Serving Software Development/QA Needs of Small/Mid-sized Companies
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Transcript of Serving Software Development/QA Needs of Small/Mid-sized Companies
www.synerzip.com
Serving Software Development/QA Needs of Small/Mid-sized Companies
September 2008
Confidential
Discussion Topics
1. Quick Overview
2. Effectively Leveraging Dual-shore Model
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About Us (Synerzip in a Nut-shell)1. Software development partner for small/mid-sized
technology companies• Focus: B/C round funded technology companies• Deep experience in product development, testing, & deployment• Handles full software development life cycle• Technology and industry domain agnostic• Engagement flexibility: Fixed-Price OR Dedicated-Team
2. Actually reduces risk of development/delivery• Experienced software management team• Brings in appropriate level of engineering discipline• Follows Agile development process – responsive & disciplined
3. Reduces cost – dual-shore team providing 50% cost advantage
4. Offers long term flexibility – allows (facilitates) taking offshore team captive
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Experienced Team
• Hemant Elhence, Chief Executive Officer– Co-founder & COO of ECMi (Dallas), venture funded software product company
– Product-line VP at i2 – managed product portfolio with multiple offshore teams
– Manager at McKinsey & Co (Dallas), Consultant at TRG (Boston)
– Software engineer at Digital Equipment Corporation (Boston)
– BSEE IIT Delhi, MSEE Univ. of Massachusetts, MBA Univ. of Chicago
• Vinayak Joglekar, EVP & Chief Technology Officer– Co-founder & CTO of ECMi, lead offshore (India) development center
– 22+ years experience in software architecture design & product development, has built and mentored 100+ teams, hired 1000+ software professionals
– Successfully delivered off-shore software projects for 20+ companies incl. Alfa-Laval, First Guarantty, Cyberdrawer, etc.
– BSME IIT Bombay, MBA IIM Calcutta
Team of seasoned professionals with extensive experience in offshore software Product Development
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Services Scope
Product Development
Maintenance
Customer Support
QA/Testing• Automation• Performance/usability• Stress/compatibility
Application Integration
Data Prep & Loading
Configuration/ Deployment
• Full solution provider for small/mid-sized technology company
– Able to handle all related services
– Puts together tailored team and processes
Related Services• Data Entry• BPO
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Technology SkillsSynerzip team offers skills for variety of front end, back and helper tools in open source as well as the licensed software. We also have architectural expertise for distributed, n-tier applications and OLAP.
Open Source Licensed Microsoft Database, Datawarehousing and OLAP
UI and Client side
Ajax, Ruby on rails, Struts, JSF, Tiles, Eclipse GEF
Flash, Fireworks, Dreamweaver
ASP.Net with C# , Visual C++, Visual Basic
Actuate, Crystal reports , Cognos Visualizer, Business objects
Server Side Java, J2EE, JBoss, Hibernate, Spring, AspectJ,
Weblogic, Websphere
ATL, COM, DCOM, Biztalk Server, SQL Server 2005,
Cognos Powerplay, Informatica, Oracle 8/9/10g, DB2, Hyperion, MySQL, PostgreSQL
Tools CVS, Ant, Maven, Cruise Control, Fitnesse, Open STA, jMeter
Winrunner, Loadrunner, Rational Rose, Quick Test Pro, Rational Robot
Visual Studio.Net, nUnit, nHibernate
Toad, Data Junction, Erwin
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Discussion Topics
1. Quick Overview
2. Effectively Leveraging Dual-shore Model
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Is “Offshore” Right For You?
1. Scale: size of software team, incl dev, maint, QA
2. Talent Availability: how easy is it to find good software talent locally?
3. Engineering Discipline: how disciplined is you in-house dev and delivery process?
4. Engineering Leadership: do you have a seasoned “VP of Engineering”?
5. Company Culture: healthy attitude and willingness to accept “global” talent
< 3 FTEs > 5 FTEs
Easily available
Tough – need to interview 20 to find one good
Ad-hoc – no written req doc, fluid release mgmt, no QA
Disciplined – well defined, waterfall or Agile
Missing engg leadership, only business savy mgmt
Seasoned VP of Engg with next level team
Insular and insecure
Open minded, healthy “global” view
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Basic “Offshore” Principles1. Have long-term commitment, but start small – say 4 to 12
man-month well defined “project”2. Match offshore team composition with needed work
content – hire heavy hitters for challenging work and vice-versa
3. Ensure proper infrastructure set-up for distributed development – source code control, issue tracking system, VPN, wiki, etc.
4. Follow management hygiene• Over communicate (docs, email, wiki, video-conf, skype, etc.)• Over compensate for project mgmt• Define success criteria & track (results oriented metrics, avoid
counting hours!)• Clear management ownership with aligned incentives on your team• Learning cycles
5. Treat offshore team as “your” team6. Maintain continuity of work & team
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Typical Team for New Product
VISIONARY
• Idea owner, drives long-term product roadmap
• Passionate, evangelizes the idea
• But, can’t “write” detailed reqs
• May not understand software dev process and get easily frustrated
• Understands the vision, and writes requirements
• Understands domain, specific customers/users, competitors, etc
• Detail oriented, analytical
• Defines scope of each iteration/release, owns QA
PRODUCT MGR
BUSINESS ANALYST
QA
DEV MGR
DEVELOPER
DEVELOPER
• Seasoned development manager – owns delivery plan – resource, time, scope, risk
• Pushes back on Prod Mgr to manage scope
• Great people manager
SW ARCHITECT
ARCHITECT
ARCHITECT
• Seasoned software technologist –makes effective design trade-offs, lays technical foundation
• Works with dev team on design
• Owns short-term and long-term technology roadmap
Can be handled Offshore
Needs to be onsite
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We spend time upfront to understand the work content
We assign a dedicated team, with direct involvement from client
Client responsible for work content planning and delivery
For the first 3-4 months we actively manage to ensure smooth start-up
Client retains option to “buy their dedicated team” anytime they want
Client project is reasonably well defined and “independent”
We spend time upfront to understand the work content
We scope the work – resources, time, $$, and assign team
We deliver using “Incrementally Priced Agile”
All scope changes negotiated along the way in good faith
Pick the Right Model“Fixed Price Project” “Dedicated Team”
• Projects need to be well defined and independent• Will still require client team’s ongoing involvement
• Client needs to have engineering leadership• Client needs to have long-term interest
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Fixed Price ProjectPhase-0 Phase-1 Phase-2Discovery Scoping & Planning Development & Delivery
Iteration #1 Iteration #2 Iteration #3Client Inputs
Project Description Req document - draft On-going respones to requirements related questionsMgmt Considerations Existing design docs Design doc reviewsTechology Reqs Dev guidelines Functional test case reviews
Responses to Synerzip queries Software demo feedbackSynerzip Deliverables
Open Questions Req doc - completed Acceptance test casesAssumptions/Risks Priortized use cases Working software (demos)Rough draft docs UI wireframes Well documented working codeEngagement Proposal Data model design
Selected design detailsPOC, if neededProject plan for Phase-2
Team ProcessLight interaction level Fairly copius interaction level Periodic conf-call/meetings for req, UI, tech design reviewMeetings In person meetings Working demo review and feedback at the end of each iterationConf-calls Bi-weekly conf-callsDemos Document exchanges
Web-ex working sessionsVideo conf-calls, if needed
Duration2 to 8 weeks 2 to 6 weeks 4 to 16 weeks (1 to 3 week per iteration, typically 3-4 iterations in all)
Cost to Client$0 $5K to $20K Fixed $3K to $15K per iteration, charged incrementally per iteration
Formal Project Kick-off
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Build Dedicated Team
Engagement Time (months)6 12 18 24
5
10
15
20
Off
shor
e T
eam
Siz
e
1Start of Offshore Engagement with Synerzip (3-5 FTEs)
BUILD 4
~15 FTE Client Team Hosted @Synerzip
TRANSFER
Gradual, 2-Step Transfer
5
20+ FTE Client’s India Operation
TRANSFER
2 5 to 8 FTEs
38-12 FTEs
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Executive Sponsor
Client
Executive Sponsor
Synerzip
Offshore Project Mgr
Project Owner
• Ensure true partnership relationship• Shared and common objectives• True global one-team perspective• Periodic performance reviews
• 10-20% time commitment
• Overall responsibility for setting the short-term project objectives
• Enables knowledge transfer for offshore team
• Sets the “right” tone of team-work and performance
• Facilitates resolving all issues – VPN, data availability, key decisions, etc.
• 20%-100% Time commitment
• Facilitates communication with offshore team – time/accent difference, etc.
• Really understands client’s business needs and concerns
• Elicits required information from client personnel with minimal intrusion and inconvenience
• Some hands-on technical work, if needed
Onsite Product Mgr
• 100% Time commitment
• Fully responsible for all output from India team
• Maintains required quality and quantity of output from offshore team
• Maintains positive team atmosphere and morale
• Plans ahead for deliverables
• Completes weekly progress reports
Team Structure For Success
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Full Team Transfer OptionClient
VP Engineering
Synerzip
Hemant (US)
Prod Mgr (50%)
Vinayak + Core Team (India)
Proj Mgr
Dev Lead QA LeadOther Functions (DBA, Doc, etc)
Dedicated Client Team in India
Entire Team Transferred to Client, at Their Option
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Billing Rates
• Hourly rates above are for informational purposes only, Synerzip assigns a dedicated offshore team and charges flat monthly rate (no overtime charged)
• For balanced 5-10 person team, average cost < $3.5K per professional/month
• In some cases, a monthly management fee of $2K to $5K per month, will be charged for first 4 months of the engagement
• On-site professional is billed on actual hours basis @$80/hr
Billing Rates By Skill Profile
Experience Level
Development Professionals Billing Rate QA Professionals Billing Rate
0-1 years Interns (Dev or QA) $12/hr, $1900/mon Interns (Dev or QA) $12/hr, $1900/mon1-3 years Developer $20/hr, $3200/mon QA Engineer $19/hr, $3000/mon3-5 years Sr. Developer $23/hr, $3800/mon Sr. QA Engineer $22/hr, $3500/mon5-8 years Dev lead/Sr. Architect $27/hr, $4500/mon QA Lead $25/hr, $4000/mon8+ years Proj Mgr/Sr. Tech Lead $30/hr, $5000/mon QA Proj Mgr $28/hr, $4500/mon
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Contact Information
• Hemant Elhence (Dallas based)
– [email protected]– Cell Phone: 214.762.4873
• www.synerzip.com
• HQ in Dallas, TX– 14228 Midway Rd, #130, Dallas, TX 75244– Office Tel: 469.322.0349– Office Fax: 469.322.0490