Services Resource Planning Market Review
11
9-09 © 2009 IDC . Reproduction is forbidden unless authorized. All rights reserved Copyright 2009 IDC Michael Fauscette, Group Vice President, SBS IDC Sept 29 th , 2009 Brought to you by Appirio
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The presentation I gave for a webinar on Services Resource Planning (SRP) in the cloud sponsored by Appirio
Transcript of Services Resource Planning Market Review
9-09 © 2009 IDC . Reproduction is forbidden unless authorized. All rights reserved Copyright 2009 IDC
Michael Fauscette, Group Vice President, SBS IDC
Sept 29th, 2009
Brought to you by Appirio
9-09 © 2009 IDC . Reproduction is forbidden unless authorized. All rights reserved
A Little History
2
Manufacturing Resource Planning (MRP)
Enterprise Resource Planning (ERP)
PRODUCT
finance
etc.
customer employee
supply chain
mfg
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A Little History
3
Enterprise Resource Planning (ERP)
Professional Services Automation (PSA)
PROJECT
finance
etc.
customer resources
sales
delivery
Services Resource Planning (SRP)
9-09 © 2009 IDC . Reproduction is forbidden unless authorized. All rights reserved Copyright 2009 IDC. Reproduction is forbidden unless authorized. All rights reserved.
SRP Forecast
2009 8.4%
2010 12.1%
2011 12.6
2012 11.5%
2013 10.8%
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Project-based Solutions
5
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Types of SRP Businesses
Stand-alone
Full enterprise solution
Embedded
Specialty SRP that integrate into ERP
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Business Challenges
7
Economy Commoditization & profit pressures
Competition Pricing Execution
Project & resource management
Talent acquisition & retention
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Business Challenges
8
Managing complexity Contracts Rev-rec Visibility
End-to-end business process Purpose built
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SRP
Analytics
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Applications in the “Cloud”
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Ease of deployment Opex versus Capex No infrastructure investment and ongoing commitment Faster time to value Ubiquitous access Ease of integration
For project-based biz: Dispersed & mobile workforce Need for flexibility Access from multiple devices
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Michael Fauscette [email protected] Twitter: @mfauscette Blog: www.mfauscette.com
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