Services - TTS Group ASA · solutions and services for the marine and offshore industry. ... We...
Transcript of Services - TTS Group ASA · solutions and services for the marine and offshore industry. ... We...
is to be the PREFERRED GLOBAL SUPPLIER of equipmentsolutions and services for the marine and offshore industry.
Our Vision Content
TTS Services
Global service network
Services portfolio
TTS products
Former brand names
Services contact details
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is in delivering reliable equipment that guarantees system uptimeand helps our customers BOOST PRODUCTIVITY AND PROFITABILITY.
Our Value
is built around WORKING IN PARTNERSHIP WITH OUR CUSTOMERS to devise intelligent, innovative and cost-effective solutions.
Our Strategy
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TTS ServicesWith a worldwide network of strategically located offices and service stations,TTS commands global as well as local presence. Our entire network of qualified engineers is primed to meet your service requirements at any time.
We understand that expensive assets cannot be allowed to stand idle, so we have built a global service and aftersales network of highly qualified maintenance professionals that operate around the clock to support the entire range of TTS products.
Our service offering has been developed from a deep understanding of the critical aspects of customers’ business operations. As a result we offer a powerful combination of service capabilities to our customers.
TTS is committed to delivering cost-effective, safe and reliable systems backed up by a comprehensively equipped service network. And, by providing impeccable aftercare, we help our customers get the best possible return on their investment in TTS equipment.
We prioritise investment in our support network around the world, increasing our ability to serve customers quickly and efficiently with minimal disruption to their schedules.
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TTS offers a range of aftermarket services tailor-made to meet customers’ needs
SERVICE OFFERING
Genuine Spare parts
Technical support from OEM
Installation and commissioning
Inspections and surveys
Certifications
Planned maintenance and repairs
Ad-hoc repairs
In-voyage repairs
Service agreements
Modernisations, upgrades and conversions
Training
A global service network
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USA Houston
Lafayette
BRAZIL Rio de Janeiro
NORWAY Bergen
Drøbak
Kristiansand
SWEDEN Gothenburg
FINLAND Tampere
VIETNAM Haiphong City
CHINA Dalian
Shanghai
GERMANY Bremen
Bremerhaven
Hamburg/Glinde
ITALY Genova
GREECE Piraeus
UNITED ARAB EMIRATES Dubai
SINGAPORE Singapore
KOREA Busan
TTS is continuously investing in expanding its service operations around the globe. This strategy allows us to provide customers worldwide with support from local service stations. With qualified, experienced engineers in key locations we can support your equipment, wherever it is, at short notice.
The TTS service facility in Bremerhaven, Germany forms part of the group’s global network.
This specialized service station has their own electrical, mechanical and hydraulic workshop as well as rubber production, enabling them to deliver custom-made high quality spare parts at very short notice.
Here are just a few of the specialist services we provide to our global customer base.
Hatch cover serviceThe Bremerhaven operation specialises in hatch cover repairs and conversions as well as certificated weathertightness testing by ultra-sound (GL, ABS, DNV, IACS U.R.Z.17) on all types of hatch covers, side doors and ramps.
Rubber profilesOur moulding facility produces rubber corners and profiles to customer specifications. Because of the quantities processed, we are able to offer every sealing profile for equipment operative on sea-going vessels.
Boiler ServiceThe TTS boiler department carries out full maintenance and repairs, worldwide, on smoke and water tube boilers, economisers and other pressure vessels.
Repair procedures, including welding sequences, are based on many years of experience and are carried out in accordance with the given classification society’s rules.
SteelTTS designs, manufactures and installs steel and stainless steel structures according to customer specifications.
We are able to work at short notice anywhere in the world by optimising and coordinating all of our processes. Planning, design, manufacturing and installation, as well as maintenance and repair, all take place according to customer specifications.
ServiceTTS Bremerhaven is geared to carry out all types of service and in-voyage repairs at short notice, covering a wide range of equipment on all types of vessels.
Global service network Bremerhaven facility
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GENUINE SPARE PARTS
TTS understands that downtime costs our customers money. We are therefore committed to help increasing equipment uptime with fast and reliable parts delivery and service support.
• Globalsourcingpowerensures worldwide availability of genuine quality parts
• Documentationandoriginal drawings of all TTS and former brand names ensure you get the right part
• Largestockoffast-movingparts
• Intelligentstockingsystem ensuring optimal availability
• Fast,reliableworldwidedelivery
TTS offers services that are tailored exactly to customers’ needs.
• On-demandservices• Plannedmaintenanceandrepairs• Inspectionsandcertifications• Servicecontracts• Rapidresponseand in-voyage repairs
We can also offer repairs and maintenance services on non-TTS equipment.
IN-VOYAGE REPAIRS
In carrying out repairs at sea, we can help you avoid escalating costs. Highly competent engineers can be placed at your service whenever required, minimising off-hire time and completing projects efficiently during your vessel’s voyage.
Our service engineers are familiar with the constraints that come with working in challenging environments and complete all projects efficiently and in a cost-effective manner.
SERVICE AGREEMENTS
Equipment operators need to work within the limitations of fast turnarounds, critical weather windows and, for ships, short stops in port. Our annual inspections, followed up by expert service and planned maintenance, give our customers total peace of mind under these mission-critical circumstances.
By tailoring service agreements to fit customers’ exact needs, TTS offers an impressively cost-effective package to ship owners and operators alike.
REPAIRS AND MAINTENANCE
TTS service engineers are on call to assist with both planned maintenance and unforeseen repairs.
We are experts on TTS equipment, so by using us for maintaining and repairing your equipment you ensure a rapid, cost-effective solution.
Services portfolio
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INSTALLATION AND COMMISSIONING
As the OEM manufacturer we know exactly how to install and set up the equipment on your vessel to get optimal performance. It is therefore recommended that you use TTS for installation and commissioning of your new equipment.
TRAINING AND TECHNICAL SUPPORT
TTS offers technical support and various training courses for crew and maintenance personnel.
It is our business to ensure that customers operate TTS-supplied equipment with efficiency and care.
TTS offers several levels of training packages to help you minimise downtime and ensure smooth and efficient operation.
WE OFFER:
• Operatortraining• Technicalservicetraining
MODERNISATIONS, UPGRADES AND CONVERSIONS
TTS conversion programmes are designed to benefit shipyards and shipowners by preparing their existing equipment for a viable and competitive future. This includes adapting equipment for new uses and for compliance with new rules and regulations.
Replacement, addition or alteration of existing equipment can extend the vessel’s lifespan.
TTS conversions include initial study, technical solutions, design, manufacturing and installation.
• Shortestpossibleprojecttime- frame to reduce the ship’s off-line period
• Rapidpaybackthankstomore efficient cargo handling operations and low maintenance requirements
REMOTE ACCESS SURVEILLANCE
Troubleshoot equipment problems and identify faulty components immediately by installing TTS remote access technology. We offer as an option on PCTC vessels and Offshore cranes a GSM modern connection for remote diagnostics.
Using this technology, we can access your ship’s data via the Internet in a matter of minutes. We can then offer support and help with problem solving.
INSPECTIONS, SURVEYS AND CERTIFICATIONS
Annual and five-year inspections are mandatory in some flag states. They minimise the risk of costly breakdownsand help you stay aware of the exactcondition of your equipment.
TTS can offer inspections and surveys on deck equipment, RoRo equipment, Cranes and Davits at very competitive prices.
We also offer Certification Services on:
• Davits,releasegear,rescueboatsand lifeboats according to SOLAS MSC 1206 Rev. 1 and MSC 1277
• CranesandLiftingappliancesaccording to ILO convention No. 152
• Ultrasonicweathertightnessaccording to IACS U.R. Z.17
RAPID RESPONSE ANDCUSTOMER SUPPORT
TTS offers a 24/7 helpdesk facility in many service stations around the world. The facility is accessed via phone or e-mail. Our service personnel are on call around the clock so we can get a service engineer to you as quickly as possible.
These dedicated service engineers and service coordinators provide comprehensive support to our worldwide customers.
We understand that expensive assets need to continuously deliver optimal performance, so our focus has always been and always will be on creating and delivering solutions that allow vessels to operate to their full capacity at all times. Whether you are looking for emergency assistance or a comprehensive service contract, talk to the experts at TTS.
Services portfolio
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Spare Parts
Inspections
Certifications
Surveys
Maintenance
Repairs
Service Agreements
Modernisations
Upgrades
Conversions
Training
Technical Support
TTS Services can also service similar non-TTS equipment
SERVICES CONTAINERS, BULKERS AND TANKERS
Heavy lift cranes
Cargo cranes
Bulk cranes
Gantry cranes
Knuckle/telescopic cranes
Straight boom cranes
Hose handling cranes
Hatch covers
Anchor winches
Mooring winches
Side loading systems
External doors
Rescue boat davits
External ramps and doors
Internal ramps, covers and doors
Stern ramps
Quarter ramps
Bow ramps and bow doors
Hoistable/liftable car decks
Mooring platforms
Cargo lifts
Linkspans
Automatic mooring systems cranes
Rescue boat davits
RoRo cassettes and translifters
Anchor winches
Mooring winches
Turntables
Hangar doors
Lifts
Shell doors and platforms
Tender embarkation platforms
Passenger gangways
Cargo Lifts
Telescopic ramps
Side loading systems
Mooring platforms
Anchor winches
Mooring winches
Launching and Docking systems
Ship lifts
Ship transfer systems
Dual walking beams
Powered wheel transporters
Mulitwheelers
AVG for container terminals
Cassettes
Translifters
Automooring
Linkspan
Passanger gangway
Straddlecarriers
Active heave compensated cranes
Multipurpose and heavy lift cranes
Deck cranes
Pipe and riser handling cranes
Leg-encircling cranes
Lattice boom cranes
A-frames
Hangar doors
Moon pool hatch covers
Launch and recovery systems
External side doors
Rescue boat davits
Sideloading systems
Skidding systems
External platforms
RO-RO, PCTC AND ROPAXAND NAVAL
OFFSHORE HANDLING AND HEAVY LIFT
CRUISE SHIPYARD SOLUTIONS
TTS products
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Brazil
TTS Service Brasil Ltda.Avenida Rio Branco 31Salas 1408 - 1411CentroRio de Janeiro, RJBrazilTel: +55 21 99121 1986E-mail: [email protected]
China
TTS Services ShanghaiTTS Marine Shanghai Co. LtdNo.433 Gao Xiang Huan RdGaoDong Industrial ParkPudong Shanghai 200137ChinaTel: +86 215 848 5300Fax: +86 215 848 1988E-mail: [email protected]
Finland
TTS Liftec OySorkkalantie 39433980 PirkkalaFinlandTel: +358 3 3140 1400Fax: +358 3 3140 1444E-mail: [email protected]
Germany
TTS Marine GmbHBremenAn der Reeperbahn 6, D-28217 BremenGermanyTel: +49 421 520 080 Fax: +49 421 52008 749E-mail: [email protected](Winches only)
BremerhavenNevadastr. 6/8D-27580 Bremerhaven, GermanyTel: +49 421 520 080Fax: +49 421 52 008 777E-mail: [email protected]
TTS NMF GmbH (service dept.)Biedenkamp 13b21509 GlindeGermanyTel: +49 40 55436 1500Fax: +49 40 55436 1932Email: [email protected] [email protected](only wire luffing cranes)
Greece
TTS Greece LtdAkti Miaouli 81, 18538 PiraeusGreeceTel: +30 210 42 94 480Fax: +30 210 42 93 933E-mail: [email protected]
Italy
TTS Marine S.r.l.Ponte ColomboIT-16126 GenovaItalyTel: +39 010 24 81 205Fax: +39 010 25 43 191E-mail: [email protected]
Korea
TTS Marine Korea Co Ltd. – ServicesRM 1514, Marine Park, Marine City 2-ro 2, Haeundae-gu, Busan, Korea (612-824)Tel: +82 51 979 5631Fax: +82 51 831 8432E-mail: [email protected]
Norway
TTS Marine ASFolke Bernadottes vei 38Postboks 3577 FyllingsdalenN0 - 5845 BergenNorwayTel: +47 55 94 74 00Fax: +47 55 94 74 01E-mail: [email protected]
KristiansandBarstølveien 26NO-4606 KristiansandPostboks 602NorwayTel: +47 38 04 95 00Fax: +47 38 04 95 01E-mail: [email protected]
TTS Handling System ASHolterkollveien 6P.O. Box 491441 DrøbakNorwayTel: +47 64 90 79 10Fax: +47 64 9316 63E-mail: [email protected]
TTS Ships Equipment ASBergenFolke Bernadottes vei 38Postboks 3577 FyllingsdalenN0 - 5845 BergenNorwayTel: +47 55 11 30 50E-mail: [email protected]
Singapore
TTS Singapore Pte Ltd16 Enterprise Road Enterprise 10Singapore 627699 Tel: +65 6867 9070Fax: +65 6264 4730E-mail: [email protected]
Sweden
TTS Marine ABKämpegatan 3SE-411 04 GothenburgSwedenTel: +46 31 725 7900 or +46 706 32 63 00Fax: +46 31 725 7801 E-mail: [email protected] or [email protected]
U.A.E
TTS Marine ASAl JaddafDubaiTel: +971 566 234 577E-mail: [email protected]
USA
TTS Marine Inc.14730 Vickery DriveHouston, Texas 77032,USAPhone: +1 281 227 5999Fax: +1 281 227 5998E-mail: [email protected]
Broussard Office210 Jared Dr. Broussard, LA 70518, USAPhone: +1 337 839 8030E-mail: [email protected]
Vietnam
TTS Vietnam6th floor Harbour View Building No. 12,Tran Phu Street Haiphong CityVietnamTel: +84 31 36 86 518Fax: +84 31 3 686 516E-mail: [email protected]
TTS has grown through a history of acquisition and is therefore the original equipment manufacturer of several well-known brands.
Former brand names Services contact details
Competence, reliability and trust are the hallmarks of our business, and we work
hard with customers to ensure the effectiveness of equipment throughout the
ship’s life cycle.
We understand that expensive assets cannot be allowed to lie idle, and that onboard space must be used to the maximum. So, from RoRo equipment such as ramps, car decks
and linkspans, through hatch covers to cranes, winches and
equipment for cruise ships and shipyards, our focus is on creating and delivering products and tailor-made
service solutions that allow vessels to operate to their full capacity at all times.
www.ttsgroup.com
SERVICES