Sesi03 - Developing is and IT Strategy

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    Session ObjecEves

    Understand the process of developing IS/ITStrategy

    Understand the components of IS/IT StrategicPlanning Model

    Understand how to evaluate IS/IT StrategicPlanning

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    IS/IT Strategy DefiniEon.

    IS strategy defines the organizaEons requirementfor informaEon systems to support the overallstrategy of the business

    The IT strategy is outlining the vision of how theorganizaEons demand for informaEon andsystems will be supported by IT

    An IS strategy brings together the business aimsof the company, an understanding of theinformaEon needed to support those aims, andthe implementaEon of computer systems toprovide the informaEon.

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    IS/IT Strategy is part of IS/IT

    Strategic Plan Planning for the effecEve longterm management

    and opEmal impact of informaEonin all itsforms (IS, IT, manual and computer systems,organizaEonal aspects of the management IS/ITthroughout the business).

    The process of deciding the objecEves fororganizaEonal compuEng and idenEfyingpotenEal computer applicaEons which the

    organizaEon should implement (Sethi, 88) It is a plan for the development of systems

    towards some future vision of the role of IS inthe organizaEon

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    The ObjecEves of Developing IS/IT

    Strategy

    Alignment of IS/IT with the business Gaining compeEEve advantage Building cost effecEve Developing the appropriate resources

    IS/IT strategyformulation

    IS/IT planning

    IS/IT strategy process

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    Tips to Develop IS/IT strategy

    IS/IT Strategy Process Should Become anIntegral Part of Business Strategy,

    Business Plan, and Its ImplementaEon. The primary objecEve to develop IS

    strategy is to idenEfy valueadded

    porYolio of applicaEons that will havestrategic impact .

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    The voluEon of the IS/IT Strategy Process:

    Technology Focus to Strategic Focus

    Conform these stages with the evolution of IS/IT roles

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    IS/IT Planning Problems

    Fail to get top management support Value system does not go throughout

    organizaEon Lack of proper person to the job Not having clearcut business strategy Fail to anEcipate new IT development Ignorance of environmenteconomy,

    poliEc, etc

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    The Model of Strategic IS/IT

    Planning Processes Inputs

    Internal business environment Current business strategy, objecEves, resources, processes and

    culture and values of business

    xternal business environment

    The economic, industrial and compeEEve climate Internal IS/IT environment

    Current IS/IT perspecEve in the business, its maturity, businesscoverage and contribuEon, skills, resources and technologicalinfrastructure

    xternal IS/IT environment Technology trends and opportuniEes and the use made of IS/IT by

    external bodies

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    The Model of Strategic IS/IT

    Planning Processes

    Outputs IS/IT management strategy

    The common elements of the strategy that apply throughoutthe organizaEon, ensuring consistent policies where needed

    Business IS/IT strategy How each unit or funcEon will deploy IS/IT in achieving its

    business objecEves.

    Alongside each of these are applicaEon porYolios to bedeveloped for business unit and business models, describingthe informaEon architecture of each unit.

    The porYolios may include how IS/IT will be used at somefuture date, to help the units to achieve their objecEves IT strategy

    Policies and strategies for management of technology andspecialist resources

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    External Business Environment Internal Business Environment

    Internal IS/IT environment

    Current Applications Portfolio

    External IS/IT Environment

    Planning Approaches, Tools and Techniques

    Strategic IS/ITPlanning Process

    IS/IT Management Strategy Business IS Strategies IT Strategy

    Applications Portfolio Model & Matrices

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    Types of Deliverables from The IS/IT

    Planning Processes

    Hard deliverables The current situaEon The vision and raEonale for what is being put into place

    informaEon, systems, technology, people, and so on.

    The plans for how it is going to be achieved, with themilestones along the route So` deliverables

    Relate to human factors: skill, awareness and moEvaEon.

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    Initiate

    Planning

    Process

    Understand the

    Current Situation

    and InterpretBusiness Needs

    Define/Update

    Information and

    SystemsArchitecture

    Determine

    Business IS

    Strategy

    Formulate IT

    Strategy

    Prepare

    Migration

    Plans and

    Business Case

    Business

    Strategy and

    ProposedDevelopment

    Programmme

    IS/IT Strategy

    and Proposed

    plans

    Business and

    Technical

    Environment

    Previous

    IS/IT

    Strategy

    Other

    PlanningActivities

    Framework for the IS Planning Process

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    Ini$ate Planning Process

    The purpose, objecEves, scope and deliverables are confirmedThe approach determined and resourced acquired, such as

    automated tools

    Business parEcipants idenEfied and team assembled and trainedxpectaEons, such issues and problems addressed, and risk

    management proposals put into gear

    Process steering and management mechanisms createdHow the work will interface with and feed into business planning

    The people to be interviewed, or who are needed to parEcipatein group sessions are idenEfied

    Plan for the work, tasks, Eming, roles and responsibiliEes, and

    checkpoints defined.

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    Understand the Current Situa$on and

    Interpret Business Need

    Analysis of the business strategy, objecEves, criEcalsuccess factors (CSFs), criEcal problems, and processes, inorder to determine the current situaEon, and its

    strengths and weaknesses, and the informaEon needsand thus the focus for investment in systems to meetthese.

    valuaEon of the current IS/IT operaEon its systems,informaEon provision, resources, organizaEon, skills and

    services, to determine coverage and contribuEon andwhere improvements would be beneficial.

    InnovaEve analysis of the external and internal businessenvironment to idenEfy potenEal applicaEons of IS/IT.

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    Determine the Business IS

    Strategy

    The accumulated business IS demand is

    turned into recommendations for the

    deployment of IS/IT throughout theorganization and at SBU level.

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    Define Informa$on and System

    Architecture

    This step takes the results of the analysisof procedures and informaEon needs in

    order to build a proposed business modelfor the business.

    It represents the future ideal in process,informaEon and system terms, and is

    needed to plot a direcEon whendeveloping migraEon plans.

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    Formulated IT Supply Proposals

    IS strategy and the IT supply proposals can be fed back intothe business strategy, for consideraEon and consolidaEonto occur, and senior business management to decide onthe likely candidates for the investment programme for

    the business.

    For IS/IT management, it means that the strategy can befirmed up to give a clearer direcEons for where IS isaiming to go.

    Outline plans can the be constructed to give a route map,and milestone for the main iniEaEves.

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    Business IS Strategy

    It states how the business will deploy IS/IT inachieving its objecEves.

    To link IS/IT firmly to the business strategy It states the applicaEons and services

    requirements for the SBU

    Give an example of Business IS Strategy??

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    IT Strategy: Management of Supply

    To define how resources and technologies will bemanaged and developed to saEsfy business ISstrategies.

    It consists of: ApplicaEon porYolio management OrganizaEon of IS/IT Managing the info resources and provision of info

    services

    Managing investment, prioriEzaEon and benefits Managing applicaEon development Managing technologyGive an example of IT Strategy??

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    IS/IT Management Strategy

    Apply throughout the organizaEon, ensuringconsistent policies where needed

    It covers:

    Scope and raEonale IS/IT organizaEon Investment and prioriEzaEon policies Vendor policies Human impact policies IS accounEng policies

    Give an example of IS/IT Management Strategy??

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    Success Criteria in Developing IS/IT

    Strategy

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    valuaEon of IS/IT Strategic Plan:

    Success Criteria

    Improve performance Gaining compeEEve advantage Align IT investment with business strategy Beer communicaEon Improve management commitment Beer allocaEon of IT resources Beer IT forecasEng requirement

    Try to quantify the success criteria for old vs. new system??

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    Factors affecEng IS/IT Development

    xternal business xternal technology Internal business Internal technology

    Give examples on how those factors affect IS/IT Development ??

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    Context of IS/IT Strategy

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    Objectives of IS/IT Strategy Formulation and Planning

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    Discussion on the end of Chapter 3

    What is IS/IT Strategy?Why Developing IS/IT Strategy?

    How IS/IT Strategy fits in Business Strategy?Who in charge developing IS/IT Strategy?What are steps to develop IS/IT Strategy?

    How do you evaluate the success of IS/IT strategy