Services for enterprises in Austria Prof. Dr. Reinhard Posch [email protected] IDA...

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Services for enterprises in Austria Prof. Dr. Reinhard Posch [email protected] IDA Pan-European e-Government Conference Brussels 19-20 September http://www.cio.gv.at

Transcript of Services for enterprises in Austria Prof. Dr. Reinhard Posch [email protected] IDA...

Page 1: Services for enterprises in Austria Prof. Dr. Reinhard Posch reinhard.posch@cio.gv.at IDA Pan-European e-Government Conference Brussels 19-20 September.

Services for enterprises in Austria

Prof. Dr. Reinhard [email protected]

IDA

Pan

-Euro

pean e

-Govern

ment

Confe

ren

ceB

russ

els

19

-20 S

epte

mber

http://www.cio.gv.at

Page 2: Services for enterprises in Austria Prof. Dr. Reinhard Posch reinhard.posch@cio.gv.at IDA Pan-European e-Government Conference Brussels 19-20 September.

Enterprises and citizen deserve a coordinated view of e-Government at all levels

Trust and security are most important building blocks

Technology independence is key for change management both for e-government and enterprises

Openly published and freely available interfaces can foster interoperability and are a first step towards vendor independence

XML, XMLdsig, SOAP, SAML and similar standards offer a basis for automation both for government and enterprises

“e-Government Gütesiegel”: quality declarations help to gain and keep the conformity needed.

Basic building blocks are offered and avoid unnecessary duplication

On this basis government services are offered in the various fields. Tax services, enterprise registries and legal services, community and location of enterprises, import export etc. in electronic form.

Page 3: Services for enterprises in Austria Prof. Dr. Reinhard Posch reinhard.posch@cio.gv.at IDA Pan-European e-Government Conference Brussels 19-20 September.

c o o r d i n a t e d v i e w

Enterprises and citizen deserve a coordinated view of e-Government at all levels

Page 4: Services for enterprises in Austria Prof. Dr. Reinhard Posch reinhard.posch@cio.gv.at IDA Pan-European e-Government Conference Brussels 19-20 September.

T r u s t a n d s e c u r i t y

Trust and security are most important building blocks

Private businesses and appropriate frameworks can create appropriate trust

Page 5: Services for enterprises in Austria Prof. Dr. Reinhard Posch reinhard.posch@cio.gv.at IDA Pan-European e-Government Conference Brussels 19-20 September.

T e c h n o l o g y i n d e p e n d e n c e

Technology independence is key for change management both for e-Govenment and enterprises

Bank

Page 6: Services for enterprises in Austria Prof. Dr. Reinhard Posch reinhard.posch@cio.gv.at IDA Pan-European e-Government Conference Brussels 19-20 September.

Openly published and freely availble interfaces

Openly published and freely availble interfaces can foster interoperability and are a first step towards vendor independence

Page 7: Services for enterprises in Austria Prof. Dr. Reinhard Posch reinhard.posch@cio.gv.at IDA Pan-European e-Government Conference Brussels 19-20 September.

XML, XMLdsig, SOAP, SAML

XML, XMLdsig, SOAP, SAML and similar standards offer a basis for automation both for government and enterprises

Page 8: Services for enterprises in Austria Prof. Dr. Reinhard Posch reinhard.posch@cio.gv.at IDA Pan-European e-Government Conference Brussels 19-20 September.

“ G ü t e s i e g e l "

“e-Government Gütesiegel”: quality declarations help to gain and keep the conformity needed.

„bürgerkartentauglich“

„sichere Signatur“

„bestätigtes Voting“

„geprüfter Datensafe“

...A-SIT partner for security

“e-Government Gütesiegel”: ensure conformity businesses have a long term assurance for developping the right product

Page 9: Services for enterprises in Austria Prof. Dr. Reinhard Posch reinhard.posch@cio.gv.at IDA Pan-European e-Government Conference Brussels 19-20 September.

B a s i c b u i l d i n g b l o c k s

Basic building blocks are offered and avoid unnecessary duplication

Page 10: Services for enterprises in Austria Prof. Dr. Reinhard Posch reinhard.posch@cio.gv.at IDA Pan-European e-Government Conference Brussels 19-20 September.

E x a m p l e s

On the basis of strategic coordinated services government services are offered in the various fields.

Services to ease business operation are in a preferred state.

Tax services, enterprise registries and legal services,

community and location of enterprises,

import export licences in electronic form,

etc.

Page 11: Services for enterprises in Austria Prof. Dr. Reinhard Posch reinhard.posch@cio.gv.at IDA Pan-European e-Government Conference Brussels 19-20 September.

S t r a t e t g i c g o a l s

Page 12: Services for enterprises in Austria Prof. Dr. Reinhard Posch reinhard.posch@cio.gv.at IDA Pan-European e-Government Conference Brussels 19-20 September.

O r g a n i s a t o r i a l p r e r e q u i s i t e s

Chief Information Officer

CIORessort

CIORessort

CIORessort

CIORessort

CIORessort

CIORessort

CIORessort

CIORessort

CIORessort

CIORessort

CIORessort

CIORessort

ICTBOARD

Monitoring/ReportingQuality Assurance

Operative Unit

Chancellor Vicechancellor

Page 13: Services for enterprises in Austria Prof. Dr. Reinhard Posch reinhard.posch@cio.gv.at IDA Pan-European e-Government Conference Brussels 19-20 September.

T h e s u c c e s s c y c l e