.

    5. Controlthe degree to which rules, policies, and direct supervisionare used to oversee and control employee behavior.

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    6. Risk tolerancethe degree to which employees areencouraged to be aggressive, innovative, and risk seeking.

    7. Reward criteriathe degree to which rewards such aspromotion and salary increases are allocated according toemployee performance rather than seniority, favoritism, orother nonperformance factors.

    8. Conflict tolerancethe degree to which employees areencouraged to air conflicts and criticisms openly.

    9. Means versus end orientationthe degree to which

    management focuses on outcomes rather than on techniquesand processes used to achieve those results.

    10. Open-systems focusthe degree to which the organizationmonitors and responds to changes in the external environment.

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    P j t

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    ProjectOverview

    Statement

    1sTStep OfProject Life Cycle

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    Project Overview Statement (POS)

    It is a written one page document

    which give us a concise information

    about the project.

    A general statement of the project

    A reference for the planning team

    A decision aid for the project

    To get management approval to plan the project

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    POS is used

    To secure senior management approval

    Assure required resources are available

    POS also

    Provides continuity for inherited projects

    Serves as a reference for project team

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    Contents of the POS1. Problem / Opportunity

    2. Project goal

    3. Project Objectives

    4. Success Criteria

    5. Assumptions, Risks, Obstacles

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    1-Stating the Problem /

    Opportunity

    Situations that lead to P/O

    Known problem / opportunity area

    Customer Request

    Corporate Initiative

    Mandated Requirements

    Market demand

    Organizational need

    Legal requirement Technological advance

    Social needs

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    Conditions of Satisfaction

    (COS)

    COS process is to negotiate to closure on

    exactly what will be done to meet therequest. Obviously, some type ofcompromise will be negotiated.

    Requester -- Provider

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    Request

    Clarification

    Provider restates request

    Discuss until both agree on understanding

    Response

    Provider states what will be done for request

    Agreement

    Requester restates response

    Discuss until both agree on understanding

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    2-Establishing Project Goal

    There must be one, single goal

    Clearly stated

    No possibility for misunderstanding

    Short and to-the-point

    Leave specific dates to planning phase, ifpossible

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    George Dorans S.M.A.R.T. Specific

    Measurable

    Assignable

    Realistic

    Time-related

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    Characteristics of an Objective

    STATEMENT

    An outcomeA statement of what is to

    be accomplished.A time frameA preliminary estimate of

    duration.

    A measureMetrics that will measure

    success.An actionHow the objective will be met

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    4-Identifying Success Criteria

    Normally fall into one of three categories

    Increased revenue

    Reduced costs Improved service

    Must be

    Well-defined

    Measurable

    Subjective measures will not do

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    5-Assumptions, Risks, Obstacles

    Focus on most significant issues

    Meaningful to senior management

    General areas of concern Technology

    Environment (of project)

    Interpersonal issues

    Cultural issues

    Cause and effect relationships

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    Added Detail: Attachments Risk Analysis

    More detailed

    Financial Analysis Feasibility Studies

    Cost-benefit Analysis

    Break-even Analysis

    Return on Investment

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    Plan Approval POS serves three audiences:

    Senior Management

    Customer Team

    Gaining management approval is keyevent in project!

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    Participants in Approval

    Process

    Core project team

    Project team

    Project manager

    Resource managers

    Function/process managers

    Sometimes also project manager

    Senior management

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    Project Approval Possible outcomes

    Approval

    Recalibration for resubmission Resubmission at a later time

    Rejection

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    POS

    Template

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    POS

    Example

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    PROJECT OVERVIEW

    STATEMENT

    Project Name

    "taking a course in projectmanagement."

    Project No.

    005

    Project Manager

    Not yet assigned

    Theproblemis that your employer would like you to take on more management duties, but you don't

    yet have the experience or knowledge. The opportunityis that your employer will pay for your tuition!Yourgoalis: "Complete an online course in project management at the University of Washington bythe end of June of this year, with a grade of 3.0 or better, and be able to write a scope definition, aProject Overview Statement, and a Work Breakdown Structure for a project at your workplace."

    Success Criteria

    Your criteria for successare the grade of 3.0 and your ability to show your employer that you canwrite a scope definition and a POS that will get customer approval, and a Work Breakdown Structurethat can be followed by the project team.Assumptions are that

    you have a working computer with a good Internet connection, and you have basic computerskills;the UW is offering the course you need between now and June of this year;your employer has budgeted for the tuition and materials;you have at least 20 hours a week to study and complete assignments.

    Risks include

    the possibility that your computer could crash during a crucial moment in the course;the chance of a family emergency taking time away from your studies;the possibility that you don't have the ability to acquire the skills your employer wants.

    Prepared by Gavin Norquay Partners:

    Maybe, IATSU if not DOA.

    Date

    May 23, 2007

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    Class EXERCISE.Write a POS:

    Theproblemis that your Organization's

    finance department is working manuallywhich creates a problem for faculty andstudents. You need to computerize the

    whole system. (Purchase and InstallSoftware)

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    Assignment.

    Identify the project idea from your work Situationor related to your are of specialization and try todevelop POS for it. Pay particular attention to the

    language that you use.

    Remember:anyone in the enterprise who may havea reason to read your POS should be able tounderstand it.