Service Level Agreement - Rutgers University...Services 848-932-4805 [email protected] Jack...
Transcript of Service Level Agreement - Rutgers University...Services 848-932-4805 [email protected] Jack...
Transportation Services - New Brunswick
ServiceLevelAgreement
July 1, 2019
DEPARTMENT OF TRANSPORTATION SERVICES (NB/RBHS REGIONAL) SERVICE LEVEL AGREEMENT
TABLE OF CONTENTS
1.0 Service Level Agreement Overview 1
2.0 Description of Services 1
3.0 Service Costs 2
4.0 Service Provider Responsibilities 3
5.0 Problem Management 3
6.0 Key Performance Indicators and Metrics 3
7.0 Periodic Review Process 4
8.0 Out of Scope Services 4
Exhibit A - Maps
Exhibit B - Schedule
DEPARTMENT OF TRANSPORTATION SERVICES (NB/RBHS REGIONAL) SERVICE LEVEL AGREEMENT
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1.0 SERVICE LEVEL AGREEMENT OVERVIEW
This Service Level Agreement (SLA) is intended to identify the basic services, and any agreed upon optional services provided by the Department of Transportation Services (DOTs).
This SLA covers the period from July 1, 2019 to June 30, 2020 and will be reviewed and revised at the end of this period.
2.0 DESCRIPTION OF SERVICES
The Rutgers University New Brunswick/Piscataway Campus Bus/Shuttle Service uses lift-equipped accessible buses on various routes to provide reliable and safe transportation within or between the College Avenue, Busch, Livingston, Cook & Douglass Campuses. Accessible bus service is available to all members of the Rutgers University community.
Detailed information can be located at https://ipo.rutgers.edu/dots/buses-shuttle
Bus Route Descriptions & Schedules
New Brunswick/Piscataway Campus Bus Route Descriptions (Exhibit A provides the details of each route):
• Route A: (https://ipo.rutgers.edu/files/arouteonlinedescription2017-18pdf)College Avenue & Busch Campuses (Stadium area first serviced in Busch Campus) • Route B: (https://ipo.rutgers.edu/files/brouteonlinedescription2017-18pdf)Livingston & Busch Campuses • Route C: (https://ipo.rutgers.edu/files/crouteonlinedescriptionfall2012pdf)Busch Commuter Shuttle • Route EE: (https://ipo.rutgers.edu/files/eerouteonlinedescriptionfall2012pdf)College Avenue, Douglass & Cook Campuses; via Downtown New Brunswick/George Street • Route F: (https://ipo.rutgers.edu/files/frouteonlinedescripstartingfall2012pdf)College Avenue, Douglass & Cook Campuses; via Route 18. • Route H: (https://ipo.rutgers.edu/files/hrouteonlinedescription2017-18pdf)College Avenue & Busch Campuses (Stadium last area serviced in Busch Campus) • Route LX: (https://ipo.rutgers.edu/files/lxrouteonlinedescription2017-18pdf)College Avenue & Livingston Campuses • Route REXL: (https://ipo.rutgers.edu/files/rexlrouteonlinedescriptionfall2012pdf)Douglass & Livingston Campuses • Route REXB: (https://ipo.rutgers.edu/files/rexbrouteonlinedescriptionfall2012pdf)Douglass & Busch Campuses • Route Weekend 1: (https://ipo.rutgers.edu/files/weekend1onlinedescriptionfall2012pdf)College Avenue, Busch, Livingston, Cook/Douglass Campuses • Route Weekend 2: (https://ipo.rutgers.edu/files/weekend2onlinedescriptionfall2012pdf)
DEPARTMENT OF TRANSPORTATION SERVICES (NB/RBHS REGIONAL) SERVICE LEVEL AGREEMENT
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College Avenue, Cook/Douglass, Livingston, Busch Campuses • Route All Campus: (https://ipo.rutgers.edu/files/allcampusesonlinedescriptionfall2012pdf)College Avenue, Busch, Livingston, Cook/Douglass Campuses
New Brunswick/Piscataway Campus Bus Schedules (Exhibit B provides the details of each route):
The Official Rutgers University App - Transloc
Rutgers University uses Transloc as its mobile app for various platforms and devices that can be used to connect to the university from anywhere. The app delineates in real time bus arrivals. More information can be found at http://oss.rutgers.edu/mobile/.
The Cook/Douglas Library Shuttle
The Cook/Douglass Library Shuttle services the Cook/Douglass Campuses only, looping to and from the Mabel Smith Douglass Library, the various Academic Departments-Buildings and the Residence Halls. All Campus Bus stops are also serviced.
It is in service Sunday through Thursday during the Fall & Spring Semesters; from 10:00 PM until 2:00 AM. There is no service Friday and Saturday nights.
The shuttle does not operate during Thanksgiving Holiday Period, Christmas-New Years’ Holiday Period, Winter Break, Spring Break, Summer Break-Session.
The Knight Mover: 732-932-RIDE (7433)
The Knight Mover provides transportation within or between all of the Rutgers University New Brunswick & Piscataway Campuses after the Intercampus Transit System ceases to operate for the night. This service is open only to Rutgers University affiliated persons (Faculty, Staff and Students). Individuals must show valid university ID to the driver in order to board the Knight Mover shuttle. Service can be accessed by calling the Knight Mover telephone number.
During the Fall and Spring Semesters: The Knight Mover Service operates from 3:00 AM until 6:00 AM Monday through Thursday morning. New requests are not taken after 5:45 AM in order to be able to complete any pending requests before 6:00 AM when the normal morning Campus Bus service begins. The Knight Mover does not operate Friday through Sunday mornings as the normal Campus Bus service is running.
3.0 SERVICE COSTS
In developing the fiscal operating budget (Cost Pool), there are numerous assumptions and sensitivities that are addressed. These include but are not limited to:
DEPARTMENT OF TRANSPORTATION SERVICES (NB/RBHS REGIONAL) SERVICE LEVEL AGREEMENT
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1. Changes in aligned employees collective bargaining agreements.2. Fluctuation in fringe benefit rates.3. Rise in contract, equipment and supply costs.4. Rise in fuel cost.
4.0 SERVICE PROVIDER RESPONSIBILITIES
DOTs manages the service by providing oversight to First Transit. DOTs will communicate any service changes or issues with the service.
5.0 PROBLEM MANAGEMENT
DOTs works with First Transit directly if there are bus breakdowns or emergencies. All these issues are handled by DOTs and its provider First Transit.
5.1 Support & Problem Escalation Contact List
Support Help Line
Name Role Phone Email
Bus Dispatch Dispatch 848-932-7817 [email protected]
Support Contacts
John Karakoglou Manager of Transit Services
848-932-4805 [email protected]
Jack Molenaar Senior Director of DOTs
973-353-2574 [email protected]
Escalation Contacts
John Shulack Vice President, Facilities
848-445-2460 [email protected]
6.0 KEY PERFORMANCE INDICATORS AND METRICS
• On time performance – Percentage on time by day/week/month• Missed trips – Number of instances/percentage of total/root cause• Fleet status – Percentage out of service/availability vs. demand• Staffing status – Current vacancies/turnover percentage/staffing actions• Accidents/Incidents – Accident/injury frequency rate/serious incidents• Mechanical Road Calls – Number of instances/root cause
DEPARTMENT OF TRANSPORTATION SERVICES (NB/RBHS REGIONAL) SERVICE LEVEL AGREEMENT
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7.0 PERIODIC REVIEW PROCESS
This SLA is a living document and will be reviewed and updated at a minimum of once per fiscal year. Contents of this document may be amended as required, provided mutual agreement is obtained and communicated to all affected parties. DOTs will incorporate all subsequent revisions and obtain mutual agreements/approvals as required.
8.0 OUT OF SCOPE SERVICES
Rutgers Charter Bus Rentals
For more information on the Rutgers Charter buses please call, 848-932-4811.
DEPARTMENT OF TRANSPORTATION SERVICES (NB/RBHS REGIONAL) SERVICE LEVEL AGREEMENT
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Exhibit A Maps
Stop # on Map
Stop Name
1 College Avenue Student Center
2 Scott Hall
3 Student Activities Center
4 Visitor Center
5 Stadium West Lot
6 Werblin Recreation Center (Rear Entrance)
7 Hill Center
8 Science Buildings(across from the ARC)
9 Library of Science & Medicine
10 Busch Suites
11 Busch Student Center
12 Buell Apartments
13 Werblin Recreation Center (Front Entrance)
Stop # on Map
Stop Name
1 Livingston Student Center
2 Quads
3* Busch/Livingston Health Center
* Only the “B-He” designated bus still service this stop.
4 Werblin Rec. Center (Rear Entrance)
5 Hill Center
6 Science Buildings(across from the ARC)
7 Library of Science & Medicine
8 Busch Suites
9 Busch Student Center
10 Livingston Plaza
Stop # on Map
Stop Name
1 Stadium West Lot2 Werblin Rec. Center
(Rear Entrance)3 Hill Center4 Allison Road Classroom
Building5 Hill Center
Stop # on Map
Stop Name
1 College Avenue Student Center
2 Scott Hall
3 NB Train Station (Somerset Street side)
4 George Street Southbound at Paterson Street
5 290 George Street (formerly Rockoff Hall)
6 Public Safety Building (George Street southbound)
7 Red Oak Lane
8 Lipman Hall
9 Food Science Building
10 Biel Road
11 Henderson Apartments
12 Katzenbach
13 Gibbons
14 College Hall
15 Public Safety Building (George Street northbound)
16 George Street Northbound at Liberty Street
17 George Street Northbound at Paterson Street
18 NB Train Station (George Street side)
19 Zimmerli Art Museum
20 Student Activities Center
Stop # on Map
Stop Name
1 College Avenue Student Center
2 Scott Hall
3 Public Safety Building (Commercial Avenue side)
4 Red Oak Lane
5 Lipman Hall
6 Food Science Building
7 Biel Road
8 Henderson Apartments
9 Katzenbach
10 Gibbons
11 College Hall
12 Student Activities Center
Stop # on Map
Stop Name
1 Busch Student Center
2 Davidson Hall
3 Library of Science & Medicine
4 Allison Road Classroom Building
5 Hill Center
6 Stadium West Lot
7 College Avenue Student Center
8 Scott Hall
9* NB Train Station (Somerset Street side)
* Stop serviced starting after 9:30 PM weeknights.
10 Student Activities Center
11 Werblin Recreation Center (Front Entrance)
12 Buell Apartments
Stop # on Map
Stop Name
1 Livingston Center
2 Quads
3 College Avenue Student Center
4 Scott Hall
5* NB Train Station (Somerset Street side)
* Stop serviced starting after 9:30 PM weeknights.
6 Student Activities Center
7 Livingston Plaza
Stop # on Map
Stop Name
1 Red Oak Lane
2 Lipman Hall
3 College Hall
4** Bravo Supermarket** Stop serviced starting after 9:00 PM
weeknights.
5 Hill Center (heading towards the ARC)
6 Allison Road Classroom Building
7 Hill Center (heading away from the ARC)
8* Public Safety Building (Commercial Avenue side)
* Stop serviced before 9:00 PM weeknights.
9** 290 George Street (Formerly Rockoff Hall)** Stop serviced starting after 9:00 PM
weeknights.
Stop # on Map Stop Name
1 College Avenue Student Center
2 Scott Hall
3 NB Train Station (Somerset Street side)
4 Student Activities Center
5 Visitor Center
6 Werblin Recreation Center (Rear Entrance)
7 Hill Center
8 Science Buildings
9 Library of Science & Medicine
10 Busch Suites
11 Busch Student Center
12 Livingston Plaza
13 Livingston Student Center
14 Quads
15 Student Activities Center (George St southbound)
16 Public Safety Building (Commercial Avenue side)
17 Red Oak Lane
18 Lipman Hall
19 Food Science Building
20 Biel Road
21 Henderson Apartments
22 Katzenbach
23 Gibbons
24 College Hall
25 Public Safety Building (George Street northbound)
26 George Street Northbound at Liberty Street
27 George Street Northbound at Paterson Street
28 NB Train Station (George Street side)
29 Zimmerli Art Museum
Stop # on Map Stop Name
1 College Avenue Student Center
2 Scott Hall
3 NB Train Station (Somerset Street side)
4 George Street Southbound at Paterson Street
5 290 George Street (formerly Rockoff Hall)
6 Public Safety Building (George Street Southbound)
7 Red Oak Lane
8 Lipman Hall
9 Food Science Building
10 Biel Road
11 Henderson Apartments
12 Katzenbach
13 Gibbons
14 College Hall
15 Student Activities Center
16 Livingston Plaza
17 Livingston Student Center
18 Quads
19 Busch Student Center
20 Davidson Hall
21 Library of Science & Medicine
22 Allison Road Classroom Building
23 Hill Center
Stop # on Map Stop Name
1 College Avenue Student Center
2 Scott Hall
3 NB Train Station (Somerset Street side)
4 Student Activities Center
5 Visitor Center
6 Werblin Recreation Center (Rear Entrance)
7 Hill Center
8 Science Buildings
9 Library of Science & Medicine
10 Busch Suites
11 Busch Student Center
12 Livingston Plaza
13 Livingston Student Center
14 Quads
15 Student Activities Center (George St southbound)
16 Public Safety Building (Commercial Avenue side)
17 Red Oak Lane
18 Lipman Hall
19 Food Science Building
20 Biel Road
21 Henderson Apartments
22 Katzenbach
23 Gibbons
24 College Hall
25 Public Safety Building (George Street northbound)
26 George Street Northbound at Liberty Street
27 George Street Northbound at Paterson Street
28 NB Train Station (George Street side)
29 Zimmerli Art Museum
REMINDERS:
PASSENGERS CAN GET ON OR OFF THE SHUTTLE ANYWHERE ALONG THE PORTION OF THE ROUTE BETWEEN THE SOMERSET STREET TRAIN STATION UP UNTIL COLLEGE AVENUE STUDENT CENTER. HOWEVER, THE SHUTTLE IS NOT PERMITTED TO LET PEOPLE ON OR OFF THE BUS IN THE MIDDLE OF THE CITY STREET AT ANY TIME. PICKUPS AND DROPOFFS MUST BE DONE AT A CORNER / INTERSECTION. PLEASE FLAG DOWN THE SHUTTLE IN SUCH AN AREA AS IT APPROACHES TO BOARD. WHEN BOARDING THE SHUTTLE, PLEASE INFORM THE DRIVER OF YOUR DESTINATION OR SIGNAL THE “STOP REQUEST” WELL IN ADVANCE OF REACHING YOUR INTENDED DESTINATION.
ALSO REMEMBER THAT THE SHUTTLE COULD DEVIATE FROM ITS NORMAL ROUTE DUE TO ROAD CLOSURES / DETOURS TAKING PLACE ALONG/NEAR ITS ROUTE. PLEASE CHECK WITH THE DRIVER BEFORE/UPON BOARDING THE SHUTTLE.
HOURS OF SERVICE: FALL / SPRING SEMESTERS WEEKDAYS: 6 AM until 2 AM.
WINTER BREAK, SPRING BREAK, SUMMER WEEKDAYS:6 AM until 9 AM; and 4 PM until 7 PM.
**NBQ1S ONLY SERVICES THE BUCCLEUCH PARK AREA (ST. PETER’S AND COLONY HOUSE STOPS) BETWEEN 6 AM until 9 AM and 4 PM until 8 PM (7 PM during the Semester breaks/Summer).
Track the buses online via the TransLoc website (https://rutgers.transloc.com/) or via the TransLoc Rider app.
REMINDERS:
PASSENGERS CAN GET ON OR OFF THE SHUTTLE ANYWHERE ALONG THE PORTION OF THE ROUTE BETWEEN THE COLLEGE AVENUE STUDENT CENTER UP UNTIL THE SCHOOL OF NURSING. HOWEVER, THE SHUTTLE IS NOT PERMITTED TO LET PEOPLE ON OR OFF THE BUS IN THE MIDDLE OF THE CITY STREET AT ANY TIME. PICKUPS AND DROPOFFS MUST BE DONE AT A CORNER / INTERSECTION. PLEASE FLAG DOWN THE SHUTTLE IN SUCH AN AREA AS IT APPROACHES TO BOARD. WHEN BOARDING THE SHUTTLE, PLEASE INFORM THE DRIVER OF YOUR DESTINATION OR SIGNAL THE “STOP REQUEST” WELL IN ADVANCE OF REACHING YOUR INTENDED DESTINATION.
ALSO REMEMBER THAT THE SHUTTLE COULD DEVIATE FROM ITS NORMAL ROUTE DUE TO ROAD CLOSURES / DETOURS TAKING PLACE ALONG/NEAR ITS ROUTE. PLEASE CHECK WITH THE DRIVER BEFORE/UPON BOARDING THE SHUTTLE.
HOURS OF SERVICE:
FALL / SPRING SEMESTERS WEEKDAYS: 6:15 AM until 9:45 PM.
WINTER BREAK, SPRING BREAK, SUMMER WEEKDAYS:DOES NOT RUN DURING THIS PERIOD.
**NBQ2S ONLY SERVICES THE BUCCLEUCH PARK AREA (ST. PETER’S AND COLONY HOUSE STOPS) BETWEEN 6 AM until 9 AM and 4 PM until 8 PM.
Track the buses online via the TransLoc website (https://rutgers.transloc.com/) or via the TransLoc Rider app.
DEPARTMENT OF TRANSPORTATION SERVICES (NEWARK/RBHS REGIONAL) SERVICE LEVEL AGREEMENT
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Exhibit B Schedules
Hill Center
Science Buildings
(across from the ARC)
Library of Science & Medicine
Busch Suites
Busch Student Center
Buell Apartments
Visitor Center
Due to scheduled events & unforeseeable events/detours, the buses could be delayed and/or some bus stops may be bypassed.
College Avenue Campus Busch Campus
START OF ROUTE
College Avenue Student Center
Scott Hall
Student Activities Center
Stadium West Lot
Werblin Recreation Center
(Rear of building on the Frelinghuysen Road
side)
Werblin Recreation Center
(Front of building on the Bartholomew Road
side)
BACK TO
START OF
ROUTE
Due to scheduled events & unforeseeable events/detours, the buses could be delayed and/or some bus stops may be bypassed.
Health Center
LivingstonCampus Busch Campus
START OF ROUTE
Livingston Student Center Quads
Werblin Recreation Center
(Rear of building on the Frelinghuysen Road
side)
Hill Center Science Buildings
(across from the
ARC)
Library of Science & Medicine
Busch Suites
LivingstonCampus
Livingston Plaza
BACK TO
START OF
ROUTE
NOTE: Only one “B” bus designated as the “B-He” will service the Health Center. NO other “B” bus will stop here.
Busch Student Center
Stadium West Lot
Hill Center (North/
towards the ARC)
Allison Road
Classroom Building
Hill Center (South/
Towards the Stadium)
Busch Campus
Due to scheduled events & unforeseeable events/detours, the buses could be delayed and/or some bus stops may be bypassed.
Werblin Recreation
Center
(Rear of building on the Frelinghuysen
Road side)
START OF
ROUTE
BACK TO
START OF
ROUTE
Due to scheduled events & unforeseeable events/detours, the buses could be delayed and/or some bus stops may be bypassed.
College HallKatzenbach
HendersonApts
Biel Road
Food Science Building
Lipman Hall
Red Oak Lane
Gibbons Public Safety Building (George Street
Northbound)
290 George Street
(Formerly Rockoff
Hall)
Downtown New
Brunswick
College Avenue Campus
Public Safety
Building (George Street
Southbound)
Paterson Street (near the Rite Aid:
George Street Southbound &
Paterson Street)
Train Station (George Street by Albany Street)
Scott Hall
Train Station (Somerset Street by George Street)
Zimmerli Art
Museum
Student Activities Center
Paterson Street (by the Burger King: George
Street Northbound & Paterson Street)
Liberty Street
(George Street
Northbound & Liberty Street)
START OF ROUTE
BACK TO
START OF
ROUTE
Downtown New
Brunswick
College Avenue CampusCook & Douglass Campuses
College Avenue Student Center
Due to scheduled events & unforeseeable events/detours, the buses could be delayed and/or some bus stops may be bypassed.
START OF ROUTE
Red Oak Lane
Lipman Hall
Food Science Building
Biel Road
HendersonApts
Katzenbach
Gibbons
College Hall
Student Activities Center
Scott Hall
BACK TO
START OF
ROUTECollege Avenue Student Center
Cook & Douglass CampusesDowntown
New Brunswick
College Avenue Campus
Public Safety Building (Paul Robeson Blvd
side)
Hill Center
Allison Road Classroom
Building
Library of Science & Medicine
Davidson Hall
Buell Apartments
Due to scheduled events & unforeseeable events/detours, the buses could be delayed and/or some bus stops may be bypassed.
College Avenue CampusBusch Campus
START OF ROUTE
Scott Hall
Student Activities Center
Stadium West Lot
Werblin Recreation Center
(Front of building on the Bartholomew Road
side)
BACK TO
START OF
ROUTE
Busch Campus
Train Station
(Somerset Street by George Street)
BEFORE 9:30 PM
AFTER 9:30 PM
College Avenue Student Center
Busch Student Center
Student Activities Center
Livingston Student Center
QuadsLivingston Plaza
Due to scheduled events & unforeseeable events/detours, the buses could be delayed and/or some bus stops may be bypassed.
START OF ROUTE
Scott Hall
Train Station
(Somerset Street by George Street)
BEFORE 9:30 PM
AFTER 9:30 PM
College Avenue Campus Livingston Campus
BACK TO
START OF
ROUTE
College Avenue Student Center
START OF ROUTE
Downtown New
Brunswick
LivingstonCampus
BEFORE 9 PM
AFTER 9 PM
Due to scheduled events & unforeseeable events/detours, the buses could be delayed and/or some bus stops may be bypassed.
BEFORE 9 PM
BACK TO
START OF
ROUTE
Downtown New
Brunswick
AFTER 9 PM
Livingston Plaza
Livingston Student Center
Douglass Campus
Red Oak Lane
Lipman Hall
College Hall
Bravo Supermarket
(George Street
Northbound & Morris Street)
290 George Street
(Formerly Rockoff Hall)
Public Safety Building (Paul Robeson Blvd
side)
Red Oak Lane
Lipman Hall
College Hall Hill Center
Allison Road
Classroom Building
Douglass Campus
Bravo Supermarket
(George Street
Northbound & Morris Street)
START OF ROUTE
Downtown New
Brunswick
Busch Campus
BEFORE 9 PM
AFTER 9 PM
Due to scheduled events & unforeseeable events/detours, the buses could be delayed and/or some bus stops may be bypassed.
BEFORE 9 PM
BACK TO
START OF
ROUTE
Downtown New
Brunswick
AFTER 9 PM
Hill Center
290 George Street
(Formerly Rockoff Hall)
Public Safety Building (Paul Robeson Blvd
side)
Public Safety
Building
TO LIVINGSTON CAMPUS
TO COOK/DOUGLASS CAMPUSES
FROM BUSCH
CAMPUS
Back to Start
Starting Point
FROM DOWNTOWN
NEW BRUNSWICK
Student Activities Center
(Paul Robeson Blvd side)
Due to scheduled events & unforeseeable events/detours, the buses could be delayed and/or some bus stops may be bypassed.
Student Activities Center
(George Street southbound side)
Train Station (Somerset Street by
George Street)
Livingston Plaza
Livingston Student Center
Quads
Red Oak Lane
Lipman Hall
Food Science Building
Biel Road
HendersonApts
Katzenbach Gibbons College Hall
Public Safety
Building (George St.Northbound)
Liberty Street (George St. &
Liberty Street)
Paterson Street (by the Burger King:
George St. Northbound &
Paterson Street)
Train Station(George Street
by Albany Street)
Zimmerli Art
Museum
Werblin Recreation
Center
(Rear of building on the
Frelinghuysen Road side)
Visitor Center
Busch Suites
Science Buildings
(across from the ARC)
Downtown New Brunswick
Downtown New Brunswick
College Avenue Campus
College Avenue Campus
College Avenue CampusCook & Douglass Campuses
Livingston Campus
Busch Campus
College Avenue Student Center
Scott Hall
Student Activities Center
Hill Center
Library of Science & Medicine
Busch Student Center
Scott Hall
Public Safety
Building (George Street
Southbound)
TO COLLEGE AVE CAMPUS
Back to Start
Starting Point
FROM COOK/ DOUGLASS CAMPUSES
College Avenue Student Center
Train Station (Somerset Street by George Street)
Red Oak Lane
Lipman Hall
Food Sciences Building
Biel Road
HendersonApts
Katzenbach
Due to scheduled events & unforeseeable events/detours, the buses could be delayed and/or some bus stops may be bypassed.
Gibbons College Hall
Student Activities Center
Livingston Plaza
Livingston Student Center
Quads Busch Student Center
Davidson Hall
Allison Road
Classroom Building
Library of Science & Medicine
Hill Center
College Avenue Campus
College Avenue Campus
Downtown New Brunswick Cook & Douglass Campuses
Busch Campus
290 George Street
(Formerly Rockoff
Hall)
Paterson Street
(George Street
Southbound & Paterson Street)
Livingston Campus
Public Safety
Building
TO LIVINGSTON CAMPUS
TO COOK/DOUGLASS CAMPUSES
FROM BUSCH
CAMPUS
Back to Start
Starting Point
FROM DOWNTOWN
NEW BRUNSWICK
Student Activities Center
(Paul Robeson Blvd side)
Due to scheduled events & unforeseeable events/detours, the buses could be delayed and/or some bus stops may be bypassed.
Student Activities Center
(George Street southbound side)
Train Station (Somerset Street by
George Street)
Livingston Plaza
Livingston Student Center
Quads
Red Oak Lane
Lipman Hall
Food Sciences Building
Biel Road
HendersonApts
Katzenbach Gibbons College Hall
Public Safety
Building (George St.Northbound)
Liberty Street (George St. &
Liberty Street)
Paterson Street (by the Burger King:
George St. Northbound &
Paterson Street)
Train Station(George Street
by Albany Street)
Zimmerli Art
Museum
Werblin Recreation
Center
(Rear of building on the
Frelinghuysen Road side)
Visitor Center
Busch Suites
Science Buildings
(across from the ARC)
Downtown New Brunswick
Downtown New Brunswick
College Avenue Campus
College Avenue Campus
College Avenue CampusCook & Douglass Campuses
Livingston Campus
Busch Campus
College Avenue Student Center
Scott Hall
Student Activities Center
Hill Center
Library of Science & Medicine
Busch Student Center
DEPARTMENT OF TRANSPORTATION SERVICES (NEWARK/RBHS REGIONAL) SERVICE LEVEL AGREEMENT
Page 8
Exhibit C Charter Bus Request
10/18/2019 TransportReq.aspx
https://park.ufcp.rutgers.edu/SpecialTransport/
SPECIAL TRANSPORTATION REQUEST FORM
PLEASE COMPLETE AND SUBMIT FORM BELOW Any questions, please call (848)932-4811
Ambulatory patients/passengers only
Your Information: (All Fields Required)
Today's Date: 10/18/2019 9:49:39 AM Event:
Your First Name: Your Last Name:
Your Email: Your Telephone #:
Department Name:
Task Unit Division Org Location
Type Line Acct Project No.
Transportation Information: (All Fields Required)
Is this transportation request for official Rutgers business? No Yes
Is patient/passenger ambulatory (can patient walk, enter and exit vehicle withoutassistance)? No Yes
Transportation Date: Insert # ofPassengers:
Meeting/AppointmentTime:
Requested Pick-UpTime:
Passenger/PatientName(s):
Passenger/PatientTelephone:
Departing From: (Street,City, State)
Going To: (Street,City, State)
Does this request include the transportation of School Age Children (Preschool through12th grade)? No Yes
Airport: Train Station:
Airport Name: Train Station:
Departure or Arrival: Departure orArrival:
Airline Name: Train Number:
Flight Time: Train Time:
Flight Number:
Origin/Destination:
Return Trip Information:
Pick-Up Date: Pick-Up Time:
Pick-Up Address (Street,City, State, Department):
Going To (Street, City,State, Department):
Pick-Up Telephone:
Airport: Train Station:
Airport Name: Train Station:
Departure or Arrival: Departure orArrival:
Airline Name: Train Number:
Flight Time: Train Time:
Flight Number:
Origin/Destination:
Additional Transportation Information: (Infant/child seat, special assistance required, etc.)
Submit Exit
For questions or comments about this site, contact [email protected]. © 2019 Rutgers, The State University of New Jersey. All rights reserved.
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