SERVICE SCHEDULE FOR PAIN MANAGEMENT SERVICES … · The Term for the provision of Pain Management...

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Pain Management Services Service Schedule 2019 Page 1 of 32 SERVICE SCHEDULE FOR PAIN MANAGEMENT SERVICES CONTRACT NO: «Contract_» A. QUICK REFERENCE INFORMATION 1. TERM FOR PROVIDING PAIN MANAGEMENT SERVICES The Term for the provision of Pain Management Services is the period from 1 December 2016 (“Start Date”) until the close of 30 November 2021 (“End Date”) or such earlier date upon which the period is lawfully terminated or cancelled. ACC may at its sole discretion exercise a maximum of one right of renewal for 2 years. 2. SPECIFIED AREA AND SERVICE LOCATION (CLAUSE 4) «TLA_Information» 3. SERVICE ITEMS AND PRICES (PART B, CLAUSE 16) Table 1 - Service Items and Prices Service Item Code Service Item Description Price (excl. GST) Pricing Unit ACC purchase order required PN100 Community Service Stage One assessment and simple support programme for clients with pain rehabilitation barriers in accordance with Part B, clause 5.2-5.5.4, including service administration $2,891.86 Capped price or part thereof * Yes PN200 Community Service Stage Two – assessment and moderate support programme for clients with persistent pain concerns and complex barriers to pain rehabilitation that are best met in the community in accordance with Part B, clause 5.2-5.5.6, including service administration $3,337.35 Capped price or part thereof * Yes PN300 Tertiary Delivery Services – Outpatient programme assessment and complex support programme for clients with clinically complex, long standing persistent pain and/or significant pain related disability who need intensive multidisciplinary pain services to support their pain rehabilitation in accordance with $6,199.12 Capped price or part thereof * Yes

Transcript of SERVICE SCHEDULE FOR PAIN MANAGEMENT SERVICES … · The Term for the provision of Pain Management...

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SERVICE SCHEDULE FOR PAIN MANAGEMENT SERVICES

CONTRACT NO: «Contract_»

A. QUICK REFERENCE INFORMATION

1. TERM FOR PROVIDING PAIN MANAGEMENT SERVICES

The Term for the provision of Pain Management Services is the period from 1 December 2016 (“Start Date”) until the close of 30 November 2021 (“End Date”) or such earlier date upon which the period is lawfully terminated or cancelled.

ACC may at its sole discretion exercise a maximum of one right of renewal for 2 years.

2. SPECIFIED AREA AND SERVICE LOCATION (CLAUSE 4)

«TLA_Information»

3. SERVICE ITEMS AND PRICES (PART B, CLAUSE 16)

Table 1 - Service Items and Prices Service Item Code

Service Item Description Price (excl. GST)

Pricing Unit ACC purchase order required

PN100 Community Service Stage One – assessment and simple support programme for clients with pain rehabilitation barriers in accordance with Part B, clause 5.2-5.5.4, including service administration

$2,891.86 Capped price or part thereof *

Yes

PN200 Community Service Stage Two – assessment and moderate support programme for clients with persistent pain concerns and complex barriers to pain rehabilitation that are best met in the community in accordance with Part B, clause 5.2-5.5.6, including service administration

$3,337.35 Capped price or part thereof *

Yes

PN300 Tertiary Delivery Services – Outpatient programme – assessment and complex support programme for clients with clinically complex, long standing persistent pain and/or significant pain related disability who need intensive multidisciplinary pain services to support their pain rehabilitation in accordance with

$6,199.12 Capped price or part thereof *

Yes

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Service Item Code

Service Item Description Price (excl. GST)

Pricing Unit ACC purchase order required

Part B, clause 5.7 including service administration

PN410 Specialist Pain Medicine Physician Standard Assessment. assessment to provide recommendations for treatment and rehabilitation specific to the injury covered by ACC. In accordance with Part B, clause 5.3.10

$663.92 Fixed fee (one per claim)

Yes

PN411 Specialist Pain Medicine Physician Complex Assessment. assessment to provide recommendations for treatment and rehabilitation specific to the injury covered by ACC. In accordance with Part B, clause 5.3.10

$969.92 Fixed fee (one per claim)

Yes

PN350 Tertiary Delivery Services – Residential Programme (3 week programme) – interdisciplinary inpatient/residential programme to modify the client’s response to pain, rather than removing the pain stimulus by assisting the client to manage their pain and achieve independent functioning both at home and work in accordance with Part B, clause 5.8, including case conference with the client and ACC at the end of the programme, client’s family/whanau may also attend. This programme also includes accommodation, food and transport support for clients living outside the Suppliers region

$8,099.03 Capped price or part thereof *

Yes

PN375 Tertiary Support Services – a liaison package available to community pain Suppliers and health professionals to obtain tertiary support and advice relevant to a client’s clinical situation in accordance with Part B, clause 5.9, including service administration

$1,654.23 Actual & Reasonable up to capped price (one off payment)

No

PN402 Group Education – specialised, stand-alone programme providing education in a group setting in accordance with Part B, clause 5.1

$583.63 Payment of course

Yes

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Service Item Code

Service Item Description Price (excl. GST)

Pricing Unit ACC purchase order required

PN420 Incidentals - in accordance with Part B, clause 5.15

$103.05 Actual & Reasonable up to capped price (one off payment per claim

Yes

* Billing and Invoicing is required in accordance with the Operational Guideline.

Interventional Procedure Management – Service items and codes – in accordance with Part B, clause 6.4 Service Item Code

Service Item Description Price (excl. GST)

Pricing Unit ACC Purchase order required

IPM10 Community Stage One - Interventional Procedure Management coordination coordination and liaison by the core Multidisciplinary Team when an assessment for an interventional procedure is directly related to an injury covered by ACC, and is an appropriate and necessary component of a client’s pain rehabilitation for diagnosis and/ or early treatment only. In accordance with Part B, Clause 6.4

$194.16 Actual & Reasonable up to capped price (one off payment per claim

No

IPM20 Community Stage Two -Interventional Procedure Management coordination coordination and liaison by the core Multidisciplinary Team when an assessment for an interventional procedure is directly related to an injury covered by ACC, and is an appropriate and necessary component of a client’s pain rehabilitation for persistent pain. In accordance with Part B, Clause 6.4

$194.16 Actual & Reasonable up to capped price (one off payment per claim)

No

IPM21 Community Stage Two - Interventional Procedure follow up coordination Client contact and follow up where repeat procedures are recommended as a result of an

$148.60 Fixed fee Max one per claim

No

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Service Item Code

Service Item Description Price (excl. GST)

Pricing Unit ACC Purchase order required

injury covered by ACC. Follow up to occur no earlier than 12 months since previous procedure. May result in an ARTP or Multidisciplinary Team reassessment. In accordance with Part B, Clause 6.4

IPM30 Tertiary Services Delivery -Interventional Procedure Management coordination coordination and liaison by the core Multidisciplinary Team when an assessment for an interventional procedure is directly related to an injury covered by ACC, and is an appropriate and necessary component of a client’s pain rehabilitation for diagnosis, early treatment, or persistent pain In accordance with Part B, Clause 6.4

$194.16 Actual & Reasonable up to capped price (one off payment per claim)

No

IPM31 Tertiary Services Delivery - Interventional Procedure Management follow up coordination Client contact and follow up where repeat procedures are recommended as a result of an injury covered by ACC. Follow up to occur no earlier than 12 months since previous procedure. May result in an ARTP or Multidisciplinary Team reassessment. In accordance with Part B, Clause 6.4

$148.60 Fixed fee Max one per claim

No

General Service Item Code

Service Item Description Price (excl. GST)

Pricing Unit

PNDNA Did Not Attend – a single fee for non-attendance at an agreed appointment where the client did not previously notify the provider and the provider had reminded the client in accordance with Part B, clause 15.

40% of providers hourly rate or fixed fee, onsite 60% of providers hourly rate or fixed fee, offsite

Fixed, maximum 2 per claim

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Service Item Code

Service Item Description Price (excl. GST)

Pricing Unit

(please note a DNA is not payable for courses purchased on a package basis i.e. Group Education, residential courses)

PNTT50 PNTT51 PNTT52

Travel time 1st hour – Allied Travel time 1st hour - Psychologist Travel time 1st hour - Medical Practitioner Paid for the first 60 minutes (or less) of total travel in a day where: • the travel is necessary; and • the Service Provider travels via

the most direct, practicable route between their base/facility and where the services are provided; and

• the distance the Service Provider travels exceeds 20km return; and/or

• the time the Service Provider travels exceeds 30 minutes

Note 1: where the Supplier has no base or facility in the Service provision area return travel will be calculated between the “start point” and “end point” closest to the Client (as agreed by ACC) Note 2: If travel includes more than one client (ACC and/or non-ACC) then invoicing is on a pro-rata basis.

$59.28 $83.59 $153.85

Per hour or part thereof

PNTT10 PNTT11 PNTT12

Travel Time Subsequent Hours – Allied Health Travel time Subsequent Hours – Psychologist Travel time Subsequent Hours – Medical Practitioner Paid for return travel time after the first 60 minutes in a day paid under PNTT50/51/52, where: • the travel is necessary; and • the Service Provider travels via

the most direct, practicable route available between their base/facility and where the services are provided; and

• additional travel time is required after the first hour of travel

$118.56 $167.18 $307.70

Per subsequent hour

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Service Item Code

Service Item Description Price (excl. GST)

Pricing Unit

Note 1: where the Supplier has no base or facility in the Service provision area return travel will be calculated between the “start point” and “end point” closest to the Client as agreed by ACC Note 2: the first 60 minutes must be deducted from the total travel time and if travel includes more than one client (ACC and/or non-ACC) then invoicing is on a pro-rata basis.

PNTD10 A contribution towards travel: • for return travel via the most

direct, practicable route; and • where the return travel exceeds

20km Note 1: where the Supplier has no base or facility in the Service provision area, return travel will be calculated between the “start point” and “end point” closest to the Client (as agreed by ACC). Note 2: ACC does not pay for the first 20km of travel and this must be deducted from the total distance travelled. If travel includes more than one client (ACC and/or non-ACC) then invoicing is on a pro-rata basis.

$0.62 Per km

PNTD7 Remote access fee - Paid where a Service Provider is: • requested by ACC to deliver

services in an outlying area that is not the Service Provider’s usual area of residence or practice; and

• the Service Provider is required to hire rooms for the specific purpose of delivering services

Actual & Reasonable Cost (up to max $200)

Per day

PNAC Accommodation - Payable when an Assessor has been requested by ACC to conduct a clinic in an outlying area that is not the Assessor’s usual area of residence or practice and overnight accommodation is necessary. ACC will pay actual and reasonable accommodation costs of up to a maximum of $225.00 plus GST per day with prior ACC

Actual & Reasonable Cost (up to max $225)

Per night

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Service Item Code

Service Item Description Price (excl. GST)

Pricing Unit

Coordinator approval and receipts provided. Hotels – Maximum of $150.00 + GST per night Meal and Incidental Allowances – Actual and reasonable up to the following maximums $75.00 + GST per 24 hour period where overnight stay is required. No reimbursement for alcohol, including mini-bar expenses

Price Review

ACC will review pricing when, at ACC’s sole discretion, we consider a review necessary. The factors ACC may take into account during a review include, but are not limited to: • general inflation • changes in service component costs • substantial changes in the market

If ACC finds that the factors we take into account have not had a significant impact on price, the prices will remain unchanged.

If ACC provides a price increase, the supplier must agree any adjustment in writing. The price increase will take effect from a date specified by ACC.

4. RELATIONSHIP MANAGEMENT

Table 2 - Relationship Management Level ACC Supplier

Client Recovery Team / Recovery Team Member

Individual staff or operational contact

Relationship and performance management

Engagement and Performance Manager

Operational contact/ National Manager

Service management

Portfolio Team or equivalent

National Manager

5. ADDRESSES FOR NOTICES (PART 1, SCHEDULE 2)

NOTICES FOR ACC TO:

ACC Health Procurement Justice Centre (for deliveries) 19 Aitken Street Wellington 6011 P O Box 242 (for mail) Wellington 6140 Marked: “Attention: Procurement Specialist” Phone: 0800 400 503 Email: [email protected]

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NOTICES FOR SUPPLIER TO:

«Vendor_Name_Legal» «Vendor_Name_Trade» «Physical_Address_1» (for deliveries) «Physical_Address_2» «Physical_City» «Postal__Address_1» (for mail) «Postal_Address_2» «Postal_City» «Postal_Code» Marked: “Attention: «Contractual_First_Name» «Contractual_Surname», «Contractual_Position»” Phone: «Contractual_Phone» Mobile: «Alternative_Number» Email: «Contractual_Email»

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TABLE OF CONTENTS

1. PURPOSE ................................................................................................................................ 10 2. SERVICE OBJECTIVES......................................................................................................... 10 3. SERVICE COMMENCEMENT .............................................................................................. 10 4. SERVICE LOCATION OR SPECIFIC AREA (Part A clause 2) ........................................... 11 5. SERVICE REQUIREMENTS ................................................................................................. 11 6. INTERVENTIONAL PROCEDURES .................................................................................... 15 7. SERVICE SPECIFIC QUALITY REQUIREMENTS ............................................................ 16 8. SERVICE EXIT ....................................................................................................................... 19 9. EXCLUSIONS ......................................................................................................................... 19 10. LINKAGES .............................................................................................................................. 19 11. PERFORMANCE REQUIREMENTS .................................................................................... 19 12. QUALITY MEASUREMENT ................................................................................................. 20 13. REPORTING REQUIREMENTS ........................................................................................... 20 14. OPERATIONAL CONTACT .................................................................................................. 21 15. RELATIONSHIP MANAGEMENT ....................................................................................... 22 16. PAYMENT AND INVOICING ............................................................................................... 22 17. DEFINITIONS AND INTERPRETATION ............................................................................ 22 18. APPENDICES ......................................................................................................................... 24

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B. SERVICE SPECIFICATIONS FOR PAIN MANAGEMENT SERVICES

1. PURPOSE

1.1. ACC wishes to purchase Pain Management Services. The purpose of the Service is to improve clients’ outcomes and experience by reducing the impact of pain following an injury. The Service will:

1.1.1. Provide high quality, evidence-based support under a biopsychosocial framework. 1.1.2. Deliver outcomes that are tailored to each client’s individual needs, taking into account

their goals and context, and is supported by a coordinated multidisciplinary team. 1.1.3. Support clients to develop appropriate and effective self-management strategies and to

minimise over-medicalisation and unnecessary intervention. 1.1.4. Adopt a holistic approach, taking into consideration other treatment and rehabilitation

services the client may be receiving to ensure an integrated service experience. 1.1.5. Ensure that clients have clear expectations of the Service(s), the expected outcomes, and

understand the role of the service in their rehabilitation pathway.

1.2. The Service includes the following packages which will be delivered in accordance with Part B, clause 5.

1.2.1. Group education 1.2.2. Community services 1.2.3. Tertiary delivery services

2. SERVICE OBJECTIVES

2.1. ACC will measure the success of this service based on the criteria set out in Clause 1.1 above and the outcomes achieved for clients, taking into consideration:

2.1.1. Client satisfaction; 2.1.2. The time taken to achieve the outcome(s); 2.1.3. Client complexity; 2.1.4. Efficient use of resources; and 2.1.5. Sustainability of the outcome.

3. SERVICE COMMENCEMENT

3.1. Clients are eligible for this service if they meet the following criteria:

3.1.1. The Client has suffered a personal injury in terms of the AC Act for which a claim for cover has been accepted, and

3.1.2. The Client is at risk of developing persistent pain as a result of the covered injury; and 3.1.3. Screening has identified that the client has:

(a) A score of 50 or above in the short-form OREBRO or; (b) Been identified as “at-risk” based on ACCs entry criteria.

3.1.4. An ACC Clinical Advisor has approved eligibility for the service: (a) Where a Client has scored less than 50 in the short-form OREBRO, or is not

deemed “high-risk” on completion of the Rehabilitation Progress Checklist; or

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(b) For Children under the age of 18 for whom the OREBRO and Rehabilitation Progress Checklist are not applicable; and

(c) Referrals are made and prior approval is obtained as set out in clause 3.2 below.

3.2. Referral process

3.2.1. Referral for Group Education or Community services: (a) Referrals can be made by ACC , or by the client’s General Practitioner or other

registered Health Professional currently providing ACC funded services to the client.

(b) When a referral is made by General Practitioner or other Health Professional the supplier must confirm eligibility from ACC before commencing service provision.

3.2.2. Referral for Tertiary Delivery Services (a) Referral can be made by ACC, or by the General Practitioner or other registered

Health Professional currently providing ACC funded services to the client. (b) Referral to a Tertiary service may be on the recommendation of the Tertiary

Support Service where liaison with Community Services has identified a client requires clinically complex or intensive services that are not available in the community.

(c) The Community service will continue to provide support to the client until Tertiary Services begin.

(d) The two services will work together to ensure a coordinated transition for the client.

4. SERVICE LOCATION OR SPECIFIC AREA (PART A CLAUSE 2)

4.1. The Service will be provided in the areas specified in Part A, clause 2.

4.2. The Service will be provided in the Supplier’s facilities specified in Part A, clause 2 and/or in the Client’s home, workplace or other appropriate community location.

5. SERVICE REQUIREMENTS

5.1. Group Education:

5.1.1. Is a specialised, stand-alone group programme, provided through weekly workshops over a period of six to eight weeks.

5.1.2. Is for Clients who would benefit from developing the skills to self-manage their condition and who may not require treatment through Community or Tertiary Services.

5.1.3. Will be delivered using the Stanford Chronic Pain Self-Management programme format or equivalent. Further information is provided in the Operational Guidelines. (a) Approval by the ACC Account Manager is required if the Supplier wishes to use an

equivalent programme.

5.2. Community Services:

5.2.1. Provide assessment and tailored, flexible interventions to meet the needs of the Client and are delivered in either one or two-stages. (a) Stage One for Clients with less complex needs or barriers to rehabilitation, or (b) Stage Two for Clients with persistent pain concerns and complex barriers to pain

rehabilitation and who will utilise more resources than available under Stage One services.

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5.3. The following apply to both stages of Community Services:

5.3.1. The Supplier will provide an assessment and tailored rehabilitation programme to improve function, quality of life and enable the Client to participate in their usual activities. If applicable, the service may also promote a return to work in conjunction with the Vocational Rehabilitation Service.

5.3.2. The Supplier will ensure the Client has clear expectations of the purpose of the Service, the expected outcomes and how the Service contributes to their rehabilitation pathway.

5.3.3. The Services encourage self-efficacy and active self-management. The Service will demonstrate the Client’s ability to implement these strategies.

5.3.4. The support must be collaborative to ensure an integrated rehabilitation experience for the Client. The Supplier will designate one member of the team to act as the Client’s key-worker.

5.3.5. The Service Providers actively engage and work collaboratively with others involved in the Client’s rehabilitation, including the Client’s General Practitioner.

5.3.6. Up to two follow-up sessions per claim can be undertaken within six months of programme completion.

5.3.7. If the Service seeks advice or input from Tertiary Support Services, the Community Services Providers will document the discussions and any recommendations and amend the action plan as appropriate.

5.3.8. The primary method of delivery for Community Services is face-to-face. 5.3.9. The Supplier may use group sessions in Community Services where this is an appropriate

method of delivery to provide general education and learning about self-management strategies

5.3.10. A Specialist Pain Medicine Physician can be involved in a Client’s rehabilitation where there is a high level of clinical complexity. They will: (a) Complete a comprehensive assessment and provide specialist opinion to the

Multidisciplinary team; and (b) Either lead or continue to be part of the Multidisciplinary Team for the duration

of the client’s Pain Management Service; and (c) referrals in line with criteria outlined in the Operational Guidelines. (d) A standard assessment is expected to take up to 2.5 hours including

administration, notes, face to face assessment, discussion and report writing. (e) A complex assessment is expected to take more than 2.5 hours. The case

information includes extensive background information, or several conflicting options for treatment or rehabilitation, or the assessment will be undertaken in two parts whilst results of investigations are obtained.

5.4. Community Service Stage One programme will:

5.4.1. Include an assessment to determine the Client’s goals and identify any pain rehabilitation barriers and an action plan to overcome these barriers and achieve an outcome.

5.4.2. Provide tailored interventions delivered up to the resource limit as detailed in Part A, Clause 3, Table 1.

5.4.3. Be delivered by the health professionals listed in clause 7.5. Medical input is not mandatory however medical oversight is required.

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5.5. Community Service Stage Two delivers a rehabilitation programme that expands on what was delivered in Stage One by allowing Service Providers to request additional resources where those available in Stage One will not be sufficient. In addition to the services provided in Stage One, Stage Two will include:

5.5.1. A multidisciplinary assessment and review that revises the action plan completed in Stage One. The revised plan will detail why additional resources are required to achieve the outcome(s) stated on the action plan.

5.5.2. A tailored intervention on prior approval from ACC. 5.5.3. Early identification and robust rehabilitation planning is required to address any new or

emerging rehabilitation barriers. 5.5.4. Delivery by the health professionals listed in clause 7.5. Medical involvement (face to

face) is mandatory in Community Services Stage Two. 5.5.5. Optimisation of a Client’s understanding of, and adherence to, prescribed medication in

order to optimise the effectiveness of medication treatment. 5.5.6. Application to ACC for a repeat Community Service can be made in accordance with the

criteria in the Operational Guidelines for this Service

5.6. Tertiary Services

5.6.1. Tertiary Services comprises of three components; (a) Tertiary Delivery Service Outpatient Programme, (b) Tertiary Delivery Service Residential Programme and (c) Tertiary Support Service.

5.6.2. The primary method of delivery for Tertiary Services is face-to-face. 5.6.3. The Supplier may use group sessions in Tertiary Service delivery where this is an

appropriate method of delivery to provide general education and learning about self-management strategies.

5.7. Tertiary Delivery Services (Outpatient and Residential) will provide clinically complex or intensive multidisciplinary services to support Clients with long-standing persistent pain and/or significant pain-related disability. The services provide support that

5.7.1. Promotes a return to independence, focussing on improved quality of life and function and, if applicable, prepares the client for a return to work or greater independence.

5.7.2. Encourages self-efficacy and active self-management. The service will demonstrate the client’s ability to implement these strategies.

5.7.3. Includes a comprehensive multidisciplinary assessment to determine the client’s goals and identifies any barriers. An action plan with specific goals to overcome these barriers and achieve an outcome is developed in conjunction with the client. A copy of this plan provided to ACC within ten working days of the initial assessment.

5.7.4. If the assessment determines the client’s rehabilitation needs are better met by the Community Services, the Supplier may refer on to a Community Supplier with their assessment report and rehabilitation recommendations or contact ACC to arrange other services for the client.

5.7.5. Is delivered by the health professionals listed in clause 7.5. One member of the multidisciplinary team will be designated as the client’s key worker.

5.7.6. Actively engages and works collaboratively with others involved in the client’s rehabilitation, including the clients General Practitioner.

5.7.7. Optimises clients understanding of, and adherence to, prescribed medication in order to optimise the effectiveness of medication treatment.

5.7.8. For those clients who will not achieve the agreed outcomes within the approved timeframe indicated on the initial action plan, the Supplier will complete an exception report and

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updated action plan as soon as they have sufficient evidence to determine the outcome will not be met, or at least two weeks before the end of the programme whichever is sooner.

5.7.9. Up to two follow up sessions can be undertaken within six months of programme completion.

5.8. Tertiary Delivery Service – Residential Programme.

5.8.1. In addition to the provisions of clauses 5.6 and 5.7, the interdisciplinary inpatient/residential programme can be utilised to modify the client’s response to pain, rather than removing the pain stimulus, by assisting the client to manage their pain and achieve independent functioning both at home and work through:

5.8.2. Using Multimodal activity, behavioural intervention, education and vocational rehabilitation,

5.8.3. Adopting a self-management approach in the management of pain-related disability; 5.8.4. Enhancing the level of independence and participation in usual activities such as work and

or home tasks; and 5.8.5. Communicating and liaising with relevant key stakeholders to provide a safe integrated

seamless service, (e.g. other treatment providers, family and ACC), and to support Client’s reintegration and active participation into their community.

5.8.6. The Residential Programme is a three-week residential programme which will provide information and instruction individually and in groups for a minimum of five hours per day, Monday to Friday, for three weeks and will include, but is not limited to, the following components: (a) Preparation prior to commencement, (b) Interdisciplinary clinical assessment and review to determine the timetable and

content of programme, (c) Psychosocial and education, (d) Activities and exercises, (e) Vocational rehabilitation preparation, (f) Individual client goals, (g) Community reintegration planning, (h) Case conference.

5.8.7. Achieved outcomes reflect improvement of the Client’s: (a) Emotional adjustment (b) Functional ability and capacity (c) Knowledge of their injury and neurophysiology (d) Strategies for pain and self-management

5.8.8. The client’s accommodation, food and transport are included in the programme if the client lives outside the Supplier’s region

5.8.9. The accommodation provided by the Supplier will be of good standard, ensuring the client comfort with all standard services provided. If any additional accommodation is required, the Supplier will contact ACC to discuss alternative arrangements.

5.9. Tertiary Support Service provides advice, clinical leadership and support for Community Services by acting as a liaison service. The service is delivered via telephone, email or case conference where appropriate and includes:

5.9.1. Receiving and responding to email or phone requests from Community Service Providers with advice relevant to the clinical situation of the client

5.9.2. Provision of support by attending a case conference via telephone or in person to provide advice and input into the clinical discussion

5.9.3. Review and provision of recommendations to rationalise the number of interventions if appropriate.

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5.9.4. Recommendation to ACC, in consultation with the Community Service Providers, that a client currently receiving Community Services be referred to the Tertiary Service for more complex or clinically intensive services.

5.9.5. Completion of follow up/liaison with a client and Community Provider when the client has been discharged from the Tertiary Service into a Community Service for on-going intervention.

5.10. Family/whanau may be included in treatment sessions.

5.11. Service Providers must not work in isolation with different components of the service being brought together by a Key Worker. Service Providers will work as a collaborative, multidisciplinary team with shared decision-making.

5.12. The Multidisciplinary Team must deliver clear and consistent communication to all parties including the client, ACC, and other health professionals involved in the client’s rehabilitation.

5.13. The Supplier will determine the appropriate service mix and remuneration for Service Providers up to the specified resource limit for each stage as detailed in Part A, clause 3.

5.14. Telehealth

5.14.1. If a risk assessment is undertaken and it is deemed appropriate, telehealth may be utilised to: (a) Complete initial consultation and/or review by the medical practitioner or

psychologist. (b) Complete a medication management assessment by a Pharmacist.

5.14.2. A member of the pain management Multidisciplinary Team or client’s General Practice team must be physically present with the client during any telehealth consultation or review.

5.14.3. Service Providers will comply with the relevant New Zealand guidelines, regulations and standards for telehealth.

5.15. Incidentals such as pool entry fees and gym membership – applicable to Community Service Stage One, Community Service Stage Two and Tertiary Delivery Service – Outpatient programme

5.15.1. May be included if they are: (a) Required to allow the client to participate in their pain rehabilitation program, and (b) Time limited to the duration of the service.

6. INTERVENTIONAL PROCEDURES

6.1. Interventional procedures that are necessary and appropriate for a client’s Community Services Stage One or Tertiary Delivery Services pain management programme are accessed via the Clinical Services Contract and High Tech Imaging Contract, in accordance with the Operational Guidelines for these services when the interventional procedure is:

6.1.1. directly related to the injury covered by ACC; and 6.1.2. for diagnostics and early intervention

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6.2. Select interventional procedures that are necessary and appropriate for a client’s pain management program can be delivered as part of a multidisciplinary programme. These are accessed via the Pain Management Service; Community Services Stage Two and Tertiary Delivery Services in accordance with Appendix One and the Operational Guidelines for this service when the interventional procedure is:

6.2.1. directly related to the injury covered by ACC; and 6.2.2. for persistent pain.

6.3. If neuromodulation is approved, it must be undertaken in line with the Guidelines for Neuromodulation Treatment with Spinal Cord Stimulators for Pain Management. Neuromodulation is only available under Auckland District Health Board and Canterbury District Health Board Tertiary Delivery Services.

6.4. Overall clinical responsibility and management of a client remains with the Pain Management Service Supplier when a client requires an interventional procedure in accordance with Part B Clause 6.1, 6.2 and 6.3.

6.4.1. Interventional procedure management includes liaising and including the Interventional Proceduralist in the Pain Management Service Multidisciplinary Team when a client requires an assessment for an interventional procedure as part of their pain management program.

6.4.2. Interventional procedure management coordination follow up is used by the Supplier when a repeat procedure may be required. It is expected repeat procedures will occur no less than 12 months following the first procedure. This includes identifying whether a repeat procedure is necessary and appropriate, or if a review by the Pain Management Service Multidisciplinary Team is required, and making this referral.

7. SERVICE SPECIFIC QUALITY REQUIREMENTS

7.1. In addition to the requirements specified in this Contract, the following requirements will be met:

7.1.1. Operational Guidelines (a) Services will be delivered in in accordance with the Operational Guidelines. If

there is a conflict between the Operational Guidelines and this Contract, the provisions of this Contract take precedence.

7.2. Accepting referrals

7.2.1. The Supplier must accept a referral within the timeframes set out in Table 3 or, if the Supplier considers the referral is inadequate, the Supplier must contact ACC immediately to discuss.

7.3. Service timeframes

7.3.1. The Supplier will provide the Services in accordance with the following timeframes:

Table 3 – Service Timeframes Community Services Tertiary Service

Referral acceptance Within two working days Within five working days

Initial contact with client

Within one working day of referral acceptance

Initial Assessment Within 10 working days from initial contact

Within 20 working days from initial contact

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Community Services Tertiary Service

Action plan submitted to ACC

Within five working days from initial assessment

Within 10 working days from initial assessment

Request to transition to Community Services – Stage Two

As soon as the Supplier has sufficient evidence to determine additional resources will be required or at least two weeks before the end of the programme whichever is sooner

Not applicable

Programme review update

At programme mid-point or as agreed with ACC

Completion report Within 10 working days of programme completion

Within 20 working days of program completion

Exception report As soon as the Supplier has sufficient evidence to determine the outcome will not be met, or at least two weeks before the end of the programme whichever is sooner

Did Not Attend Notification

Within 24 hours

Tertiary Service Support – Response to request from Community Services

Not applicable Within five working days

7.4. Client Report Requirements

7.4.1. Reports will be completed in line with the Guidelines for Reporting as detailed in the Operational Guidelines for this Service, and include the following documents: (a) Pain Management Service Referral (ACC initiated) (b) Provider Referral for Pain Management Service (c) Pain Management Plan, Review Update and Completion Report (d) Interventional Pain Management Assessment, Report and Treatment Plan.

7.4.2. If reports do not meet quality requirements, reports will be resubmitted with amendments within two days of request by ACC.

7.5. Qualifications and experience

7.5.1. Suppliers will maintain, at a minimum a core Multidisciplinary Team as detailed in Table 4 – Core Multidisciplinary Team. It is the Supplier’s responsibility to ensure that Service Providers are qualified as detailed by their professional registration body. Refer to Appendix 2.

Table 4 – Core Multidisciplinary Team Community Services Tertiary Services Medical Practitioner Occupational Therapist Physiotherapist Psychologist

Specialist Pain Medicine Physician Occupational Therapist Physiotherapist Psychologist Registered Nurse

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7.5.2. In addition to the core team listed in Table 4 the Multidisciplinary Team may also include the professions listed in Table 5 – Extended Multidisciplinary Team below.

Table 5 – Extended Multidisciplinary Team

Community Services Tertiary Services

Chiropractor Counsellor Psychotherapist Dietician Osteopath Pharmacist Social Worker Specialist Pain Medicine Physician Registered Nurse

Chiropractor Counsellor Psychotherapist Dietician Osteopath Pharmacist Social Worker Medical Practitioner

7.5.3. Professional Qualification and Membership requirements for Service Providers are set out

in Appendix Two. 7.5.4. All services must be led by one of the core Multidisciplinary Team set out in Table 4 above. 7.5.5. Medical Practitioners must be vocationally registered in one of the following:

(a) Pain medicine (b) Anaesthesia (c) Interventional Radiology (d) Musculoskeletal medicine (e) Occupational medicine (f) Paediatrics (g) Psychiatry (h) Rehabilitation medicine (i) Rheumatology (Internal Medicine).

7.5.6. Under exceptional circumstances, ACC at their sole discretion may approve the Supplier to use a medical practitioner without a vocational registration as set out in 6.5.5 where there is adequate evidence that the service provider has the necessary expertise.

7.5.7. The Supplier must ensure that service providers undertake annual professional development related to pain management.

7.5.8. Written approval must be obtained from ACC prior to any engagement of Student Clinical Psychologists in providing Services. Refer to the Operational Guidelines.

7.5.9. The Supplier will notify ACC within 2 business days of becoming aware of any current or future change in circumstances that prevents you from meeting the core requirements of the Multidisciplinary Team for either the Community or Tertiary service, in each Service Location specified in Part A, clause 2. (E.g. loss of personnel from core Multidisciplinary Team)

7.6. Staff experience

7.6.1. The Supplier must maintain a senior clinical team who each have two years’ experience predominately in pain management in each geographic region for which they hold the contract (refer Part A, clause 2). A senior clinical team will at a minimum include a medical practitioner, physiotherapist, occupational therapist and psychologist.

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7.6.2. Staff members who have less than two years fulltime work equivalent in pain management must receive supervision from a health professional from the same professional discipline and who has more than two years’ experience predominately in pain management.

7.6.3. Supervision may be provided by a supervisor based in a different geographical region.

8. SERVICE EXIT

8.1. This Service is complete for a Client when:

8.1.1. The Client has achieved their outcome objective within specified timeframes, or 8.1.2. Where there is agreement between ACC and Supplier that the Client will exit the Service,

or 8.1.3. When ACC withdraws the referral for any reason.

9. EXCLUSIONS

9.1. The following Services are not purchased under this Service Schedule but may be purchased under other Service Schedules:

9.1.1. Vocational Rehabilitation Services (VRS); 9.1.2. Vocational Medical Services; 9.1.3. Medical Case Reviews; 9.1.4. Training for Independence Services; 9.1.5. Psychological Services; 9.1.6. High Tech Imaging; 9.1.7. Clinical Services.

9.2. ACC reserves the right, to appoint additional Suppliers, during the life of the Contract, in regions where additional capacity is required. ACC will determine the most appropriate process for appointing additional Suppliers based on the specific service.

10. LINKAGES

10.1. The Supplier must actively engage and work collaboratively with others involved in the client’s rehabilitation; including the clients General Practice team

10.2. The Supplier will also maintain linkages with other supporting services such as Community Alcohol and Drug programmes, Vocational Rehabilitation Services, Training for Independence, Psychological Services and Integrated Home and Community Support Services.

11. PERFORMANCE REQUIREMENTS

11.1. The Supplier’s performance against the key Service Objectives in Clause 2 will be measured as shown in Table 6 – Performance Measurement.

Table 6 – Performance Measurement Objective Performance measure Data Source

1. Clients access services in a timely manner

Percentage of referrals accepted within service timeframe

Supplier

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Objective Performance measure Data Source

Percentage of clients contacted within service timeframes Percentage of action plans submitted within service timeframes Number of referrals declined Number of programmes put on hold

2. Clients are satisfied with the service they receive

Percentage of clients satisfied with the service Supplier

3. Resource use Cost per claim ACC 4. Duration of service Number of days from service commencement to

service completion ACC

5. Electronic Persistent Pain Outcome Collaboration (ePPOC)

The Supplier will participate in the EPPOC benchmarking system in accordance with that organisations requirements

ePPOC ACC

The Supplier will participate in a joint quality forum (s) with ACC to discuss the results with the intention of focussing on value based health services

12. QUALITY MEASUREMENT

12.1. Independent Reporting - Electronic Persistent Pain Outcome Collaboration (ePPOC)

12.1.1. The Supplier will participate in the Electronic Persistent Pain Outcome Collaboration reporting and benchmarking system in accordance with ePPOC’s requirements.

12.1.2. The Supplier will participate in joint quality forum(s) with ACC to discuss the results with the intention of focussing on continuous service improvement.

12.1.3. The Supplier agrees to provide written permission to ePPOC to identify the Supplier’s name in ACC’s ePPOC funders report.

Table 7 – Quality Management Objective Quality measure Data Source

1. All Clients discharged from the Service have an improvement in their understanding of pain, improved function, quality of life and participation in work/ usual activities.

Clinical measures related to pain interference, depression, anxiety and stress, self efficacy and catastrophising

ePPOC

Change in work status (if appropriate)

2. Claim complexity Case mix adjusted claim complexity ePPOC

13. REPORTING REQUIREMENTS

13.1. The Supplier agrees to provide an Annual Report to ACC which includes, but is not limited to the following information and is in accordance with Table 8 – Reporting Requirements:

13.1.1. Service Timeframe Reporting;

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13.1.2. ePPOC Report summary 13.1.3. Customer Satisfaction; 13.1.4. Staff Qualifications and Experience; 13.1.5. Health and Safety 13.1.6. Cultural Responsiveness

Table 8 – Reporting Requirements Information When Responsibility

Service Timeframe Reporting – a summary of Objective 1 in Table 6 (clause 10.1) above, provided when requested and at least as part of the annual report

Annual report of the services provided in the financial year of 01 July – 30 June. Due within 10 Business Days from 01 July each year

Supplier

ePPOC Reports summary - evaluation of Client outcomes. For example, in terms of changes in function, cost, length of service and participation based on the services ePPOC reports

Supplier

Customer Satisfaction: • % clients offered the satisfaction survey • % clients completed survey • Overall satisfaction levels • Any points of interest or learning

Supplier

Staff Experience and Qualifications • Number of providers in each scope of practice,

considering the highest qualifications held • Number of years work experience in Pain

Management • The staff mix by health professionals (scopes of

practice) involved in the MDT delivery of each service stage

Supplier

Health and Safety reporting - issues and resolutions Supplier

Cultural Responsiveness - demonstrate how you have supported your Service Providers in the provision of culturally responsive services, including cultivating appropriate organisational and community linkages.

Supplier

14. OPERATIONAL CONTACT

14.1. During the Term of this Service Schedule the Supplier will nominate a person (as specified in Part A, Clause 5 Quick Reference Information) to be the main contact for ACC who will:

14.1.1. Have primary responsibility for relationships with ACC and the operation of this Service on a day to day basis;

14.1.2. Be proactive in informing ACC of issues with provision of Services as outlined; 14.1.3. Raise issues and suggest solutions regarding this Service; 14.1.4. Ensure that the Service is operated in accordance with this Service Schedule; 14.1.5. Represent the Supplier in discussions on performance; and 14.1.6. Ensure that ACC is advised promptly when the person’s contact details change.

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15. RELATIONSHIP MANAGEMENT

15.1. To ensure the continuing effective operation of the service, formal working relationships are to be maintained as defined in Part A, clause 4.

16. PAYMENT AND INVOICING

16.1. When invoicing the Supplier must use the service item codes as noted in the Billing and Invoicing section of the Operational Guideline

16.2. Maximum Funding Limit*

16.2.1. The value of all Services delivered to a Client must not exceed the maximum funding limit stipulated in Part A, Table 1 – Service Stages and Prices (GST exclusive) plus the non-attendance fees and any travel payable.

16.2.2. The Supplier is responsible for ensuring that the maximum funding limit is not exceeded and ACC will not pay for any Services in excess of the maximum funding limit.

* It is expected the Supplier see the maximum funding limit (capped price) as the top end rather than a target.

16.3. Payment for Did Not Attend by the Client

16.3.1. ACC will pay two non-attendance fees per Client where the following requirements have been met: (a) A Pain Management Service Did Not Attend advice (phone, email, letter, report)

has been sent to ACC within one Business Day of the non-attendance with an explanation of why the Client failed to attend and any actions taken by the Supplier to ensure that the Client attended the appointment; and

(b) One or less non-attendances fee has already been paid for that Client. 16.3.2. Where the Client meets the above criteria ACC will confirm funding within two Business

Days of receipt of the Did Not Attend advice. 16.3.3. Subject to the expectations described in the Operational Guidelines the Supplier may

charge the Client for non-attendance at an agreed appointment.

17. DEFINITIONS AND INTERPRETATION

“ACC” means the person from time to time engaged by ACC for the Client for the purposes of the AC Act or the person who from time to time is involved in relation to the Client’s entitlements and may also include other authorised ACC personnel. “Biopsychosocial” model proposes that biological, psychological and social factors all play a significant role in human responses to illness or disease. “ePPOC” is the Electronic Persistent Pain Outcome Collaboration, an outcome benchmarking service for Australasia.

“Interventional Procedure Management (IPM)” refers to the activities required by the multidisciplinary team to manage and coordinate with the client and other health practitioners when an interventional pain procedure is appropriate and necessary component of a clients pain rehabilitation programme

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“Multidisciplinary Team” means a team comprising a range of health professionals, working together to deliver coordinated, comprehensive rehabilitation to achieve shared goals. “Operational Guidelines” is the document produced by ACC from time-to-time to reflect the processes and procedures that should be followed in support of this Service. “Stanford Chronic Pain Self-Management Programme” is a licenced programme from the Stanford School of Medicine that supports participants to gain self-confidence in their ability to control their symptoms and how their health problems affect their lives. “Rehabilitation Progress Checklist” or “RPC” a questionnaire used by ACC to identify pain-related disability and support decisions on referral to pain management services. “General Practice Team” is the healthcare professionals within the General Practice where a Client is enrolled as a patient. “OREBRO” refers to the short form of the Örebro Musculoskeletal Pain Screening Questionnaire. Refer to the Operational Guideline for a copy of this Questionnaire.

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18. APPENDICES

18.1. Appendix One – Interventional Procedures and Neuromodulation

Procedure Codes Service Item Code

Service Description Price (Excl. GST)

Pricing unit

Approval requirements

IN80 Unguided Steroid injection (excluding spinal) and/or Local Anaesthetic (Enthesis, Tendon, Peripheral Nerve, Joint, Bursa)

$56.65 per procedure

One pre-approved, 2nd & subsequent require an ARTP

IN81 Ultrasound Guided Steroid Injection (excluding spinal) and/or Local Anaesthetic (Enthesis, Tendon, Peripheral Nerve, Joint, Bursa)

$443.92 per procedure

IN82 X-ray/Fluoroscopy Guided Steroid Injection (excluding spinal) and/or Local Anaesthetic (Enthesis, Tendon, Peripheral Nerve, Joint, Bursa)

$443.92 per procedure

IN83 CT Guided Steroid Injection (excluding spinal) and/or Local Anaesthetic (Enthesis, Tendon, Peripheral Nerve, Joint, Bursa)

$432.82 per procedure

IN84 Spinal epidural injections with imaging, with or without Local Anaesthetic (interlaminar route, caudal sacral route, transforaminal route)

$916.32 per procedure

IN85 Diagnostic Medial Branch Block (cervical, lumbar, 3rd occipital)

$1,016.16 per procedure

Pre-approval required via ARTP

IN86 Thermal Radiofrequency Neurotomy (cervical, lumbar, 3rd occipital)

$5,657.20 per procedure

IN60 Intravenous infusion of Bisphosphonates

$610.38 per procedure

INEC Interventional Pain Exceptional Procedures

Actual & reasonable cost

Per procedure

NEUROMODULATION (Auckland District Health Board & Canterbury District Health Board ONLY) PNS100 Stage 1 Implantation of Trial Lead Actual & reasonable

cost Per Procedure

PNS101 Trial Lead (Implant) Actual & reasonable cost

Per item

PNS102 Removal of Trial SCS Lead (If trial unsuccessful) Actual & reasonable cost

Per Procedure

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NEUROMODULATION (Auckland District Health Board & Canterbury District Health Board ONLY) PNS103 Stage 2 Implantation of Spinal Cord Stimulator

(SCS) Actual & reasonable cost

Per Procedure

PNS104 Spinal Cord Stimulator (Implant) Actual & reasonable cost

Per item

PNS105 Change of Battery Actual & reasonable cost

Per Procedure

PNS106 Battery (Implant) Actual & reasonable cost

Per item

PNS107 Revision or change of Spinal Cord Stimulator (SCS)

Actual & reasonable cost

Per Procedure

PNS108 Replacement Stimulator (Implant) Actual & reasonable cost

Per item

PNS109 Revision or change of lead Actual & reasonable cost

Per Procedure

PNS110 Replacement lead (Implant) Actual & reasonable cost

Per Item

PNS111 Manipulation of Spinal Cord Stimulator Actual & reasonable cost

Per Procedure

PNS120 Intrathecal Pump Insertion Actual & reasonable cost

Per Procedure

PNS121 Intrathecal Pump (Implant) Actual & reasonable cost

Per Item

PNS122 Intrathecal Pump Refill Actual & reasonable cost

Per Procedure

PNS123 Intrathecal Pump Revision/Replacement Actual & reasonable cost

Per Item

18.2. Appendix Two – Professional Qualification and Membership requirements for Service Providers

Profession Qualifications Registration APC Membership Chiropractor Bachelor of Chiropractic

from NZ College of Chiropractic; or (if from Australia) Hold full registration with the Chiropractic Board of Australia; or (if from overseas) Graduated from an institution with accreditation status as recognised by a member body of the Council on Chiropractic Education International and passed an

NZ Chiropractic Association

Required

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Profession Qualifications Registration APC Membership examination set by NZ Chiropractic Board.

Counsellor Diploma, Bachelor, Masters or Post Graduate Qualification in Counselling.

NZ Association of Counsellors

Required

Dietician Postgraduate Diploma in Dietetics; or Master of Dietetics; or Master of Science (Nutrition and dietetics); or Equivalent qualification and pass in a Board examination or any other assessment set by the Board; or (if from Australia) Hold full accredited practising dietician status with Dieticians Association of Australia; or (if from overseas) Have completed undergraduate and/or postgraduate nutrition and dietetic training of at least four years; and are registered or credentialed as a dietician in own country; and have practised as a dietician for a minimum of one year since graduation; and have practised as a dietician within the last 3 years.

NZ Dieticians Board

Required

Occupational Therapist

Bachelor of Health Science (OT) AUT University Bachelor of Occupational Therapy Otago Polytech. (if from overseas) OT board will approve overseas qualifications where it meets OT Board criteria

Occupational Therapy Board of NZ

Required

Osteopath Master of Osteopathy from UNITEC; or (if from overseas) Passed OCNZ qualifications assessment process / registered with equivalent Australian Registration Authority.

Osteopathic Council NZ

Required

Pharmacist Bachelor of Pharmacy (BPharm) from either the School of Pharmacy at the University of Auckland or the School of Pharmacy at

Pharmacy Council of NZ

Required

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Profession Qualifications Registration APC Membership the University of Otago or equivalent pharmacy qualification

Physiotherapist Bachelor of Health Science (Physiotherapy) from AUT; or Bachelor of Physiotherapy from University of Otago; or Bachelor of Physiotherapy with Honours at University of Otago; or (if from overseas) 4yr full time undergraduate physiotherapy degree programme (sufficiently similar to NZ programme); or 3yr full time undergraduate physiotherapy degree programme with minimum 1yr fully registered, supervised physiotherapy experience or evidence of successful completion of university level physiotherapy qualification (i.e. Graduate Diploma, Postgraduate Diploma, Masters); or Diploma of Physiotherapy (non-University based) with evidence of successful completion of university level physiotherapy qualification (i.e. Graduate Diploma, bachelor Degree, Postgraduate Diploma, Masters); or Graduate entry level physiotherapy qualification with a minimum 1yr full time, supervised physiotherapy experience plus completion of competence examinations at a NZ School of Physiotherapy; or (if from Australia) Hold full registration and entitled to practise physiotherapy in any Australian state or territory.

Physiotherapy Board NZ

Required

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Profession Qualifications Registration APC Membership Psychologist Scope of practice: • Counselling

Psychologist • Clinical

Psychologist • Educational

Psychologist

Has a qualification which meets at least level 8 (post-graduate) of an NZQA recognised course of study and its equivalents, which includes in its content: assessment, classification and formulation; abnormal psychology; skills in two or more therapeutic intervention; human development and knowledge and skills in the use of psychometric tools; and has a minimum of two years full-time post-graduate experience working in mental health (not including clinical placements and internships) If a service provider does not have the required full experience specified, the Supplier may apply for them to be approved as a Provision Service Provider if they meet the following requirements: Must be able to demonstrate the Service Provider qualification requirement; and must provide details of on the job training to gain or update the service provider’s experience working directly with clients with persistent pain. Supervision Requirements – Provisional Providers: Discussion of all cases with the supervisor prior to and following the assessment; engagement in fortnightly one-on-one supervision; maintenance of a supervision log which outlines the cases discussed and provides a summary of issues and recommendations for each case; have all reports read and signed by the supervisor; and a final supervision report from the supervisor will be required by ACC once the criteria to work as a Named

NZ Psychologists Board

Required Professional association membership of at least one of the following: • NZ

Psychological Society

• NZ College of Clinical Psychologist

• New Zealand Pain Society

or An International professional body acceptable to ACC

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Profession Qualifications Registration APC Membership Service Provider have been met. This supervision report and supervision log must be received by ACC within 36 months of approval of provisional status.

Psychotherapist Diploma, Bachelor, Masters or Post Graduate Qualification in Psychotherapy

Psychotherapist Board of Aotearoa/ New Zealand

Required New Zealand Association of Child and Adolescent Psychotherapists (Incorporated), and/or New Zealand Association of Psychotherapists

Registered Nurse

A bachelor’s degree in nursing approved by the Nursing Council of New Zealand; or A graduate nursing qualification at Level 7 on the New Zealand Qualifications Framework approved by the Nursing Council of New Zealand; or A postgraduate nursing qualification at Level 8 on the New Zealand Qualifications Framework approved by the Nursing Council of New Zealand; and a pass in an assessment of Nursing Council Competencies for Registered Nurses by an approved provider; and a pass in an Examination for Registered Nurses set by the Nursing Council of New Zealand.

Nursing Council of NZ

Required

Social Worker Bachelor of Social Work Masters in Applied Social Work Bachelor of Applied Social Work Bachelor of Bicultural Social Work Bachelor of Social Practice Poutuarongo Toiora Whanau.

ANZASW; or Soc Work Reg Board of Aotearoa/NZ

Required Social Workers Registration Board of Aotearoa / New Zealand; or

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Profession Qualifications Registration APC Membership Aotearoa New Zealand Association of Social Workers Incorporated

Medical Practitioner - Vocationally Registered in Specialist Pain Medicine Physician

Fellowship of the Faculty of Pain Medicine of the Australian and New Zealand College of Anaesthetists Faculty of Pain Medicine (FFPMANZCA); or An international postgraduate medical qualification in pain medicine, where the combination of qualifications, training and experience is assessed by the board of the Faculty against the standard of the FFPMANZCA.

Required

Anaesthesia Fellowship of the Australian and New Zealand College of Anaesthetists (FANZCA); or An international postgraduate medical qualification in anaesthesia, where the combination of qualifications, training and experience is assessed by Council against the standard of the FANZCA.

Required

Internal Radiology

Fellowship of the Royal Australian and New Zealand College of Radiologists (FRANZCR); or An international postgraduate medical qualification in diagnostic and interventional radiology, where the combination of qualifications, training and experience will be assessed against the standard of FRANZCR.

Required

Musculoskeletal Membership of the New Zealand Association of Musculoskeletal Medicine (MNZAMM); or An international postgraduate medical qualification in musculoskeletal medicine,

Required

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Profession Qualifications Registration APC Membership where the combination of qualifications, training and experience will then be assessed against the standard of the MNZAMM.

Occupational Medicine

Fellowship of the Faculty of Occupational and Environmental Medicine (FAFOEM); or An international postgraduate medical qualification in occupational and environmental medicine, where the combination of qualifications, training and experience will then be assessed against the standard of the FAFOEM.

Required

Paediatrics Fellowship of the Royal Australasian College of Physicians (FRACP) in paediatrics; or An international postgraduate medical qualification in paediatrics, where the combination of qualifications, training and experience is assessed against the standard of the FRACP in paediatrics.

Required

Palliative Medicine

Fellowship of the Australasian Chapter of Palliative Medicine (FAChPM); or an international postgraduate medical qualification in palliative medicine, where your combination of qualifications, training and experience is assessed against the standard of the FAChPM.

Required

Psychiatry An international postgraduate medical qualification in psychiatry, where the combination of qualifications, training and experience will be assessed against the standard of the FRANZCP.

Required Fellowship of the Royal Australian and New Zealand College of Psychiatrists (FRANZCP); or An international postgraduate medical qualification in

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Profession Qualifications Registration APC Membership psychiatry, where the combination of qualifications, training and experience will be assessed against the standard of the FRANZCP.

Rehabilitation Medicine

Fellowship of the Australasian Faculty of Rehabilitation Medicine (FAFRM); or An international postgraduate medical qualification in rehabilitation medicine, where the combination of qualifications, training and experience is assessed against the standard of the FAFRM.

Required

Rheumatology (Internal medicine)

Fellowship of the Royal Australasian College of Physicians (FRACP); or An international postgraduate medical qualification in internal medicine, where the combination of qualifications, training and experience will be assessed against the standard of the FRACP.

Required